仁慈领导对员工沉默的影响：组织内自尊和面子的作用

研究以333名国企员工为研究对象,采用问卷调查法,研究探索了仁慈领导对员工沉默行为的影响以及组织内自尊的中介作用和员工面子的调节作用。研究结果发现：仁慈领导负向预测员工沉默行为,组织内自尊在此过程中起中介作用;面子正向调节组织内自尊和员工沉默之间的关系,即面子意识越高,两者之间的负向关系越弱,不光如此,面子意识还调节组织内自尊对“仁慈领导—员工沉默行为”之间关系的中介作用。     

中国背景下员工沉默的测量以及信任对其的影响

应用自行编制的员工沉默行为调查问卷,通过对928名被试的调查,对中国背景下员工沉默行为的结构维度进行了探讨。探索性因素分析结果表明,员工沉默由三个因素构成。三因素结构的结果在验证性因素分析中得到了证实。由此得到结论,员工沉默有三维结构：默许沉默、漠视沉默和防御沉默。以员工沉默的三个维度为因变量,以员工对上级和组织的信任为自变量进行回归分析,结果表明,员工对上级信任对员工沉默三个维度都有负面影响,而员工对组织信任对默许沉默和漠视沉默有负向影响,对防御沉默的影响并不显著     

真诚型领导能否打破员工沉默?一个有调节的中介模型

本文以进化心理学理论和个体-情景交互理论为基础,并以河南省一家国营企业的222名员工为样本,检验了真诚型领导行为抑制员工沉默行为的影响模型。研究结果表明:真诚型领导行为对员工沉默行为具有显著的负向影响;员工的心理安全感在真诚型领导行为和员工沉默行为之间起着中介作用;员工的外向性和责任感越高,心理安全感与员工沉默行为之间的负向联系的就越强,同时心理安全感的中介效应也越强。本文最后探讨了研究的理论和实践意义以及未来的研究方向。。     

威权领导对员工沉默行为的影响:一个有调节的中介效应模型

采用249对领导与员工的配对数据,考察了威权领导对员工沉默行为的影响,以及情感信任的中介作用和权力距离的调节效应。结果表明：（1）威权领导对员工沉默行为有正向影响;（2）员工对上司的情感信任在威权领导与沉默行为之间起完全中介作用;（3）员工权力距离导向对威权领导与情感信任之间关系具有调节作用,权力距离导向越高,威权领导对情感信任的影响越低;（4）进一步地,权力距离导向还调节着情感信任对威权领导与沉默行为的中介效应,即存在有调节的中介效应。     

领导政治技能会抑制员工的沉默行为吗？——领导信任和权力距离的作用

本研究探讨了领导政治技能对员工沉默行为的作用机制以及权力距离的调节作用。通过三个时间点对68个团队255名员工进行配对问卷调查,结果表明：领导政治技能与员工沉默行为在团队水平上显著负相关,但在个体水平上不显著;在团队和个体水平,领导政治技能与员工的领导信任显著正相关,领导信任与员工的沉默行为显著负相关,并且领导信任中介了领导政治技能与员工沉默行为之间的关系;在个体水平,下属权力距离调节作用不显著。     

组织心理所有权的前因与后果：基于“人-境互动”的视角

采用问卷调查法, 以广东地区电信企业的216名员工为研究对象, 考察了组织心理所有权的影响因素与影响效果。研究结果表明：(1)威权领导与员工的组织心理所有权呈显著负相关, 并且对员工集体主义倾向与其组织心理所有权之间的关系具有显著的调节作用：在领导者高威权作风的情况下, 集体主义倾向与组织心理所有权之间并无显著相关性; 在领导者低威权作风的情况下, 集体主义倾向与组织心理所有权之间存在显著正相关。(2)上下级关系显著调节员工的组织心理所有权与其沉默行为之间的关系。当上下级关系较强时, 组织心理所有权与沉默行为之间存在显著负相关; 当上下级关系较弱时, 组织心理所有权与沉默行为之间并无显著相关性。     

差序氛围感知与沉默行为的关系:情感承诺的中介作用与个体传统性的调节作用

基于社会交换理论,本研究采用配对追踪多来源问卷调查法探讨了差序氛围感知影响员工沉默行为作用机制以及个体传统性与情感承诺在其中的作用。数据分析结果表明:(1)差序氛围感知显著影响沉默行为;(2)差序氛围感知通过情感承诺间接影响员工的沉默行为;(3)个体传统性不仅调节了差序氛围感知与情感承诺的关系,还进一步调节了差序氛围感知通过情感承诺影响沉默行为的间接关系,即在个体传统性低的条件下,差序氛围感知通过情感承诺影响沉默行为的间接效应更加显著。     

领导者信任理论述评

该文整合了过去三十年来,西方关于领导者信任的理论研究之后发现,领导者所表现出的可信行为,在员工归因的作用下,可以对组织绩效、员工工作态度、目的等产生极其重要的影响。作者在对以往研究作出总结的基础上,对西方研究存在的问题以及未来研究的发展方向提出了建议。     

工具主义伦理气氛对员工沉默行为的影响——犬儒主义和传统性的作用

基于社会控制理论,运用问卷调查法,通过分析308组配对数据,探讨工具主义伦理气氛对员工沉默行为的影响机制。结果发现:工具主义伦理气氛对沉默行为有正向作用;工具主义伦理气氛对犬儒主义有正向作用;犬儒主义在工具主义伦理气氛与沉默行为之间起部分中介作用;传统性调节了犬儒主义与沉默行为的关系,也调节了犬儒主义在工具主义伦理气氛与沉默行为关系的中介作用。     

组织情境下的不道德行为现象:来自道德推脱理论的解释

为什么企业中的不道德行为会屡屡发生?这是一直以来困扰组织管理实践者和学者们的难题,不道德行为的发生与发展机制已经成为心理学研究的一个重要领域。其中,心理学视角下的道德推脱理论为这一难题提供了解释思路。在企业的现实情况中,可以从员工个体和组织领导两方面维度研究各自对应的组织情境因素通过道德推脱机制对不道德行为产生的影响。未来研究的关键在于探讨和实证检验组织情境下道德推脱机制的选择偏好对不道德行为的影响作用,不断丰富和加强道德推脱对员工个体以及领导不道德行为影响机理的研究。     

医务人员组织公民行为理论及其研究进展

介绍了组织公民行为概念的来源,以及医务人员组织公民行为研究状况。在分析已有研究的基础上,指出了未来研究的三个方向：基于医疗服务组织特性的医务人员组织公民行为概念及其构成研究,医务人员组织公民行为与相关概念的关系研究,基于中国社会文化情境的医务人员组织公民行为研究。     

How Abusive Supervisors Influence Employees’ Voice and Silence: The Effects of Interactional Justice and Organizational Attribution

In this research we investigated the influence of abusive supervision on employees’ prosocial voice and silence, as well as clarified the roles of interactional justice (as a mediator) and organizational attribution (as a moderator). Moreover, we examined a mediated moderating model stipulating that interactional justice mediated the moderating effect of organizational attribution on the focal relationship. A scenario experiment was employed in Study 1, and after analyzing data from 196 employees, we found that abusive supervision influenced employees’ prosocial voice and silence via interactional justice. In Study 2, data were collected from 379 employees in two waves separated by 1 week. The results not only replicated the findings of Study 1 but also indicated that organizational attribution buffered the abusive supervision-voice and silence relationship, and that interactional justice mediated this moderating effect.     

主管承诺理论研究述评

主管承诺（supervisory commitment or commitment to supervisor）是20世纪80年代以来在组织承诺（organizational commitment or commitment to organization）基础上发展起来的员工承诺理论的一个分支。对它的测量,学者们主要是借鉴Allen和Meyer与O’Reilly和Chatman对组织承诺的测量方法,目前属香港学者陈振雄的测量最为细致和全面。对影响主管承诺的前因,学者们目前探索到文化、感受主管支持（PSS）和领导—成员交换（LMX）三个因素。对主管承诺的结果,学者们普遍认为,主管承诺比组织承诺更能影响员工的工作绩效和组织公民行为（OCB）,但在对工作满意感和跳槽意图的影响上还存在不同的意见。另外,在目前大多数学者的研究中,主管承诺与组织承诺是并列关系,但Hunt和Morgan更主张二者是因果关系,而且是主管承诺带来组织承诺。在全面述评的基础上,作者对未来的研究提出了四点展望。     

组织伦理气氛的理论与研究

组织伦理气氛（organizationalethicclimate）是组织成员对组织伦理环境特性的一致性认知。在文献研究的基础上,该文首先从伦理与组织伦理、组织伦理气氛的概念来源与形成、结构与测量、影响因素及其与组织绩效的关系等方面,对国外组织伦理气氛研究进行了归纳和反思,并从理论研究与管理实践方面提出了一些具体的建议     

组织认同的基础理论、测量及相关变量

组织认同是个体源于组织成员身份的一种自我构念,它与组织认定、组织承诺等概念存在显著差异。文章阐述了组织认同基础理论的三种主要观点,对比了差异论、资源论和信息论的研究视角和相互关系。文章着重说明了组织认同的测量工具,分析了组织层面和个人层面的前因变量,以及组织认同对离职意愿等结果变量的影响。文章最后指出今后有必要对扩展定义、影响因素和国家文化差异等方面进行探讨     

For whom and why organizational dehumanization is linked to deviant behaviours

‘We are humans not robots!’ This protest slogan denounces a working reality in which employees perceive that they are reduced to a mere tool or instrument at the service of the organization. Such an experience refers to organizational dehumanization. Researchers have recently indicated that organizational dehumanization may shape employee work behaviours. However, why, and for whom, organizational dehumanization leads to maladaptive work behaviours remains unclear in this literature. Drawing upon social exchange theory, we first propose that employees who experience organizational dehumanization engage in a reciprocity process by first developing thoughts of revenge that, in turn, materialize into more organizational deviance. We further argue that compliance buffers the indirect effect of organizational dehumanization on deviant behaviours via thoughts of revenge. Overall, the combined results of two experimental studies, a cross-sectional study and two three-wave studies provide strong evidence for our hypothesized relationships. Our research suggests that when experiencing organizational dehumanization, compliant employees are less likely to engage in a homeomorphic reciprocity in the exchange relationship with their organization.     

Relationships between organizational justice, identification with organization and work unit, and group-related outcomes

This research examined the differential antecedents and consequences of organizational identification and work-unit identification. Specifically, we hypothesized that organization-focused procedural justice and distributive justice would be positively related to organizational identification, whereas supervisor-focused interactional justice would be positively related to work-unit identification. A further hypothesis was that organizational identification would relate to organization-focused outcomes (turnover intentions and extra-role behavior toward the organization), and work-unit identification to work-unit-focused outcomes (extra-role behavior toward the work unit). Our results from a sample of 160 employees of a research institution supported these hypotheses. In addition, we found some evidence that organizational identification and work-unit identification differentially mediated the relationships between organization-focused and supervisor-focused justice, and organization-focused and work-unit-focused outcomes. We discuss our findings in terms of their implications for social-identity research on organizational identification, and for research on organizational justice.     

A study of antecedents of organizational commitment

Various theories of organizational behaviors suggest that there should be significant relationships between the work-related variables and commitment to an organization. This study shows that, for a sample of 203 Japanese industrial workers, four components (attachment, internalization, normative, and continuance) of organizational commitment are predicted by organizational climate, supervisory behavior, organizational tenure, and role clarity. Implications for future research are discussed.     

员工组织社会化研究的概况

组织社会化是指个体为了适应其所在组织的价值体系、组织目标和行为规范而调整自己态度、行为的学习过程。文章在对组织社会化含义阐释的基础上,从组织社会化策略、组织社会化过程、组织社会化中员工信息寻求、组织社会化内容等4个方面,对当前组织社会化的研究现状进行介绍。文章最后指出了组织社会化的未来研究趋势     

The cultural context of a grievance process: Employee values and expectations in dispute resolution

The nature of employer-employee relationships is influenced by organizational and work unit values and expectations, including the ways members believe they should treat one another and how conflicts should be resolved. This study explored the perceptions of participants in a grievance peer review process. Employees of a health care organization with a recently established peer review grievance process were interviewed about their views of organizational and unit values and expectations, and their experiences with this type of grievance process. Comparisons across groups of grievants, managers, and grievance panel members were discussed.The authors have received consent to discuss this case from the health care organization in which this study was conducted. The authors would like to thank the members of this organization for their cooperation and extraordinary responsiveness that made this research possible, and Julie Rousos Timmons for her valuable help on the fieldwork.