引入中立方参照：对禀赋效应的再探讨

在以往禀赋效应研究的基础上, 本研究引入中立方估价值作为参照, 在时间维度上探讨了禀赋效应的变化趋势, 并尝试延伸禀赋效应的定义。研究发现, 随着卖方拥有物品的时间延长, 买卖双方的估价呈下降趋势, 卖方的估价总是显著高于买方, 但买卖双方的估价之差不随卖方拥有物品的时间延长发生变化; 以中立方的估价为参照, 在较短的时间内卖方的估价倾向于理性, 在较长的时间内买方的估价倾向于理性; 卖方的估价在时间水平上相对于中立价格呈递增性, 而买方的估价相对于中立价格呈递减性。引入中立方再探讨禀赋效应并没有否定它的存在, 而且能够更好地解释生活中的非理性行为。     

质量还是价格?折衷产品缺货情境下的消费者选择

基于情境效应和决策冲突理论, 通过三个实验探讨折衷产品选项的不可得如何影响消费者对余下可得产品的偏好。研究结果表明, 折衷商品不可得对余下商品的吸引力呈现非对称性的影响。以质量和价格产品属性的购买情境为例, 中等价格中等质量商品的不可得将显著提升低价格商品的吸引力(实验1), 其原因在于折衷方案不可得显著提高了消费者的决策冲突, 高水平的决策冲突导致决策者偏好具有确定性优势的选项, 规避优势存在模糊性的选项。随着质量属性模糊性的降低(提供专家评价, 实验2; 消费者专业知识较强, 实验3)或提高(质量存在波动范围, 实验2), 折衷商品不可得效应相应减弱或加强。     

产品绿色属性信息对消费者决策的双刃剑效应：形成机理与边界机制

在消费者行为学领域,以往有关绿色消费的研究多聚焦于促进和阻碍消费决策的客观因素和社会心理因素,并分析绿色营销策略在消费者心理或行为层面的积极效应,却很少对产品绿色属性信息的负面结果效应进行探讨。本研究以企业绿色产品策略为研究切入点,在划分绿色属性信息内容维度的基础上,探讨产品绿色属性信息对消费者决策行为的双刃剑效应。首先,基于风险-收益、认知平衡和积极情感多个研究视角,构建起产品绿色属性信息影响消费者行为决策的多层次整合模型;其次,从个体心理表征因素和外部情境因素出发探讨减弱负面效应的边界机制。     

时间感知差异对跨期选择倾向的影响作用

本研究从人格特质差异角度出发, 采用简单跨期选择任务考察了由时距复制任务筛选的两类时距估计倾向不同的群体(时间高估者和时间低估者)在跨期选择中行为倾向的差异, 旨在探讨时间感知在跨期决策中的影响作用。结果发现：(1)无论任务难易, 与时间低估者相比, 时间高估者在跨期选择时更倾向于选择即时兑现的较小奖赏。(2)时间高估者和低估者的跨期选择反应时没有明显的差异, 但二者的反应时受任务难度的影响程度明显不同, 时间高估者的跨期选择反应时不受任务难度的影响, 而时间低估者在任务困难时的反应时比任务容易时明显增长。这些结果表明, 在跨期选择过程中, 时间感知倾向差异明显地影响了个体的选择倾向。时间高估倾向个体对时距的高估可能会导致其在跨期选择权衡中对收益成本的高估, 进而做出冲动的选择行为。     

避之不及还是欣然接受？——规避群体环保消费模仿所带来的积极效应

研究从积极视角出发,通过两项实验,探索了规避群体模仿行为和产品环保性质对消费者产品抛弃倾向的交互效应及其影响机制。研究结果显示,规避群体对非环保产品的模仿提升了消费者对被模仿产品的抛弃倾向;而对于环保产品而言,规避群体的模仿则降低了消费者对被模仿产品的抛弃倾向。此外,存在意义感中介了这一交互效应。上述发现延伸了模仿行为及环保消费等相关理论研究,对企业的营销策略也提供了一定的实践启示。     

谈判双方利益分布的一种逻辑类型

在改革开放的今天,谈判确实是人与人之间交流信息、调整利益的重要工具之一。在此,我们想通过对一实例的分析来说明谈判双方利益分布的一种逻辑类型。一顾客到某个体商店买一件连衣裙。卖方要价48元。买方说“太贵了!”转身欲走。卖方连忙说:“你不如穿上试一试,如果合适的话,我可以考虑便宜一些。”买方试完衣服后,卖方又说:“这衣服你穿上太合适了,你说个价吧!”买方思索了半天说:“45元。”卖方爽快地说:“45元,我卖定了!”于是双方以45元达成协议,彼此都很满意。从这个例子中可以看出,买卖双方就价格问题,有各自的立场,买方希望价格越低越好,卖方则相反。在交易中,     

禀赋效应的研究现状与展望

禀赋效应是指一旦某物品成为自己拥有的一部分,人们倾向给予它更高的价值评价。对于禀赋效应的解释主要是损失规避理论和自尊理论。影响禀赋效应产生的因素主要有物品价格的不确定性、好奇心效应、交易需求效应等。神经机制研究表明,内侧前额叶(MPFC)、伏隔核(NAcc)、岛叶(insula)等脑区与禀赋效应密切相关,神经机制研究为全面理解禀赋效应提供了新的途径。     

消费决策中的零：零价格效应和零比较效应

数字“0”由于自身所具有的特性(最小的自然数和不可作为被除数),当其与商品的价格维度和属性维度相结合时会对消费者的决策产生影响。已有研究表明商品的零价格和零属性会对消费决策产生影响,即零价格效应和零比较效应。情绪和社会规范是零价格效应产生的心理机制,参照依赖则是零比较效应产生的心理机制。商品价格、商品类型和消费者的心理因素是零价格效应的边界条件;而选项的数量是零比较效应的边界条件。未来的研究可以从不同商品类型、不同社会规范、“价格-损失”与“价格-质量”、注意等角度对零价格效应进行深入研究;也可以从结构匹配模型和齐当别模型的角度进一步探索零比较效应的“比较”机制;可以探讨价格是否能被视为商品的“坏属性”,进而讨论零价格效应和零比较效应二者之间的关系。     

不同促销方式对产品购买决策的影响—— 基于解释水平理论视角的研究

赠品促销与价格促销对消费者购买决策的影响研究结果尚存在分歧。根据解释水平理论, 通过三个实验探究了赠品促销产品组合与价格促销产品组合在不同任务类型、不同时间距离条件下的促销效果差异。结果表明：(1)不同时间距离下, 消费者对促销产品决策存在差异。赠品促销方式在近期将来购物场景下的促销效果比在远期将来购物场景下的促销效果更好; 价格促销方式在远期将来购物场景下的促销效果比在近期将来购物场景下的促销效果更好。价格支付意愿任务下, 消费者对远期将来场景下促销产品的感知价值比近期将来购物场景下促销产品的感知价值高; 购买可行性任务下, 消费者对近期将来购物场景下促销产品的感知价值比远期将来购物场景下促销产品的感知价值高。(2)时间距离对促销方式与任务类型的表征水平匹配关系有增强、扩大作用。购买可行性任务下, 与远期将来时间相比, 消费者更倾向于在近期将来时间条件下选择赠品促销产品组合。价格支付意愿任务下, 与近期将来时间相比, 消费者更倾向于在远期将来时间条件下选择价格促销产品组合。     

“美男诱惑”真的奏效吗：男性代言女性产品对女性消费者产品评价的影响

男性代言女性产品的广告策略真的奏效吗?本文旨在探讨女性产品代言人性别与女性消费者对该产品评价之间的关系。4个实验的结果显示, 与女性代言女性产品相比, 男性代言时女性消费者对该产品的评价会显著降低。该影响是通过身份威胁感的中介实现的。此外, 身份肯定对该效应存在调节作用。具体来讲, 当被试受到女性身份肯定操控时, 主效应会加强。本文实证研究了男性代言女性产品可能带来的负面效应, 基于性别认同一致性理论拓展了产品性别属性的下游结果。     

The Seller's Sense: Buying–Selling Perspective Affects the Sensitivity to Expected Value Differences

Previous work comparing pricing decisions by buyers and sellers has primarily focused on the endowment effect, the phenomenon that selling prices exceed buying prices. Here, we examine whether pricing decisions by buyers and sellers also vary in sensitivity to differences between objects' expected values (EVs). Both a loss‐aversion account (which posits that losses are weighted more heavily than gains) and a loss‐attention account (which posits increased attention to a task when it involves possible losses) predict that pricing decisions by sellers should exhibit higher sensitivity. The latter, however, additionally predicts that this pattern should only emerge under certain conditions. In studies 1 and 2, we reanalyzed two published datasets in which participants priced monetary lotteries as sellers or buyers. It emerged that sellers showed greater EV sensitivity (defined as the rank correlation between the set price for each lottery and its EV) except in a condition with an extended deliberation time of 15 seconds. In study 3, the buyer–seller difference in EV sensitivity was replicated even when the pricing task was presented repeatedly, while in study 4, it was eliminated when buying and selling trials were randomly mixed. The reduction of the “seller's sense” in long deliberation and mixed trials settings supports an attentional resource‐based account of the differences between sellers and buyers in their EV sensitivity. Copyright © 2016 John Wiley & Sons, Ltd.     

Constructing preference from experience: the endowment effect reflected in external information search

People often attach a higher value to an object when they own it (i.e., as seller) compared with when they do not own it (i.e., as buyer)--a phenomenon known as the endowment effect. According to recent cognitive process accounts of the endowment effect, the effect is due to differences between sellers and buyers in information search. Whereas previous investigations have focused on search order and internal search processes (i.e., in memory), we used a sampling paradigm to examine differences in search termination in external search. We asked participants to indicate selling and buying prices for monetary lotteries in a within-subject design. In an experience condition, participants had to learn about the possible outcomes and probabilities of the lotteries by experiential sampling. As hypothesized, sellers tended to terminate search after sampling high outcomes, whereas buyers tended to terminate search after sampling low outcomes. These differences in stopping behavior translated into samples of the lotteries that were differentially distorted for sellers and buyers; the amount of the distortion was predictive of the resulting size of the endowment effect. In addition, for sellers search was more extended when high outcomes were rare compared with when low outcomes were rare. Our results add to the increasing evidence that the endowment effect is due, in part, to differences in predecisional information search.     

Beyond commitment: entrenchment in the buyer–seller exchange

A specific empirical finding in the buyer–seller literature – initially discovered by Moorman, Zaltman, and Deshpande and subsequently replicated by Grayson and Ambler – still suffers from incomplete explanation. In business-to-business marketing, why do some long-term buyers appear to trust their providers a great deal but not use the service provided? This research endeavours to more fully explain this ‘dark side’ of relationship selling by integrating work on the economic theory of entrenchment with Dwyer, Schurr, and Oh's seminal buyer–seller framework. The result is a modified conceptual model of the buyer–seller exchange in which potential seller entrenchment follows Dwyer et al.'s courting and commitment stages. Motivated by Dwyer et al.'s urging to examine their model using a negotiation lens, this research then borrows two contrasting orientations from the negotiation literature and offers propositions regarding how buyers and sellers interact at each stage of the exchange. In addition to enriching understanding of how buyers and sellers negotiate in the courting and commitment stages, this research is the first to offer insight into how both sides might negotiate when faced with seller entrenchment.     

买卖交易中谈判者角色影响谈判结果的机制

现实生活中的谈判通常发生在特定的社会情境中, 谈判者也总在扮演着某种角色。本研究探索了买卖交易谈判中谈判者角色影响谈判结果的作用机制。研究提出了一个关于谈判者角色诱发框架效应的理论模型, 然后通过两个模拟谈判实验对这一模型进行验证。实验1表明, 买家知觉到的馅饼大于卖家知觉到的馅饼, 且谈判者知觉到的馅饼在谈判者角色与谈判者绩效间起部分中介作用。实验2发现, 即使保留买家与卖家的角色标签, 如果剥离了金钱作为交易介质这一重要特征, 两个谈判角色知觉到的馅饼也没有差异。研究揭示了谈判者角色影响谈判结果的作用机制, 对谈判者如何利用情境因素取得更好的谈判结果具有实践意义。     

Communication Media Preferences in Business-To-Business Transactions: An Examination of the Purchase Process

Although communication in marketing has been researched extensively, communication in buyer–seller exchanges during the sales process has received limited attention. This study examines the complexity of information interchange and buyers’ and sellers’ communication preferences for various media types during each stage of the purchase process. Findings reveal that, overall, buyers and sellers prefer face-to-face and telephone communications over other media types. For certain aspects of the sales process, computer-mediated communications, such as e-mail, serve an important role as a lowcost medium, whereas in other phases of the sales process, richer communication media are preferred by both buyers and sellers.     

Bad riddance or good rubbish? Ownership and not loss aversion causes the endowment effect

People typically demand more to relinquish the goods they own than they would be willing to pay to acquire those goods if they did not already own them (the endowment effect). The standard economic explanation of this phenomenon is that people expect the pain of relinquishing a good to be greater than the pleasure of acquiring it (the loss aversion account). The standard psychological explanation is that people are reluctant to relinquish the goods they own simply because they associate those goods with themselves and not because they expect relinquishing them to be especially painful (the ownership account). Because sellers are usually owners, loss aversion and ownership have been confounded in previous studies of the endowment effect. In two experiments that deconfounded them, ownership produced an endowment effect but loss aversion did not. In Experiment 1, buyers were willing to pay just as much for a coffee mug as sellers demanded if the buyers already happened to own an identical mug. In Experiment 2, buyers’ brokers and sellers’ brokers agreed on the price of a mug, but both brokers traded at higher prices when they happened to own mugs that were identical to the ones they were trading. In short, the endowment effect disappeared when buyers were owners and when sellers were not, suggesting that ownership and not loss aversion causes the endowment effect in the standard experimental paradigm.     

Time pressure and the endowment effect

This research examines how time pressure influences bidding behavior in experiment auctions. The studies reported herein investigate how time pressure systematically impacts individual trading of an endowed object by looking at the disparity between buying and selling prices for that object. Study 1 tests whether the effect of time pressure eliminates the disparity between selling and buying prices. In Study 2, transaction demand is employed to see whether sellers and buyers are more sensitive to changes in the item (amount of work). In Study 3, sellers and buyers access information of differing valence in the task. In Study 4, the framing of the reference price is manipulated to moderate the endowment effect. These studies indicate that under time pressure, endowment bias is reduced and, more generally, elucidate the role of trading behavior in decision making.     

Making Decisions in Foreign Languages: Weaker Senses of Ownership Attenuate the Endowment Effect

Although the number of bilingual consumers is expanding, research on the impact of language on consumer decision making is scarce. The current research examines the endowment effect, which is a fundamental consumer decision‐making regularity, under native versus foreign language processing. I show that the endowment effect, which refers to higher valuation of a given product by sellers than buyers, is attenuated when sellers and buyers process information in a foreign language due to a decrease in sellers’ valuation of the product. I further document empirical evidence for the underlying mechanism of this finding. Thinking in a foreign language diminishes the impact of affective reactions on sellers’ judgment, which results in lowered sense of psychological ownership. This lowered sense of psychological ownership significantly decreases sellers’ valuation to a level comparable to the valuation of buyers. The implications of these results for theory and practice, and avenues for future research are discussed.     

Cultural norms and cultural agents in buyer–seller negotiation processes and outcomes

Although a good number of studies have significantly investigated the role of culture in buyer–seller negotiation processes and outcomes, fewer studies have investigated the role of individual negotiators and organizations in shaping the cultural norms that affect negotiation processes and outcomes. Through a multi-case study of buyer–seller negotiations in five organizations that are illustrative of the informal economy of Nigeria, the study unpacks the role of individuals and organizations in shaping the cultural norms that affect the scope and outcomes of negotiation in an emerging market economy. We find that buyers and sellers play the role of inhabiting cultural norms which in turn narrow the scope of the negotiation to price considerations. On the other hand, the templates used by organizations to execute selling activities either maintain or deter the cultural norms that influence negotiation outcomes. Insights from the study extend the literatures on institutional work, culture and negotiation, sales negotiation in emerging markets.