Determinants of help seeking behaviour: The effects of helper's similarity,task centrality and recipient's self esteem

The present experiment was concerned with the way in which the characteristics of the helper the task and the recipient affect the willingness to seek help. In line with past theory and research it was reasoned that seeking help would be most threatening when one needs help on an ego - central task, and the helper is perceived as similar to oneself. Consequently, individuals were expected to seek least help under these conditions. Further it was expected that individuals who enjoy a high self esteem would be more sensitive to this self threat and seek less help under these self threatening conditions than would individuals who have a low self esteem. The experiment consisted of a 2 (similar versus dissimilar helper) times 2 (ego-central versus non central task) times 2 (high versus low self esteem subjects) between subjects design. Subjects worked on a difficult anagram task, and their actual help seeking behaviour served as a dependent measure. The findings support the experimental hypotheses. The conceptual and applied implications of these findings are discussed.     

Reactions to Receiving Assumptive Help: The Moderating Effects of Group Membership and Perceived Need for Help1

The present study examined how group membership and need for help, variables that can operate independently or in combination, can affect reactions to receiving help. Arab participants (n = 164) received or did not receive help from an in‐group member (Arab helper) or from an out‐group high‐status member (Jewish helper) when the task was described as easy or difficult, or when no information was given. As predicted, Arab participants who received assistance from a Jewish helper or received assistance on an easy task showed more negative reactions than did those who received assistance from an Arab helper or on a difficult task. The theoretical implications for disentangling intergroup and interpersonal influences on reactions to receiving help are considered.     

It's the thought that counts: on perceiving how helpers decide to lend a hand

How do people react to those who have helped them? The authors propose that a recipient's evaluation of a helper's intentions and the recipient's own attitudes about future interactions with the helper depend partly on the recipient's perceptions of how the helper decided to assist: on the basis of affect, of role, or of cost-benefit calculation. When a recipient perceives that the decision was based on affect (i.e., positive feelings about him or her), he or she will be more inclined toward future interaction and reciprocation than if he or she perceives the decision as based on role or cost-benefit calculation. It is proposed that these "decision modes" signal the helper's underlying attitudes about the recipient, which in turn, clarify their relationship. A boundary is also identified: The negative impact of apparent cost-benefit thinking is greatest when the amount of help provided is small. Predictions are confirmed in four studies of actual and experimentally manipulated helping episodes.     

Recipient need and efficacious caring as moderators of helpers’ reactions to rejection and acceptance

Two experiments support and extend the thesis that rejection of their help is stressful for would-be helpers, and that it leads to “damage controlling” reactions whose eventual goal is to restore their self-image of being efficacious at helping and caring. American college students were invited to offer help, if they wished, to a poorly performing (confederate) recipient who then either rejected or accepted it. Rejected helpers expressed relatively negative affect, biased postdictions of low acceptance, claims of low decision control, recipient- and self-devaluation, and less desire for further association. Individual differences in self-perceived “efficacious caring” and manipulated level of recipient need were shown to moderate some of these outcome reactions. Violated expectancy of acceptance was shown to mediate some of these reactions. Studies were cited showing the generalizability of these findings and theoretical framework to applied contexts and across cultural settings.     

Instrumentality boosts appreciation: helpers are more appreciated while they are useful

We propose that in social interactions, appreciation of a helper depends on that helper's instrumentality: The more motivated one is to accomplish a goal, and the more one perceives a helper as able to facilitate that goal, the more appreciation one will feel for that helper. Four experiments supported this instrumentality-boost hypothesis by showing that beneficiaries felt more appreciation of their helpers while they were receiving help toward an ongoing task than after that task was completed or after the helper was deemed no longer instrumental. This finding held for both the positive side of appreciation (gratitude) and the negative side (feelings of indebtedness) and also across a range of relationships (complete strangers, newly acquainted partners, and friends). This pattern of appreciation is counterintuitive for helpers, and so a mismatch arises between the time courses of beneficiaries' experienced appreciation and helpers' expectations of appreciation.     

Effects of Offered and Requested Help on Help Seeking and Reactions to Being Helped1

Subjects could receive assistance on a difficult logic problem either by requesting help or by accepting an offer of aid from a helper. Normativeness of help seeking and presence of an incentive for correct completion of the task were also varied. Results of the study indicated that more help was obtained in the offer condition and that subjects liked the helper more when help was offered than when it was requested. The normativeness and incentive variables did not produce the expected effects. Negative consequences of requesting help were interpreted in terms of attribution theory, and the implications of these findings for help-delivery systems were discussed.     

The Effect of Acceptance/Rejection Status, Status Notification, and Organizational Obligation Fulfillment on Applicant Intentions

Reactions to receiving or failing to receive rejection/acceptance letters were examined from the perspective of psychological contracts. In Study 1, a laboratory experiment, organizational obligation fulfillment was predicted by status (rejection/acceptance) and notification (no notification; notification only; notification plus explanation) such that those rejected without notification reported the lowest level of organizational obligation fulfillment. In Study 2, a field survey, applicants who were rejected with no rejection communication were more likely to believe that the organization failed to fulfill its obligations, and reported more negative intentions toward the organization compared to those who received a rejection communication. In both studies, organizational obligation fulfillment accounted for incremental variance in applicant intentions, beyond that of applicant status and type of rejection notification.     

Attributing autonomous versus introjected motivation to helpers and the recipient experience: Effects on gratitude,attitudes, and well-being

Three studies examined the effects of motivation attributed to helpers on recipient reactions. Participants read and responded to scenarios depicting various helping events, in which indicators of helpers having autonomous or controlled (introjected) motivations were embedded. Results showed that recipients experienced more gratitude toward autonomous helpers than those helping for controlled motivations. Helping interactions involving more autonomous attributions were also predictive of positive attitudes toward helpers, positive affect, and felt closeness. Gratitude mediated the effects of autonomous versus controlled helping on recipient positive attitude, well-being, and closeness to helpers. Study 3 confirmed that helper autonomous motivation independently predicted gratitude and other positive reactions to receiving help even when controlling for other important attributions, namely, perceived helper empathy, cost to helper, valuing of help, and perceived similarity.     

Potential Clinical Implications of Implicit and Explicit Attitudes Within Possible Exercise Selves Schemata: A Pilot Study

Our purpose was to explore implicit as well as explicit exercise schemata of 51 inactive to highly active college students. For the implicit measure, a pilot study was used to establish the word set (exercise-related, nonexercise-related, and nonwords) for the lexical decision task. A latency differential was calculated based on reaction times to these word sets. Participants used self-regulatory functions to rate both hoped and feared exercise selves and reported workout hours. An estimate of aerobic fitness was derived. Results showed that implicit exercise attitudes were related to the importance placed on being an exerciser and on avoiding being a nonexerciser. Those who self-identified as an exerciser had higher levels of self-efficacy, workouts, and fitness. In contrast, those who self-identified as a nonexerciser were less active and fit and seemed to dwell on negative thoughts related to self-efficacy. Clinicians might help clients explore these attitudes, especially importance.     

Suicide survivors: psychotherapeutic implications of egocide.

Interviews with seven of ten known survivors of jumps from the Golden Gate Bridge and San Francisco-Oakland Bay Bridge revealed that all of them experienced transcendence and spiritual rebirth phenomena. The psychotherapeutic implications of these findings lie in helping depressed and suicidal individuals confront death in a symbolic and meaningful way. The issue is one of "egocide" (symbolic suicide) and aiding individuals in the rebirth process. In this way actual suicides can be prevented. When individuals experience partial "deaths" (like loss, failure, rejection, depression, suicidal states, or negative parts of their egos), there is opportunity for "rebirth" (positive transformation, creative change, growth, and significant spiritual reawakening). The therapeutic task is to help individuals differentiate between "ego death" and total death and to discover through the creative process of psychotherapy that overt suicide need not be a solution.     

Acceptance of Help as a Function of Similarity of the Potential Helper and Opportunity To Repay1

College students were given the task of making an object from balloons while being observed by someone who they were told had highly similar values (similar conditions) or highly dissimilar values (dissimilar conditions). Later they were to observe while the other made an object from wire coat hangers that were already unwound (no opportunity to repay conditions) or were not unwound (opportunity to repay conditions). In preparation for the subject's task, the balloons had to be blown up and the other offered to help. The number of balloons the subject gave the other was the measure of acceptance of help. An interaction between similarity and opportunity to repay was found. As hypothesized, acceptance of help was greater when the potential helper was similar than when he was dissimilar only when the opportunity to repay was anticipated; when no opportunity to repay was expected, the reverse was found.     

Predicting Military Flight Training Success by a Compensatory Tracking Task

This study evaluated the validity of a compensatory tracking task for pre- dicting success in naval flight training. Its purpose was to determine if psychomotor test scores would add unique variance to the current aviation selection model. Aviation candidates (N = 187) admitted on the basis of current selection test scores were administered a 20-min computer-based tracking task before beginning flight training. Performance on the task was compared with flight training outcomes as measured by passlfailure and cu- mulative flight grade. The results indicated that the tracking task scores differentiated candidates who completed training from those who failed. Multiple regression analyses confirmed that the tracking task scores added unique variance to the current selection model.     

The Impact of Social Comparisons After Failure: The Moderating Effects of Perceived Control

It was proposed that the impact of upward and downward social comparisons on affect and behavior following failure is moderated by perceived control. Subjects who failed an initial test were led to believe that it was either possible or impossible to improve performance on a second test and were exposed to information indicating that others either had done better or had done worse on the first test. As predicted, those who believed that they had little control over their subsequent outcomes and who were exposed to upward comparisons reported greater depressive and hostile affect and persisted less on the second task relative to other subjects. In addition, subjects who had low perceived control showed more interest in additional comparison information when they believed that others had done worse than when they believed that others had done better. Those who believed that they had high control did not show this preference. Findings suggest that upward comparison is debilitating only when accompanied by low perceived control. Further, exposure to downward comparison information may prevent some of the negative effects that have previously been associated with low personal control.     

External threat and the definition of deviance

Research ( Lauderdale , 1976; Schachter , 1951) suggests that an external threat to a group can lead to the rejection of deviant members of the group and alteration of group communication patterns and solidarity. This study sought to extend those findings, integrate them with concepts from Simmel 's (1917/1955) work on group conflict, and link them to key issues in the societal reaction approach to deviant behavior. We examined the effect of variation in level of threat, the relationship between deviant status and nonconformity to the central task norm, the role of high-status actors in deviance designation, the relationship between rejection and negative definition of the deviant, and the effects of rejection and negative definition on group solidarity. Hypotheses were tested in an experimental design involving three conditions (strong threat, weak threat, and no threat). The results suggest that (a) the level of threat is directly related to the extent of rejection and negative definition, (b) nonconformity to the central task norm is not systematically related to deviant status, (c) high-status actors are more involved in the rejection of the deviant, (d) sociometric rejection of the deviant is accompanied by negative definition in the strong-threat condition, and (e) the level of group solidarity is related to the extent of rejection and negative definition. Implications of these findings are discussed relative to the societal reaction approach to deviant behavior and analogous processes in other social groups.     

The importance of monitoring and self-regulation during multitrial learning

Theory suggests that accuracy of metacognitive monitoring and self-regulation of study will affect test performance, but there is little empirical evidence linking these variables. I examined the relation among these variables in a multitrial learning task. Regression analyses showed that monitoring accuracy and self-regulation were reliably related to test performance--greater monitoring accuracy and more effective self-regulation were associated with greater test performance. These analyses were contrasted with analyses typically conducted in previous research, to show the importance of using a multitrial learning task and of attending to the theoretically based causal relation among variables when evaluating how monitoring accuracy and self-regulation are related to test performance. The results of this investigation may help to explain why previous research has failed to link these variables.     

Effects of Computer Privacy on Help-Seeking1

Subjects (N= 28) performing a complex disjunctive concept-formation task on a microcomputer were given the opportunity to seek help following failure to correctly identify concepts. The proportion of those seeking help was significantly greater when the source of help was the computer itself (86%) rather than another person (36%). Consistent with past research, those who did not ask for help gave reasons other than the potential negative social consequences of doing so. Self-report data and a systematic test for the presence of experimenter-induced demand ruled out several possible sources of confounding. The results have implications for designers of time-sharing and networked computer systems.     

自主定向与依赖定向的群际帮助在动机与后果上的差异

群际帮助指施助者作为某个群体成员对另一群体成员的帮助, 分为自主定向和依赖定向的帮助两类。自主定向的群际帮助被施助者求同需要所驱动, 提供给受助者自己解决问题的方式方法, 会缩小受助者与施助者之间的差异; 而依赖定向的群际帮助被施助者差别化需要所驱动, 直接提供给受助者满足需求的物质, 会维持甚至扩大受助者与施助者之间的差异并使前者长期依赖后者。     

Temporal effects on attributions for one's own behavior: The role of task outcome

Previous investigations into how attributions for one's own behavior change over time have resulted in surprisingly inconsistent results. Two experiments were conducted to account for these discrepant findings. In Experiment 1 male undergraduates were given feedback indicating that they had done either well or poorly on a skill-assessment test. Half of the subjects believed they were being videotaped when performing the test, half did not. In addition, half of the subjects completed attribution questionnaires immediately after the feedback, whereas half completed the questionnaires 2 or 3 days later. It was found that subjects who felt they had succeeded on the task made attributions that were more dispositional over time and subjects who felt they had failed made attributions that were more situational over time. No effect for the videotape manipulation was found. Experiment 2 replicated the task outcome effect and provided evidence suggesting that the effect was caused by a selective forgetting of unflattering attributions.