冲突还是增益？员工资质过剩感知对工作家庭关系的影响

近年来,随着高等教育的普及和经济环境变化,组织中员工感知的资质过剩现象愈发普遍,引发了越来越多企业管理者和学者的关注和讨论。然而以往有关员工资质过剩感知的研究主要聚焦于对组织内成员工作态度或行为的影响,而对于其是否以及如何产生工作外溢出效应,特别是如何对工作家庭关系产生影响,尚缺乏系统研究。为了更深入地探讨员工资质过剩感知的影响,本研究从员工个体的工作-家庭关系和其配偶的家庭-工作关系两方面,探讨了员工资质过剩感知的工作场所外溢出效应和交叉影响。具体而言,第一,基于认知评价理论,构建了员工资质过剩感知对其自身工作-家庭冲突的“悖论”中介模型,从而揭示其潜在的双刃剑效应;第二,基于工作-家庭增益模型,探讨员工资质过剩感知对其工作-家庭增益的双路径机制和边界条件;第三,结合交叉效应和性别角色导向理论,探索员工资质过剩感知对其配偶家庭-工作冲突和家庭-工作增益的交叉效应模型,明确员工性别与性别角色导向的双重调节作用,从而深化并拓展员工资质过剩感知的工作外影响研究。相关发现不但有助于从不同理论视角揭示员工资质过剩感知对工作家庭关系的影响,丰富现有理论基础,同时也将为企业的管理实践提供建议。     

家庭支持型主管行为对员工的影响与作用机制：基于元分析的证据

为厘清家庭支持型主管行为对员工的独特影响,并比较不同的作用机制,本研究对包含204个独立样本、340个效应值及91145名员工的164篇文献进行了元分析,结果发现：(1)与一般主管支持行为相比,家庭支持型主管行为对员工的任务绩效、创新行为和生活满意度有更强的积极影响。(2)工作对家庭冲突(资源视角)、领导-成员交换(交换视角)和情感承诺(情感视角)均能解释家庭支持型主管行为对员工的作用机制,并互为补充。具体而言,三者均能中介家庭支持型主管行为对任务绩效的影响;领导-成员交换和情感承诺在家庭支持型主管行为与创新行为间起中介作用;工作对家庭冲突和领导-成员交换则在家庭支持型主管行为影响生活满意度中发挥中介效应。研究结果为家庭支持型主管行为的影响效果提供了可靠结论,也有助于深入理解其作用机制。     

工作-家庭支持的结构与测量及其调节作用

在深度访谈和开放式问卷调查的基础上, 编制了工作-家庭支持问卷。探索性因素分析和验证性因素分析结果表明, 中国文化背景下的工作-家庭支持由组织支持、领导支持、情感支持和工具性支持四个维度构成。问卷的信效度指标良好。无约束结构方程模型分析结果表明, 工作-家庭支持能够有效调节工作-家庭冲突与离职意向的关系。     

组织亲家庭支持对生活满意感的影响机制:基于工作-家庭资源的视角

以工作-家庭资源理论为支撑,采用问卷法调查了509名企业员工,探讨亲家庭政策的使用和家庭支持型主管行为(FSSB)这两种组织亲家庭支持方式对员工生活满意感的影响机制。结果表明:(1)FSSB在亲家庭政策使用与工作-家庭增益之间起调节作用。(2)工作-家庭增益在亲家庭政策使用、FSSB以及两者交互作用与生活满意感之间起中介作用。研究提示:可通过干预,提升FSSB进而提高亲家庭政策的使用效果。     

工作-家庭支持对员工创造力的影响探讨

采用问卷调查法, 以773对上级-下属配对数据为样本, 探讨了工作-家庭支持对员工创造力的影响及其内在作用机制。结果表明, 在我国文化背景下, 工作-家庭支持由组织支持、领导支持、情感性支持和工具性支持四个因素组成, 其中组织支持和领导支持统称为工作领域支持, 情感性支持和工具性支持统称为家庭领域支持; 工作投入中介工作领域支持对员工创造力的影响; 创造性人格在工作投入与员工创造力关系之间起调节作用。     

家庭支持型主管行为与双职工夫妻的婚姻满意感:一个积极溢出-交叉模型

为了揭示家庭支持型主管行为(FSSB)对双职工夫妻双方婚姻满意感的影响及作用机制,本研究结合资源-获取-发展观和基于关系支持的积极发展模型,从夫妻互动(相互支持)的角度构建了一个积极溢出-交叉模型。运用结构方程模型对370对双职工夫妻配对数据进行分析,结果表明:(1)FSSB与我国双职工夫妻双方的婚姻满意感均正相关;(2)FSSB可通过增加员工的工作-家庭增益促进员工夫妻间相互支持的互惠效应,进而提升员工夫妻双方的婚姻满意感;(3)夫妻双方所获得的FSSB均可通过促进丈夫的婚姻满意感进而提升妻子的婚姻满意感。本研究提示,增加FSSB能有效促进双职工夫妻间的相互支持、提升夫妻双方的婚姻满意感。     

角色压力、工作家庭冲突和心理抑郁的中美比较--社会支持的调节作用

在中国和北美两个样本中,探讨了工作家庭冲突模型的共性和差异。首先使用多组验证性因子分析找到适用于中美样本的模型,然后采用结构方程模型和多层次回归进行假设检验。结果显示,中美员工感知到的工作-家庭(家庭-工作)冲突在工作(家庭)角色压力和心理抑郁的关系中都起中介作用。此外,情境的差异导致中美员工在工作支持和家庭支持的调节作用上有不同的表现,即中国员工感受到的工作(家庭)支持对角色压力和冲突间关系的调节作用不显著,在北美样本中,工作支持负向调节工作角色压力到工作-家庭冲突的关系,而工作支持和家庭支持正向调节家庭角色压力到家庭-工作冲突的关系。本文的发现能够帮助管理者意识到情境因素的重要作用,从而制定更为有效的管理决策。     

集体主义-个体主义文化视角下工作-家庭关系差异分析

工作-家庭关系研究是组织与管理心理学中研究的热点议题,社会文化因素是工作-家庭关系研究中的重要影响因素。本文在分析已有相关文献的基础之上,总结发现:个体主义文化下的员工工作和家庭之间的关系对等并且领域之间界限明晰,而集体主义文化下个体的工作-家庭之间的关系并非完全对等,且员工的工作和家庭之间存在更多联结。如何在现有的工作-家庭关系研究的基础上明晰适合我国文化背景的研究理论以及挖掘能够体现我国工作-家庭关系特征的研究主题是今后研究的方向与任务。     

支持感知对知识共享行为的影响:不同支持感知的比较研究

基于多重对象支持感知,本文比较了组织支持感知与主管支持感知对员工知识共享行为的差异影响。通过对632名知识型员工的实证研究表明,组织支持感知与主管支持感知对员工知识共享行为都产生显著影响,但组织支持感知对员工知识共享行为的影响显著强于主管支持感知的影响,这与组织行为理论的具体对象匹配原理不完全一致。研究结论的意义在于,中国的知识管理实践应该逐步从"个人关系"导向向"组织关系"导向转变。     

非工作时间工作连通行为与婚姻倦怠的关系

基于资源保存理论和溢出效应模型构建了一个有调节的中介模型,探讨非工作时间工作连通行为对婚姻倦怠的影响机制。使用非工作时间工作连通行为量表、工作家庭冲突量表、伴侣支持应对问卷(来自伴侣的支持应对和共同应对)和婚姻倦怠量表对1620位已婚的各行业职场人士进行测量。结果表明：(1)非工作时间工作连通行为对婚姻倦怠和工作对家庭的冲突有显著正向预测作用;(2)非工作时间工作连通行为通过工作对家庭的冲突对婚姻倦怠起到预测作用;(3)伴侣支持应对调节了工作对家庭的冲突对婚姻倦怠的影响。本研究为如何降低非工作时间工作连通行为对婚姻倦怠的负面影响提供了指导。     

Servant leadership effectiveness: do religious atmosphere and housing price matter? social information-processing Perspective

Leadership effectiveness is a result of the interaction between leadership style and the social and organizational environment. We draw on social information-processing theory and analyze how the interaction between servant leadership and the social environment (i.e., religious atmosphere and housing price in one region) influences employee behavior. We likewise measure geographic-proximity-based religious atmosphere and housing price variables on the basis of 25 geographically disparate branches of a company, including a sample of 82 supervisors and 351 employees. Multilevel analyses reveal that the interaction between servant leadership and religious atmosphere has a positive effect on employee helping behavior but not for employee voice behavior. Conversely, the interaction between servant leadership and housing price has a positive effect on employee voice behavior, but does not have such effect on employee helping behavior. We also discuss the theoretical and practical implications on leadership research.

     

AN UPWARD FEEDBACK FIELD EXPERIMENT: SUPERVISORS' CYNICISM, REACTIONS, AND COMMITMENT TO SUBORDINATES

A field experiment was conducted to examine outcomes associated with an upward feedback program in a policing agency. Experimental groups included 110 supervisors who were randomly assigned to 1 of 2 conditions: (a) a feedback group in which supervisors and subordinates completed surveys and received feedback at two time periods, or (b) a survey-only group in which supervisors and subordinates completed surveys at Times 1 and 2, but supervisors received feedback only at Time 2. Results showed no significant improvement for the feedback or survey-only group with regard to subordinate ratings of leadership. However, a significant decrease in self-rated leadership scores occurred between Time 1 and Time 2 for the supervisors receiving feedback at Time 1, and no such changes were observed for supervisors who were only surveyed at Time 1. In addition, Time 1 to Time 2 leadership change was predicted by organizational cynicism and the extent to which the recipient reacts positively to upward feedback and takes steps to improve. Thus, individual attitudes appear to be relevant to behavior change following upward feedback. In addition, leadership measured at Time 1 predicted supervisors' commitment to their subordinates at Time 2 for the feedback group, but not for the survey-only group. Such results demonstrate that outcomes in addition to performance, such as commitment to subordinates, need to be considered in the implementation of upward feedback programs.     

参与型领导对员工幸福感的双重影响：感知同事支持的调节作用

本研究探究了参与型领导对员工工作幸福感的双重影响,并探究了感知同事支持的调节作用。基于191份互联网企业员工的三阶段追踪数据,采用路径分析发现：参与型领导既能增强员工的组织自尊进而提升员工工作幸福感,又会加重员工的工作负荷进而降低员工工作幸福感。感知同事支持在上述两条路径过程中发挥调节作用,当员工感知到高水平同事支持时,工作负荷的中介效应被削弱,而组织自尊的中介效应被强化。上述结果能启发管理者如何有效地为企业员工谋幸福。     

公仆型领导的负面效应及其缓冲机制探究

过去, 研究人员普遍认为公仆型领导是一种对员工、团队和组织有积极作用的领导方式, 但新近的研究表明公仆型领导也会引起潜在的负面效应。针对此问题, 首先介绍公仆型领导的概念与研究概况。然后, 分别从领导者自身和下属员工的角度, 基于角色压力、自我控制资源分配、资源保存、内隐追随、领导与成员交换、领导原型等理论, 探究公仆型领导的负面效应及其缓冲机制。最后, 从研究层面、研究方法、研究视角、研究内容等四个方面提出未来研究建议。     

授权赋能领导行为与组织公民行为:员工的领导认同感和组织心理所有权的作用

认同感和控制感出发,研究授权赋能领导行为对员工组织公民行为的作用机制和边界条件。通过问卷调查,搜集了162名主管及其460名直接下属的数据。研究结果表明,授权赋能领导行为对员工对主管的领导认同感有积极影响作用;领导认同感在授权赋能领导行为与员工组织公民行为之间起到中介作用;员工对组织的心理所有权对领导认同感的中介效应起到调节作用。     

Servant leadership and employee outcomes: the moderating role of subordinates’ motives

Drawing from implicit leadership theories we advance servant leadership theory by examining moderating mechanisms that explain under what conditions servant leader behaviours impact followers in organizations. Specifically, we focused on the moderating role of subordinates’ motivational orientations—prosocial values or impression management motives—in relationships between servant leadership behaviours and job satisfaction, as well as subordinate organizational citizenship behaviours (OCBs). Using time-lagged data collected from 192 supervisor-subordinate dyads, we found that servant leadership was positively associated with employees’ job satisfaction, but not significantly related to their performance of OCBs. We also found evidence that subordinates’ motives moderate the relationships between servant leadership and outcomes. Specifically, employees high on impression management experienced lower levels of job satisfaction than their lower scoring counterparts. Our findings suggest that servant leadership may not be equally beneficial for all followers. We discuss implications for theory and practice.     

Hurry up! The role of supervisors’ time urgency and self‐perceived status for autocratic leadership and subordinates’ well‐being

This study examines the connections among supervisors’ time urgency, their leadership behavior, and subordinate outcomes. Integrating cognitive perspectives on time urgency with contemporary thinking on the psychological experience of status, we reason that supervisors’ time‐urgent personality relates positively with their autocratic leadership behavior, and we cast supervisors’ self‐perceived status as a moderator of this linkage. Moreover, we enrich this leader‐centric perspective with a complementary, more follower‐centric view, recognizing that the consequences of supervisors’ time urgency likely extend beyond their own behavior to indirectly affect their subordinates’ well‐being at work. We tested our hypotheses using a field sample of 60 supervisors and 277 of their subordinates. Results indicate that (a) supervisors with higher time urgency are more likely to exhibit autocratic leadership behavior when they also perceive themselves as having relatively high status among subordinates, but not when perceiving lower status, and (b) supervisors’ time urgency exhibits a conditional indirect effect (via autocratic leadership) on subordinates’ work stress and time pressure experiences. Hence, this study illustrates an important boundary condition for the consequences of supervisors’ time urgency, and it demonstrates that this personality characteristic not only shapes supervisors’ leadership behavior but also affects the subordinates they are charged with leading.     

Personality and work-home interaction among dual-earner couples in South Africa: Testing an actor-partner interdependence model

This study aimed to investigate the effect of personality on work-home interaction crossover effects among dual-earner couples in South Africa. The participants were dual-earner couples (n = 264; 132 couples) with young children. They completed measures on work-home interaction and personality. Multilevel modelling was used to analyse predictions for six personality variables and four work-home interaction outcome variables. Additionally, we examined interaction effects between husbands’ and wives’ actor effects, as well as between their partner effects. Results suggest only wives’ Extraversion, Emotional Stability, and Openness positively influenced husbands’ experience of work-home interaction. Work-home personality crossover actor effects were more pronounced for wives. Partner effects were stronger for husbands in that an increase in Extraversion in wives will increase husbands’ experience of positive home-work interaction. A gendered effect appears to influence work-home interaction among South African working couples; this knowledge is important for interventions to establish balanced work and home lives.     

Antecedents of team potency and team effectiveness: an examination of goal and process clarity and servant leadership

Integrating theories of self-regulation with team and leadership literatures, this study investigated goal and process clarity and servant leadership as 3 antecedents of team potency and subsequent team effectiveness, operationalized as team performance and organizational citizenship behavior. Our sample of 304 employees represented 71 teams in 5 banks. Results showed that team-level goal and process clarity as well as team servant leadership served as 3 antecedents of team potency and subsequent team performance and team organizational citizenship behavior. Furthermore, we found that servant leadership moderated the relationships between both goal and process clarity and team potency, such that the positive relationships between both goal and process clarity and team potency were stronger in the presence of servant leadership.     

Support from the top: supervisors' perceived organizational support as a moderator of leader-member exchange to satisfaction and performance relationships

The authors hypothesized that supervisors' perceived organizational support (POS) would moderate the relationships between leader-member exchange (LMX), job satisfaction, and job performance. On the basis of social exchange theory, supervisors' exchanges with the organization and subordinates should be interconnected. The authors expected that supervisors with high POS would have more resources to exchange with subordinates. Thus, supervisor POS should enhance the relationships between LMX and job satisfaction and LMX and job performance for subordinates. Hierarchical linear modeling analysis provided support for the hypotheses in a sample of 210 subordinates and 38 supervisors of a grocery store chain. The positive relationship between LMX and job satisfaction was stronger when supervisors had high POS. Moreover, LMX was related to performance only when supervisors had high POS.