Accents in the workplace: their effects during a job interview

As the workplace becomes increasingly global, organizations are more likely to employ persons from other countries whose accents clearly identify them as different from the local workforce. Understanding the impact of accents in the workplace is important because accents can be salient in the same way as ethnicity, age, gender, and skin color and may be a source of employment discrimination. The present study looked at the influence of accents on the evaluation of job applicants during an interview for a human resource manager position. Participants from the US were asked to evaluate an applicant with one of three accents (Midwestern US, French, Colombian) by listening to an audiofile. The results showed that the applicant with the Midwestern US accent was evaluated more positively than the applicant with the French accent; however, the applicant with the Colombian accent did not receive an evaluation that differed significantly from those given to the applicants with either the French or the Midwestern US accent. Analyses of process variables indicated that the bias against the French-accented applicant was mediated by perceived lower similarity. These results are consistent with the similarity-attraction hypothesis, which states that demographic variables will impact judgments to the extent to which they make the decision-maker view the applicant as similar or dissimilar. The ability of accent to trigger bias highlights the importance of considering the full array of characteristics that can lead to discrimination in employment settings. Research on employment discrimination has traditionally focused on visual cues such as gender and ethnicity, but in an interview situation, the way the applicant speaks is also important.     

The Effects of the Structured Interview on Reducing Biases Against Pregnant Job Applicants

Some research has been conducted on the discrimination faced by pregnant women in the workplace. Few studies, however, have specifically investigated how this bias is manifested in employment or hiring decisions. The current study was designed to examine possible bias during structured interviews. Participants watched a videotaped scenario in which candidates were interviewed for a job. The 2 × 2 × 2 experimental conditions were varied to represent a structured or an unstructured interview, a pregnant or nonpregnant interviewee, and the open position of either a high school teacher or sales representative. Results indicate an overall bias against pregnant women and suggested that the structured interview reduces this bias.     

RECONSIDERING THE EMPLOYMENT INTERVIEW: A REVIEW OF RECENT LITERATURE AND SUGGESTIONS FOR FUTURE RESEARCH

Literature since the last comprehensive review of research on the employment interview is summarized, and suggestions for future studies in this area are described. Major changes in findings regarding the validity of the interview, the impact of applicant sex, and the effect of interviewer characteristics/behavior on applicant reactions, as well as other issues, are reported. Contrary to the widely held belief that the interview has low validity, recent research indicates at least modest validity for this selection tool. Conversely, the effect of the campus interview on applicant reactions has been seriously questioned. Researchers are urged to examine several areas in social psychology, including the literature on attitudes-intentions-behavior, the elaboration likelihood model, and theories of discrimination to achieve greater understanding of the employment interview.     

Interview etiquette and hiring outcomes

Despite the presumed importance of interview etiquette, research examining its relationship with hiring outcomes has been relatively limited. As a step toward validating its importance, two studies were conducted to assess the influence of interview etiquette on hiring outcomes relative to other predictors. In the first study, the impact of interview etiquette was demonstrated to be similar to that of interview answer quality in influencing recruiters’ perceptions of employment suitability. Moreover, a significant interaction was found, whereby interview etiquette mattered more when interview answer quality was also high. In the second study, interview etiquette was demonstrated to explain incremental variance in job offers beyond other impression management strategies (i.e., ingratiation and self-promotion) and biographical data (i.e., work experience, academic achievement, and extracurricular involvement). Overall, these findings provide evidence that interview etiquette bears a significant relationship with hiring outcomes, signaling its value beyond other credentials and impression management tactics.     

The erosive effects of racism: reduced self-control mediates the relation between perceived racial discrimination and substance use in African American adolescents

Perceived racial discrimination, self-control, anger, and either substance use or use cognitions were assessed in 2 studies conducted with samples of African American adolescents. The primary goal was to examine the relation between discrimination and self-control over time; a 2nd goal was to determine whether that relation mediates the link between discrimination and substance use found in previous research. Study 1, which included a latent growth curve analysis with 3 waves of data, indicated that experience with discrimination (from age 10 years to age 18 years) was associated with reduced self-control, which then predicted increased substance use. Additional analyses indicated anger was also a mediator of this discrimination to use relation. Study 2, which was experimental, showed that envisioning an experience involving discrimination was associated with an increase in substance-related responses to double entendre words (e.g., pot, roach) in a word association task, especially for participants who were low in dispositional self-control. The effect was again mediated by reports of anger. Thus, the "double mediation" pattern was discrimination → more anger and reduced self-control → increased substance use and/or substance cognitions. Results are discussed in terms of the long-term impact of discrimination on self-control and health behavior. Implications for interventions aimed at ameliorating the negative effects of discrimination and low self-control on health are also discussed.     

EFFECT OF SITUATIONAL INTERVIEWS, CONVENTIONAL STRUCTURED INTERVIEWS, AND TRAINING ON INTERVIEW RATING AGREEMENT: AN EXPERIMENTAL ANALYSIS

The present study examines the degree to which agreement in interviewer ratings may be influenced by training, use of structured conventional interviews, or situational interviews. Results of an experimental study conducted among 42 managers who were experienced as interviewers revealed no training effect on rating agreement, but the impact of the situational format on consistency in assessments of applicant suitability was significant. Implications of these findings for usefulness of situational employment interviews and future research investigating the reliability of situational interview formats are discussed.     

THE INTERVIEWER AS HYPOTHESIS TESTER: THE EFFECTS OF IMPRESSIONS OF AN APPLICANT ON INTERVIEWER QUESTIONING STRATEGY

Recent findings in the impression formation literature suggest that individuals seek evidence to confirm initial hypotheses, or preconceptions, which they form about other people prior to interaction, and that seeking confirmatory evidence makes it likely that a hypothesis will be confirmed (Snyder and Swann, 1978). Snyder and Swann suggest that the employment interview is one context in which this process can be expected to operate. Four studies are reported which examine the generalizability of these findings to the employment interview. Consistent use of confirmatory hypothesis testing strategies was not found when experienced interviewers, rather than college students, were used as subjects, nor when the study was set specifically in an employment interview setting, nor when hypotheses about characteristics other than those examined by Snyder and Swann were studied.     

Reliability of interview-assessed hostility ratings across mode of assessment and time

These studies addressed 2 questions concerning interview-based hostility assessments: whether they are affected if the interview is conducted face-to-face versus telephone and whether they are stable across an extended time period. In Study 1A, 54 students were interviewed face-to-face and by telephone in a laboratory setting. Half the sample was reinterviewed in the laboratory 6 weeks later. The other half was reinterviewed by telephone at home. With 1 exception, all intraclass correlation coefficients (ICCs) comparing interview modes were above .62. In Study 1B, 48 adults were interviewed face-to-face in a laboratory and by telephone in their homes with a 2-week intervening interval. The ICC comparing interview modes was .78. In Study 2, 100 adults were interviewed face-to-face in a laboratory and approximately 4 years later by telephone in their homes. The ICC across interviews was .69. Thus, support was found for the stability of interview-based hostility assessments across interview methods and extended periods of time.     

At the doorstep to employment: Discrimination against immigrants as a function of applicant ethnicity,job type,and raters' prejudice

This study examined the impact of applicant ethnicity, job type, and prejudice on evaluation biases and intentions to interview in an experimental simulation. We suggest that bias and discrimination are more likely when foreign applicants who belong to disliked ethnic groups apply for jobs that require high interpersonal skills, and when raters are prejudiced against immigrants. Subjects were Swiss university students who evaluated Swiss, Spanish, and Kosovo Albanian fictitious applicants. Foreign applicants were second‐generation immigrants, i.e., Swiss‐born descendants of immigrants. Thus, all applicants had similar schooling and language proficiencies but differed with respect to ethnicity. As predicted, discrimination was only observed for members of the disliked ethnic group (Kosovo Albanian) and not for members of the well‐accepted group (Spanish). Moreover, this discrimination was only apparent when applying for a job requiring high interpersonal skills and not when applying for a job requiring high technical skills. Symbolic prejudice towards second‐generation immigrants interacted with applicant ethnicity and job type to affect evaluations of foreign applicants: Persons high in symbolic prejudice devalued foreign applicants belonging to the disliked group but only when applying for a job requiring high interpersonal skills. Overt prejudice was unrelated to evaluations and intentions to interview. These results suggest that discrimination against immigrants is highly specific, targeting only members of certain ethnic groups who apply for certain types of jobs. Moreover, evaluation biases may be more apparent in raters who are prejudiced. Thus, our results support the notion that discrimination for employment results from a complex interaction between characteristics of the applicant, the job, and the rater.     

Prejudice and discrimination within the school psychology profession: Survey results from the committee on prejudice and discrimination,Division of School Psychology,American Psychological Association

The committee on prejudice and discrimination, Division of School Psychology, American Psychological Association, conducted a survey in order to determine whether school psychologists have (a) experienced any prejudice and/or discrimination with respect to ethnicity, gender, age, and sexual orientation in salary schedule (in primary employment and in consultative employment), in tenure status, and in publication and grant productivity rate (number of articles published in professional journals, whether they have reviewed articles for journals, amount of typical research grant received); and (b) engaged in legal and/or legislative activity around any existing prejudice or discrimination. A total of 850 surveys were sent to a random sample of approximately 2,500 members of Division 16, American Psychological Association, and the total return was 52%, with 41.2% usuable responses. The results do not in themselves indicate bias with respect to ethnicity, gender, age, or sexual orientation. The findings do, however, indicate the need for further study regarding possible prejudice and discrimination.     

The Relation of Candidate Personality With Selection-Interview Outcomes

Two studies examined the relation of personality on the interview process. Study 1 was designed to examine these behaviors and characteristics in a lab sctting. while Study 2 examined similar variables in a field setting. Study 1 demonstrated that Type A achievemetit strivings, extraversion, work locus of control. neuroticism. and trait anxiety were related to interview outcomes in simulated employment interviews. Study 2 examined the relation of personality characteristics to outcomes of actual interviews conducted by college recruiters. Type A achievement striving, work locus of control. and trait anxiety were found to be related to interviewer decision outcomes.     

算法歧视比人类歧视引起更少道德惩罚欲

算法歧视屡见不鲜, 人们对其有何反应值得关注。6个递进实验比较了不同类型歧视情境下人们对算法歧视和人类歧视的道德惩罚欲, 并探讨其潜在机制和边界条件。结果发现：相对于人类歧视, 人们对算法歧视的道德惩罚欲更少(实验1~6), 潜在机制是人们认为算法(与人类相比)更缺乏自由意志(实验2~4), 且个体拟人化倾向越强或者算法越拟人化, 人们对算法的道德惩罚欲越强(实验5~6)。研究结果有助于更好地理解人们对算法歧视的反应, 并为算法犯错后的道德惩罚提供启示。     

Preferred Responses to Situations of Housing and Employment Discrimination1

Two studies were conducted to assess behavioral preferences in response to situations of discrimination in the workplace and in housing. In the first study, 72 black Canadians read a scenario in which they were ultimately denied an apartment on the basis of their color. The degree of evidence of discrimination in the scenario had an effect on the preference for some of the behaviors examined. In addition, it was found that some of the behaviors (e.g., seeking advice) were clearly preferred to others (e.g., organizing a boycott). In the second study, 42 Bengali Canadians read a scenario in which they applied for a position for which they had the qualifications. After an interview and notification that the offer was made to a more qualified person, they found out that they did not get the position because of their visible minority status. The results indicate that self-directed responses to the situation (e.g., working harder) were preferred to a variety of overt actions taken within or outside the company. The results are discussed in terms of the process and problems of responding to discrimination.     

What Employment Counselors Need to Know About Employment Discrimination and the Civil Rights Act of 1991

Under Title VII of the Civil Rights Act of 1964 there are two theories of liability for employment discrimination: disparate treatment and disparate impact. While disparate treatment deals with the adverse treatment of a specified employee, disparate impact deals with discrimination against a class of individuals. The Civil Rights Act of 1991 modified the law to allow plaintiffs to more readily bring a discrimination case. This article reviews the major components of the Civil Rights Act of 1964, the Civil Rights Act of 1991, and a proactive approach to using equal opportunity law in employment counseling.     

Confidence judgments in children's and adults' event recall and suggestibility

The present work investigated the role of children's and adults' metacognitive monitoring and control processes for unbiased event recall tasks and for suggestibility. Three studies were conducted in which children and adults indicated their degree of confidence that their answers were correct after (Study 1) and before (Study 2) answering either unbiased or misleading questions or (Study 3) forced-choice recognition questions. There was a strong tendency for overestimation of confidence regardless of age and question format. However, children did not lack the principal metacognitive competencies when these questions were asked in a neutral interview. Under misleading questioning, in contrast, children's monitoring skills were seriously impaired. Within each age group, better metacognitive differentiation was positively associated with recall accuracy in the suggestive interview.     

The right place for me: A moderated mediation model to explain the involvement of employees aged over 50 years

Over the past decades, employment rates of older workers in most Western countries have rapidly increased. Hence, there is a growing interest in identifying the organizational dimensions that might impact the psychosocial adjustment of workers aged over 50 years. This study focuses on perceived organizational support (POS) and identity-related measures (identification and authenticity) as key organizational components for workers at this stage of life. Furthermore, in the relationships discussed, we explore the moderating role of perceived age discrimination. In an ample sample of older workers (N = 4,563, aged 50–66 years), a moderated mediational model was tested where older workers' involvement was associated to POS. In the model, this relationship was mediated by organizational identification and authenticity, and the association between POS, identity-related measures, and involvement was moderated by age-based discrimination. Results showed that POS is associated with organizational involvement via organizational identification and authenticity and that high level of age discrimination decreased the positive association between POS, organizational identification, authenticity, and involvement.     

Imagine Me and You,I Do: Effects of imagined intergroup contact on anti‐fat bias in the context of job interviews

Imagined intergroup contact (IIC) has been demonstrated to alleviate prejudice toward social groups as a whole, but the extent to which it prevents biases in ratings of individual job candidates has not yet been examined. This study uses a simulated employment interview where a female candidate either higher or lower in body fat is rated by participants who have undergone an IIC or a control manipulation. IIC successfully alleviated discrimination in ratings of interviewee competence but had no significant effect on ratings of warmth. Competence ratings fully mediated the effect of the two‐way interaction of IIC and interviewee body fat on a dichotomous hiring recommendation provided 1 week later. IIC may be an effective and inexpensive intervention for reducing bias in job interview contexts.     

The Influence of Applicant and Interviewer Characteristics on the Use of Impression Management1

This study investigated the relationship between characteristics of applicants and interviewers, and type and amount of impression management (IM) used by applicants in the employment interview. Specifically, applicant self-monitoring, self-esteem, locus of control, age, and training, and interviewer communication apprehension, interpersonal communication skill, age, and experience all were expected to influence the type and amount of IM behavior exhibited by applicants in the employment interview. Data from 64 field interviews confirmed that characteristics of the interviewer and, to a lesser extent, characteristics of the applicants were related to the use of IM tactics by applicants.     

WEIGHT-BASED DISCRIMINATION IN EMPLOYMENT: PSYCHOLOGICAL AND LEGAL ASPECTS

This article takes an interdisciplinary approach to the issue of weight-based discrimination in employment, drawing on diverse literatures (psychology, law, sociology, economics), and integrating a review of empirical research and a traditional legal analysis. First, empirical research that focuses on the extent of bias against overweight individuals in employment contexts is reviewed and evaluated. Second, current legal requirements relevant to weight-based discrimination in employment are identified and discussed, and those requirements are applied to the research findings to assess the extent to which the weight-based bias identified in the reviewed studies involves illegal discrimination. Third, based on the results of the review of the research and legal literatures, future research directions are offered and practical implications for employers and policy makers are identified.     

Effects of eye contact and social status on the perception of a job applicant in an employment interviewing situation

The present study examines the independent and joint effects of variations in eye contact and social status on the way in which job applicants tend to be perceived in employment interviewing situations. The key dependent variable in the analysis is the interviewer's perception of how well the applicant is suited for a job requiring or involving self-confidence. The results, based on a laboratory analogue of an employment interview, show statistically significant main effects for eye contact and social status, as well as a significant two-way interaction effect. Effects of the manipulations on job-specific ratings are also reported, and implications of the research for biases in employment interviewing are discussed.