Use of Quality Management Methods in the Transition from Efficacious Prevention Programs to Effective Prevention Services

This paper applies concepts and methods developed in management to translate efficacious prevention programs into effective prevention services. The paper describes Quality Function Deployment (QFD) as a method for structured planning and development that connects the needs and wants of the consumer with the design of the product or service. The paper describes basic tools used in quality management, and discusses how they might be applied to prepare a prevention program for implementation by community agencies. Prevention programs are conceptualized as having multiple consumers (i.e., stakeholders), including the participants who receive the service, the service providers, the organizations that deliver the program, and the researchers who evaluate the programs. As an illustration of one step in the application of QFD to translate efficacious prevention programs into effective prevention services, analysis of the needs and preferences of Family Courts for the implementation of an the New Beginnings Program is presented.     

Differences in Creative Problem‐Solving Preferences Across Occupations

FourSight theory contends that individuals show preferences for the mental operations rooted in the creative process. The four fundamental preferences measured by FourSight are Clarifiers, Ideators, Developers, and Implementers. The present study examined the extent to which certain occupations reflect a proclivity for these four creative‐process preferences. Guided by Holland's theory of vocational choice, hypothesized relationships were formulated for the link between FourSight theory and 17 occupations. For example, it was predicted that those who work in finance would show a significant bias toward the Clarifier preference. Of the 17 hypothesized relationships between FourSight and occupation, statistical analysis of the FourSight preferences for 20,784 individuals showed support for 12 predictions and partial support for two of the hypothesized relationships. These findings clearly demonstrate that particular occupations engage specific creative‐process preferences. Future investigations might wish to examine the degree to which the interaction between work and creative‐thinking preferences predicts creative performance, satisfaction, stress, and turnover.     

The paradox of power sharing: Participative charismatic leaders have subordinates with more instead of less need for leadership

Although charismatic and participative leaders have been noted for their positive effects on criteria such as performance, job satisfaction, and commitment, few studies have looked at the relations with subordinates' leadership needs. In this study, the relations between charismatic and participative leadership, team outcomes, and a team's need for leadership were investigated. The sample consisted of South Pacific CEOs and their top-level management teams from Fiji, Tonga, Samoa, Vanuatu, and the Solomon Islands. Results showed that charismatic leadership was related to both group-level need for leadership and positive team outcomes. However, team outcomes did not mediate the relations between leadership and a team's need for leadership. Additionally, a moderator effect was found between participative leadership and charismatic leadership in explaining a team's need for leadership, implying that teams of subordinates with participative charismatic leaders need more instead of less leadership from their CEOs.     

Shared leadership development and team performance: A new look at the dynamics of shared leadership

The present study offers new theoretical insights into the dynamics of shared leadership. Integrating arguments from shared leadership and team development theory, we examine how shared leadership changes over the course of a project team's life cycle and how this pattern of change relates to team performance. Guided by shared leadership theory and project team literature, we also explore team‐level factors, which may alter the pattern of shared leadership development. In particular, we propose that in project teams shared leadership develops in a nonuniform way, approximating an inverted U‐shaped pattern, increasing early in the team's life cycle, peaking around the midpoint, and then decreasing in the later phase. In turn, this development pattern relates positively to team performance. We also extend theory by explaining how specific team characteristics influence the pattern of shared leadership development. Using a three‐study approach, we empirically examine the hypothesized relationships and conclude with a general discussion of the theoretical and practical implications of our findings.     

Controllability and Stability in the Self-Serving Attributions of Sport Spectators

Abstract

Spectators often attribute their athletic team's victories to internal causes and its losses to external causes (e.g., A. H. Hastorf & H. Cantril, 1954; R. R. Lau, 1984; L. Mann, 1974). This self-serving attributional pattern is most common among fans with a strong psychological attachment to their team (D. L. Wann & T. J. Dolan, 1994). The authors examined the relationships among identification, game outcome, and controllable and stable attributions. Their 1st hypothesis was that high-identification fans after a victory, compared with high-identification fans after a loss and low-identification fans after either outcome, would be more likely to exhibit self-serving attributional patterns by attributing their team's successes to controllable and stable causes. Their 2nd hypothesis was that high-identification fans would be more likely than low-identification fans to attribute their team's successes to internal causes and its failures to external causes. U.S. college students high and low in identification first watched their university's men's basketball team win or lose a contest and then completed measures of identification and attribution. The results confirmed the hypotheses.     

True Context‐dependent Preferences? The Causes of Market‐dependent Valuations

A central assumption of neoclassical economics is that reservation prices for familiar products express people's true preferences for these products; that is, they represent the total benefit that a good confers to the consumers and are, thus, independent of actual prices in the market. Nevertheless, a vast amount of research has shown that valuations can be sensitive to other salient prices, particularly when individuals are explicitly anchored on them. In this paper, the authors extend previous research on single‐price anchoring and study the sensitivity of valuations to the distribution of prices found for a product in the market. In addition, they examine its possible causes. They find that market‐dependent valuations cannot be fully explained by rational inferences consumers draw about a product's value and are unlikely to be fully explained by true market‐dependent preferences. Rather, the market dependence of valuations likely reflects consumers' focus on something other than the total benefit that the product confers to them. Furthermore, this paper shows that market‐dependent valuations persist when – as in many real‐life settings – individuals make repeated purchase decisions over time and infer the distribution of the product's prices from their market experience. Finally, the authors consider the implications of their findings for marketers and consumers. Copyright © 2013 John Wiley & Sons, Ltd.     

Effects of membership change on open discussion and team performance: The moderating role of team tenure

This study identified temporal conditions when membership change may enhance or diminish team functioning. Using a longitudinal repeated measures design surveying 41 R&D teams, this study examined whether team tenure moderated the relationship of membership change with open discussion and team performance. The results illustrated that increasing membership change was positively associated with both open discussion and team performance for newly formed teams, whereas this association was negative for long-serving teams. Thus, what matters is not so much whether a team's membership changes but rather whether the team's longevity supports or impedes adaptation to personnel changes.     

The Effects of Final-Offer Arbitration on the Performance of Major League Baseball Players: A Test of Equity Theory

This study examined potential motivational processes of major league baseball players participating in final-offer arbitration. For baseball players, finaloffer arbitration entails both the player and the team management submitting a nonnegotiable salary figure to an impartial arbitrator. Based on the evidence proferred by the respective parties, the arbitrator adopts either the player's or team's salary figure as the player's compensation for the upcoming season. Using an equity theory perspective, we found support for the prediction that postarbitration player performance was linked to the arbitrator's decision and to the discrepancy between the player's salary request and the team's salary offer. The study's results were discussed in terms of general implications for equity-theory research.     

Predictors of friend approval for romantic relationships

Three studies (1 correlational and 2 experiments) applied the investment model to explain social network approval for others' romantic relationships. Study 1 supported the prediction that friends' perceived satisfaction and perceived alternatives were predictive of their approval for target relationships, while perceived investments was not a significant predictor. Studies 2 and 3 employed experimental manipulations of perceived satisfaction to test its causal impact on relationship approval, and in these studies, perceived satisfaction was a significant predictor of relationship approval. Taken as a whole, these findings supported the prediction that perceived relationship satisfaction is a causal factor influencing friends' approval of target romantic relationships.     

Sexual satisfaction in long-term heterosexual relationships: The interpersonal exchange model of sexual satisfaction

This study examined the validity of the Interpersonal Exchange Model of Sexual Satisfaction (IEMSS) in long-term, heterosexual sexual relationships. The IEMSS proposes that sexual satisfaction depends on one's levels of rewards and costs in the sexual relationship, one's comparison levels (CL) for rewards/costs, and one's perceptions of the dyadic equality (EQ) of these rewards/costs. Sexual satisfaction is expected to be greater to the extent that, over time, levels of rewards (REW) exceed levels of costs (CST), relative reward levels (CLREW) exceed relative cost levels (CLcst ), and interpersonal equality of rewards (EQrew ) and of costs (EQCST) is perceived to exist. Married/cohabiting community volunteers and university alumni/staff completed two questionnaires, 3 months apart. The results obtained from this well-educated, relationally satisfied sample (N= 143) provided excellent support for the IEMSS. Hierarchical regression analysis revealed that each component of the model (REW - CST, CLrew - CLcst , and EQrew , EQcst ) added to the prediction of sexual satisfaction as expected, accounting for 75% of the variance. Repeated measurement of the IEMSS components offered a better prediction of sexual satisfaction than a one-time measure alone. Neither gender nor relationship satisfaction interacted with the IEMSS components. However, including relationship satisfaction (but not gender) in the model significantly improved the prediction of sexual satisfaction. It was concluded that the model should be revised to include relationship satisfaction. Both the exchange components of the IEMSS and sexual satisfaction uniquely predicted relationship satisfaction. The IEMSS offers a promising approach for understanding sexual satisfaction and its relationship to relationship satisfaction, as well as for reconciling inconsistent findings in the literature.     

Ethnicity of Dating Partner,Pressure for Thinness,and Body Dissatisfaction

Two studies explored the relation between ethnicity, attitudes toward body weight, dating behavior, and female body satisfaction. Study 1 found that White men expressed a lighter female ideal weight, more resentment about their girlfriend's weight, and more pressure for their partner's thinness than did Black men. Study 2 found that regardless of their own ethnicity, women who dated White men had lower body mass index (BMI), lower ideal weights, and reported experiencing lower levels of body acceptance by their dating partners. This lack of acceptance was associated with lower levels of body satisfaction. These results support the view that the differing aesthetic preferences of Black and White men contribute to differing levels of body satisfaction among Black and White women.     

Rorschach Records of a Schizophrenic Patient Before,During and after Electric Shock and Insulin Treatment

Jung's theory of psychological types provided the conceptual framework for a study of personality characteristics implicated in marital relationships. Partners in 20 couples completed the Myers-Briggs Type Indicator and a series of open-ended questions describing their marital relationships. As predicted, (a) type similarity was more characteristic than type dissimilarity, particularly on sensation-intuition and thinking-feeling preferences, (b) sensation-intuition preferences were reflected in perceptions of qualities valued in self and spouse, (c) thinking-feeling preferences were significantly related to reported satisfaction in marriage, and (d) intuitives were more open to changes in the relationship than were sensing types. Marital problems were highly diverse, and were not related in any clear way to type patterns in individuals or dyads.     

RESPONSE-REINFORCER RELATIONSHIPS AND IMPROVED LEARNING IN AUTISTIC CHILDREN

In order to affect more rapid response acquisition for autistic children, researchers have recently begun to investigate the functional relationships of reinforcers to other components of the operant conditioning paradigm. Previous research suggested that functional relationships between target behaviors and reinforcers might be especially effective. For example, locating a reward inside a container might be a more efficient way to teach a child to open the container than by handing the child a reward for opening an empty container. The present experiment assessed, within a multiple baseline design, the possibility of improving autistic children's learning by changing arbitrary response-reinforcer relationships (while holding target behaviors and reinforcers constant) so that the target behaviors became functional (i.e., a direct part of the response chain required for the child to procure the reinforcer). The results showed that: (1) arranging functional response-reinforcer relationships produced immediate improvement in the children's learning, and resulted in rapid acquisition of criterion level responding; and (2) high levels of correct responding initially produced by functional response-reinforcer relationships were continued even when previously ineffective arbitrary response-reinforcer conditions were reinstated. The results are discussed in terms of understanding and improving autistic children's learning.     

Predictors of school engagement among same-sex and heterosexual adoptive parents of Kindergarteners

Little research has explored parental engagement in schools in the context of adoptive parent families or same-sex parent families. The current cross-sectional study explored predictors of parents' self-reported school involvement, relationships with teachers, and school satisfaction, in a sample of 103 female same-sex, male same-sex, and heterosexual adoptive parent couples (196 parents) of kindergarten-age children. Parents who reported more contact by teachers about positive or neutral topics (e.g., their child's good grades) reported more involvement and greater satisfaction with schools, regardless of family type. Parents who reported more contact by teachers about negative topics (e.g., their child's behavior problems) reported better relationships with teachers but lower school satisfaction, regardless of family type. Regarding the broader school context, across all family types, parents who felt more accepted by other parents reported more involvement and better parent–teacher relationships; socializing with other parents was related to greater involvement. Regarding the adoption-specific variables, parents who perceived their children's schools as more culturally sensitive were more involved and satisfied with the school, regardless of family type. Perceived cultural sensitivity mattered more for heterosexual adoptive parents' relationships with their teachers than it did for same-sex adoptive parents. Finally, heterosexual adoptive parents who perceived high levels of adoption stigma in their children's schools were less involved than those who perceived low levels of stigma, whereas same-sex adoptive parents who perceived high levels of stigma were more involved than those who perceived low levels of stigma. Our findings have implications for school professionals, such as school psychologists, who work with diverse families.     

What are Adaptive Preferences? Exclusion and Disability in the Capability Approach

It is a longstanding problem for theorists of justice that many victims of injustice seem to prefer mistreatment, and perpetuate their own oppression. One possible response is to simply ignore such preferences as unreliable ‘adaptive preferences’. Capability theorists have taken this approach, arguing that individuals should be entitled to certain capabilities regardless of their satisfaction without them. Although this initially seems plausible, worries have been raised that undermining the reliability of individuals' strongly‐held preferences impugns their rationality, and further excludes already marginalised groups. I argue that such criticisms trade on an ambiguity between two uses of the term ‘adaptive preference’. An adaptive preference is often assumed to be irrational, and an unreliable guide to its possessor's best interests. However, I suggest a preference may also be adaptive in the sense that it is an unreliable guide to our distributive entitlements, and that this does not require an assessment of individuals' rationality. I consider this distinction in relation to disability, arguing that this clarification allows us to justifiably ignore some disabled individuals' preferences, in the context of theorising about distributive justice, without disrespecting or undermining their rationality or culture.     

Inside the leader relationship: constructive controversy for team effectiveness in China

Research is needed to understand the dynamics by which high‐quality leader relationships have their productive effects on followers. This study proposes that these leader relationships do not simply induce compliance but encourage employees and managers to discuss their diverse views open‐mindedly and constructively. Team leaders indicated leader–member relationship with employees who rated their constructive controversy and their team's effectiveness and feelings of respect, support, and reduced stress. Structural equation analysis suggested that leader–member relationship affects employee team productivity and emotions through constructive controversy. The study's findings and previous research were interpreted as suggesting that high‐quality leader relationships coupled with constructive controversy provide a foundation for effective team leadership in China.     

Sexual dimorphism of male face shape,partnership status and the temporal context of relationship sought modulate women's preferences for direct gaze

Most previous studies of face preferences have investigated the physical cues that influence face preferences. Far fewer studies have investigated the effects of cues to the direction of others' social interest (i.e. gaze direction) on face preferences. Here we found that unpartnered women demonstrated stronger preferences for direct gaze (indicating social interest) from feminine male faces than from masculine male faces when judging men's attractiveness for long‐term relationships, but not when judging men's attractiveness for short‐term relationships. Moreover, unpartnered women's preferences for direct gaze from feminine men were stronger for long‐term than short‐term relationships, but there was no comparable effect for judgements of masculine men. No such effects were evident among women with romantic partners, potentially reflecting different motivations underlying partnered and unpartnered women's judgements of men's attractiveness. Collectively these findings (1) complement previous findings whereby women demonstrated stronger preferences for feminine men as long‐term than short‐term partners, (2) demonstrate context‐sensitivity in the integration of physical and social cues in face preferences, and (3) suggest that gaze preferences may function, at least in part, to facilitate efficient allocation of mating effort.     

A Multi‐criteria Usability Assessment of Similar Types of Touch Screen Mobile Phones

Designing products possessing only technical perfectness does not seem to be enough in today's market. New expectations adding value to the product such as product usability and feelings have become more important. Consequently, product usability has become a major focus of manufacturing companies. In this study, touch screen cell phones are examined, and various specifications that affect the usability are researched. Usability tests were carried out with the participation of 15 subjects for four different brands of touch screen phones having the highest market share. The usability factors regarding questionnaires were evaluated by taking into consideration the relationships between them in a three‐stage (strategic, tactical and operational) hierarchical network model. Analytical network process method was used in order to analyse the network for end consumer. The results were evaluated within the general framework of the hierarchy, and the most important factors in respect of usability were calculated. Moreover, the usability levels of four brands were ranked evaluating the usability scores. Copyright © 2013 John Wiley & Sons, Ltd.     

Connect within to connect outside: effect of salespeople's political skill on relationship performance

Scholars have recently explored the effects of salespeople's intraorganizational relationships on salespeople's job-related outcomes. Grounded in social influence theory, we explore the effects of salespeople's intraorganizational skills on salesperson relationship performance. We empirically tested the proposed relationships using the data from a non-Western sales force working with an organization in an emerging economy. The results indicate that salespeople's political skill positively contributes to salespeople's identification with the organization and to creative performance, while strikingly, we also find that salesperson task adaptivity weakens these effects. Moreover, salespeople's identification and creative performance are positively related to customer satisfaction. These findings demonstrate that salespeople's intraorganizational relationships play a key role in enhancing customer satisfaction. In light of these results, we explore implications for marketers and academics and conclude by suggesting directions for further research.     

How Do Romantic Relationship Satisfaction,Gender Stereotypes,and Gender Relate to Future Time Orientation in Romantic Relationships?

The present study is an investigation into how romantic relationship satisfaction and attitudes toward gender stereotypes about romantic relationship and gender are related to future time orientation in romantic relationships (FTORR). Four hundred and thirteen (208 men and 205 women) university students taking elective psychology courses at Middle East Technical University were given a scale including items about FTORR, romantic relationship satisfaction, and attitudes toward gender stereotypes about romantic relationships. All the participants were then involved in a heterosexual romantic relationship. Multiple regression results showed that for the women, attitudes toward men's assertiveness and men's dominance in relationships were more important predictors of FTORR than relationship satisfaction. For the men, attitudes toward men's assertiveness and romantic relationship satisfaction were important predictors of FTORR, but attitude toward men's dominance was not a predictor of FTORR. Women were more future oriented in their ongoing romantic relationships than were men. Finally, participants who were highly satisfied with their relationships scored higher on FTORR than those who were less satisfied.