Workplace Expression of Emotions and Escalation of Commitment1

These studies examined the effects of expressions of anger and guilt in the workplace on escalation of commitment. Study 1 examined the relationship between employees' reports of coworkers' emotion expressions and continued investment in a poorly performing subordinate. Study 2 tested the effects of leader expressions of anger and guilt on continued investment in a failing project. Results of both studies demonstrate that expressions of anger lead to greater escalation of commitment, while expressions of guilt lead to de‐escalation. Experimental results indicate that the effects of emotion expressions on escalation are strongest when individuals are collectively responsible for the initial decision, a finding that was mediated by feelings of psychological safety.     

The role of the psychosocial safety climate in coping with workplace bullying: A grounded theory and sequential tree analysis

Workplace bullying is a severe workplace stressor that affects both employees and organizations. Despite a wealth of research of the prevalence of workplace bullying and its correlates, little research has been done on the process of bullying. In a qualitative study, based on the grounded theory approach, we examine the role of psychosocial safety climate (PSC) in influencing employees’ coping strategies and ultimately the escalation of bullying. Interviews were conducted with 20 Malaysian workers from various organizational settings, who also completed a 12-item PSC scale. The analysis revealed that coping strategies took the form of a modified exit-voice-loyalty-neglect (EVLN) model, whereby acquiescence replaced loyalty in the matrix. In turn, five escalation patterns of bullying were identified, linked to the coping options used by employees. We found that employees tended to voice in high PSC contexts, which led to swift resolution of bullying. In low PSC contexts, employees tended to neglect or acquiesce before exiting the organization because the bullying remained unresolved, which was revealed in four different trajectories of escalation without resolution. These results emphasize the influence of the organizational climate for psychosocial safety in shaping the coping options available to bullied workers, and the likely success of these strategies.     

Individual differences in creativity: personality,story writing,and hobbies

This study investigated the relationship between creativity and personality among college students from a variety of major fields of study. Indicators of creativity were ratings of written stories, lists of personal hobbies, and scores on the Creative Personality Scale (CPS; Gough, 1979 ). Personality was assessed broadly using the NEO‐Five Factor Inventory (Costa and McCrae, 1985 ) as well as measures of depersonalization, intolerance of ambiguity, faith in intuition, and problem‐solving styles. The results showed a positive relationship between openness to experience and all creativity measures. Moreover, high scores on intuition and extraversion were the best predictors for creativity as measured by the CPS. Story creativity was predicted by low scores on conscientiousness. Depersonalization was not significantly related to creativity. The results of this investigation confirm and extend previous research in demonstrating a close association between creativity and specific personality traits. Future research should clarify the nature of the creative personality across individuals of differing levels and domains of expertise. Copyright © 2001 John Wiley & Sons, Ltd.     

Personality and music: Can traits explain how people use music in everyday life?

This paper reports the results of a study on the relationship between individual differences and specific uses of music, referring to why and how people use music in everyday life. Questionnaire data from 341 respondents showed that open and intellectually engaged individuals, and those with higher IQ scores, tended to use music in a rational/cognitive way, while neurotic, introverted and non‐conscientious individuals were all more likely to use music for emotional regulation (e.g. change or enhance moods). Results suggest that individual differences in personality and cognitive ability may partly determine the way in which we experience music. Limitations and suggestions for future studies are discussed.     

Relevance of social categories,depersonalization and group processes: two field tests of self‐categorization theory

Two field studies investigated whether, as predicted by self‐categorization theory (Turner, 1987 ), the relationship between comparative fit of an ingroup‐outgroup categorization and group phenomena is mediated by depersonalization of self‐perception, and moderated by category accessibility. In the first study participants were football fans, and in the second they were employees in an organization. In each study, two experimental conditions were created, whereby the accessibility and salience of the ingroup‐outgroup categorization were varied. New measures of comparative fit and depersonalization were developed, based on meta‐contrast ratios. Outcome variables were ingroup bias (Studies 1 and 2), ingroup entitativity, organizational citizenship behaviours, job satisfaction and turnover intentions (Study 2). Consistent with self‐categorization theory, results showed (a) that comparative fit determined ingroup bias and other criterion variables through the mediating process of depersonalization, and (b) that this process was active only when the category was highly accessible. The moderational role of accessibility concerned the relationship between depersonalization and outcome variables, not the link between fit and depersonalization. Copyright © 2006 John Wiley & Sons, Ltd.     

The Effect of an Expressive‐Writing Intervention for Employees on Emotional Self‐Efficacy,Emotional Intelligence,Affect, and Workplace Incivility

This study examined the effect of an expressive‐writing paradigm intervention designed to increase emotional self‐efficacy in employees. Participants in the intervention condition with lower pre‐test self‐efficacy scores showed significant increases in self‐efficacy. Further, participants in the writing intervention condition showed increased emotional intelligence and positive affect, and decreased workplace incivility perpetration compared to participants in the control writing condition. Overall, the results indicate that an expressive‐writing intervention may be an effective strategy for increasing positive workplace outcomes.     

When the “U” is not Inverted: Trajectories of Expressed Emotional Arousal Predict Relationship Satisfaction

Maladaptive emotional reactivity and dysfunctional communication during couple conflict are both destructive to couple functioning, and observational research has elucidated how conflict escalates. However, much of the evidence is based on measures that combine content (i.e., what was said) and the emotion with which it was said, which are then examined using sequential analyses. Despite the general presumptions about underlying emotional reactivity and escalation in negative emotions as part of relationship distress and deterioration, little empirical data are available that directly examine these continuous shifts in emotions. The current study examined concurrent and longitudinal associations between relationship satisfaction and trajectories of change in vocally expressed emotional arousal during couple conflict in 62 couples who participated in a relationship education program. Contrary to expectations and patterns found in distressed couples, trajectories followed a U‐shape rather than an inverted U‐shape curve, with steeper and more persistent decreases in emotional arousal predicting more stable relationship satisfaction over time. In addition, there were within‐couple effects. These results suggest that early signs for relationship deterioration may be less in the form of overt escalation as would be seen in distressed couples. Instead, couples who subsequently deteriorate more are less effective in calming emotional arousal. They also are less able to remain at lower emotional arousal. It is possible that the more pronounced escalation toward the end of the conversation in more at‐risk couples is a precursor of the greater escalation patterns seen in distressed couples; this should be examined empirically. Limitations and implications are discussed.     

Physical discipline,escalation, and child abuse potential: psychometric evidence for the Analog Parenting Task

Data from three studies provide new evidence to support the validity of the Analog Parenting Task (APT) as an instrument to assess risk for harsh, physically aggressive parenting. In this series of studies, there was a strong association between APT scores of expected use and escalation of discipline strategies and self‐reported disciplinary attitudes. APT scores were also associated with physical abuse potential as assessed by both a well‐established measure of child abuse potential (Child Abuse Potential Inventory) and another instrument designed specifically for use in pre‐parent populations (e.g., Adult–Adolescent Parenting Inventory‐2). This study provides new psychometric evidence to support the use of the APT to assess harsh parenting. Additionally, these data highlight the connection between acceptance and use of physical disciplinary strategies, propensity for disciplinary escalation, and risk for abuse perpetration. The findings are discussed in the context of Milner's Social Information Processing model [Milner, 2003] of abuse, which suggests that parental selection of disciplinary responding and the monitoring of disciplinary responding are key events in the disciplinary process. The APT may prove a useful adjunct to more commonly used self‐report measures to allow for multimethod assessment of risk for punitive parenting. Aggr. Behav. 36:251–260, 2010. © 2010 Wiley‐Liss, Inc.     

The Effect of Non‐native Accents on the Evaluation of Applicants during an Employment Interview: The development of a path model

As the workplace becomes increasingly global, organizations are more likely to employ individuals with non‐native accents. The present study looked at the influence of accents on the evaluation of job applicants during an interview. In addition, a path model was developed to understand the accent condition–hiring recommendation relationship. Participants were asked to evaluate an applicant with one of three accents (Midwestern US, French, Mexican) at two understandability levels (low and high) by listening to an audiofile. The results showed that the applicant with the Midwestern US accent was seen as more hirable than the applicant with the French low understandability accent. The path model indicated that the accent condition–hiring recommendation relationship was mediated by similarity, interpersonal attraction, and understandability.     

Vertical vs horizontal bullying: A need of socio‐interactive ethical trainings at workplace

Bullying at workplaces is a growing problem associated with several antecedents and outcomes of psychological disorders. Extant literature shows the relationship of victimization with the owning‐up curriculum to confront bullying, but so far there is little research to cure the issue of bullying through ethics and there is no study to check the impact of ethical lessons and exercises in training materials to curb bullying at workplace. The current paper is based on a literature review of aggression and bullying, and chiefly addresses the HR practices in rescuing the people from peer victimization. Conceptually segregating supervisor‐subordinate (vertical) and peer‐peer (horizontal) bullying psychology, this paper attempts to see what possible corrective steps can be taken by senior managers, supervisors and psychologists to resolve this critical problem through interior capacities. In this paper, we have developed three propositions for conducting a future empirical investigation in connection to a cohort study. By addressing the counterproductive/deviant behavior, the present report is likely to be beneficial for psychology scientists and HR practitioners in noticing and resolving the bullying issues at the workplace for the well‐being of employees.     

Job autonomy and workload as antecedents of workplace bullying: A two‐wave test of Karasek's Job Demand Control Model for targets and perpetrators

The current study aims to test the hypotheses that are central to Karasek's Job Demand Control Model in relation to workplace bullying. Particular contributions are, first, the focus upon both targets and perpetrators of workplace bullying, and second, the two‐wave design with a 6‐month time lag. We assume that (a) workload at Time 1 associates positively with being a target/perpetrator at Time 2, (b) job autonomy at Time 1 associates negatively with being a target/perpetrator at Time 2, and (c) the positive relationship between workload at Time 1 and being a target/perpetrator at Time 2 is stronger under the condition of low (vs. high) job autonomy at Time 1 (i.e., interaction between workload and job autonomy). Moderated hierarchical regression analyses (N= 320) revealed lagged main effects for being a target, and interaction effects for being a perpetrator. In particular, Time 1 workload was positively and Time 1 job autonomy negatively associated with being a target at Time 2. Job autonomy at Time 1 reduced the positive relationship between workload at Time 1 and being a perpetrator at Time 2. Overall, our results suggest that high strain jobs relate to both being a target and to being perpetrator of workplace bullying, yet through different processes: main effects and interactions, respectively.     

How do people with different attachment styles balance work and family? A personality perspective on work-family linkage

This study explored whether different models of work-family relationship were possible for individuals with different attachment styles. A mail survey was conducted using employees (N = 481) at a midwestern university in the United States. Results suggested that (a) individuals with a preoccupied attachment pattern were more likely to experience negative spillover from the family/home to the work domain than those with a secure or dismissing style, (b) securely attached individuals experienced positive spillover in both work and family domains more than those in the other groups, and (c) preoccupied individuals were much less likely to use a segmentation strategy than the other 3 attachment groups. However, when the conventional job satisfaction life satisfaction relationship was examined, the data provided unique support for the spillover model. Implications of the findings for both attachment and work family relationship literatures are discussed.     

Honesty-Humility and Perceptions of Organizational Politics in Predicting Workplace Outcomes

Purpose

The present study sought to examine whether a personality dimension named Honesty-Humility influences the relationship between employees’ perceptions of organizational politics (POP) and workplace outcomes, both attitudinal and behavioral.

Design/Methodology/Approach

Data were collected online and cross-nationally from 268 full-time employees from various organizations and occupational backgrounds.

Findings

Results indicate that the adverse effect of POP in the workplace is exacerbated for employees who are lower (rather than higher) in Honesty-Humility. Specifically, when perceiving their workplace as political, low Honesty-Humility individuals were more likely to engage in counterproductive work behavior and impression management behavior and to experience greater job stress and decreased job satisfaction.

Implications

Examining the role of individual differences in POP helps to advance our understanding of the mechanisms that employees use to interpret and react within a perceived politically charged workplace. This study provides further evidence of the deleterious effects of POP in the workplace, especially among low Honesty-Humility individuals. Practical implications of this research focus on reducing the likelihood of hiring low Honesty-Humility individuals as well as on reducing the opportunity for undesirable behaviors among currently employed individuals.

Originality/Value

There is a paucity of research exploring the possibility that individuals may react differently from one another to POP within their workplace and, in turn, experience varying outcomes. The present study helps to fill this gap in the literature by providing novel insights as to the role of personality in predicting perceptions of, and reactions to, organizational politics.     

How does workplace ostracism hurt employee creativity? Thriving at work as a mediator and organization-based self-esteem as a moderator

Drawing on the socially embedded model of thriving and conservation of resources theory, we explore the negative effect of workplace ostracism on employee thriving. We model organization-based self-esteem (OBSE) as a moderator and extend our examination to the downstream implications of thriving for employee creativity. Using a scenario-based experiment (Study 1) with 387 working adults, we find that workplace ostracism is more likely to prevent workers with higher levels of OBSE from thriving at work. This finding is verified in Study 2, in which we use multiwave, multisource data collected from 207 employees and their supervisors to test the proposed model. The results further show that for employees with higher levels of OBSE, thriving at work is more likely to mediate the relationship between workplace ostracism and employee creativity. These findings provide important practical implications for fostering employee thriving and promoting creativity in the workplace by managing workplace ostracism.     

Personality as a moderator between emotional exhaustion and workplace deviance among teachers

This study investigated the moderating role of personal factors of agreeableness and conscientiousness in the relationship between emotional exhaustion and workplace deviance. The sample comprised 200 teachers from nine schools in the south-eastern part of Nigeria (females = 85%; married = 85%; age range 20–59 years; organisational tenure = 8.04 years, SD = 7.44 years; senior staff = 55%). The teachers completed measures of self-reported agreeableness, conscientiousness, emotional exhaustion, workplace deviance, and demographics. Hierarchical moderated regression analysis was utilised to predict workplace deviance from agreeableness, conscientiousness, and emotional exhaustion. The results showed that agreeableness and conscientiousness negatively predicted workplace deviance, whereas emotional exhaustion positively predicted it. In addition, individuals who are low in agreeableness were more likely to indulge in workplace deviance, whereas those high in this trait were more likely to refrain from it. Managing personal workplace deviance may sap resources for work productivity.     

Many roads lead to Rome: Self‐regulatory strategies and their effects on self‐control

In a self‐control conflict, people face a dilemma between a current goal (e.g., to exercise regularly) and competing impulses, habits, or desires (e.g., to stay on the couch and continue watching TV). To resolve such conflicts in favor of their goals, individuals may capitalize on a variety of self‐regulatory strategies. In this article, we review recent research on the self‐regulatory strategies people use in their daily lives, research on the effectiveness of these strategies, and research on the consequences of self‐regulatory strategy use on well‐being. We furthermore take both an individual‐differences and a situational perspective by linking strategy use to individual differences between people (e.g., in self‐control) and by emphasizing that strategy effectiveness likely depends on situational context (e.g., on current demands). Finally, we introduce ideas and potential future research questions revolving around the role of individual differences in regulatory flexibility (including context‐sensitivity) for determining a person's self‐regulatory success.     

Motivated comprehension regulation: Vigilant versus eager metacognitive control

The more accurately people assess their comprehension, the more likely they are to engage in study behaviors that precisely target gaps in their learning. However, comprehension regulation involves more than knowing when to implement a new study strategy; it also involves deciding which strategy will most effectively resolve one’s confusion. In two experiments, we explored how people’s motivational orientations influence which study strategies they select to regulate their comprehension. In Experiment 1, people who were motivated to vigilantly protect against potential mistakes (i.e., prevention-focused individuals) were more likely to adopt a rereading strategy than people who were motivated to eagerly pursue new learning opportunities (i.e., promotion-focused individuals). In Experiment 2, this difference in strategy use emerged specifically in response to confusing sentences that had been inserted into the text. Furthermore, by using rereading strategies to resolve their confusion, prevention-focused individuals performed better than promotion-focused individuals on a comprehension test and a transfer task.     

Conventional displays: Evidence for socially mediated costs of threat displays in a lizard

Threat displays are used to settle the vast majority of contests between green anoles (Anolis carolinensis). While these displays have been the subject of a number of studies, very little is understood about the information they convey. Theoretical models divide displays into several types of signals, based on the mechanism that stabilizes their use: 1) performance signals, 2) handicapping signals, or 3) conventional displays. The existence of performance displays has excellent empirical support, as do models of their use. Handicapped signalling models, especially those relating to mate‐choice, have been highly influential, though little evidence suggests that threat displays are, in fact, handicapping. Most threat displays appear to be conventional, but little empirical work documents conventional signalling systems. This study investigated the use of headbob, pushup, and lateral compression displays, and concluded that headbob cadence, a discrete signal with three alternative rhythms, is a conventional display indicating impending escalation. Pushups and lateral compression displays appear not to be handicaps, since neither indicates impending escalation, and they do not correlate with fighting ability or condition. Aggr. Behav. 30:326–341, 2004. © 2004 Wiley‐Liss, Inc.     

The prospective relationship between role stressors and new cases of self‐reported workplace bullying

In line with the “Work environment hypothesis,” role stressors have been proposed as important antecedents of bullying in the workplace. Only a few longitudinal studies on the relationship between role stressors and bullying exist, however, and earlier studies have largely been cross‐sectional. The aim of the present prospective study was to determine whether role stressors at baseline predict new cases of workplace bullying at follow‐up. A total of 2,835 Norwegian employees participated at both baseline and follow‐up, with an interval of two years between the measurements. The study supports the hypotheses that role ambiguity and role conflict, independently, contribute to subsequent new reports of workplace bullying. However, there was a weak reverse effect: reporting being bullied at work at baseline predicted reporting increased levels of role ambiguity and role conflict at follow‐up. Even though the results may indicate a circular relationship between the variables at hand, the weak reverse relationship seems to have little practical impact compared to the stronger relationship from role stressors to bullying. Hence, the results mainly support the hypotheses stating that role ambiguity and role conflict, independently, predict subsequent exposure to workplace bullying.     

Costs in searching for two targets: dividing search across target types could improve airport security screening

The cost of searching for two visual targets simultaneously was compared against two separate single‐target searches using exposure time and accuracy measures within a staircase procedure. Dual‐target search for all stimuli (colour, shape and orientation) exhibited a loss of accuracy for one target. For orientation and shape, this dual‐target cost in accuracy was extreme, with chance‐level performance on one target. For colour, dual‐target search exhibited an additional cost in search time, with search requiring a longer exposure than the summed time required for two single‐target searches. An additional search‐time cost was also found for orientation targets when irrelevant colour variation was added to the display. In conclusion, dual‐target search for dissimilar targets is accompanied by an accuracy cost. Furthermore, colour variation, whether task‐relevant or not, leads to an additional cost in processing speed. The results suggest that a divided‐effort strategy would improve performance in search tasks such as X‐ray baggage screening. Copyright © 2006 John Wiley & Sons, Ltd.