中国背景下雇员主动离职模型的探索和验证研究

雇员主动离职研究持续多年,但是这些研究缺乏对过程变量的关注和整个离职模型的整合。本文在以往研究的基础上,针对以上不足,初步提出了中国背景下雇员主动离职模型,并通过实证研究对模型加以验证。模型为企业管理实践提供了一定的应用价值。     

The Psychology of Voluntary Employee Turnover

ABSTRACT— Most research on voluntary turnover has focused on dissatisfaction-induced and rational decisionmaking processes, with some attention paid to external market influences. This focus leaves unexplained a large portion of the variance in why people choose to quit a job. Recently, however, researchers are considering the alternative ways that the turnover process is enacted, as well as what businesses can do to prevent turnover.     

冲击事件对员工主动离职的影响

冲击事件(shocks)指激发员工主动离职心理决策过程的具体事件。国外学者主要从冲击事件各维度间的关系和各维度与离职路径的关系两个方面研究冲击事件对主动离职的影响, 实证研究表明冲击事件对员工主动离职有显著影响。针对现有研究的不足, 未来研究可以从明晰冲击事件, 优化研究方法, 细分研究对象, 加强冲击事件本土化研究等方面进行探索。     

Mapping the Decision to Quit: A Refinement and Test of the Unfolding Model of Voluntary Turnover

We report a test of an influential theory of employee turnover: the unfolding model ( Lee & Mitchell, 1994 ; Lee, Mitchell, Holtom, McDaniel, & Hill, 1999 ). We describe and critique this classificatory model, and propose both theory‐based and empirical refinements. The two extant tests of the current version of the model have both been with accountants in the United States, so the generalisability of the model is as yet unproven. We present results of an attempt to classify 352 nurse leavers from the United Kingdom's National Health Service using the unfolding model. In contrast to the findings of Lee et al. (1999 ), the model failed to classify a substantial number of nurse leavers, and specific hypotheses derived from the model received only partial support. Classification failures were investigated using both quantitative and qualitative data. Leavers were more likely to be classified if they had no dependants and described their quit as avoidable. Although the unfolding model incorporates more kinds of turnover than traditional turnover models, such systematic classification failure casts doubt on claims that it offers a comprehensive account of turnover. We explain failures with reference to: (i) shortcomings in a key measure; (ii) the characteristics of the occupational group studied; and (iii) the extremely tight labor market for this group of leavers. Nous testons la théorie influente concernant le turnover des salariés: the unfolding model ( Lee & Mitchell, 1994 ; Lee, Mitchell, Holtom, McDaniel & Hill, 1999 ). Après avoir décrit et critiqué ce modèle de classification, nous proposons des améliorations tant au niveau théorique qu’empirique. La version actuelle du modèle a été testée à deux reprises auprès de comptables des Etats‐Unis, aussi ce modèle n’a pas pu être généralisé. Nous présentons les résultats obtenus en utilisant le “unfolding model” auprès de 352 infirmières du service de santé national du Royaume‐Uni qui sont sur le départ. Contrairement aux résultats obtenus par Lee et al. (1999 ), le modèle n’a pas permis de classer un nombre substantiel d’infirmières sur le départ et certaines hypothèses découlant de ce modèle ne reçoivent qu’une validation partielle. Ces échecs de classification ont été analysés tant quantitativement que qualitativement. Il ressort que les sujets étaient plus facilement classés si ils n’avaient aucune personne à charge et si ils décrivaient leur départ comme évitable. Bien que le “unfolding model” incorpore plus de formes de turnover que les modèles traditionnels, un échec de classification aussi systématique questionne quant à sa revendication à offrir une approche complète du turnover. Nous expliquons ces échecs par: (i) des imperfections dans la mesure principale (ii) les caractéristiques du groupe de salariés étudiés (iii) un marché du travail extrêmement difficile pour ce groupe de personnes sur le départ.     

A Motivational Model of Work Turnover

The purpose of this article was to propose and test a motivational model of work turnover. The model posits that feelings of relatedness toward work colleagues and feelings of competence jointly and positively affect self-determined work motivation, which in turn facilitates work satisfaction but prevents emotional exhaustion. Moreover, work satisfaction and emotional exhaustion respectively lead to negative and positive effects on turnover intentions. Finally, over time, turnover intentions translate into turnover behavior. A total of 490 alumni from a school of administration completed a questionnaire assessing the various components of the motivational model. Results from structural equation modeling analyses (with EQS; Bentler, 1992) supported the motivational model. Results are discussed in light of the relevant literature, and future research directions are proposed.     

Fairness Perceptions and Trust as Mediators on the Relationship Between Leadership Style,Unit Commitment,and Turnover Intentions of Canadian Forces Personnel

Whether fairness perceptions and leader trust mediate the relationship between leadership style and commitment and turnover was evaluated among Canadian Forces personnel (N = 1,443). Correlational analyses and structural equation modeling results provided support for the proposed meditational model. However, the influence of transactional leadership on commitment and turnover was due to its direct influence on fairness perceptions, whereas the influence of transformational leadership on these outcomes was based on its direct and indirect influence on both fairness perceptions and leader trust. It thus appears that both types of leadership style influence commitment and turnover, but the mechanism through which their effects occur may be distinct. The implications of these findings for theory, research, and practice are discussed.     

The Relationship Between Perceptions of Fairness and Voluntary Turnover Among Retail Employees1

Research on the relationship between perceived fairness and employee turnover has tended to focus on turnover intentions rather than behavior, and the few studies that have assessed actual turnover have reported inconsistent results. In the present study, we examined the interactive effects of distributive, procedural, and interactional justice on turnover among 159 retail employees. Results showed that the effect of distributive justice on turnover was stronger when interactional justice was perceived as low rather than high. Our findings also suggest that disproportionate turnover group base rates favoring stayers over leavers can affect results of justice turnover research.     

A Non-reductive Model of Component Forces and Resultant Force

While there are reasons to believe that both component forces and a resultant force operate on a body in combined circumstances, the threat of overdetermination largely prevents adoption of this view. Accordingly, a lively debate has arisen over which force actually exists and which force is eliminated in combined circumstances, the components or the resultant. In this article I present a non-reductive model of resultant force which ensures the existence of both the resultant force and the component forces without overdetermination. According to the non-reductive model, the resultant force is the summation of component forces, where summation is interpreted as meaning that the component forces, when temporally and spatially overlapping, form a superposed mixture which is the resultant force, but which is not identical to the conjunction of component forces taken with temporal and spatial independence.     

Stigma and Barriers to Mental Health Care in Deployed Canadian Forces Personnel

Mental disorders are prevalent on deployed operations, but only a small fraction of those with problems access care due to a range of barriers. A survey measuring need for care, perceived barriers, and care-seeking propensity was administered to Canadian Forces personnel during deployment in Afghanistan. Complex characteristics of barriers to care on deployment were found: stigma had no association with care-seeking propensity; perceived structural barriers were associated with greater care-seeking propensity; and perceived structural barriers were greater in more isolated locations. Only negative attitudes toward care had the expected negative association with care-seeking propensity. Research and practical considerations are discussed.     

消防武警新兵适应不良影响因素的中介效应模型

采用军人适应不良量表、核心自我评价量表、自我韧性量表、亲子关系问卷和军营联结问卷对435名消防武警新兵进行调查,考察了消防武警新兵适应不良的影响因素及其内在机制。结果发现：1）核心自我评价、韧性、亲子关系和军营联结与适应不良均显著负相关。2）韧性在核心自我评价与适应不良关系间起着部分中介作用,军营联结在核心自我评价、亲子关系与适应不良关系间起着部分中介作用。     

Differential Effects of Task Performance,Organizational Citizenship Behavior,and Job Complexity on Voluntary Turnover

Purpose

The purpose of this study was to investigate the performance–turnover relationship by considering the effects of task performance and OCBs simultaneously while also examining the moderating effect job complexity has on the relationship between voluntary turnover and each type of performance.

Design/Methodology/Approach

Data were obtained as part of a larger study to validate an employment test, in which actual turnover data and supervisory ratings of job performance were collected for employees in two hospitals (n = 782).

Findings

Task performance exhibited a curvilinear relationship with turnover, while OCB exhibited a negative linear relationship with turnover. Job complexity moderated both of these relationships. For task performance, turnover in high-complexity jobs was greater for low performers but lower for high performers relative to that of employees in low-complexity jobs. For OCB, the negative relationship with turnover was more pronounced in high-complexity jobs.

Implications

Both low- and high-task performers are more likely to turnover, while employees exhibiting high OCBs are less likely to turnover. These results imply that retention strategies are critical for top performers, but especially in high-complexity jobs. Organizations may be able to discourage voluntary turnover by creating conditions that stimulate OCB, particularly in highly complex jobs.

Originality/Value

Most prior performance–turnover relationship research used unidimensional measures of performance, whereas this study included two dimensions of performance and examined this relationship while controlling for one-performance dimension when predicting the other. Furthermore, this study is one of the first studies to suggest that job complexity moderates the performance–turnover relationship.

     

A Defence of Voluntary Sterilisation

Res Publica - Many women identify sterilisation as their preferred form of contraception. However, their requests to be sterilised are frequently denied by doctors. Given a commitment to ensuring...     

Confirmatory Test of a Turnover Model Utilizing Multiple Data Sources

In recent years, there have been several confirmatory tests of turnover models, based almost exclusively on subject self-reports for all but the measurement of turnover itself. A test of a subset of the Mobley, Griffeth, Hand, and Meglino (1979) model was conducted using data from three sources. It was proposed that autonomy, workload, constraints, role ambiguity, and interper- sonal conflict (assessed by supervisor reports) would lead to job satisfaction (assessed by subject reports), which would lead to intention of quitting (as- sessed by subject reports), which would lead to turnover (from organization records). A trimmed version of the model (with role ambiguity and interper- sonal conflict deleted) yielded good overall fit, but job conditions accounted for a very small amount of job satisfaction variance, and workload related in a direction opposite to predictions.     

Psychological Well-Being of Canadian Forces Officer Candidates: The Role of Personality and Coping Strategies

Previous research has suggested that personality influences the coping strategies an individual uses to deal with stressors, which, in turn, influences psychological well-being. This study examines whether coping strategies mediate the relationship between neuroticism and the psychological well-being of Canadian Forces officer candidates undergoing basic training. Only partial evidence was found for the mediating role of coping strategies between neuroticism and psychological well-being. These findings suggest that coping strategies and personality may constitute two independent constructs, both of which have significant contributions to well-being among military personnel.     

乡村教师付出–回报失衡对离职意向的影响:有调节的中介模型

为探讨乡村教师付出–回报失衡和职业幸福感对离职意向的影响,选取四川省乡村教师358名,用付出–回报失衡量表、职业幸福感量表和离职意向问卷进行调查。结果表明:(1)控制月收入、年龄和教龄影响后,乡村教师付出–回报比显著提升离职意向;(2)乡村教师职业幸福感在付出–回报比对离职意向的影响中起部分中介作用;(3)乡村教师过度投入调节付出–回报比对职业幸福感的影响。与低过度投入组相比,高过度投入组的付出–回报比对职业幸福感有更强的负向作用。研究结果揭示了乡村教师付出–回报失衡对离职意向影响及作用机制。     

男性犯罪者人格对人身危险性的影响:有中介的调节模型

以463名男性犯罪者为调查对象,在控制人口学变量后,探讨人格、成熟应付方式、社会支持与人身危险性的关系。结果表明:(1)年龄、文化程度、婚姻和犯罪次数是人身危险性的重要预测变量。(2)人格可以显著预测人身危险性。(3)社会支持调节人格与人身危险性之间的关系。(4)这种调节作用以成熟应付方式为中介变量,其中通过中介变量起作用的调节效应占总调节效应的29.4%。因此,人格对男性犯罪者人身危险性的影响是有中介的调节效应。     

Uncovering the Nuances of Referral Hiring: How Referrer Characteristics Affect Referral Hires’ Performance and Likelihood of Voluntary Turnover

The literature on employee referral hiring gives little attention to referrers. Synthesizing 2 theories in the literature (the better match and social enrichment accounts), through the lens of social resources theory, I provide a conceptual and empirical breakdown of the effects of referrer quality (referrer performance at hire and referrer tenure at hire) and posthire accessibility (referrer employment and referrer–referral hire job congruence) on referral hire performance and likelihood of voluntary turnover. I tested my hypotheses with longitudinal data from 386 referrer–referral hire pairs at the same job level in a U.S. call center over a 2‐year period. Across analyses of 2 performance criteria (calls/hour and quality) and likelihood of leaving, I found a nuanced mix of benefits and liabilities that illuminate potential boundary conditions of the revised theories. Referral hires from high‐performing referrers performed better but had higher turnover propensities than those from lower performing referrers. Longer‐tenured employees also produced better performing referral hires, up to a point. Referral hires were less likely to leave, provided their referrer remained employed, but they performed less effectively under this condition. Similarly, referral hires performed worse when their job was congruent with their referrer's job. Theoretical and practical implications are discussed.     

Setting the Conditions for Success: A Case Study Involving the Selection Process for the Canadian Forces Snowbird Demonstration Team

This case study investigated the selection process of a high-performance military team and explored potential implications for sport through an organizational psychology perspective. An instrumental case study was undertaken, comprising an observational visit and semistructured interviews with candidate (n = 3) and veteran (n = 2) pilots. Thematic analysis uncovered a range of strategies utilized for the selection of ideal candidates (e.g., flight briefings, systematic flight progressions, mentorship, traditional events), and these are described in relation to candidate and veteran perceptions and are contextualized with regards to candidate motivation for membership and the broader team environment. A number of identified concepts have relevance to sport and are discussed in relation to both theory and practice.