Subtle Bias Against Muslim Job Applicants in Personnel Decisions1

Contemporary theories of prejudice suggest that racism still exists in society, but is expressed in subtle and justifiable manners. Employing such theoretical frameworks, the present study examined subtle ways in which social category information is used differentially in personnel decisions. Participants (managers or undergraduates) were presented with background information and a résumé (with a typical Muslim or European American name) for a hypothetical job applicant. After reviewing the résumés, participants judged the applicant on hirability, salary assignment, and other job‐related characteristics. Results showed that the Muslim applicant, relative to the American, was unfavorably judged in salary assignment and job‐related characteristics in the presence of negative information. Both managers and undergraduates exhibited the same bias. Implications of the findings are discussed.     

Analyzing Judgments of Ethnically Diverse Applicants During Personnel Selection: A study at the Dutch police

A judgment‐analysis study was used to investigate assessors' judgment processes, evaluating ethnic minority vs ethnic majority applicants. Sixteen ethnic majority assessors judged 5089 applicants during the Dutch police officer selection procedure, with each assessor judging 30 ethnic minority applicants minimally. Information from an employment interview, an assessment center, and a Big Five personality test were combined into a final selection advice. Results showed that as much as or more information sources were used to judge ethnic minority than ethnic majority applicants. Furthermore, a larger number of irrelevant cues were used for the judgment of ethnic minority applicants. Finally, when judging ethnic minority applicants, assessors based their decision to a lesser extent on their own ratings than on ratings of others.     

Selectors' Decision Strategies when Assessing Immigrant Job Applicants

Immigrant job applicants are often not fluent in the majority language. This raises the question whether selectors adjust their decision strategy when selecting immigrants. In two field studies (N = 1,949 and N = 156), we examined the decision strategies of professional selectors. Selectors used differential strategies, giving less weight to the test scores and impression scores of immigrants. Dutch language proficiency served as a moderator variable; test scores were considered less important in the employment recommendation especially for immigrants with low language skills. Yet professional selectors also used similar strategies for different groups; the same test scores led to the same recommendations, regardless of ethnicity. In sum, personnel selectors adjusted their decision strategy for immigrants, but this did not lead to immigrants receiving higher recommendations than majority applicants with similar test scores.     

Age Discrimination in the Evaluation of Job Applicants

This study investigated the nature of age discrimination against older job applicants. One hundred fifty‐six participants (102 students; 54 organization based) evaluated a hypothetical job applicant's (aged 33–66 years) work‐related competences and likelihood of being hired. Applicant age affected hiring decisions for both samples where there was a preference for hiring applicants aged 42–48 years. Applicants at both the older and younger ends of the continuum were less likely to be hired, with the oldest applicants (over 54 years) being the least likely to be hired. Although the applicants' age negatively affected evaluations of their trainability and sociability, the effect of applicant age on hiring evaluations was not mediated by these work‐related competencies, suggesting that age discrimination occurs via direct bias against older workers.     

How Interviewers Judge Job Applicants: A Qualitative Study

The aim of a job interview is to allow an interviewer to judge whether an applicant will fit into the job at stake. This study investigated how various constructs (for instance, preinterview impressions, professional competencies, and attraction to applicants) influence interviewers’ judgment of applicants. The data were obtained from 49 qualitative interviews with job interviewers about their judgment of applicants. Attraction to the applicant was considered the most important construct in interviewers’ judgment processes, despite the fact that this has little to do with an applicant's job performance. The study argues that interviewers’ judgment processes are problematic, and that this is not due to poor interviewers. Instead, the very concept of the job interview leads to interviewers’ use of problematic constructs. The qualitative approach in the study provides insight into the way in which specific job interviewers judge applicants. Such insight cannot be gained from a quantitative approach, which has traditionally been used in job interview research. Finally, the study will provide a critical discussion of the psychological reasons for job interviewers’ use of problematic constructs in their decision making process.     

人事筛选和挑选决策策略的比较

本研究采用了多特征决策研究中的过程追踪技术,对人事筛选和挑选决策的策略进行了单步跳转和多步跳转分析与比较。结果发现,在人事挑选时,被试更多采用基于方案的补偿性策略,并以有关合适人选的心理映像为标准做出决策;而筛选时更多采用基于特征的非补偿策略以减少认知负荷,同时,以方案间比较为目的的补偿性策略也更多使用。这些策略变化体现了决策者的认知适应性。     

Comparison of the MMPI and MMPI-2 Among Job Applicants

The primary objective was to compare the MMPI-2 profiles for professional job applicants with corresponding profiles on the original MMPI. Male and female MMPI-2 profiles were also compared, and correlational and factor analyses were used to examine: A) Interscale correlations vis-à-vis item overlap, and B) The impact of K-corrections. The subjects were 82 auditor applicants, plus 212 sales and management applicants from an earlier study. The original MMPI was found to overpathologize applicant profiles. Male and female MMPI-2 profiles differed only on Mf. Scales L, K, and Hy formed a favorable cluster for job applicants, while F, Hs, Pt, Sc formed one unfavorable cluster—and D, Si a second. K-corrections consistently moved clinical scales in the direction of the favorable cluster.     

Effects of Eye Contact on the Evaluation of Job Applicants

This experiment attempted to determine if eye contact affects job interviewers' evaluations of applicants. Photographs were taken of a male and a female in two eye positions: looking straight into the camera and looking downward. Forty-four job interviewers in an employment agency were randomly assigned to one of the four photographs. Each subject was told to assume that he or she was interviewing the stimulus person for a job as a management trainee and was instructed to rate the stimulus person on a series of scales. The findings supported the hypothesis that eye contact is a determinant of the decision to hire. The findings also suggested that the effects of eye contact are mediated by the perceived attributes of applicants; that is, eye contact affected the interviewers' evaluations of the applicants, and those evaluations were related to the decision to hire.     

Evil Thoughts But Angelic Actions: Responses to Overweight Job Applicants

Quantitative and content analyses were performed to test the hypothesis that the lack-of-fit model (Heilman, 1983) could provide the needed theoretical framework for organizational obesity discrimination. A computer morphing program allowed for the same stimulus applicant to be used in both the average-weight and the overweight conditions. Results of the quantitative analysis show that undergraduate participants perceived overweight (vs. average-weight) applicants as having more negative work-related attributes, but did not discriminate against them in the hiring process. A content analysis provided some evidence for the lack-of-fit model (Heilman, 1983) as an explanatory model for obesity discrimination.     

Effect of a Referent's Status on the Evaluation of Job Applicants

In this study, the authors found that the status of employment referents might affect the employers's evaluations of job applicants.     

Personality-Based Job Analysis and The Self-Serving Bias

This study tested the hypothesis that personality-based job analysis (PBJA) ratings are correlated with subject matter expert (SME) personality scale scores (through a self-serving bias). Some support was found for the hypothesis. However, PBJA ratings were somewhat predictive of the criterion-related validity of scale scores for the big five personality dimensions.     

A Mediated Moderation Model of Recruiting Socially and Environmentally Responsible Job Applicants

Socially and environmentally responsible organizations must attend to the fit of employees with the values of the organization. Recruiting practices are a key tool for ensuring fit with an organization's culture and values. We develop and test a model of the process through which recruitment information about an organization's social and environmental responsibility values differentially affect job seeker perceived fit, attraction, and job pursuit intentions depending on job seekers’ desire to have a significant impact through work. Our model of mediated moderation is tested with a sample of 339 actual job seekers using conditional process modeling and nonlinear bootstrapping techniques. Results support expectations that advertisement messages about an organization's social and environmental responsibility values interact with applicants’ desire to have a significant impact through work to influence job pursuit intentions through the hypothesized mediational process. Implications of the model for research on recruitment and organizational social and environmental responsibility are discussed.     

Screening Job Applicants: The Impact of Physical Attractiveness and Application Quality

The present study investigated the impact of physical attractiveness and résuméquality on the evaluation of job applicants in the screening phase of the selection process. One hundred and eighty participants were asked to imagine they were a recruiting officer and to screen an application for the position of graduate trainee manager. Participants read a job advertisement and one of two versions of a curriculum vitae, which differed in quality. Attached to the front page of each curriculum vitae was a passport-sized head-and-shoulders photograph of either an average or an attractive female. A control condition with no attached photograph was also included. Participants judged the likelihood with which they would offer an interview to the applicant, the quality of the application, and the likely starting salary they would offer the applicant. Results indicated that attractiveness had no impact when the quality of the application was high but that attractiveness was an advantage when the application was mediocre. When the résumé quality was average the attractive applicant was evaluated more positively than the control, no photograph, applicant; an attractive photograph boosted the evaluation of a mediocre application. Results are discussed in terms of discrimination and implications for the field of human resource management.     

The Impact of Organizational Culture on Attraction and Recruitment of Job Applicants

Purpose  

This research examined how job pursuit and application decisions of male and female job applicants are impacted by beliefs about the organization’s culture.     

The Effect of Job Level and Amount of Information on the Evaluation of Male and Female Job Applicants

The addition of job-related information regarding an applicant's leadership ability reduced bias against female applicants applying for a managerial position.     

Hope in Personnel Selection

This study examined the potential role of hope as a personality trait in performance in personnel selection batteries. We hypothesized that hope would be associated with overall success in the selection process, mediated by coping. One hundred twenty job applicants who went through a full day of individual psychological assessment also filled out measures of hope and coping style. Structural equation modeling analysis provided support for a partial mediation model, with problem‐solving‐oriented coping mediating the association between hope and the psychologists’ general recommendation based on various psychological measures (though hope and coping were not included in the psychologists’ considerations). The model remained significant after controlling for general mental ability, personality, interview, and group simulation measures used in the assessment. The potential implications and limitations of the study are discussed in light of existing research on hope and performance.     

医务人员工作满意度调查研究

通过对医务人员工作满意度进行调查,结果显示医务人员总体工作满意度不高,其中后勤、行政管理人员相对高于医生、护士和医技人员;领导与管理、工作本身、报酬与福利、人际关系、工作条件是医务人员工作满意度的主要影响因素.提高工作满意度应考虑这些因素和注意不同群体的差异.     

The Use of Safety Suitability Tests for The Assessment of Immigrant and Majority Group Job Applicants

Safety jobs, meaning jobs where employees are responsible for the safety of customers, other employees and/or public in general are of special importance for our present society and deserve continued attention from I/O psychologists. The central question addressed in this study is whether the scores on safety suitability tests are comparable for immigrants and majority group members. Use was made of test data on first‐generation immigrants (N=786) and majority group members (N=584) who applied for blue collar jobs at the Dutch Railways and at regional bus companies. The tests used measured selective attention, attentional speed, continuous attention, perceptual‐motor ability and general mental ability. Immigrants' mean scores are systematically below the level of the mean scores of the majority group. The tests appear to have a strong dimensional comparability between the different groups. There is very little indication of test bias. The increasing number of immigrants and the increase of safety jobs pose challenges for selection psychologists. It is suggested that continued use of safety suitability tests is needed to keep the number of safety accidents at a minimum.