Affectivity,Emotional Labor,Emotional Exhaustion,and Emotional Intelligence in Coaching

This study investigated the relationship among affectivity, emotional labor strategies, and emotional exhaustion, and the moderating effect of emotional intelligence in that relationship. There were 430 NCAA Division I coaches who completed questionnaires measuring affectivity, the forms of emotional labor, emotional exhaustion, and emotional intelligence, which were modified to fit the coaching context. The result indicated that positive affectivity predicted 3 forms of emotional labor. In addition, coaches’ surface acting and genuine expression significantly predicted their emotional exhaustion. Furthermore, emotional intelligence moderated the relationship between surface acting and emotional exhaustion. These results reveal the important role of emotional labor on coaches’ well-being.     

Relation of an Ability Measure of Emotional Intelligence to Personality

Is emotional intelligence simply a naive theory of personality, or is it a form of intelligence? If emotional intelligence is to be of value, it must measure something unique and distinct from standard personality traits. To explore this question, this study examined an ability test of emotional intelligence and its relationship to personality test variables to determine the extent to which these constructs overlap. A sample of 183 men and women took the Multifactor Emotional Intelligence Scale (Mayer, Caruso, & Salovey, 1999), an ability measure of emotional intelligence as well as measures of career interests, personality, and social behavior. Emotional intelligence was measured reliably and was relatively independent of traditionally defined personality traits, supporting the discriminant validity of the emotional intelligence construct.     

The Importance of Emotional Intelligence and Cognitive Style in Institutionalized Older Adults' Quality of Life

Despite previous evidence showing a positive relationship between emotional intelligence (EI) and quality of life (QoL), associating older adults' emotional processing with several health indicators, few studies have explored both the IE and the a mechanisms through which they affect QoL. This cross-sectional study analyzes the mediator role of optimistic and pessimistic cognitive styles in the relationship between perceived EI (PEI) and QoL in 115 institutionalized older adults from Southern Spain. Regression analyses showed, after controlling for cognitive style, that PEI predicted a significant percentage of variance in: Health (β = .25, p < .01), Functional abilities (β = .20, p < .05), Activity and leisure (β = .17, p < .05) and Life satisfaction (β = .21, p < .05). Additionally, multiple mediation analysis revealed that cognitive style partially mediated the relationship between PEI and Health, Activity and leisure and Life satisfaction. Thus, PEI could promote personal but not external or environmental QoL aspects, highlighting the importance of developing emotional skills for healthy aging.     

Emotional Intelligence as a Moderator of Affectivity/Emotional Labor and Emotional Labor/Psychological Distress Relationships

Emotional labor refers to effort, planning, and control required to display organizationally desired emotions during interpersonal transactions and performed by individuals either through deep acting or surface acting. Deep acting refers to the modification of inner feeling in order to express the organizationally desired emotions, whereas surface acting refers to the change of emotional expression without facilitating the change of inner emotional state. The authors examined the moderating role of emotional intelligence dimensions (self-emotional appraisal; others’ emotional appraisal, use of emotion, and regulation of emotion) in the affectivity (a general positive or negative tendency to experience a particular mood)-emotional labor and emotional labor-psychological distress relationships among 210 university teachers. Specifically, we found that (a) regulation of emotion was a particularly important emotional intelligence dimension in influencing the use of deep acting, both directly and indirectly through the interaction with negative affectivity; (b) positive affectivity emerged as an important affectivity dimension in influencing the use of deep acting both directly and indirectly through the interaction with self-emotional appraisal; (c) negative affectivity was a particularly important affectivity dimension in influencing the use of surface acting, both directly and indirectly through its interaction with emotional intelligence dimensions of self-emotional appraisal and use of emotion; and finally (d) regulation of emotion interacted with deep acting to influence the psychological distress arising from EL requirements.     

情绪智力的能力模型

有关情绪智力的研究受到人们越来越多地关注,并已经取得了长足的进展。尤其是其中的能力模型理论颇具影响力。该理论将情绪智力界定为一种独立的智力成分,并深入阐述了情绪智力的本质及测量问题,是一个有价值的理论。文章对该理论模型的现有的研究做了大致的回顾。     

The Power of Personality: The Comparative Validity of Personality Traits, Socioeconomic Status, and Cognitive Ability for Predicting Important Life Outcomes

ABSTRACT— The ability of personality traits to predict important life outcomes has traditionally been questioned because of the putative small effects of personality. In this article, we compare the predictive validity of personality traits with that of socioeconomic status (SES) and cognitive ability to test the relative contribution of personality traits to predictions of three critical outcomes: mortality, divorce, and occupational attainment. Only evidence from prospective longitudinal studies was considered. In addition, an attempt was made to limit the review to studies that controlled for important background factors. Results showed that the magnitude of the effects of personality traits on mortality, divorce, and occupational attainment was indistinguishable from the effects of SES and cognitive ability on these outcomes. These results demonstrate the influence of personality traits on important life outcomes, highlight the need to more routinely incorporate measures of personality into quality of life surveys, and encourage further research about the developmental origins of personality traits and the processes by which these traits influence diverse life outcomes.     

Adverse Life Events and Emotional and Behavioral Problems in Adolescence: The Role of Non-verbal Cognitive Ability and Negative Cognitive Errors

The aim of this study was to test whether negative cognitive errors (overgeneralizing, catastrophizing, selective abstraction, and personalizing) mediate the moderator effect of non-verbal cognitive ability on the association between adverse life events (life stress) and emotional and behavioral problems in adolescence. The sample consisted of 430 children (aged 11–15 years) from three state secondary schools in disadvantaged areas in one county in the South East of England. Total difficulties (i.e., emotional symptoms, peer problems, hyperactivity, and conduct problems) were assessed with the Strengths and Difficulties Questionnaire. Adjustment was made for gender, age, ethnicity, special educational needs, exclusion history, family structure, and family socio-economic disadvantage. Adverse life events were measured with Tiet et al.’s (Journal of the American Academy of Child & Adolescent Psychiatry, 37, 1191–1200, 1998) Adverse Life Events Scale. Non-verbal cognitive ability was measured with Raven’s Standard Progressive Matrices Plus. Non-verbal cognitive ability moderated the effect of adverse life events both on total difficulties and on emotional symptoms. Overgeneralizing mediated the moderator effect of non-verbal cognitive ability on the association between adverse life events and total difficulties. Adverse life events were related to a tendency to overgeneralize which was associated with emotional and behavioral problems, but particularly among those adolescents with lower non-verbal cognitive ability.     

Cognitive Reflection Predicts Real‐Life Decision Outcomes,but Not Over and Above Personality and Decision‐Making Styles

The Cognitive Reflection Test (CRT), designed to assess the ability to inhibit intuition to process a problem analytically, predicts people's performance in many normative judgement and decision‐making tasks (e.g., Bayesian reasoning, conjunction fallacy and ratio bias). However, how the CRT predicts normative decision‐making performance is unclear, and little is known about the extent to which the CRT predicts real‐life decision outcomes. We investigate the role of the CRT in predicting real‐life decision outcomes and examine whether the CRT predicts real‐life decision outcomes after controlling for two related individual differences: the Big Five personality traits and decision‐making styles. Our results show that greater CRT scores predict positive real‐life decision outcomes measured by the Decision Outcome Inventory. However, the effect size was small, and the relationship became non‐significant after statistically controlling for personality and decision‐making styles. We discuss the limited predictive role of cognitive reflection in real‐life decision‐making outcomes, along with the roles of personality and decision‐making styles. Copyright © 2015 John Wiley & Sons, Ltd.     

Integration of Cognitive and Emotional Processing Predicts Poor and Good Outcomes of Psychotherapy

Journal of Contemporary Psychotherapy - With the aim of investigating analogies and differences between psychotherapeutic processes, ten good-outcome and ten poor-outcome cases were selected from a...     

Multicultural Personality Dispositions and Trait Emotional Intelligence: An Exploratory Study

ABSTRACT

This study examined the relationship between multicultural personality dispositions and trait emotional intelligence. The sample included 152 graduate education students enrolled at a university in a large northeastern city of the United States. The multicultural personality dispositions of Cultural Empathy and Social Initiative predicted variance in trait emotional intelligence above and beyond the variance accounted for by gender and potential socially desirable responding. Study limitations are highlighted, and suggestions for follow-up quantitative and qualitative research are presented.     

Predicting General Well-Being From Emotional Intelligence and Three Broad Personality Traits

This paper examined the joint predictive effects of trait emotional intelligence (trait-EI), Extraversion, Conscientiousness, and Neuroticism on 2 facets of general well-being and job satisfaction. An employed community sample of 123 individuals from the Indian subcontinent participated in the study, and completed measures of the five-factor model of personality, trait-EI, job satisfaction, and general well-being facets worn-out and up-tight . Trait-EI was related but distinct from the 3 personality variables. Trait-EI demonstrated the strongest correlation with job satisfaction, but predicted general well-being no better than Neuroticism. In regression analyses, trait-EI predicted between 6% and 9% additional variance in the well-being criteria, beyond the 3 personality traits. It was concluded that trait-EI may be useful in examining dispositional influences on psychological well-being.     

How Emotional Intelligence Might Get You the Job: The Relationship Between Trait Emotional Intelligence and Faking on Personality Tests

This study examined trait emotional intelligence (EI) in relation to the ability to fake on personality tests. Undergraduate students (N = 129) were first instructed to fill out a personality inventory honestly, and subsequently in such a way as to maximize their chances of obtaining two distinctive job positions (lawyer and file clerk). Participants were able to change their scores in line with the hypothesized job profiles. Regression analyses showed that EI statistically predicted faking ability to an equal degree in both job scenarios. Finally, EI showed incremental validity over general mental ability and the Big Five personality traits in predicting the ability to fake. Possible implications of the results for the predictive validity of personality tests are discussed.     

The Happy Personality in India: The Role of Emotional Intelligence

This study examined the relations among the big five personality traits, emotional intelligence, and happiness. Participants included 205 (51 females, 154 males) university students in India. A series of mediational path analyses tested whether emotional intelligence mediated the relationship between personality traits and feelings of happiness. The analyses revealed that emotional intelligence mediates associations between several personality factors and happiness for females but not for males. Specifically, for females, emotional intelligence mediated the associations from conscientiousness and emotional instability to happiness, while males evidenced only direct associations. The findings suggest different associations than those of past studies regarding personality and happiness in Western samples. According to these results from an Indian sample, emotional intelligence may serve as an intermediary from personality to happiness for females, but has independent contributions to happiness for males.     

Differences in How Trait Emotional Intelligence Predicts Life Satisfaction: The Role of Affect Balance Versus Social Support in India and Germany

In this study, we assessed cross-cultural differences in the extent to which general emotional intelligence is linked to life satisfaction and analyzed mediators of this relationship. We used data from an individualistic culture (Germany) and a collectivistic culture (India) and had university students respond to self-report measures of life satisfaction, positive and negative affect, emotional intelligence, perceived social support, and independent and interdependent self-construals. In line with our hypotheses, we found that Indian students reported less subjective well-being and emotional intelligence than German students. Emotional intelligence was associated with life satisfaction to a higher degree in Germany than in India. In Germany, independent but not interdependent self-construal was related to emotional intelligence; in India, both independent and interdependent self-construals were significantly associated with emotional intelligence. Results of structural equation modeling provided support for our hypotheses regarding mediational models in that the effect of emotional intelligence on life satisfaction was fully mediated by affect balance in Germany and by perceived social support in India.     

Determinants of Perceived Stress in Adolescence: The Role of Personality Traits,Emotional Abilities,Trait Emotional Intelligence,Self-Efficacy,and Self-Esteem

The aim of the current study was to examine the explanatory power of personality traits, emotional abilities, trait emotional intelligence, self-efficacy, and self-esteem in predicting perceived stress in adolescents. The data were collected from 406 high school students, aged 18-22 years (M_age = 18.47, SD = 0.64). Perceived stress was assessed with the 10-item Perceived Stress Scale (PSS-10). Personality traits were measured with the Eysenck Personality Short Scale (EPQ-R-S), emotional abilities were assessed with two performance tests, the Emotional Intelligence Scale – Faces (SIE-T), and the Emotion Understanding Test (TRE), and trait emotional intelligence was measured with a selfreport questionnaire (the Schutte Emotional Intelligence Scale, SEIS). The Generalized Self-Efficacy Scale (GSES) and the Rosenberg Self-Esteem Scale (RSES) were also used. Results indicate that the strongest determinant of perceived stress in adolescents was high neuroticism. Perceived stress was also determined by low self-efficacy and self-esteem, as well as high extraversion and psychoticism. Women reported higher perceived stress than men. There also were differences in the determinants of perceived stress between graduate and nongraduate students. The obtained results suggest that the development of high self-esteem and high self-efficacy may contribute to perceptions of lower stress in adolescents and may be especially valuable for neurotic individuals and for women, who are more exposed to stress.     

Personality Predicts Health Declines Through Stressful Life Events During Late Mid‐Life

Personality predicts the occurrence of dependent stressful life events (SLE; i.e., events reliant, at least in part, on an individual's behavior). This process, termed stress generation, contributes to psychiatric outcomes, but its role in physical health is unknown. Data were included from 998 participants (aged 55–64) in the St. Louis Personality and Aging Network (SPAN) study. Assessments occurred every 6 months for 18 months. Neuroticism, impulsivity, and agreeableness were measured with the Revised NEO Personality Inventory. Dependent (e.g., divorce) and independent (e.g., family death) SLE occurring within 6 months following baseline were assessed with the List of Threatening Experiences and confirmed by interviews. Health problems occurring within a year after SLE were the outcome. Analyses examined whether neuroticism, impulsivity, and agreeableness indirectly predict the onset of new health problems through exposure to dependent SLE. Each personality trait was associated with dependent, but not independent, SLE. Only dependent SLE predicted new health problems. Each personality trait indirectly predicted the onset of new health problems through dependent SLE. Findings suggest that personality‐driven stress generation influences physical health during late mid‐life. Addressing personality in interventions may reduce the occurrence of SLE, in turn decreasing health risks.     

Quality of Life Assessments,Cognitive Reliability,and Procreative Responsibility

Recent work in the psychology of happiness has led some to conclude that we are unreliable assessors of our lives and that skepticism about whether we are happy is a genuine possibility worth taking very seriously. I argue that such claims, if true, have worrisome implications for procreation. In particular, they show that skepticism about whether many if not most people are well positioned to create persons is a genuine possibility worth taking very seriously. This skeptical worry should not be confused with a related but much stronger version of the argument, which says that all human lives are very bad and not worth starting. I criticize the latter stance, but take seriously the former stance and hope it can be answered in future work.     

Moderating Role of Affectivity in Emotional Labor and Emotional Exhaustion Among Customer Services Representatives

The present study proposed a moderating role of affectivity in the relationship between modes of emotional labor and emotional exhaustion among customer services representatives. A sample of 232 customer services representatives from cellular services and banking sectors of Islamabad, Pakistan was purposively chosen for this study. Deep acting and surface acting was measured through Emotional Labor Scale (Brotheridge and Lee Journal of Occupational and Organizational Psychology 76:365–379, 2003), positive and negative affectivity (NA) was measured through Positive and Negative Affect Schedule (Watson et al. Journal of Personality and Social Psychology 54:1063–1070, 1988), and emotional exhaustion was assessed through Burnout Scale (Erickson and Ritter Social Psychology Quarterly 64(2):146–163, 2001). Hierarchical regression analyses provided empirical support for the proposed model. Negative affectivity (NA) and deep acting significantly predicted emotional exhaustion. Positive affectivity (PA) significantly decreased the likelihood of being emotionally exhausted as a consequence of deep acting whereas negative affectivity (NA) significantly increased the likelihood of being emotionally exhausted as a consequence of surface acting. Finally, customer services representatives of cellular services and women were found to be more prone to emotional exhaustion as compared to their counterparts. Limitations and suggestions for future research have also been discussed.     

Personality,Life Situation,and Life Expectancy

ABSTRACT: This study explores demographic, medical, and psychological variables which appear to be related to survival in institutionalized elderly chronically ill patients. Patients who died within 12 months of an assessment procedure were compared with patients who were still alive over 12 months later. Those who died within the year tended to be younger and less religious, to have a somewhat poorer prognosis, greater cognitive impairment, lower life satisfaction, and higher scores on a suicide potential scale and on an observation checklist of indirectly self-destructive behaviors.