The Impact of Failing to Give an Apology and the Need-for-Cognition on Anger

This study examined how failing to give an apology would affect the anger of persons high and low in the need-for-cognition. We hypothesized that failing to apologize when there was an opportunity would lead to more anger than a no communication control condition, and that apologizing would lead to less anger than the control condition. Further, we hypothesized that these effects would be particularly strong in participants with a low need-for-cognition. To test these hypotheses 60 participants were put in an anger inducing situation and randomly assigned to one of three conditions: apology, no apology (fail to apologize), and control condition where there was no opportunity for an apology. As predicted, failure to apologize was associated with more anger than the control condition. With participants low in the need-for-cognition, the failure to apologize resulted in more anger than either the no communication control or the apology condition.     

What happens when groups say sorry: the effect of intergroup apologies on their recipients

Despite the increased incidence of intergroup apology in public life, very little empirical attention has been paid to the questions of whether intergroup apologies work and if so, why. In a series of experiments, Australians read scenarios in which Australian interests had been harmed by an outgroup. Participants were then told that the outgroup had either apologized or had not apologized for the offense. Although the presence of an apology helped promote perceptions that the outgroup was remorseful, and although participants were more satisfied with an apology than with no apology, the presence of the apology failed to promote forgiveness for the offending group. This was the case regardless of whether the effectiveness of apology was measured cross-sectionally (Experiment 1) or longitudinally (Experiment 2). It was also the case when the apology was accompanied by victims advocating forgiveness (Experiment 3) and was independent of the emotionality of the apology (Experiment 4). In contrast, individuals who apologized for intergroup atrocities were personally forgiven more than those who did not apologize (Experiment 4). Theoretical and applied implications are discussed.     

Getting ready for the bad times: self‐esteem and anticipatory coping

When we cannot alter the characteristics of an aversive event, we are still able to prepare ourselves for what is to come. In other words, we can engage in ‘anticipatory coping.’ Known self‐esteem differences in self‐regulation led to the prediction that low self‐esteem (LSE) individuals would evidence different anticipatory coping patterns than high self‐esteem (HSE) people. HSE and LSE participants were faced with either a low or high probability of engaging in a painful task. They were told about, and given the opportunity to engage in, a preparatory strategy aimed at minimizing discomfort during the painful task. Those participants in the low probability condition prepared for the painful task less than did those participants in the high probability condition. As hypothesized, the effect of probability condition was more pronounced for HSE, compared to LSE, participants. Also, in the low probability condition, there was a trend towards LSE participants preparing more than HSE participants. Copyright © 2004 John Wiley & Sons, Ltd.     

Identity,representations, religion,and apologizing for past wrongdoings: Muslim discourse about Indonesia's 1965–66 massacres of communists

Since 1965, in Indonesia, people labelled as communists and their descendants have been mistreated. Recently, there has been an issue to apologize to them, but up until now, no official apology has been offered by the Indonesian government. The present study aims to understand how communism is perceived in Indonesia and why communism attributes labelled to a person can lead to negative effects, such as social exclusions. We interviewed 23 Muslims living in Jakarta (i.e., majority group) and used a thematic analysis to organize and describe the data. We found that Muslims who see communists as non‐believers view communist members as dangerous and a threat for the unity of the Republic of Indonesia. Among participants with such beliefs, the past maltreatments to accused communists are justified and legitimate; any apology toward the victims is considered not needed. The findings are discussed in the context of collective blaming and group essentialization, and ways to solve the problems are suggested.     

Development and Evaluation of an Online Intervention for Reducing Hostile Interpretation Bias: A Randomized Controlled Trial

Hostility is a trait-level construct characterized by a generally suspicious and cynical view of other people that results in a tendency to interpret ambiguous social situations in hostile or threatening ways. Cognitive behavioral treatments for hostility have high dropout rates, which may be due to hostile beliefs interfering with treatment engagement. As such, there is a need for an alternative approach to prevent dropout and enhance engagement. The current study therefore developed and tested a 1-session, 40-minute online intervention targeting hostility. It was hypothesized that the hostility intervention would be rated as acceptable as indexed by self-report and completion rates. It was also hypothesized that the hostility intervention would be associated with greater reductions in hostility as compared to a control intervention. Finally, it was hypothesized there would be indirect effects of intervention condition on anger and aggression via changes in hostility.Undergraduates (N = 101) who reported elevated hostility and hazardous alcohol use were randomized to complete either the hostility intervention or a control condition targeting physical health habits. Results showed that individuals randomized to the hostility intervention found the intervention to be highly acceptable and all participants completed the intervention in its entirety. The hostility intervention was associated with significantly faster reductions in hostile interpretations than the control condition with medium to large effects. There were significant indirect effects of intervention condition on month one follow-up anger and aggression via changes in hostile cognitions. This proof-of-concept study provides initial evidence that a brief, single-session intervention may be a promising approach for reducing hostility and its correlates.     

Effects of anger management and goal setting group interventions on state-trait anger and self-efficacy beliefs among high risk adolescents

In this study we evaluated the effects of two psychoeducational groups (anger management and goal setting) on state and trait anger, anger expression, and on self-efficacy beliefs of high risk adolescents enrolled in an alternative high school. Participants (n = 57) were pre- and post-tested using the State Trait Anger Expression Inventory (STAXI) with subscales for (a) state anger, (b) trait anger, and (c) anger expression, and on a measure of self-efficacy related to (a) anger management, (b) goal setting, and (c) group behavior and interpersonal communication. We hypothesized that each treatment would favorably impact the self-efficacy items related to it, that participants in both treatment groups would show gains in self-efficacy for general group behavior and communication skills, and that the anger management treatment would decrease state anger and anger expression. Results of a series of Repeated Measures ANOVAS revealed no group effects or group by time interaction effects. Analysis of Cohen's d effect sizes for the treatment groups in comparison with the control condition indicated only small treatment effects for the goal setting group on the STAXI, and small, negative treatment effects for the anger management group on the STAXI and on state anger. Thus, results failed to support the hypotheses with the current data set. Limitations of this study and implications for future research and group practice within schools are discussed. The authors thank Ellen Hawley McWhirter, Greg Sandstrom, and the administration, faculty, and students of the participating “alternative high school” for their help and support.     

Effects of anger management and goal setting group interventions on state-trait anger and self-efficacy beliefs among high risk adolescents

In this study we evaluated the effects of two psychoeducational groups (anger management and goal setting) on state and trait anger, anger expression, and on self-efficacy beliefs of high risk adolescents enrolled in an alternative high school. Participants (n = 57) were pre- and post-tested using the State Trait Anger Expression Inventory (STAXI) with subscales for (a) state anger, (b) trait anger, and (c) anger expression, and on a measure of self-efficacy related to (a) anger management, (b) goal setting, and (c) group behavior and interpersonal communication. We hypothesized that each treatment would favorably impact the self-efficacy items related to it, that participants in both treatment groups would show gains in self-efficacy for general group behavior and communication skills, and that the anger management treatment would decrease state anger and anger expression. Results of a series of Repeated Measures ANOVAS revealed no group effects or group by time interaction effects. Analysis of Cohen's d effect sizes for the treatment groups in comparison with the control condition indicated only small treatment effects for the goal setting group on the STAXI, and small, negative treatment effects for the anger management group on the STAXI and on state anger. Thus, results failed to support the hypotheses with the current data set. Limitations of this study and implications for future research and group practice within schools are discussed. The authors thank Ellen Hawley McWhirter, Greg Sandstrom, and the administration, faculty, and students of the participating “alternative high school” for their help and support.     

Lingering guilt and shame: Emotional burdens upon those who intended but failed to apologize

ABSTRACT

Prior research has shown that greater willingness to apologize for an offense is prompted by greater guilt but lesser shame. Yet little work examined whether apologies indeed resolve moral emotions. This study investigated how the absence of apology psychologically affects harm-doers when they recall a past offense. Undergraduates (N = 284) were randomly assigned to one of the four experimental conditions wherein they recalled a past incident in which they hurt, offended, angered, or had some other negative effect on another person. Harm-doers who intended but failed to apologize reported greater PFQ-2 state guilt and shame, compared to others who refused to apologize or whose apologies were rejected. However, similar results were not found for ESS state shame. Results suggest that failing to apologize may impede transgressors from relieving moral emotional burdens, but only for those who intended to apologize.     

The influence of public self-consciousness and anger on aggressive driving

This study examined how anger interacted with public self-consciousness to influence aggressive driving. It was hypothesized that when people were angry, more aggressive driving behavior would occur when public self-consciousness was low than when public self-consciousness was high. To test this hypothesis the participants were required to complete measures of driving anger and public self-consciousness. Then participants gave a retrospective self-report of aggressive driving behavior. Further, participants were required to keep a log in which they recorded aggressive driving behavior. The results supported the prediction. Public self-consciousness interacted with anger to influence aggression while driving.     

Improving metacognitive accuracy: How failing to retrieve practice items reduces overconfidence

People often exhibit inaccurate metacognitive monitoring. For example, overconfidence occurs when people judge that they will remember more information on a future test then they actually do. The present experiments examined whether a small number of retrieval practice opportunities would improve participants’ metacognitive accuracy by reducing overconfidence. Participants studied Lithuanian–English paired associates and predicted their performance on an upcoming memory test. Then they attempted to retrieve one or more practice items (or none in the control condition) and made a second prediction. Experiment 1 showed that failing to retrieve a single practice item lead to improved subsequent performance predictions – participants became less overconfident. Experiment 2 directly manipulated retrieval failure and showed that again failure to retrieve a single practice item significantly improved subsequent predictions, relative to when participants successfully retrieved the practice item. Finally, Experiment 3 showed that additional retrieval practice opportunities reduced overconfidence and improved prediction accuracy.     

When the happy victimizer says sorry: Children's understanding of apology and emotion

Previous research suggests that children gradually understand the mitigating effects of apology on damage to a transgressor's reputation. However, little is known about young children's insights into the central emotional implications of apology. In two studies, children ages 4–9 heard stories about moral transgressions in which the wrongdoers either did or did not apologize. In Study 1, children in the no‐apology condition showed the classic pattern of ‘happy victimizer’ attributions by expecting the wrongdoer to feel good about gains won via transgression. By contrast, in the apology condition, children attributed negative feelings to the transgressor and improved feelings to the victim. In Study 2, these effects were found even when the explicit emotion marker ‘sorry’ was removed from the apology exchange. Thus, young children understand some important emotional functions of apology.     

A Long Time Coming: Delays in Collective Apologies and Their Effects on Sincerity and Forgiveness

Political apologies by one group to another often occur a significant period of time after the original transgression. What effect does such a delay have on perceptions of sincerity and forgiveness? A delayed apology could reflect the offender group's reluctance to apologize, or, alternatively, it could represent time and consideration spent on developing an appropriate response. In the latter case, the delayed apology would represent a sincere acknowledgment of the harm done, whereas in the former case it would not. In two studies, we found that a verbal collective apology, when delayed, was perceived to be less sincere than when offered more immediately following a transgression, and this translated to less forgiveness. However, in Study 2, the negative effects of time delay on sincerity and forgiveness were mitigated or reversed when the apology was in the form of commemoration. The commemorative apology, in particular when delayed, gave rise to favorable attributions (including representativeness of apologizing group, commitment to remember, and giving voice to victims), which mediated the effects on sincerity. The results suggest that collective apologies that are offered with considerable delay appear less meaningful and less deserving of a forgiving response, unless the apologizing group is able to express consideration and thoughtfulness through the apology process.     

Better late than early: The influence of timing on apology effectiveness

Two studies examined whether the timing of an apology influences its effectiveness. We hypothesized that victims who received apologies later in a conflict would feel more satisfied with the resolution of the conflict, primarily because they would have more opportunity for self-expression and would feel better understood. Undergraduates provided retrospective interpersonal conflict narratives (Study 1) and responded to a hypothetical scenario (Study 2) in which they were wronged. The results showed that later apologies were more effective than earlier ones, and that this effect was mediated by feeling heard and understood. The ramifications for creating a “ripeness” or readiness for conflict resolution are discussed.     

状态自恋与攻击行为——知觉到的威胁、愤怒情绪和敌意归因偏差的多重中介作用

采用2(自恋故事vs.中性故事)×2(威胁情境vs.表扬情境)的被试间设计对162名大学生的状态自恋与攻击行为的关系及其机制进行考察。结果发现:(1)与中性故事组相比,自恋故事能够显著激活被试的状态自恋水平;(2)与表扬情境相比,威胁情境中自恋激活组个体的攻击意向显著高于中性故事组,说明状态自恋激活能够显著增加个体的攻击行为;(3)状态自恋通过知觉到的威胁、愤怒情绪和敌意归因偏差间接预测攻击行为;(4)从总体上来说,知觉到的威胁既可显著直接预测攻击行为,也可通过愤怒情绪间接预测攻击行为。对自恋激活组,状态自恋可以通过影响愤怒情绪和敌意归因偏差间接影响攻击行为;对中性控制组来说,这种关系则不存在。本研究结果证实,状态自恋的激活能够显著增加个体面对消极反馈时攻击行为产生的认知情绪机制。     

The Effects of Apology and Perspective Taking on Interpersonal Forgiveness: A Dissonance-Attribution Model of Interpersonal Forgiveness

Abstract

The author investigated (a) the effects of a victim's perspective taking and a transgressor's apology on interpersonal forgiveness and (b) forgiveness as a mode of dissonance reduction. Before the participants read a scenario describing a situation in which they imagined being mistreated by a classmate, the author randomly assigned them to 1 of 4 perspective-taking conditions: (a) recalling times when they had mistreated or hurt others (i.e., the recall-self-as-transgressor condition); (b) imagining how they would think, feel, and behave if they were the classmate (i.e., the imagine-self condition); (c) imagining how the classmate would think, feel, and behave (i.e., the imagine-other condition); or (d) imagining the situation from their own (i.e., the victim's/control) perspective. After reading the scenario, the participants read an apology from the classmate. The participants in the recall-self-as-transgressor condition were significantly more likely than those in the control condition to (a) make benevolent attributions, (b) experience benevolent emotional reactions, and (c) forgive the transgressor. The relationship between the perspective-taking manipulation and forgiveness was mediated by the benevolent attributions and positive emotional reactions experienced by the victims.     

Powerless people don't yell but tell: The effects of social power on direct and indirect expression of anger

Expressing anger can engender desired change, but it can also backfire. In the present research we examined how power shapes the expression of anger. In Study 1, we found that powerless individuals were less inclined to express their anger directly but more inclined to express it indirectly by sharing it with others. Powerless participants’ reluctance to express anger directly was mediated by negative social appraisals. In Study 2, we replicated the effect of power on direct anger expression in a situation in which participants had actual power (or not). Anger was evoked in the laboratory using an ecologically valid procedure, and participants were given an opportunity to express anger. Study 3 showed that powerless participants expected direct anger expression to arouse more anger than fear in the target, whereas the opposite was true for indirect anger expression. Powerful participants always expected to elicit more fear than anger in the target.     

The effects of apology and perspective taking on interpersonal forgiveness: a dissonance-attribution model of interpersonal forgiveness

The author investigated (a) the effects of a victim's perspective taking and a transgressor's apology on interpersonal forgiveness and (b) forgiveness as a mode of dissonance reduction. Before the participants read a scenario describing a situation in which they imagined being mistreated by a classmate, the author randomly assigned them to 1 of 4 perspective-taking conditions: (a) recalling times when they had mistreated or hurt others (i.e., the recall-self-as-transgressor condition); (b) imagining how they would think, feel, and behave if they were the classmate (i.e., the imagine-self condition); (c) imagining how the classmate would think, feel, and behave (i.e., the imagine-other condition); or (d) imagining the situation from their own (i.e., the victim's/control) perspective. After reading the scenario, the participants read an apology from the classmate. The participants in the recall-self-as-transgressor condition were significantly more likely than those in the control condition to (a) make benevolent attributions, (b) experience benevolent emotional reactions, and (c) forgive the transgressor. The relationship between the perspective-taking manipulation and forgiveness was mediated by the benevolent attributions and positive emotional reactions experienced by the victims.     

Seeking social connectedness: interdependent self-construal and impression formation using photographic cues of social connectedness

Impression formation research has traditionally focused on either the characteristics of the target or of the participant, failing to examine their interplay. In the present study, we explored the role of interdependent self-construal on ratings of others who are portrayed as alone or connected. We hypothesized that participants with an interdependent view of the self would prefer others who are portrayed as socially connected, while the opposite would be true for participants low on interdependence. Results showed that college students high on interdependence rated a university professor photographed with another person relatively more positively than a professor photographed alone. This pattern was reversed for participants low on interdependence.     

Seeking Social Connectedness: Interdependent Self-Construal and Impression Formation Using Photographic Cues of Social Connectedness

ABSTRACT

Impression formation research has traditionally focused on either the characteristics of the target or of the participant, failing to examine their interplay. In the present study, we explored the role of interdependent self-construal on ratings of others who are portrayed as alone or connected. We hypothesized that participants with an interdependent view of the self would prefer others who are portrayed as socially connected, while the opposite would be true for participants low on interdependence. Results showed that college students high on interdependence rated a university professor photographed with another person relatively more positively than a professor photographed alone. This pattern was reversed for participants low on interdependence.