Overcoming Obstacles to Interpersonal Compliance A Principle of Message Construction

Scholars recognize that language can be used to accomplish goals. If so, messages should be constructed so as to overcome obstacles to the achievement of interpersonal objectives. Based upon this perspective, six hypotheses were deduced that predicted the linguistic features of help-seeking messages from obstacles associated with (a) the type of request (borrowing favors) and (b) relational intimacy. The results of a study that tested these hypotheses are reported; support for each was found. Specifically, messages seeking to borrow a resource proposed contractual arrangements aimed at reducing the costs of lending. On the other hand, favor-seeking messages included more inquiries about the costs of compliance to the target and offers of compensation. Relational obligations and resulting facework were also studied. As predicted, when seeking to borrow a resource, intimacy was negatively related to communicated facework; when seeking a favor intimacy was positively related to facework. Finally, when a request to borrow a resource was rejected, intimacy was positively related to counter persuasion cues and negatively related to expressed forgiveness; however, when a favor-seeking message was refused, intimacy was positively related to communicated forgiveness.     

Using the relational turbulence model to understand negative emotion within courtship

We employ the relational turbulence model to deduce hypotheses about how intimacy, relational uncertainty, and interference and facilitation from partners predict people’s experience of negative emotion. We test our hypotheses using data from a self‐report, cross‐sectional study of 525 individuals involved in dating relationships. Results indicated that intimacy shared very small convex curvilinear associations with anger, sadness, fear, and jealousy (H1). Relational uncertainty and interference from partners were positively correlated with negative emotion (H2, H3), and facilitation from partners was negatively correlated with negative emotion (H4). Also as expected, relational uncertainty and interference from partners mediated the association between intimacy and negative emotion (H5). We interpret how our findings shed light on people’s experience of negative emotion within courtship.     

Victim and Perpetrator Accounts of Hurtful Messages: An Actor–Partner Interdependence Model

This study examined how message characteristics and relational turbulence correspond with victim and perpetrator experiences of hurtful messages. Romantic partners described 2 events: one where each of them was a victim of the partner's hurtful message. Trained judges evaluated qualities of hurtful messages and participants reported relationship qualities, intensity of hurt experienced as a victim, and the partner's hurt feelings when the respondent was the perpetrator. Third‐party ratings of hurtfulness were associated with victims' intensity of hurt. For females, relational turbulence was associated with their intensity of hurt as victims. For males, relational turbulence was associated with their perception of the female victims' hurt. The authors discuss the implications for the work on hurtful messages and relational turbulence.     

The green‐eyed monster: Mate value,relational uncertainty,and jealousy in romantic relationships

This study drew on theories of evolutionary psychology to explore whether mate value discrepancy (MVD) would be associated with relational uncertainty (and its subconstructs) and if relative mate value (RMV) would moderate these associations, such that they would only be significant for lower value mates. Additionally, this article sought to examine whether relational uncertainty would partially mediate an association between MVD and jealousy, also moderated by RMV. Participants recruited from a large Southwestern university (N = 334) completed a survey containing measures to establish MVD, relational uncertainty, and jealousy. MVD was significantly positively associated with relational uncertainty and each of its subconstructs. Relational uncertainty partially mediated the association between MVD and jealousy, although moderation was not supported in any hypotheses.     

A Model of the Perceived Competence of Conflict Strategies

This study examines how strategic communication is linked to specific relational features. We hypothesize that perceptions of a communicator's competence mediate the effects of conflict strategies on the relational outcomes measured by trust, control mutuality, intimacy, and satisfaction. The components of competence were specific and general appropriateness, effectiveness, and global competence; these were included in LISREL analyses to investigate How the variables conflict, competence, and relational outcomes were linked. Participants reported on their partners’ conflict strategies, their own perceptions of the partner's competence, and relational variables. The results reveal that integrative strategies were positively linked to competence, whereas distributive and avoidant strategies were negatively linked to competence. The results support the view that competence perceptions mediate the link between conflict messages and relational outcomes.     

ANALYSIS OF RELATIONAL COMMUNICATION IN DYADS: NEW MEASUREMENT PROCEDURES

Relational communication refers to the control or dominance aspects of message exchange in dyads, as distinct from an emphasis on the report or referential aspects of communication. In relational communication analysis, the focus is on messages as transactions, and the major theoretic concepts which emerge in this analysis are symmetry, transitory, and complementarity of control. This paper contains a brief review and critique of existing interaction analysis techniques, followed by a detailed discussion of new measurement procedures that capture both the control and processual (time-varying) nature of dyadic interaction. The first step in these procedures yields a code (by speaker) based on the grammatical format of each sequential utterance. The second step yields a translation of each message format and response made into a control code, based on the relationship between the message and its immediate predecessor. These codes are next translated into transactional codes, which can then be analyzed in terms of the three major theoretic concepts. These measurement procedures require minimal subjective judgment, particularly at the initial coding level. The paper concludes with a discussion of the ways we are attempting to operationalize major “themes” or patterns of control in lengthy, ongoing dyadic exchanges.     

New Procedures for Analyzing Relational Communication

The purpose of this paper is to present a system for describing and indexing patterns of communication at the relational level, primarily in dyadic systems. Relational communication refers to the control aspects of message exchanges that define an interactor's relationships with others. The reciprocal definition of each individual's role at a given moment in the interaction is reflected in the relative control each individual has and/or is given by the other individual. The control-defining aspects of communication, rather than other information such communication may convey, is the focus of the coding system to be described. Further, the analysis deals with sequences of messages rather than individual messages, and attempts to index the control dimensions of those messages according to their similarity or difference. While previous interaction analysis techniques have been predominantly monadic in nature, i.e., single-message coding schemes, the present approach is based on a systems level of analysis. ¹ 1 See Rogers ( 9 ) for a detailed review and critique of existing interaction coding schemes.
     

The Message Design Logics of Responses to HIV Disclosures

This article uses the theory of message design logics to investigate the relative sophistication of responses to disclosure of HIV status. In Study 1, 548 college students imagined a sibling revealing an HIV‐positive diagnosis. Their responses to the HIV disclosures were coded as expressive (n= 174), conventional (n= 298), or rhetorical (n= 66). Type of message produced was associated with gender and HIV aversion. In Study 2, 459 individuals living with HIV rated response messages that were taken verbatim from Study 1. Expressive messages were rated lowest in quality, and rhetorical messages were rated highest. The discussion focuses on the utility of message design logics for understanding responses to HIV disclosures and the implications for message design logics.     

Coupling Longitudinal Data and Multilevel Modeling to Examine the Antecedents and Consequences of Jealousy Experiences in Romantic Relationships: A Test of the Relational Turbulence Model

We used longitudinal data and multilevel modeling to examine how intimacy, relational uncertainty, and failed attempts at interdependence influence emotional, cognitive, and communicative responses to romantic jealousy, and how those experiences shape subsequent relationship characteristics. The relational turbulence model ( Solomon & Knobloch, 2004 ) highlights how intimacy, relational uncertainty, and interference from partners influence and reflect reactions to events that occur within romantic relationships. Drawing from the theory, we predicted that (a) relational uncertainty and interference from partners are positively associated with cognitive and emotional jealousies; (b) the intensity of romantic jealousy, relational intimacy, and a partner’s interference is positively associated with the directness of communication about jealousy; (c) relational uncertainty is negatively associated with communicative directness; and (d) cognitive jealousy, emotional jealousy, and the directness of communicative responses to jealousy influence subsequent relationship characteristics. The results of the multilevel modeling revealed mixed support for our predictions. We explore the implications of this study for research on the relational turbulence model, relationship development, and jealousy.     

Can Messages Make a Difference? The Association Between E‐Mail Messages and Health Outcomes in Diabetes Patients

This investigation examined the impact of social support messages on patient health outcomes. Forty‐one American Indian, Alaska Native, and Native Hawaiian patients received a total of 618 e‐mail messages from their healthcare provider (HCP). The e‐mail messages were divided into 3,565 message units and coded for instances of emotional social support. Patient glycosulated hemoglobin scores (HbA1c) showed significantly improved glycemic control and emotional social support messages were associated with significant decreases in HbA1c values. Patient involvement with the system, measured by system login frequency and the frequency of uploaded blood glucose scores to the HCP, did not predict change in HbA1c.     

Implicit Closeness to Blacks,Support for Affirmative Action,Slavery Reparations,and Vote Intentions for Barack Obama in the 2008 Elections

Does pro-Black policy support require an individual to be unbiased? I distinguish two types of implicit attitudes based on whether the attitude-target is evaluated as an object (evaluative associations) or as an independent social agent (relational associations). In a series of studies (N = 3,073), a significant anti-Black evaluative association bias emerges. In contrast, relational associations are significantly pro-Black and are unrelated to evaluative associations. Relational associations predict opinions regarding affirmative action, government help for Blacks, slavery reparations, and intentions to vote for Barack Obama. Thus, minority representation based on relational associations may not require absence of anti-minority evaluative bias.     

Relational Turbulence Theory: Explaining Variation in Subjective Experiences and Communication Within Romantic Relationships

This essay extends the relational turbulence model as a framework for understanding communication in romantic relationships. Following the relational turbulence model, relational turbulence theory identifies relational uncertainty and interdependence as parameters that shape subjective experiences, but the theory clarifies the theoretical processes underlying their distinctive effects. In addition, relational turbulence theory articulates causal processes linking cognitive appraisals and emotions to communication. Relational turbulence theory also describes how episodes characterized by biased appraisals, intense emotions, and volatile communication coalesce into global evaluations of relationships as turbulent. In turn, the theory addresses the effect of relational turbulence on personal, relational, and social outcomes. Finally, the theory explains how communication can contribute to the development of both turbulence and resilience in romantic relationships.     

Acquiring Resources from Intimates When Obligation Substitutes for Persuasion

The acquisition of needed resources is a necessary part of human activity. Persuasion is a tool that can be used to acquire commodities. However, because of obligations inherent in intimate relationships, the necessity of elaborated persuasive messages is lessened Furthermore, when an intimate's request is rejected, negative responses and counterpersuasion are likely. This article presents the results of a study in which three measures of intimacy are related to the obligation to grant requests for resources, the obligation to offer resources in a time of need, characteristics of requests for resources, and characteristics of responses to rejection. Although not all three measures yielded identical results, increasing intimacy with a potential helper increased obligations to grant requests for resources, and obligation to offer resources in a time of need. Moreover, increasing intimacy was negatively associated with request elaboration, frequency of explanations, and inducements. When responding to rejection, increasing intimacy was negatively related to forgiving statements and positively related to counterpersuasion. Finally, after rejection, intimates composed messages, judged to be less polite than those that contained their initial request. The politeness of postrejection messages created by nonintimates was not perceived to differ from that of their initial requests.     

Message framing and color priming: How subtle threat cues affect persuasion

Message framing involves the presentation of equivalent decision outcomes in terms of either gains or losses. Loss-framed messages tend to be more persuasive than gain-framed messages when the decision is perceived to involve uncertainty or threat. The current study examined whether the effectiveness of loss-framed information would be enhanced by the presence of a peripheral threat cue - the color red - which was expected to prime threat via its association with blood and danger. In addition to being primed with the color red or gray (control), male participants (n = 126) read either a gain- or loss-framed pamphlet promoting human papillomavirus vaccination. As predicted, vaccination intentions were higher among participants exposed to a loss-framed message than to a gain-framed message, but only when primed with red (not gray). Findings shed light on the interactive effects of message framing and color priming, and demonstrate that peripheral threat cues may affect processing of persuasive health messages.     

Does message framing affect changes in behavioural intentions in people with psoriasis? A randomized exploratory study examining health risk communication

Message framing is important in health communication research to encourage behaviour change. Psoriasis, a long-term inflammatory skin condition, has additional comorbidities including high levels of anxiety and cardiovascular disease (CVD), making message framing particularly important. This experimental study aimed to: (1) identify whether health messages about psoriasis presented as either gain- or loss-framed were more effective for prompting changes in behavioural intentions (BI), (2) examine whether BI were driven by a desire to improve psoriasis or reduce CVD risk; (3) examine emotional reactions to message frame; and (4) examine predictors of BI. A two by two experiment examined the effects on BI of message frame (loss vs. gain) and message focus (psoriasis symptom reduction vs. CVD risk reduction). Participants with psoriasis (n = 217) were randomly allocated to one of four evidence-based health messages related to either smoking, alcohol, diet or physical activity, using an online questionnaire. BI was the primary outcome. Analysis of variance tests and hierarchical multiple regression analyses were conducted. A significant frame by focus interaction was found for BI to reduce alcohol intake (p = .023); loss-framed messages were more effective for CVD risk reduction information, whilst gain-framed messages were more effective for psoriasis symptom reduction information. Message framing effects were not found for BI for increased physical activity and improving diet. High CVD risk was a significant predictor of increased BI for both alcohol reduction (β = .290, p < .01) and increased physical activity (β = ?.231, p < .001). Message framing may be an important factor to consider depending on the health benefit emphasised (disease symptom reduction or CVD risk reduction) and patient-stated priorities. Condition-specific health messages in psoriasis populations may increase the likelihood of message effectiveness for alcohol reduction.     

The impact of alexithymia on initial interactions

This study proposed several hypotheses predicting a deficit in the ability of alexithymic individuals to present themselves as attractive to a relational partner during an initial interaction. Both alexithymic and nonalexithymic individuals participated in a 10‐min interpersonal exercise with a stranger of the opposite gender. Relational partners were more attracted to nonalexithymics than alexithymics. Partners perceived higher levels of several relational messages from nonalexithymics than alexithymics and lower levels of formality and dominance. Finally, the relational message of intimacy fully mediated the relationship between group membership (alexithymic or nonalexithymic) and social attraction. The authors suggest several implications and directions for future research, such as the need to include psychological traits in theoretical examinations of communication competence.     

Physical and Relational Aggression in Early Adolescence: Associations with Narcissism,Temperament, and Social Goals

This study examined adolescent narcissism, temperament (frustration and affiliation), and social goals in association with peer‐reported physical and relational aggression (N = 384; 12–14 years). Narcissism was positively associated with dominance goals and negatively with closeness goals for peer interaction. Moreover, narcissism was positively associated with physical aggression via dominance goals for boys, and with relational aggression via dominance goals for both genders. Temperamental frustration and affiliation were both positively associated with relational aggression, but also interacted in their associations with this variable; affiliation was positively associated with relational aggression only at high levels of frustration. Supporting and extending existing research, the present findings suggest that adolescent personality and social goals are meaningfully associated with physical and relational aggression in the peer context.     

Message Design Logic and Message Goal Structure Effects on Perceptions of Message Quality in Regulative Communication Situations

O'Keefe has suggested that variations in the goal sets individuals choose to pursue and the form of reasoning they employ are sources of variation in message designs. She offered an analysis of the specific consequences of differences in goals (“message goal structure”) and in forms of reasoning (“message design logics”), and shouted how this analysis could be used to describe systematically functional variations in regulative messages. The study reported in this article explored the consequences of differences in message design logic and goal structures for success in regulative communication situations; Messages that differed in these properties were presented to subjects for evaluation on a number of functionally significant dimensions. Level of message design logic was straightforwardly associated with every type of effectiveness that was assessed. Differences in message goal structures had more selective effects on message evaluations, often involving interactions with the level of construct differentiation of the message evaluator.     

Neurocognitive development of relational reasoning

Relational reasoning is an essential component of fluid intelligence, and is known to have a protracted developmental trajectory. To date, little is known about the neural changes that underlie improvements in reasoning ability over development. In this event‐related functional magnetic resonance imaging (fMRI) study, children aged 8–12 and adults aged 18–25 performed a relational reasoning task adapted from Raven's Progressive Matrices. The task included three levels of relational reasoning demands: REL‐0, REL‐1, and REL‐2. Children exhibited disproportionately lower accuracy than adults on trials that required integration of two relations (REL‐2). Like adults, children engaged lateral prefrontal cortex (PFC) and parietal cortex during task performance; however, they exhibited different time courses and activation profiles, providing insight into their approach to the problems. As in prior studies, adults exhibited increased rostrolateral PFC (RLPFC) activation when relational integration was required (REL‐2 > REL‐1, REL‐0). Children also engaged RLPFC most strongly for REL‐2 problems at early stages of processing, but this differential activation relative to REL‐1 trials was not sustained throughout the trial. These results suggest that the children recruited RLPFC while processing relations, but failed to use it to integrate across two relations. Relational integration is critical for solving a variety of problems, and for appreciating analogies; the current findings suggest that developmental improvements in this function rely on changes in the profile of engagement of RLPFC, as well as dorsolateral PFC and parietal cortex.