Observing Incivility toward Coworkers and Negative Emotions: Do Gender of the Target and Observer Matter?

The purpose of the present study was to examine the relationship between observing incivility toward coworkers and negative emotions for observers. We also examined the roles target and observer gender play in this relationship. Participants included 453 restaurant employees (68% female, 76% White) mostly from the Midwest region of the U.S. who completed an online survey assessing observed incivility toward male and female coworkers. They also completed measures of anger, demoralization, fear, and anxiety at work. Results showed that participants reported more negative emotionality when they witnessed incivility toward same-gender coworkers compared to opposite-gender coworkers; this relationship was especially pronounced for male observers for anger, fear, and anxiety, and female observers for demoralization. These findings highlight the importance of secondary gender-based mistreatment and emotions in organizational contexts.     

When Unfair Treatment Leads to Anger: The Effects of Other People's Emotions and Ambiguous Unfair Procedures1

The present research examines how emotions of a third party interacting with an authority who has treated him or her unfairly affect one's feelings of anger toward the authority as a function of the ambiguity of the unfair treatment. Across a scenario and a laboratory study, it was found that when participants did not receive voice and it was unclear whether this was the result of an authority's unfair intentions, participants were less angry when the third party expressed shame, rather than anger, toward the same enacting authority. A second laboratory study replicated this effect, but now by showing that one's feelings of anger (in the case of ambiguity) were lower when the other person expressed guilt, relative to anger.     

‘I feel sorry for them and I should do something,but I don't.’ Spatial imaginaries and resistance to feminist change in the dramatic arts

This article engages with how emotions play a significant role in keeping, and changing, social structures and cultural beliefs when a heteronormative gender order is problematized. The stage is university level programs in performer training and their work to integrate theoretical knowledge on gender into students' creative and pedagogical practice. The results show that changes in space, new spatial imaginaries, bring about a power disturbance and status relations that require a re-monitoring of who we are in the eyes of others. The article illustrates how fear can reveal where individuals’ and groups interests lie and orient them toward what must be done to preserve or develop these interests in a desirable direction. The reason feelings of fear, anger and shame emerge in reaction to changing power and status relations is that a decline in status and power entails a loss of agency as well as emotional and economic security, and in a deeper sense existential meaning and identity.     

Abusive supervision and subordinates' organization deviance

The authors developed an integrated model of the relationships among abusive supervision, affective organizational commitment, norms toward organization deviance, and organization deviance and tested the framework in 2 studies: a 2-wave investigation of 243 supervised employees and a cross-sectional study of 247 employees organized into 68 work groups. Path analytic tests of mediated moderation provide support for the prediction that the mediated effect of abusive supervision on organization deviance (through affective commitment) is stronger when employees perceive that their coworkers are more approving of organization deviance (Study 1) and when coworkers perform more acts of organization deviance (Study 2).     

上司不当督导与下属绩效行为的作用机制及其干预策略

不当督导与绩效行为的关系是组织行为学领域一个新的研究热点问题。本研究拟以情绪事件理论、替代侵犯理论、归因理论为指导, 采用问卷调查、投射测验、情景模拟等多种研究方法, 分析愤怒、羞愧、职场中的他人行为及自我归因在不当督导和绩效行为之间的作用, 揭示其非线性的作用机制, 丰富组织行为学的研究内容。本研究借鉴情绪调节理论及方法, 寻求有效的不当督导干预策略, 以期指导员工走出不当督导-消极情绪-不良绩效行为恶性循环的泥沼, 同时也检验本研究关于不当督导和绩效行为理论模型的科学性。     

Reassessing the dimensionality of the moral emotions

The dimensionality of the moral emotions was tested to examine whether theoretical distinctions between specific emotions were empirically supported. A total of 720 drink‐driving offenders indicated the degree to which they experienced feelings associated with the moral emotions, in an interview conducted after attending court or a restorative justice conference. Expected distinctions between shame and guilt were not found. Instead the principal components analysis identified three factors: shame‐guilt, embarrassment‐exposure, and unresolved shame. The results also show that shame‐guilt was related to higher feelings of empathy and lower feelings of anger/hostility. It is concluded that differences between shame and guilt may be overstated. Furthermore, it is suggested that the relationship between situational experiences of shame and the disposition to feel it may be more complicated than initially thought.     

Attitudes toward emotions

The present work outlines a theory of attitudes toward emotions, provides a measure of attitudes toward emotions, and then tests several predictions concerning relationships between attitudes toward specific emotions and emotional situation selection, emotional traits, emotional reactivity, and emotion regulation. The present conceptualization of individual differences in attitudes toward emotions focuses on specific emotions and presents data indicating that 5 emotions (anger, sadness, joy, fear, and disgust) load on 5 separate attitude factors (Study 1). Attitudes toward emotions predicted emotional situation selection (Study 2). Moreover, attitudes toward approach emotions (e.g., anger, joy) correlated directly with the associated trait emotions, whereas attitudes toward withdrawal emotions (fear, disgust) correlated inversely with associated trait emotions (Study 3). Similar results occurred when attitudes toward emotions were used to predict state emotional reactivity (Study 4). Finally, attitudes toward emotions predicted specific forms of emotion regulation (Study 5).     

Escalate shamefully,de‐escalate angrily or gratefully: The influence of discrete emotions on escalation of commitment

Decision makers often tend to escalate their commitment when faced with a dilemma of whether to continue a losing course of action. Researchers recently began to investigate the influence of discrete emotions on this decision tendency. However, this work has mainly focused on negative emotions and rarely considered positive emotions, to say nothing of comparing the effects of both of them simultaneously. The current study addresses this need by presenting the results of three experiments that examined the effects of four emotions of both positive and negative valences in escalation situations. Experiment 1 investigated the relationships of three trait emotions (hope, shame, and anger) and escalation of commitment. Experiments 2 and 3 examined the effects of three induced emotions (anger, shame, and gratitude) on escalation of commitment in a student sample and an employee sample, respectively. The results revealed that the effects of discrete emotions in escalation situations are mainly due to their associated differences on the appraisal dimension of responsibility that is related to escalation situations rather than their valence. The theoretical and practical implications are discussed.     

Abusive supervision and subordinate emotional labor: The moderating role of openness personality

We investigated the differential relationships between abusive supervision and two emotional labor strategies used by subordinates (surface acting and deep acting). Furthermore, we examined whether subordinates' openness personality moderated the above relationships. Using the questionnaire survey method, we collected data from 210 employees in China. The results of hierarchical regression showed that abusive supervision related positively to surface acting (regulating facial expression) but negatively to deep acting (regulating inner feeling). Openness personality moderated the relationships between abusive supervision and the two emotional labor strategies, such that the relationships were stronger for employees with lower openness. Findings of our study contribute to the literature on workplace emotions and negative leadership.     

Bodily maps of emotions across child development

Different basic emotions (anger, fear, disgust, happiness, sadness, and surprise) are consistently associated with distinct bodily sensation maps, which may underlie subjectively felt emotions. Here we investigated the development of bodily sensations associated with basic emotions in 6‐ to 17‐year‐old children and adolescents (n = 331). Children as young as 6 years of age associated statistically discernible, discrete patterns of bodily sensations with happiness, fear, and surprise, as well as with emotional neutrality. The bodily sensation maps changed from less to more specific, adult‐like patterns as a function of age. We conclude that emotion‐related bodily sensations become increasingly discrete over child development. Developing awareness of their emotion‐related bodily sensations may shape the way children perceive, label, and interpret emotions.     

Profiles of Peritraumatic Emotions

Researchers have identified peritraumatic emotions as important predictors of who will develop posttraumatic stress disorder (PTSD) symptoms. However, such investigations have not examined full profiles of emotions, perhaps because of the typical emphasis on fear or other Criterion A2 emotions. Such an examination could help us identify which peritraumatic emotions are prominent, and how they relate to important posttrauma outcomes. Thus, the aim of this study was to identify distinct profiles of peritraumatic emotions and their correlates using a comprehensive survey of peri- and posttraumatic reactions. We conducted a latent profile analysis of peritraumatic emotions in 398 undergraduate students who reported a DSM–IV A1 trauma and then compared the resulting profiles on trauma type, PTSD, depression, and posttraumatic cognitions. Six distinct profiles emerged: 3 had consistently low, medium, or high levels across the range of emotions, with 3 others primarily characterized by low shame and guilt, high anger and guilt, and low guilt. These profiles significantly differed in terms of trauma type, PTSD, depression, and posttraumatic cognitions. In particular, profiles with high levels of anger, shame, and guilt were consistently related to overall worse functioning. Importantly, fear and associated emotions did not differentiate between profiles. These results have important implications for the phenomenology of posttrauma emotional reactions and strongly suggest that the clinical assessment of traumatic experiences go beyond fear-based conceptualizations.     

A TRICKLE‐DOWN MODEL OF ABUSIVE SUPERVISION

Much of the abusive supervision research has focused on the supervisor–subordinate dyad when examining the effects of abusive supervision on employee outcomes. Using data from a large multisource field study, we extend this research by testing a trickle‐down model of abusive supervision across 3 hierarchical levels (i.e., managers, supervisors, and employees). Drawing on social learning theory and social information processing theory, we find general support for the study hypotheses. Specifically, we find that abusive manager behavior is positively related to abusive supervisor behavior, which in turn is positively related to work group interpersonal deviance. In addition, hostile climate moderates the relationship between abusive supervisor behavior and work group interpersonal deviance such that the relationship is stronger when hostile climate is high. The results provide support for our trickle‐down model in that abusive manager behavior was not only related to abusive supervisor behavior but was also associated with employees’ behavior 2 hierarchical levels below the manager.     

The Central Role of Group-Based Hatred as an Emotional Antecedent of Political Intolerance: Evidence from Israel

In recent years, political scientists have shifted the focus of explaining political phenomena from the purely cognitive perspective to an integrated emotion-cognition one. Yet most studies which examine antecedents of political intolerance ignore the potential role played by "gut feelings" or group-based negative emotions in endorsing those attitudes. Moreover, even the few studies that deal with emotions and intolerance concentrate exclusively on the role of groups of emotions (positive vs. negative, dispositional vs. surveillance) or on basic emotions (anger or fear) and ignore the potential influence of more complex discrete emotions like hatred on political intolerance. Hence, the main goal of this study was to create a deeper understanding regarding the role of discrete negative emotions in increasing political intolerance among different groups of individuals in different contexts. In order to do so, the relations between political intolerance and three group-based negative emotions (hatred, anger, and fear) were tested by means of four large-scale nationwide surveys. Within the surveys, various intolerance measurement methods were used in various contexts (wartime vs. no-war/routine periods) and among individuals with different levels of political sophistication. Results, obtained via multiple regression analysis and structural equation modeling, show that: (1) Group-based hatred is the most important antecedent of political intolerance even when controlling for important intolerance inducers such as perceived threat. (2) Other group-based negative emotions like anger or fear influence political intolerance wholly through the mediation of hatred or perceived threat. (3) The role of group-based hatred in inducing political intolerance is more substantial in the face of heightened existential threat and among unsophisticated individuals than among sophisticated ones.     

Intergroup emotions: explaining offensive action tendencies in an intergroup context

Three studies tested the idea that when social identity is salient, group-based appraisals elicit specific emotions and action tendencies toward out-groups. Participants' group memberships were made salient and the collective support apparently enjoyed by the in-group was measured or manipulated. The authors then measured anger and fear (Studies 1 and 2) and anger and contempt (Study 3), as well as the desire to move against or away from the out-group. Intergroup anger was distinct from intergroup fear, and the inclination to act against the out-group was distinct from the tendency to move away from it. Participants who perceived the in-group as strong were more likely to experience anger toward the out-group and to desire to take action against it. The effects of perceived in-group strength on offensive action tendencies were mediated by anger.     

Fear and Shame in an Israeli Psychoanalyst and His Patient: Lessons Learned in Times of War

Living in the midst of a war presents unique challenges to ongoing psychotherapeutic treatment. This paper focuses on the ever-present threat of fracture to the analytic frame and the limited ability of the therapist to create a safe, insulated environment— a reliable container—in which to work, while coping with a violent external reality. Using an intrapsychic lens, as well as an interpersonal one, the dynamics of both the analyst's and the patient's fear and shame are brought into focus. This delicate balance is illustrated through two cases: one occurring during the First Gulf War (1991) and the second taking place during the Second Lebanon War (2006). In both cases, fear and shame cause a stalemate in the psychotherapeutic process. The analyst recalls his active duty as a soldier during the Yom Kippur War (1973). These memories and their attendant acknowledgement of fear and shame by the analyst, as well as his analysand's “supervisory” comments, gradually dissolve the knot and repair the rupture in the analytic process. The ability to fully experience fear, shame, and helplessness is at the core of psychic health, a health once destroyed by dissociation and denial of these feelings. This ability to experience fear and shame is the psyche's antidote to mental breakdown. Following discussion of the two case studies, this paper seeks to illustrate how the very structure of a society, in this case Israel, can codify societal defense mechanisms against emotions like fear and shame, exacerbating the very problems it seeks to assuage.     

Coping with the 10th anniversary of 9/11: Muslim Americans' sadness,fear, and anger

The events of 9/11 marked an increase in prejudice, discrimination, and other forms of unfair treatment toward Muslim Americans. We present a study that examined the emotions of Muslim Americans in the days preceding the ten-year 9/11 anniversary. We measured the antecedents (concerns) and consequences (coping) of sadness, fear, and anger. The 9/11 anniversary precipitated intense concerns with loss and discrimination, and intense feelings of sadness, fear, and anger. We measured three coping responses: rumination, avoidance of public places, and religious coping. Participants engaged in all three coping responses, with seeking solace in one's religion being the most frequent response. Moreover, emotions mediated the relationship between concerns and coping responses. Sadness accounted for the association between concern with loss and rumination. Fear explained the association between concern with discrimination and avoidance. Anger accounted for the association between concern with discrimination and religious coping.     

愤怒情绪对延迟折扣的影响：确定感和控制感的中介作用

本研究基于评估倾向理论, 通过3项实验考察了特定负性情绪(愤怒)对延迟折扣的影响, 并探究确定感和控制感评估倾向在这一关系中的作用。实验1考察愤怒情绪对延迟折扣的影响, 结果发现, 愤怒组被试的延迟满足倾向显著强于恐惧组和控制组。实验2采用实验因果链设计考察确定感和控制感评估倾向在愤怒情绪影响个体延迟折扣中的作用, 结果发现, 愤怒情绪可以有效增强个体的确定感和控制感(实验2a), 同时确定感和控制感能够增强个体的延迟满足倾向(实验2b)。实验3采用中介测量设计考察确定感和控制感评估倾向在愤怒情绪影响个体延迟折扣中的作用, 结果发现, 确定感和控制感评估倾向在愤怒情绪影响个体延迟折扣中起完全中介作用。本研究结果表明, 当个体进行跨期决策时, 体验到与确定感和控制感有关的偶然愤怒情绪会增强其延迟满足倾向。本研究对探究特定负性情绪对个体延迟折扣的影响具有一定的启示意义。