On the Outcomes of Intergroup Apologies: A Review

Governments and political groups around the world are increasingly offering apologies to atone for past injustices. In recent years social psychologists have begun to empirically explore whether these apologies improve intergroup relations. We organize this literature into a framework outlining potential outcomes of intergroup apologies, mediators of those outcomes, and circumstances that allow those outcomes to be realized. Psychologists have focused most of their efforts around the questions of whether and when intergroup apologies elicit forgiveness and foster positive intergroup attitudes. Thus, in addition to outlining the present state of knowledge on intergroup apologies, this framework highlights areas that require further research; most notably, the model makes evident that we know little about what psychological states mediate intergroup apology effects.     

When apologies work: How matching apology components to victims’ self-construals facilitates forgiveness

Apologies are useful social tools that can act as catalysts in the resolution of conflict and inspire forgiveness. Yet as numerous real-world blunders attest, apologies are not always effective. Whereas many lead to forgiveness and reconciliation, others simply fall on deaf ears. Despite the fact that apologies differ in their effectiveness, most research has focused on apologies as dichotomous phenomena wherein a victim either (a) receives an apology or (b) does not. Psychological research has yet to elucidate which components of apologies are most effective, and for whom. The present research begins to address this gap by testing the theory that perpetrators’ apologies are most likely to inspire victim forgiveness when their components align with victims’ self-construals. Regression and hierarchical linear modeling analyses from two studies support the primary hypotheses. As predicted, victims reacted most positively to apologies that were congruent with their self-construals.     

When Social Situations Take a Turn for the Worse: Situational and Interpersonal Risk Factors for Sexual Aggression

This study conducted an up-to-date assessment of situational and interpersonal risk factors for sexual aggression. Two hundred undergraduate women from a medium sized college on the US west coast completed the Sexual Experiences Survey (SES) and a questionnaire developed by the authors. Participants who reported sexual victimization on the SES answered a series of questions about their most severe experience, as well as a representative, nonaggressive date. Participants who reported no sexual victimization answered questions only about a representative date. Risk factors were identified by comparing victimized participants’ sexually aggressive dates to nonvictimized participants’ dates, and victimized participants’ non-sexually aggressive dates to nonvictimized participants’ dates. Results revealed distinct situational and interpersonal differences between sexually aggressive and nonaggressive social interactions.     

Lingering guilt and shame: Emotional burdens upon those who intended but failed to apologize

ABSTRACT

Prior research has shown that greater willingness to apologize for an offense is prompted by greater guilt but lesser shame. Yet little work examined whether apologies indeed resolve moral emotions. This study investigated how the absence of apology psychologically affects harm-doers when they recall a past offense. Undergraduates (N = 284) were randomly assigned to one of the four experimental conditions wherein they recalled a past incident in which they hurt, offended, angered, or had some other negative effect on another person. Harm-doers who intended but failed to apologize reported greater PFQ-2 state guilt and shame, compared to others who refused to apologize or whose apologies were rejected. However, similar results were not found for ESS state shame. Results suggest that failing to apologize may impede transgressors from relieving moral emotional burdens, but only for those who intended to apologize.     

Coping Strategies as Predictors of Distress in Survivors of Single and Multiple Sexual Victimization and Nonvictimized Controls

This study investigated the relationship between coping strategies and distress symptomatology in survivors of sexual revictimization. Coping strategies were assessed with the revised Ways of Coping Scale (Aldwin & Revenson, 1987). Distress symptoms included global distress, depression, anxiety, and somatization. Subjects were 44 survivors of sexual victimization in both childhood and adulthood; 54 survivors of a single incident of sexual victimization in childhood; and 256 nonvictimized individuals. All were drawn from a subject pool of female undergraduate students. Multivariate analysis of variance revealed significant differences between groups on reported symptomatology and coping strategies. Victimized groups reported more distress than did the nonvictimized group. The multiple victimization group indicated greater use of coping strategies than did the nonvictimized group, and both victimized groups reported greater use of the escapism strategy than did the nonvictimized group. Multiple backward regression analysis found that coping strategies were predictive of distress symptomatology in all three groups, with escapism as the most potent predictor of distress for each group. Coping strategies were the most powerful predictors of distress in the multiply victimized group. The results of this study provide strong support for the importance of addressing coping strategies in clinical intervention of distress, particularly with survivors of multiple sexual victimization.     

Responding to historical injustices: Does group membership trump liberal‐conservative ideology?

In the legal literature, “privity” refers to the link between a minority's current social, psychological, and economic problems and its previous mistreatment by the government. Scholars speculate that judgments of privity underlie support for redress for historical injustices. There is no gold standard for evaluating privity, however, and its assessment is susceptible to personal and situational influences. We conducted three studies to examine how liberal‐conservative ideology interacts with group membership to predict judgments of privity and support for redress. This research is the first to examine the combined effects of liberal‐conservative ideology and group membership among respondents who belong to previously victimized minorities. Across both actual and hypothetical injustices, increasing conservatism was inversely related to judgments of privity, except when respondents were members of the victimized group. Victimized group members claimed privity regardless of ideology. The effects on support for reparations paralleled those for privity with one exception involving African Americans (Study 2). We discuss the implications of the findings for understanding the nature of liberalism‐conservatism. Copyright © 2013 John Wiley & Sons, Ltd.     

Sorry seems to be the hardest word: Cultural differences in apologizing effectively

Apologies can have desirable effects on the reduction of anger and may foster forgiveness. Yet, we know little about the effectiveness of apologies across different cultures. In this research, we distinguished two important components of apologies: admission of blame by the self and the expression of remorse for the plight of the other. We investigated how these two components resonate with cultural values associated with dignity and honor. Results revealed that although an apology increased forgiveness in both cultures, honor‐culture members tended to forgive less and retaliate more than dignity‐culture members, after an apology. This cultural difference was mediated by the extent to which honor‐culture (vs. dignity‐culture) members perceived the apology to express (less) remorse and thus be (less) sincere.     

Children's coping strategies: moderators of the effects of peer victimization?

Coping strategies were examined as potential moderators of the effects of peer victimization on children's adjustment. Self-report data on victimization experiences, coping strategies, and loneliness were collected on ethnically diverse 9-10-year-old children (177 girls, 179 boys). Teacher ratings of children's anxious-depressed and social problems and peer nominations of social preference were also obtained. Findings revealed that strategies such as problem solving that were beneficial for nonvictimized children exacerbated difficulties for victimized children. The effects of specific forms of coping were dependent on gender: social support seeking buffered victimized girls from social problems but was associated with lower peer preference for victimized boys. Data also revealed the need to examine the effects of coping on multiple adjustment outcomes.     

Apology mismatch: An experimental approach to Japan's apologies to Korea

Since 1965, Japan has issued numerous apologies to Korea, which however failed to resonate with the Korean public. To investigate this puzzle, this paper analyses the structure of these apologies and empirically examines their reception in Korea. Blatz et al.'s (Political Psychology, 2009, 30, 219) classification of components of political apologies was applied to conduct a qualitative analysis of 63 official apology statements by Japan to Korea and identify the most frequently used components (Study 1). Korean participants (N = 210) were randomly presented with an experimental vignette consisting of a major apology component to examine their psychological responses, and they also ranked the importance of each major apology component (Study 2). Results showed that while Koreans viewed admission of wrongdoing as an essential and the most demanded component of apology, it was paradoxically the least frequent component offered by Japan in reality.     

THROUGH HER EYES:

A major component of a woman's ability to resist assaults by strangers versus acquaintances lies in the social and cognitive context in which she is engaged with the perpetrator and within which she must recognize potential threat before engaging in a behavioral response. This paper presents questionnaire and focus group findings of heterosexual college sorority women's social contexts, perceived risks, responses, and psychological barriers to protecting themselves from sexual aggression threat by fraternity acquaintances. Several social and cognitive factors, including alcohol consumption and psychological barriers, were related to projected responses to sexual aggression. Participants in general held a high sense of invulnerability to victimization and an optimistic belief in their ability to resist sexual aggression. Several differences between previously victimized and nonvictimized women also emerged.     

Evaluating Political Acculturation Strategies: The Perspective of the Majority and Other Minority Groups

Applying the acculturation framework to the political domain, this research examines how Dutch majority members and members of different minority groups evaluate the political acculturation strategies of an immigrant‐origin group. Using an experimental vignette design (N = 664), the results show that the strategy of political assimilation (only advance the interests of society) was evaluated most positively, followed by integration (advance the interest of society and of the minority group), and then separation (only advance the interest of the minority group). This was found for the native Dutch as well as the immigrant‐origin groups. This suggest that minority members do not view minority outgroups as potential allies to counter the dominance of the majority group, but rather as competitors for political influence. Furthermore, the role of dual identification for the evaluation of ingroup political acculturation depended on the type of political acculturation strategy.     

From Theorizing Radicalization to Surveillance Practices: Muslims in the Cross Hairs of Scrutiny

There are several psychological analyses of the processes of radicalization resulting in terrorism. However, we know little about how those in authority (e.g., the police) conceptualize the psychological dynamics to radicalization. Accordingly, we present a detailed account of an official U.K. counterterrorism intervention, the Workshop to Raise Awareness of Prevent, designed to enlist frontline professionals in identifying and referring those at risk of radicalization. Specifically, we report data gathered during an observation of this intervention delivered by the police in Scotland. This provides insight into the psychological model of radicalization being disseminated in the United Kingdom, and we evaluate the merits of this model in the light of current psychological theory. First, we consider how this model may overlook certain social dynamics relevant to understanding radicalization. Second, we discuss how this neglect limits consideration of how the surveillance warranted by the official model may lead Muslims to disengage from majority group members. Our analysis points to how political psychology's analysis of social identities and citizenship can inform public policy and practice.     

Re‐Member MOVE: The Anatomy of a Reconciliation

On May 13, 1985, Philadelphia city officials authorized the dropping of a bomb on a house in a residential neighborhood, killing 11 people of the MOVE organization—including five children—destroying 61 homes and rendering nearly 250 residents homeless. The years leading up to this tragedy involved multiple instances of police brutality, one of which resulted in the more than 40‐year incarceration of nine MOVE members (commonly known as the MOVE 9). In this first‐person account, we review literature on reconciliation and apologies, explore the value of reconciliation in community psychology, and reflect on our involvement as a reconciliation strategist and a community psychologist in initiating, developing and facilitating a reconciliation process. A model of iterative reconciliation as a creative multilevel and multipurpose tool relevant for community psychology is proposed. The reconciliation process began in September 2018 between key players involved with the MOVE organization and Philadelphia officials and community members and family and involved multiple community gatherings and conversations with many stakeholders. Ultimately, through the extensive reconciliation process, the authors facilitated the issuing of an apology on May 13, 2020 by the Council of the City of Philadelphia.     

The Politics of Apology and Forgiveness

The politics of apologies and forgiveness is present in individual pastoral care and psychotherapy as well as in the broader context of the world in which we live. Forgiveness is a process that names harm and injustices while also offering possibilities for change, ultimately providing individuals, families, and communities with deeper and more profound ways of imagining relational justice. Such a perspective illuminates the ways in which harm and damage can be individual and systemic in nature, as well as how struggles over meaningful forgiveness are part of larger political realities. As one part of this process, apologies that account for the multiple ways power functions can assist individuals and communities in creating more justice-oriented forgiveness processes. Pastoral care specialists are wise to recognize that apologies and forgiveness always engage social, relational, political, and theological realities.     

Shame expressions reduce the recipient’s insult from outgroup reparations

Despite a growing literature on the consequences of group-based guilt and shame, little work has examined how expressions of self-conscious emotions are received by targets of collective wrongdoing. Two experiments tested the hypothesis that when an outgroup member offers apologies accompanied by reparations, the recipients are likely to take insult unless the outgroup member expresses the self-abasing emotion of shame rather than guilt. Experiment 1 showed that when reparations were offered, participants were less insulted by shame than guilt expressed by an outgroup member, rather than an ingroup member. Experiment 2 improved Experiment 1 by manipulating the culprit’s action (reparation vs. withdrawal), and this experiment replicated Experiment 1’s interaction on a measure of insult, but only when reparations were offered. These interactions on insult were not explained by the emotion’s perceived intensity or surprisingness. Our results indicate a possible functional aspect of expressions of shame in an intergroup context. Self-abasement, as opposed to a mere admission of culpability and regret, can reduce the insult taken from an outgroup’s reparations.     

Adolescent victimization and associated suicidal and violent behaviors

This study examined the relationship between victimization and both suicidal and violent behaviors among 1,569 public high school students in New York State (excluding New York City). They had participated in the 1997 Youth Risk Behavior Survey and, based on their responses, were divided into four groups: no suicidal or violent behavior, suicidal behavior only, violent behavior only, and both suicidal and violent behaviors. Males reported significantly more victimization, less suicidal behavior, and more violent behavior compared with females. Logistic regression analyses indicated that all categories of suicidal/violent behaviors were more frequent among those who had been victimized compared with the nonvictimized, for both males and females. In addition, victimized males were over two times more likely than victimized females to report violent behavior only. Gender differences were not significant for victimized students in two groups, suicidal behavior only and both suicidal and violent behaviors, although the results were in the hypothesized direction for suicidal behavior (e.g., females were more prone to suicidal behavior only). It was concluded that identifying and treating the victims of violence should be an integral component of suicide prevention programs and interventions aimed at reducing interpersonal violence in schools.     

AUTOMATIC RELATIONSHIP–HARM ASSOCIATIONS AND INTERPERSONAL TRAUMA INVOLVING CLOSE OTHERS

Women exposed to violence early in life are at risk of revictimization. The interpersonal schema hypothesis of revictimization proposes that revictimized women will be more likely to hold negative expectations about intimate relationships, including expectations that relationships involve harm, relative to singly or nonvictimized women. To test the interpersonal schema hypothesis, we used the implicit lexical decision task to examine automatic associations between relationship and harm concepts among college women who reported histories of no, single, or multiple types of interpersonal trauma involving close others (e.g., family member, partner). Women exposed to multiple types of interpersonal trauma involving close others showed stronger relationship–harm associations than singly or nonexposed women. Relationship–harm associations predicted the number of interpersonal trauma types (e.g., sexual, physical trauma) involving close others reported by participants, but were unrelated to posttraumatic stress disorder (PTSD) symptoms. Findings suggest that relational schemata held by women exposed to multiple types of interpersonal trauma involving close others include concepts of harm, which may have implications for how multiply victimized women behave in and think about intimate relationships.     

A Taste for Justice: Unpacking Identity Politics in a Nascent Democracy

This article examines attention to justice cues in the novel context of the nascent democracy of Tanzania. Using secondary national survey data, we illustrate Tanzanian citizens' attention to justice cues. We then test two competing hypotheses about the impact of religious identity on attention to justice cues. The first hypothesized model, based on System Justification Theory, predicts that subordinate group members (Muslims) will stay more loyal than dominant group members (Christians) to their government due to a decreased attention to justice cues. The second hypothesized model, based on the relational model of procedural justice, predicts that subordinate group members (Muslims) will dissent more than dominant group members (Christians) from their government due to an increased attention to justice cues. Multiple regression and mediational analyses indicate support for the procedural justice framework, with trust in the dominant political party mediating the relationship between process satisfaction and party identification. Implications for political and psychological theorizing about democratic processes will be discussed.     

Remembering as Necessary for Forgiving

As Japan marks the 75th anniversary of World War II in 2020, Prime Minister Shinzo Abe did not offer a fresh apology and maintained that future generations should not have to keep apologizing for past mistakes. This paper uses the unresolved war issue of the military comfort women system as a context to discuss what it means for political apologies to be more than mere political gestures founded on political interests and discusses what it takes to facilitate forgiveness. It will examine the features of a repentant wrongdoer who deserves forgiveness based on how one relates to one’s past wrongdoing in order to distinguish political apologies that are genuine from those that are mere gestures aimed at hasty reconciliation. This will be discussed through the works of Jacques Derrida and Vladimir Jankélévitch. Next, through Jankélévitch’s and Paul Ricoeur’s ideas of forgiveness, it will be discussed how matters of justice and forgiveness should be understood as well as how the history of past wrongs and injustice is necessary for a genuine apology and makes forgiveness possible. It is also a moral responsibility for both perpetrators and victims to remember history in order to achieve personal forgiveness as well as begin social and political reconciliation.

     

Influence of Peers’ Types of Trust on Trust Repair: The Role of Apologies

This study aims to answer the question how previous trust experiences contextualize trust repair efforts. The concepts of calculus-based and relational trust are utilized to show the influence of the kind of trust on trust repair tactics, specifically apologies. We focus on a neglected referent of trust, that is trust between peers, and elucidate apology and its complements that might be effective between peers. We propose that the effectiveness of apologies and its specific complements depend not only on trust breach but also on the type of trust prior to a breach. Specifically, we claim that when apology is complemented with compensation or external attributions, these tactics repair trust more effectively in calculus-based trust. But, when apology is complemented with empathy, acknowledgment of violated norms, and extensive involvement, these tactics can effectively repair trust in relational trust. The paper aims to contribute to our understanding of apologies and the effectiveness of it under different conditions.