Revue de littérature sur les techniques d’influence et de communication appliquées à la gestion des déchets

For more than thirty years, researchers conduct studies to define the forms of intervention to improve the practices of waste management. This study is a review of literature interesting communication and influence on sorting and waste prevention. Building on the classification by Geller (1990) of types of intervention on the management of waste, we distinguished four different types of interventions: we present successively the work based on incentives, rhetorical and behavioral strategies. Finally, we present researchs which studied the feedback. We propose for each of these forms of influence techniques, prospects of research and application that seem most relevant.     

Les foyers de protection judiciaire de la jeunesse et la prise en charge des jeunes auteurs de délit : représentations sociales et réflexions autour de groupes d’adolescents et d’éducateurs

The educators’ work in juvenile justice residential communities and their capacity of affective attunement to the adolescent's needs is essential for the creation of a protective and enriching context for the adolescent and his life trajectories. This article aims to explore the social representations of educators and young people in residential communities in Italy, through the analysis of their discourses gathered during focus groups. Our results reveal the need to compare these representations and work to narrow the gap between the caregivers and the users, in order to improve the relationship between the different protagonists of the interaction and, consequently, the possibilities of good success of interventions.     

Effets de l’expression d’embarras et de la personnalité du candidat sur l’évaluation,la réaction comportementale et la décision d’embauche du recruteur

Job interview is a standardized situation that carries high stakes and involves impression management tactics. When an incident occurs in such a situation it could create embarrassment. Usually the expression of this self-conscious emotion positively affects others’ judgment. The aim of this study is to know whether this positive effect could also be observed in a job interview and whether it may vary depending on how embarrassment is expressed and with the personality of the job applicant. Contrary to what it is observed in an ordinary context, the absence of expression is favored by the recruiters; the expression of embarrassment is rather negatively perceived, especially when it is not controlled. The issue of emotional expressivity during interview will be discussed.     

La santé à l’épreuve de la mobilité : les débuts de parcours de compagnons de l’aéronautique

In this article we relate a research, which has been carried out among workers in an aircraft-manufacturing site. The purpose of the research was to enlighten the links between health and professional mobility. Leaning on quantitative and qualitative analyzes of mobility inside a worksite, we put forward the complex network of itineraries of blue collars, at their beginning. These itineraries combine changes in workstations or in working conditions, and various individual, collective or organizational dimensions. The apprenticeship of mobility frameworks gets involved in wider series of professional norms, which might at the same time prevent from health disorders and make them less visible. Thus, the integration of these various temporal dimensions by blue collars themselves brings depending on organizational context, supports or damages for health.     

Réflexions d’un médecin expert et d’un juriste autour d’un exercice pratique de droit médical

We offer a reflection around a clinical case of nosocomial infection allowing us to address the difficulties faced by experts and lawyers and other jurists in matters of medical liability. This case is the result of an exercise proposed within the framework of the national DIU (interuniversity diploma) in medical accidents for which the two authors are responsible in Amiens and Bordeaux. The writing was enriched with the responses of the students. This clinical case makes it possible to approach the compensation for nosocomial infections, to compare the amicable procedure before the conciliation and compensation commission for medical accidents and the procedure before a judicial or administrative jurisdiction. Finally, the reflection focuses on patient information, especially protected adult, and access to the medical file. It is not a question here of detailing the medical care but of discussing medical responsibility and the rights of the patients.     

Rôle du cahier des charges et de l’évaluation de sites web sur l’effet de conformité à travers la gestion de contraintes et la qualité ergonomique de pages web

IntroductionPrevious studies have shown that the schedule of conditions orientates the designers’ activity. It leads them to generate and consider more constraints linked to the prescribed ones (provided in the schedule of conditions). In addition, when designers had to evaluate websites before making their productions, they reused into their own productions some characteristic from websites evaluated and visited before designing (that corresponds to the conformity effect).ObjectiveWe carried out an experimental study that aimed to determine the mutual influence of schedule of conditions and conformity effect on constraints accounted by designers and usability quality of the web pages they created. No study has determined the combined effects of these two points of web design on the designers’ activity.MethodTwo groups of professional web designers (the first one dealt with a creative schedule of conditions and the other one with an ergonomic schedule of conditions) had to create two webpages (home page and another one). The experimental study was divided into three successive stages: (1) launching of the two-page design, (2) evaluating two websites, and (3) continuing the two-page design.ResultsThe main results showed that the constraints prescribed in the schedule of conditions affected the first stage of design. Nevertheless, after the evaluation stage (stage 2), this influence decreased during the last design stage (stage 3).ConclusionThe evaluation improved the number of constraints linked to end-users taken into account by the designers during the last stage of their design activity. Nevertheless, the usability quality of web pages created by designers was higher for the designers who dealt with the ergonomic schedule of conditions than for the others.     

Adaptation et validation de la version française de l’échelle d’évaluation de la relation

IntroductionRelationship satisfaction is one of the most studied constructs in the field of relationship evaluation because of its impact on various aspects of daily life. It is therefore important to have an instrument in French.ObjectivesThis study aims to adapt the Relationship Assessment Scale (RAS) and validate its psychometric properties in French from its original version in English.MethodTwo studies were carried out. In the first study, 200 participants responded to the French version of the Relationship Assessment Scale (EER), the Dyadic Adjustment Scale (DAS), and the Hospital Anxiety Depression Scale (HADS) to assess the factor structure and psychometric properties of the French version (reliability, convergent validity, incremental validity). In the second study confirmatory factor analysis was used to validate the factor structure and to examine the gender invariance of the EER through a multi-factorial analysis in a population of 114 adults.ResultsThe results show that the psychometric properties of the EER are acceptable and comparable to the original version of the instrument. The EER presents a one dimensional factor structure. The positive correlations between the EER and the different scales tested support good external validity. The multi-group analysis showed that both women and men similarly understand the items and attribute the same meaning to the questions, confirming gender invariance of the EER.ConclusionThe French version of the EER is a valid and reliable assessment instrument of relationship satisfaction. The clinical and research implications of this scale are discussed.     

Impact du mode d’organisation de la tâche en résolution de problèmes sur la réussite et l’apprentissage. Résolution de problèmes et apprentissage

This research studies the impact of the instructional design in problems solving. Across several studies, Sweller, 1988, Sweller, 2003, Sweller, 2004 develop the Cognitive Load Theory. In this theory, the interrelationships between instructional variable, problem solving and learning are supported. But, these researches are concentrated on the aspect of problem itself. Others studies, in instructional design, wonder about the organization of a complete task (Paas et al., 2003). It seems of these researches that the mode of organization of a task influences the success of the task and more widely the quality of the knowledge, which can be elaborated during the realization of this task. The objective of our work is to bring to light all the importance of the design in a task with several problems. For that purpose, we compared a design based on a hierarchical organization of the difficulty of the problems (from the easiest to the most difficult) and a random presentation of the same problems. We present here three experiments using logical problems stemming from the minesweeper game. The results of the first experiment suggest that an organized mode of presentation compensates for the increase of the difficulty and facilitates a better success of the problems. The second experiment uses the same protocol, as the first one to which are added new problems as well as one paradigm of double task. The results show that the orderly mode of presentation also facilitates the elaboration of transferable knowledge with new problems. However, the distances from performances do not seem to be attributable in the cognitive load of the task. The third experiment brings more qualitative data, which come to support the first results. The verbalization of rules elaborated during the signing shows prevalence of the organized design. The subjective evaluation of the supplied mental effort confirms the insensitivity of the cognitive load in the mode of presentation of the task. So, the impact of the mode of presentation does not seem to ensue from a too important cognitive load during a random presentation but a lot of interest of an organized design.     

Une étude sur le rôle modérateur des traits de personnalité sur la relation entre les conditions de l’organisation du travail et la détresse psychologique

This study is about psychological distress lived by Canadian workers. Only a few studies considered personal traits in the comprehension of this phenomenon. This study aims to determine the moderator role of self-esteem, the sense of control and the sense of cohesion on the relation between the work organization conditions and psychological distress. Some longitudinal data (n=7338 workers) coming from five cycles (1994-2003) of the National Population Health Survey (NPHS) have been used to complete some multilevel analysis (n1=time and n2=individual). The results indicate that the sense of control and the sense of cohesion play a moderator role on the relation between some of the work organization conditions and the level of psychological distress.     

Les représentations mentales de l’enfant chez les parents : situation,illustrations et réflexions sur les catalyseurs de changements en évaluation thérapeutique de l’enfant

Therapeutic assessment of the child (TA-C) is a model of psychological assessment that allows for collaborative work with parents and child on their reasons for consultation, a collaboration that breaks away from a traditional double separation (parent/assessor, and assessor/therapist) in child assessment. This paper, grounded in a contemporary psychodynamic viewpoint, presents clinical illustrations to support a conceptualization of change processes in TA-C. It is argued that, in order to revitalize empathy in parents, work focusing on the parents’ mental representation of their child is central. We propose a hierarchy of assessment/therapeutic goals that allows for a better distinction between TA-C and standard assessment in work with children.     

L’évaluation du risque de récidive et l’intervention basée sur les données probantes : les conditions nécessaires à l’implantation de méthodes structurées d’évaluation et d’intervention efficaces

The results of different studies on the best practices of the prevention of recidivism are clear: it is possible to reduce the risk of recidivism of offenders through efficient intervention. Structured risk assessment combined with practices based on risk, need and responsivity principals may reduce the risk of recidivism by up to 30%. These programs, developed primarily in Canada, require adaptations to better suit a French context. The present article proposes to revise the main stages essential to the introduction of a new evaluation and intervention strategy based on evidence, namely, the exploration, the preparation of the establishment, the creation and implementation themselves, the sustainability approach and the introduction of evaluative research studies. The advantages of considering such an implementation strategy are discussed.     

Entraînement à la prise de décision avec un serious gaming : délibération et conflits de valeurs

This research analyzes the use of serious gaming (simulator of helicopter) in a management training program for executives. We have observed 16 game sessions and interviewed 44 volunteer participants from the same company through this training program. We have identified few sparring matches between executives, mostly concerning the tasks commanded. The discussion is based on the “how to do” and not on the pursued purposes even when the instructions are ethically questionable. From the theoretical and methodological frame of the psychosociology of the work perspective (Lhuilier, 2013), our analysis highlighted the lack even the absence of collective deliberation before the decision-making process and their modalities in game experience and in real work, after the training program.     

Les effets de l’attrait,du sexe,des aptitudes de candidats à des postes de niveau hiérarchique et type sexuel différents sur les jugements de recrutabilité, d’utilité et de désirabilité

Gender or beauty stereotypes strongly influence evaluations and hiring decisions. Recent studies (Jawahar & Mattson, 2005) show an evolution of the lack of Fit model (Heilman, 1983) : the beauty of the women is not any more a handicap for certain managerial jobs. In order to test the model, we distinguished the hierarchical status and the sex type of the job and we measured the effects of attractiveness, gender and of the aptitude on the hirability, on the perceived desirability and utility and on the perceived competence. According to the variance analysis, the attractive applicants were ranked as more hirable, more useful, more socially desirable, and more competent. The applicants who were highly qualified were considered more hirable, more useful and more competent but the aptitude did not influence the desirability.