Development and effects of client trust in criminal defense attorneys: preliminary examination of the congruence model of trust development

The present study examines the relation between client participation in attorney-client relationships, the development of client trust in criminal defense attorneys, and client satisfaction with attorneys and case outcomes. The congruence model of trust development (CMTD) is proposed to explain the relation between desired participation by clients, allowed participation by attorneys, and the development of client trust in attorneys. The CMTD predicts that clients who trust their attorneys will subsequently be satisfied with their attorneys and case outcomes. A sample of 96 experienced criminal defendants currently in prison completed the Attorney-Client Trust Scale (ACTS: Boccaccini and Brodsky, 2002) and provided information about their experiences with their most recent criminal defense attorneys. Findings were generally consistent with the CMTD in suggesting that (i) allowed participation is associated with trust in attorneys, and (ii) trust is associated with satisfaction with attorneys and case outcomes.     

Trust and understanding in the attorney-juvenile relationship

This study investigated whether court-experienced juveniles differ from court-experienced adults in their understanding of the defense counsel role and their trust in attorneys. Court-experienced juveniles and young adults, ages 12 to 20, were compared on measures of trust, attitudes toward authority, understanding about the role of defense counsel, trial-related knowledge, and the Trust in My Lawyer Scale. The findings showed that court-related knowledge is associated with both level of intellectual functioning and age and that court-related misunderstandings are associated with mistrust in attorneys. The findings did not support the assertion that there are significant differences between juveniles and young adults in their trust of their attorneys. Results regarding parental involvement, attorney characteristics, and interaction effects of race and intellectual functioning in relation to trust are also discussed.     

Leader trustworthy behavior and organizational trust: the role of the immediate manager for cultivating trust

Drawing from both trust‐building theory and interpersonal trust literature, we investigate how trust between a leader and follower may be leveraged to influence organizational trust. We also explore the mediating mechanisms of this link and test a potential moderator. A cross‐sectional, multifoci design was adopted and participants were 201 employees within a public sector organization. Leader trustworthy behavior was found to predict organizational trust, mediated by trustworthiness perceptions and trust in the leader. Support for the boundary condition was found; namely, when leaders were more senior, the relationship between trustworthy behavior and organizational trust was stronger. The findings suggest that leaders can meaningfully influence organizational trust perceptions through the enactment of trustworthy behavior, although the strength of this effect varied as a function of their position.     

Online bargaining and interpersonal trust

The presented study explores the effect of interacting over the Internet on interpersonal trust when bargaining online. Relative to face-to-face negotiations, online negotiations were characterized by (a) lower levels of pre-negotiation trust and (b) lower levels of post-negotiation trust. The reduced levels of pre-negotiation trust in online negotiations (i.e., before any interaction took place) demonstrate that negotiators bring different expectations to the electronic bargaining table than to face-to-face negotiations. These negative perceptions of trust were found to mediate another aspect of the relationship, namely, desired future interaction. Those who negotiated online reported less desire for future interactions with the other party. Online negotiators also were less satisfied with their outcome and less confident in the quality of their performance, despite the absence of observable differences in economic outcome quality.     

Interpersonal trust and market value moderates the bias in women’s preferences away from attractive high-status men

Women appear to exhibit a subtle reluctance to engage in long-term relationships with physically attractive, high-status men. We propose that this bias away from men of very high market value is based on fear that these males may desert a relationship and also on the comparative self-perceived market value of the women. Therefore, interpersonal trust and perceived market value should moderate the extent of this counterintuitive bias. To test this proposal, we asked women with varying levels of interpersonal trust and self-perceived desirability to consider physically-attractive and physically-average men of high, medium and low socioeconomic status and rate each in terms of attractiveness as a long-term partner. Results showed that women’s perceptions of their own desirability and their level of trust predicted their ratings of men with high-value in the mating market, and that women with high levels of both desirability and trust were less likely to show a bias away from high-value men. Interpersonal trust and desirability moderate the degree to which women find physically attractive men attractive as potential partners.     

Income inequality and interpersonal trust in China

Two studies investigated the cross‐temporal and cross‐sectional associations between income inequality and interpersonal trust in China. In Study 1, a cross‐temporal meta‐analysis involving 141 studies (N = 64,853) found that Chinese college students’ scores on the Interpersonal Trust Scale (Rotter, 1967) decreased 0.54 SD from 1998 to 2016, and that the decline in interpersonal trust across birth cohorts was explained by earlier income inequality index in China. In Study 2, a cross‐regional analysis showed that Chinese citizens in provinces with more income inequality (vs. less inequality) perceived the local government to be less trustworthy and, in turn, reported lower levels of interpersonal trust. These findings contribute to the understanding of the rising income inequality as an explanation for the waning interpersonal trust in China, and point to a crucial channel connecting income inequality with interpersonal trust.     

Social rank, interpersonal trust and recall of parental rearing in relation to homesickness

This study set out to explore the relationship between recall of parental rearing, social rank, interpersonal trust and homesickness. Eighty-nine first year undergraduates (59 women and 30 men) living away from home and attending the University of Derby completed a set of questionnaires in their sixth week in the first semester at university. Results indicate that recall of supportive parenting is associated with lower homesickness, favourable social rank and greater interpersonal trust. Conversely, recall of parental rejection correlated with great homesickness, feeling inferior to others, and lower interpersonal trust. Two separate multiple regression analyses revealed that both the parental rearing variables, and the social rank and interpersonal trust variables, produced significant models in the prediction of homesickness scores. Mediation analysis suggests that whilst recalling one’s parents as rejecting is directly associated with increased homesickness, it may also generate feelings of inferiority that may lead to distress when moving into new environments.     

The effect of propensity to trust and perceptions of trustworthiness on trust behaviors in dyads

Research on trust has burgeoned in the last few decades. Despite the growing interest in trust, little is known about trusting behaviors in non-dichotomous trust games. The current study explored propensity to trust, trustworthiness, and trust behaviors in a new computer-mediated trust relevant task. We used multivariate multilevel survival analysis (MMSA) to analyze behaviors across time. Results indicated propensity to trust did not influence trust behaviors. However, trustworthiness perceptions influenced initial trust behaviors and trust behaviors influenced subsequent trustworthiness perceptions. Indeed, behaviors fully mediated the relationship of trustworthiness perceptions over time. The study demonstrated the utility of MMSA and the new trust game, Checkmate, as viable research methods and stimuli for assessing the loci of trust.     

How perceived interpersonal justice relates to job burnout and intention to leave: The role of leader–member exchange and cognition‐based trust in leaders

Intense competition among companies makes it particularly important for organizations to retain talented and skilled employees to maintain their competitive advantage. This study examines the linkage between employees' perceptions of the interpersonal justice demonstrated by their leaders and consequent job burnout resulting in turnover intention by focusing on the mediating role of leader–member exchange (LMX) as well as the moderating role of employees' cognition‐based trust in their leaders. Data were obtained from 158 MBA students attending a large university in South Korea. Using structural equation modelling, we examined an integrative model that combines interpersonal justice, LMX, job burnout, and turnover intention. The results reveal that (a) LMX partially mediates the relationships between interpersonal justice and job burnout and (b) employees' cognition‐based trust in their leaders moderates the relationship between LMX and job burnout. By examining the mediating role of LMX as well as the moderating role of cognition‐based trust in the relationship between perceived interpersonal justice and employee job burnout, this study (1) provides a comprehensive explanation of employee job burnout and (2) outlines the implications for job burnout research and practice.     

Decision‐making in civil litigation: Effects of attorney credibility,evidence strength,and juror cognitive processing

The current study examined the relationship between juror cognitive processing (measured by need for cognition [NFC]), attorney credibility, evidence strength, and civil litigation verdicts (liability, likelihood of causation, and compensatory damages). Participants (N = 446) viewed a videotaped mock civil trial in which the credibility of the attorneys and the strength of the plaintiff's evidence were manipulated. Plaintiff attorney credibility, defense attorney credibility, and strength of evidence interacted with one another for liability verdicts. In the strong evidence condition, the likelihood of a liable verdict was higher for a credible plaintiff attorney than a non‐credible plaintiff attorney when facing a non‐credible defense attorney. In the ambiguous evidence condition, the likelihood of a liable verdict was higher for a credible plaintiff attorney than a non‐credible plaintiff attorney when facing a credible defense attorney. Plaintiff attorney credibility, however, was found to be more influential on jurors’ decision‐making than case evidence for likelihood of causation and compensatory damage award decisions. Participants’ NFC also interacted with plaintiff attorney credibility. High NFC jurors were more influenced by a credible plaintiff attorney than low NFC jurors. Although these findings are counter to common findings in the NFC literature, they conform to a body of literature that supports the notion that jurors view attorney credibility as a piece of case evidence and not a peripheral cue as is often assumed. Thus, the findings indicate that attorneys do matter to the outcomes of cases. Policy and practice implications for attorneys and the courts are discussed.     

Social class and interpersonal trust: Partner's warmth,external threats and interpretations of trust betrayal

The present research investigated the effects of social class on interpersonal trust. In a series of experiments, we showed how the contextualist socio-cognitive tendencies of the lower class and the solipsistic tendencies of the upper class were reflected in their trusting attitudes and behaviors. In Study 1 (N = 491), upper class individuals expressed the same levels of trust towards all partners, while lower class individuals adjusted their trust choices to the affect-rich information about their interaction partner and trusted warm partners more than cold partners. The results of Study 2 (N = 210) showed that when threatened, lower class individuals had generally less trusting attitudes, while upper class members were equally trusting as in a neutral situation. Study 3 (N = 200) revealed that upper class individuals explained a betrayal of their trust with dispositional factors to a higher degree than lower class individuals. We discuss how these differences contribute to perpetuating the disadvantage of the lower class.     

Direct and indirect effects of third-party relationships on interpersonal trust

Past studies of the determinants of interpersonal trust have focused primarily on how trust forms in isolated dyads. Yet within organizations, trust typically develops between individuals who are embedded in a complex web of existing and potential relationships. In this article, the authors identify 3 alternative ways in which a trustor and trustee may be linked to each other via third parties: network closure (linked via social interactions with third parties), trust transferability (linked via trusted third parties), and structural equivalence (linked via the similarity of their relationships with all potential third parties within the organization). Each of these is argued to influence interpersonal trust via a distinct social mechanism. The authors hypothesized that network closure and structural equivalence would predict interpersonal trust indirectly via their impact on interpersonal organizational citizenship behaviors performed within the interpersonal relationship, whereas trust transferability would predict trust directly. Social network analyses of data gathered from a medium-sized work organization provide substantial support for the hypotheses and also suggest important directions for future research.     

Interpersonal trust and organizational citizenship behavior

This study investigates the relationship between certain individual level determinants of interpersonal trust and its impact on organizational citizenship behavior. The participants (N=303) were top, middle, and lower level executives from manufacturing and services sectors. The results indicate that interaction frequency, consistency, and competence are significant predictors of interpersonal trust. Interpersonal trust is positively associated with organizational citizenship behavior, and it also partially mediated the relationship between individual level factors and organizational citizenship behavior. The results imply that the development of trust at the interpersonal level may be used as a strategy to motivate the employees to engage in extra role behaviors to ensure improved individual and organizational performance.     

Effects of trustors' social identity complexity on interpersonal and intergroup trust

Although previous literature has revealed the effect of a single social identity on trust, only few studies have examined how multiple social identities affect trust in others. The present research examined the effects of trustors' social identity complexity on their level of trust toward another person (interpersonal trust), outgroup members (outgroup trust), and ingroup members (ingroup trust). Study 1, which was a correlational study, indicated that trustors' social identity complexity was positively related to their interpersonal and outgroup trust. Three experimental studies were performed to identify causal relationships. Study 2 found that activating trustors' high social identity complexity produced high levels of interpersonal trust, and Studies 3 and 4 found that this effect was more pronounced when the trustee was an outgroup member (outgroup trust) rather than an ingroup member (ingroup trust). The implications of these results for social harmony are discussed.     

Interpersonal effects of strategic and spontaneous guilt communication in trust games

A social partner’s emotions communicate important information about their motives and intentions. However, people may discount emotional information that they believe their partner has regulated with the strategic intention of exerting social influence. Across two studies, we investigated interpersonal effects of communicated guilt and perceived strategic regulation in trust games. Results showed that communicated guilt (but not interest) mitigated negative effects of trust violations on interpersonal judgements and behaviour. Further, perceived strategic regulation reduced guilt’s positive effects. These findings suggest that people take emotion-regulation motives into account when responding to emotion communication.     

计算模型视角下信任形成的心理和神经机制——基于信任博弈中投资者的角度

人际信任渗透在社会交互的各个方面, 是促进和维持合作的重要基石。以往研究者借助信任博弈范式, 主要探讨了人际信任的理论模型、生物基础和影响因素等方面。近年来, 研究者开始将计算模型应用于信任博弈的数据分析中, 深入挖掘人际信任行为背后的心理机制, 将计算模型与神经影像技术结合, 加深对信任行为背后脑机制的理解。目前将计算模型应用于信任博弈范式中的研究主要针对“信任是如何形成的”这一科学问题, 未来要进一步发展计算模型方法, 结合非侵入性脑刺激技术, 应用于精神疾病人群中, 以深入理解正常和异常信任形成的心理和神经机制。     

权力和地位对信任行为的影响

采用两个实验探讨了权力和地位对信任和不信任行为的影响。实验1首先通过角色分配法操纵被试的权力感(高vs.低),然后采用信任和非信任博弈任务来测量被试的信任和不信任行为。结果发现,在信任行为上,高权力者比低权力者存在更低的信任水平;但在不信任行为上,二者不存在显著差异。实验2同时操纵被试的权力和地位水平,探索二者对信任和不信任行为的影响。结果发现:在信任行为上,高权力者比低权力者存在更低的信任水平,与之相反,高地位者比低地位者存在更高的信任水平,并且权力和地位的交互作用不显著;而在不信任行为上,权力和地位的效应均不显著。该研究结果说明,(1)权力负向影响信任行为,而地位正向影响信任行为;(2)权力和地位对信任的影响是独立的。     

自恋人格调节信任博弈的结果评价

自恋人格个体表现出亲社会行为的减少和对他人的反馈敏感。信任是人类社会互动行为的基础,自恋人格特质可能影响他们的信任决策。为了探究自恋水平如何影响信任博弈中结果评价的大脑活动,本研究采用事件相关电位技术记录了38名被试完成单次信任博弈时的脑电波。行为结果发现相对高自恋者的信任选择率显著低于相对低自恋者的信任选择率。脑电结果表明,相对高自恋者信任损失反馈减互惠获利反馈所得的FRN差异波(d FRN)显著地大于相对低自恋者,并且相对高自恋者结果评价诱发的P300波幅显著地大于相对低自恋者。本研究提供了自恋人格个体信任博弈中结果评价的初步神经电生理学证据。     

Trying to trust: Brain activity during interpersonal social attitude change

Interpersonal trust and distrust are important components of human social interaction. Although several studies have shown that brain function is associated with either trusting or distrusting others, very little is known regarding brain function during the control of social attitudes, including trust and distrust. This study was designed to investigate the neural mechanisms involved when people attempt to control their attitudes of trust or distrust toward another person. We used a novel control-of-attitudes fMRI task, which involved explicit instructions to control attitudes of interpersonal trust and distrust. Control of trust or distrust was operationally defined as changes in trustworthiness evaluations of neutral faces before and after the control-of-attitudes fMRI task. Overall, participants (n = 60) evaluated faces paired with the distrust instruction as being less trustworthy than faces paired with the trust instruction following the control-of-distrust task. Within the brain, both the control-of-trust and control-of-distrust conditions were associated with increased temporoparietal junction, precuneus (PrC), inferior frontal gyrus (IFG), and medial prefrontal cortex activity. Individual differences in the control of trust were associated with PrC activity, and individual differences in the control of distrust were associated with IFG activity. Together, these findings identify a brain network involved in the explicit control of distrust and trust and indicate that the PrC and IFG may serve to consolidate interpersonal social attitudes.     

Ethical Issues in Accounting and Economics Experimental Research: Inducing Strategic Misrepresentation

Forensic psychologists face a variety of ethical issues in conducting evaluations. One such issue is attorney presence during a forensic evaluation. In forensic evaluations, it is necessary to use standardized procedures while also attending to the rights of the individuals being assessed. This article examines the neuropsychological literature on extraneous influences in evaluations including effects of attorney presence. Then the article discusses the limited knowledge about attorney presence during forensic evaluations, addresses attorney motivations for being present during an evaluation, and considers attorney presence in the context of ethical mandates. Finally, suggestions are offered for forensic clinicians confronted with attorneys who wish to be present during assessments.