从征求到反应：建言行为链中的管理者角色

在建言行为发生链中, 管理者扮演着征求者和反应者的不同角色。在管理实践中, 管理者却罕于从员工处征求建言, 或未能对员工建言做出有效反应。在学术界, 目前有关管理者征求建言、纳谏和建言/建言者评估的研究日益丰富, 但不成系统。为解决这些实践和理论上的不足, 提出并整合建言行为链框架; 并基于输入-过程-输出模型, 从管理者角色入手, 系统分析和归纳管理者征求建言、采纳建言、评估建言(者)的前提和结果, 以诠释管理者在员工建言行为链中发挥的作用及其机制, 并为管理者更好履行建言管理职能提供实践参考。     

建言采纳如何促进员工建言：基于目标自组织视角的整合机制

文章探讨了领导者建言采纳促进员工建言的理论基础、作用机制及其对发展建言研究的意义。通过引入个体心理的自组织目标系统理论, 整合了员工建言研究的动机视角和认知视角, 构建了建言的目标自组织观点。在此基础上, 分析和检验了工作意义感和建言效能感在领导者建言采纳促进员工建言的关系中所起的中介作用。通过问卷调查收集了来自73位领导者与236位员工的纵向数据, 结果显示：(1)领导者的建言采纳对员工的促进性/抑制性建言均具有显著的促进作用; (2)工作意义感和建言效能感在领导者建言采纳与员工建言行为的关系中起到完全中介作用。研究结果发展了对建言行为形成机制的认识, 促进了建言研究的理论发展, 并对管理实践有着积极的启示。     

管理者可信行为对员工建设性建言的影响研究

从个体、领导和同事角度出发,采用2个时间点员工-主管配对问卷调查法对299名企业员工进行调查,探讨了管理者可信行为对员工建设性建言的影响机制。结果发现：（1）管理者可信行为对员工建设性建言有正向影响;（2）员工-领导价值一致性和员工感知凝聚力在管理者可信行为与员工建设性建言关系间起双中介作用;（3）同事消极约束显著负向调节管理者可信行为与员工感知凝聚力间的关系,即当同事消极约束水平越低,管理者可信行为对员工感知凝聚力的正向影响越高;（4）同事消极约束在管理者可信行为与员工-领导价值一致性间的负向调节作用不显著。     

Information Regarding Social‐Sexual Behavior as an Antecedent to Perceptions of Ineffectiveness in the Workplace1

Three experimental studies investigated whether information implying social‐sexual behavior (any non‐work‐related behavior containing a sexual component) by employees would influence judgments of their effectiveness. In managerial and entry‐level positions, both male and female employees depicted as engaging in social‐sexual behaviors at work were perceived as less effective and less desirable as bosses, compared to identically described managers for whom no social‐sexual behavior information was provided. However, these negative evaluations were mitigated when information was provided indicating that these managers were always on‐task and effectively using their time at work (Study 3), suggesting that the effectiveness of employees who engage in social‐sexual behavior at work is devalued because others believe that these behaviors detract from productive time in the office.     

心理契约破裂、工作满意度与建言行为-神经质的调节作用

摘要：通过对551名企业员工问卷调查,研究心理契约破裂、工作满意度与建言行为的关系,并探讨人格特征的神经质维度在以上关系中的调节作用。结果发现：（1）心理契约破裂感知与建言行为显著负相关。（2）工作满意度在心理契约破裂感知与建言行为关系中起部分中介作用;（3）神经质显著调节了心理契约破裂通过工作满意度影响建言行为这一路径。     

变革型领导对下属进谏行为的影响：组织心理所有权与传统性的作用

以373对上级-下属配对数据为样本, 分析了上级的变革型领导对下属进谏行为的影响以及组织心理所有权的中介效应和传统性的调节效应。结果发现：变革型领导对下属进谏上司和进谏同事均有积极影响; 变革型领导通过组织心理所有权的中介效应影响下属进谏上司、进谏同事; 传统性对组织心理所有权与进谏上司、进谏同事之间的关系具有调节效应, 员工的传统性越高, 组织心理所有权对进谏上司、进谏同事的影响越小。     

建言行为与政治行为之间的关系：基于道德凭证机制的研究

基于道德许可理论的道德凭证机制以及道德一致性的理论线索,探究了在职场排斥调节作用下以及在感知的建设性变革责任的抑制性调节作用下,建言行为通过心理权利影响政治行为的过程。对555名员工及其上司进行问卷调查,结果显示,在职场排斥作为边界条件影响下的建言行为通过心理权利的中介作用正向影响政治行为,而感知的建设性变革责任作为抑制性边界条件负向调节心理权利的这种中介关系。研究结果从理论和实证上解释了职场排斥是激发建言行为通过心理权利产生道德凭证效应的边界条件,而感知的建设性变革责任作为边界条件能够抑制这种效应的发生。     

建言类型对领导者建言采纳的影响：面子与幽默的作用

以说服和面子理论为基础,通过两个研究探讨领导者建言采纳行为的影响因素及作用机制。结果发现：相对于促进型建言,抑制型建言给领导带来的面子威胁更大,且领导者感知面子威胁在建言类型与建言采纳之间起部分的中介作用。而幽默类型与水平影响领导者感知面子威胁的程度,积极幽默水平越高,领导者感知面子威胁的程度越低,其建言采纳可能性越高。这表明领导者感知面子威胁在建言类型与建议采纳间起中介作用,幽默调节了此中介效应。     

心理契约破坏与员工建言行为的关系：领导成员交换的调节效应

采用问卷调查法,以中国移动广东分公司的253名员工为研究对象,考察心理契约破坏、领导成员交换与员工建言行为的关系,并检验领导成员交换在二者之间的调节作用。层次回归分析结果表明：（1）心理契约破坏与员工建言行为呈显著负相关;（2）领导成员交换与员工建言行为呈显著正相关;（3）领导成员交换显著调节心理契约破坏与员工建言行为之间的关系。当领导成员交换质量较佳时,心理契约破坏与员工建言行为之间的负向关系较弱。     

辱虐管理对建言影响的曲线效应：价值观和性别的调节作用

现有研究主要探究领导风格对员工行为影响的直线效应,而对两者之间的曲线关系研究不足。基于激活理论,实证检验了辱虐管理与员工建言行为的曲线关系。研究结果表明辱虐管理对员工建言行为具有倒U型的影响,即上级主管辱虐不足或过度都不利于员工建言行为,只有适度的辱虐才能最有效地激发员工建言,性别调节了上述关系。这一研究发现表明适度的辱虐管理能够给组织带来积极效果,深化了人们对辱虐管理与员工建言关系的认识。     

工作压力对建设型和防御型建言的差异影响

以往研究普遍从建言行为的建设性意图特征出发, 探讨其关键前因、产生机制和情境因素, 但却较少关注建言行为的工具性目的。基于资源保存理论, 本研究构建了有调节的中介模型以探讨工作压力影响员工建设型建言和防御型建言的作用机制和边界条件。通过对某建筑企业386名员工进行两阶段调查, 结果表明：工作压力与防御型建言存在正向相关关系, 与建设型建言存在负向相关关系, 自我损耗在其中起中介作用; 另外, 领导开明性正向调节自我损耗和建设型建言的负向相关关系, 并正向调节工作压力通过自我损耗影响建设型建言的间接效应。     

The moment of truth: Conceptualizing managerial work‐life policy allowance decisions

Organizational efforts of adopting, designing, and implementing work‐family policies converge into single, discretionary decisions of supervisors whether or not to ‘allow’ these policies to specific employees under their supervision. These decisions are referred to as allowance decisions. In order to close a theoretical gap in current work‐family literature, we present an integrated, conceptual model of managerial allowance decisions. We develop propositions regarding factors that influence a supervisor's allowance decision at three different levels of analysis and behavioural outcomes in employees. Building on organizational justice theory, moderating effects of employees' fairness perceptions of allowance decisions are discussed. Finally, we outline implications for future research and recommendations for managers in organizations.     

Inspire but don't interfere: Managerial influence as a double-edged sword for innovation

Managers play a pivotal role in the innovation process; yet, the mechanisms through which managers enhance or undermine innovation are not well understood. Drawing upon self-concordance theory, we argue that managers can augment employees' self-concordance—defined as the congruence of goals and actions with inner values and preferences—through transformational behavior and thereby contribute to innovation. However, transformational behavior is closely coupled to another form of influence, namely, process management, the attempt to directly manage innovation-related activities. This form of managerial influence reduces employees' self-concordance and thereby undermines innovation. We test our conceptual model in a sample of 188 innovation projects using a contextualized method that asked employees to assess their self-concordance and their managers' behavior during each project. Managers evaluated for each project the innovativeness of the outcome. Multilevel path-analysis provided support for our hypotheses. We discuss future research implications to disentangle innovation-facilitating and innovation-undermining facets of managerial influence.     

Moderation or Mediation? An Examination of the Role Perceived Managerial Support has on Job satisfaction and Psychological Strain

Employees are vital assets for an enterprise and therefore need to be valued by their employers. Employers can create a safe and reduced stress environment to work; managers thus provide organizational support through their managerial role by caring for their subordinates’ well-being and by providing work advisory. By providing the managerial support to the employees, organizations can reduce costs and increase productivity. Past research has investigated the role of organizational support on stress as a single model either moderating or mediating role. The previous findings were also inconsistent. The purpose of this study was to test both the mediating and the moderating effect of the perceived managerial support on role stressors and psychological outcomes. This study used 380 participants taken from several small firms in Thailand. The results confirmed the mediation role of perceived managerial support, but not the moderation effect.     

EFFECTIVENESS OF PERFORMANCE APPRAISAL TRAINING USING COMPUTER ASSISTED INSTRUCTION AND BEHAVIOR MODELING

The present study evaluated the effectiveness of performance appraisal training in an organizational setting. Four hundred and two middle level managers were randomly assigned to one of three conditions: no training, computer assisted instruction only (CAI), or CAI training plus a behavior modeling workshop (CAIW). Training effectiveness was assessed on two categories of dependent variables, managerial learning and managerial job performance. As predicted trained managers were found to be more knowledgeable of performance appraisal than untrained managers. Also as predicted, managers in the CAIW group conducted appraisal discussions which were perceived by employees as more satisfying than employees of managers in the no training group. Only partial support was obtained for the hypothesis that trained managers would be more effective in completing performance appraisal forms.     

高绩效工作系统对员工心理契约破裂的影响:一个跨层的被调节中介

对北京、上海、山东、辽宁等地39家企业的52名人力资源经理和253名员工进行配对问卷调查,用跨层次分析方法,考察了高绩效工作系统(HPWS)对员工心理契约破裂的影响及其作用机制。研究发现:组织实施的HPWS(O-HPWS)与员工心理契约破裂显著负相关,员工体验的HPWS(E-HPWS)在这一过程中起完全中介作用;互动公平氛围调节了O-HPWS与E-HPWS的关系,且进一步调节了上述中介作用。     

管理者征求建言的内在机制

在中国高权力距离文化背景下, 员工对于建言大多抱有观望的心态, 管理者向下属征求建言可能是破解员工建言难题的关键所在。在回顾相关研究的基础上, 基于沟通要素模型, 提出管理者征求建言在形式与内容上存在差异。基于计划行为理论, 进一步提出, 管理者的权力距离、变革氛围感知、管理者自我效能通过征求建言意向的中介作用影响征求建言, 而变革氛围感知、管理者自我效能的调节作用会影响管理者征求建言的形式与内容。对管理者征求建言的分析, 从关注员工开口说转变为关注管理者开口问, 为探讨中国文化背景下的建言行为提供了新的视角。     

Is employee narcissism always toxic? – The role of narcissistic admiration,rivalry and leaders’ implicit followership theories for employee voice

Organizational researchers are increasingly interested in investigating the influence of narcissism on the workplace. Drawing on self-determination theory and recent research that distinguishes two dimensions of narcissism and their different underlying motivational dynamics, we hypothesized that employee empowerment and, in turn, voice are differentially influenced by the two narcissism facets admiration and rivalry. In particular, we expected that employees’ narcissistic admiration is positively related to voice via empowerment, whereas rivalry is negatively related to voice via empowerment. Moreover, we investigated leaders’ implicit followership theories (IFTs) as moderator of the relationships between narcissistic rivalry and narcissistic admiration with empowerment. We argue that a leader’s positive IFTs buffer the negative effect of narcissistic rivalry and foster the positive effect of narcissistic admiration on empowerment, and in turn voice (i.e., first-stage moderated mediations). We found support for most of our predictions in a multi-wave field study using data from 268 leader–employee dyads. Theoretical and practical implications are explored.     

Belief in a Just World and Employee Voice Behavior: The Mediating Roles of Perceived Efficacy and Risk

Abstract

In this research, we hypothesized that employees’ belief in a just world (BJW) would be positively related to their voice behavior, i.e., the expression of ideas or opinions with the intention of engendering organizational improvement or change, and that this relation would be mediated by perceived voice efficacy and perceived voice risk. To test these hypotheses, we collected self-reported data from employees in two different countries: China (N?=?313) and Germany (N?=?190). The results revealed a positive association between BJW and employee voice behavior in both samples. The two-mediator model was confirmed in the Chinese sample, while only perceived voice efficacy played a mediating role in the German sample. Possible reasons for these differences may be related to differences in cultural dimensions and education levels between the samples. The findings emphasize the importance of bolstering employees’ belief in justice and the organizational climate, which influence perceived voice efficacy and risk, as means to increase organizational voice behavior.     

心理资本与变革支持行为的关系—变革开放性和工作自主性作用研究

本研究在整合心理资本理论与相关理论的基础上,通过对302位华南地区企业员工两阶段的问卷调查,考察了变革开放性在心理资本与变革支持行为关系的中介作用以及工作自主性对该关系的调节作用。数据分析结果表明：（1）员工心理资本显著正向影响变革开放性和变革支持行为;（2）变革开放性在心理资本和变革支持行为的关系中起到部分中介作用;（3）工作自主性在变革开放性与变革支持行为的关系中起着正向调节作用。