Counselling in the workplace: How time‐limited counselling can effect change in well‐being

Background: Many employers provide counselling support on work and personal issues for their employees, but in times of economic pressure such services can be at risk if their effectiveness is not demonstrated. Aim: To evaluate whether time‐limited counselling in a workplace can effect sustained change in well‐being. Method: The study was carried out by a staff counselling team in a university setting. The Warwick‐Edinburgh Mental Well‐being Scale (WEMWBS) was completed by clients at the beginning and end of counselling, and at three and six months following. A non‐treatment comparison group completed the survey at the same intervals. Results: The results of our investigation show clearly that the effect of time‐limited counselling (average seven sessions) on distressed clients is positive. The evidence of our treatment group suggests that they acquire an increased sense of well‐being as a result of the experience of counselling with a significant statistical difference between pre‐and post‐counselling treatment group scores on the WEMWBS and consistently higher scores found post counselling. The improvement was maintained at the same level for at least six months following the end of counselling. Conclusions: The provision of time‐limited counselling by employers is an effective support for personal difficulties affecting work.     

Quantitative and qualitative analysis of a set of goal attainment forms in primary care mental health services

Aims: The aim of this paper is to present an attempt to collate the results of the client‐completed Goal Attainment Form (GAF) and to explore the usefulness of analysing the data in this way. The GAF is used primarily to add qualitative idiosyncratic data to the quantitative data collected by the CORE‐OM (Clinical Outcomes for Routine Evaluation Outcome Measure) questionnaire. Method: A sample of 477 completed GAF were used during short‐term therapy through primary care mental health services to investigate potential correlations in various different aspects between the GAF and the CORE outcome measure (CORE‐OM). The themes from these forms were qualitatively analysed to compare how clients describe their experience of therapy with clinical perspectives. Results: The results reveal several significant correlations. Themes used by clients to describe their problems and benefits of therapy were different from clinicians' perspectives. Discussion and recommendations: Several suggestions and recommendations are offered regarding evaluation, therapy and primary care short‐term therapy services.     

Job search as goal-directed behavior: Objectives and methods

This study investigated the relationship between job search objectives (finding a new job/turnover, staying aware of job alternatives, developing a professional network, and obtaining leverage against an employer) and job search methods (looking at job ads, visiting job sites, networking, contacting employment agencies, contacting employers, and submitting applications). In a sample of 205 employed individuals from Belgium and Romania, job search objectives were significantly related to job search methods even after job satisfaction was controlled. Furthermore, particular objectives predicted specific methods. While the finding a new job/turnover objective predicted all search methods, staying aware of alternatives predicted using job ads and sites; the network objective predicted networking and contacting employers; and the leverage objective predicted contacting employers. Results suggest that search objectives are important for understanding job seekers’ search behavior and support the view that job search is a self-regulatory process that begins with objectives which activate search behavior.     

Youth Responses to Anti‐Smoking Advertisements From Tobacco‐Control Agencies,Tobacco Companies,and Pharmaceutical Companies1

Emotional reactions to anti‐smoking advertising (e.g., fear, sadness, anger) may play an important role in promoting smoking‐related attitudinal and behavioral change. Overall, 278 youth completed response ratings of 16 different elements of 50 anti‐smoking ads made by tobacco‐control agencies, tobacco companies, and pharmaceutical companies. Compared with tobacco‐control ads, tobacco‐company ads were more likely to elicit positive emotions and less likely to elicit negative emotions and to be of interest to youth. Compared with tobacco‐control ads, pharmaceutical company ads were less likely to elicit negative emotional responses or cognitively engage youth and more likely to elicit positive emotions. These findings suggest that youth may be unlikely to respond to tobacco‐company advertising in ways that may lead to a lower likelihood of smoking.     

Do ad metaphors enhance or dilute the consumers' brand preferences? Exploring the moderating role of goal orientation

This research aims to explore the impacts of ad metaphors and goal orientation on the relationship between brand commitment and attitudes toward the competitor brands. Results show that prevention‐focused consumers with high brand commitment do not exhibit differentially favorable attitudes toward the competitor brands, regardless of ad metaphors. In contrast, prevention‐focused consumers with low brand commitment exhibit more favorable attitudes toward competitor brands advocated by highly metaphorical ads than those advocated by low metaphorical ads. Moreover, promotion‐focused consumers exhibit more favorable attitudes toward competitor brands advocated by highly metaphorical ads than those advocated by low metaphorical ads, regardless of brand commitment.     

An Experimental Investigation of Source Confusion in Televised Messages: News Versus Advertisements

The study reported here employed a mixed factorial design to experimentally investigate the effects of message format on memory for the source of information. Political messages were presented in 3 types of formats: conventional political ads, news‐like political ads, and news stories. Memory for the source of information was measured directly after exposure and a week later. The results of the experiment suggest that format and time had a significant effect on memory for the source. Subjects identified the source of information with about the same level of accuracy across formats right after exposure. A week later, subjects were significantly more inept at attributing information contained in news‐like ads to its source than doing so for conventional ads and news stories. At that point, information presented in news‐like ads was incorrectly attributed to news about 70% of the time.     

CHANGE IN SELF‐IMAGE AND PTSD SYMPTOMS IN SHORT‐TERM THERAPIES WITH TRAUMATIZED REFUGEES

In this study, an attempt was made to evaluate changes in the self‐image of traumatized refugees receiving short‐term psychotherapy. Fourteen clients with war and torture experiences were followed during and after trauma‐focused therapies with self‐rating instruments. Outcome was measured with SCL‐90, measuring overall psychiatric symptoms, and with PTSS‐10, measuring Post‐traumatic Stress Disorder (PTSD) symptoms. Self‐image was measured with Structural Analysis of Social Behavior (SASB). The analyses showed considerable remission of both general psychiatric and PTSD‐related symptoms, but more moderate changes in self‐image aspects. The positive aspect of the self‐image was virtually non‐related to the symptom measures and did not change after the termination of the therapy; the negative aspect of the self‐image was more strongly related to the symptoms and changed mainly on the last measurement occasion, 15 months after the therapy end. When clients with good and poor outcome were compared, it was found that those with good outcome had higher initial levels on both the positive and the negative aspects of the self‐images. This was tentatively interpreted as indicating that clients who had invested more energy in their self‐image were better able to utilize the therapy. Different development in the self‐image for these two groups indicated that for some clients, the treatment process might have entailed too much strain.     

Exploring the effect of regulatory focus on ad attitudes: the moderating roles of message sidedness and argument quality

This research explores the interaction effects of message sidedness and argument quality of ads on how either promotion‐focused or prevention‐focused individuals engender their ad attitudes. Two hundred and forty undergraduates were randomly assigned to a 2 (regulatory focus: prevention‐focus/promotion‐focus) × 2 (message sidedness: one‐sided messages/two‐sided messages) × 2 (argument quality (AQ): weak/strong) between‐subjects design. Results indicate that promotion‐focused individuals tend to engender more favourable attitudes to weak AQ ads than strong AQ ads, whereas prevention‐focused individuals tend to engender more favourable attitudes to strong AQ ads than weak AQ ads. In addition, results indicate more favourable attitudes for one‐sided messages over two‐sided messages for promotion‐focused individuals, as well as more favourable attitudes for two‐sided messages over one‐sided messages for prevention‐focused individuals. Furthermore, one‐sided messages result in more favourable ad attitudes when linked with weak AQ for promotion‐focused individuals; in contrast, two‐sided messages elicit more favourable ad attitudes when linked with strong AQ for prevention‐focused individuals. Results suggest that message sidedness and argument quality are closely related to regulatory focus, which has a direct impact on ad attitudes. Practical implications, theoretical contributions, limitations and directions for future research are discussed.     

How salient pictures in magazine advertisements bias consumers' preference construction: A comparison with product pages in e‐stores applying dual system model

This article compares the preference construction strategies that consumers adopt when reading magazine ads or browsing e‐stores. Decision processes are constrained by the structure of the context, so this research started with a pilot study that explored the use of salient background pictures in both contexts; the findings showed that magazine ads often featured dominant pictures, but product pages in e‐stores usually did not. In line with dual system theory, magazine ads thus may encourage picture‐based processing (System I), whereas product pages in e‐stores may encourage attribute‐based processing (System II). Two studies support these predictions. In Study 1, the product with the worst attributes but the most attractive background pictures was more likely to be chosen by consumers reading a magazine than by those browsing an e‐store. Study 2 affirmed that ad pictures, rather than product attributes, dominated evaluations. Together, these findings indicate that dominant pictures in magazine advertisements encourage intuitive processing and bias analytical processing.     

Weak Ties for a Weak Population: Expanding Personal Social Networks Among the Unemployed to Increase Job‐Seeking Success

Unqualified middle‐aged and older unemployed people have little chance of finding a suitable job via Internet‐based systems. These individuals have a low education level, fewer technological skills, and low self‐esteem as a result of long‐term unemployment; therefore, their relevant job opportunities diminish. This article describes a successful pilot project among 108 chronically unemployed Jews and Arabs in 5 employment centers in Israel. By sharing each other's lists of acquaintances under the guidance of professional consultants, 41% of them found a job. The results have strengthened the authors' assumption that educating people to use expanded weak personal networks (non‐Internet) to find jobs is both effective and beneficial.     

Athletes’ Preferred Characteristics and Qualifications of Sport Psychology Practitioners: A Consumer Market Analysis

Studies assessing the perceived characteristics of competent sport psychology practitioners have resulted in skewed data, making it difficult to discern the relative importance of each characteristic. Therefore, the purpose of this study was to assess the attributes of gender, ethnicity, interpersonal skills, physical appearance, athletic background, professional status, and sport culture in relation to one another using conjoint analysis, a consumer market analysis. College student athletes (N = 464) indicated a preference for a female practitioner whose ethnicity matched that of the athlete and possessed high interpersonal skills and sport knowledge, an athletic background, a physically fit body type, and had earned a professional degree. These findings can be used by sport psychology consultants to modify the information they give to current clients and to develop marketing plans to appeal to potential clients.     

What Organizational Consultants Do and What it Takes to Become One: Commentary on Papers by Kenneth Eisold and Marc Maltz

Relative to traditional professions like psychotherapy, organizational consulting includes more diverse practitioners and practices but far fewer formal requirements for entry or standards for practice. To define better boundaries around and within the field, I highlight the importance in Kenneth Eisold's and Marc Maltz's case material of distinguishing between organizational consultants and psychoanalysts and between different types of consultants in terms of their professional roles, services provided, and associated skills and knowledge. I underscore the value consultants bring to their clients when they are able to help diagnose and address performance issues that are at once social and operational, interpersonal and organizational, and unconscious and conscious.     

A qualitative investigation into the experience of neuro-linguistic programming certification training among Japanese career consultants

Although the application of neuro-linguistic programming (NLP) has been reported worldwide, its scientific investigation is limited. Career consulting is one of the fields where NLP has been increasingly applied in Japan. This study explored why career consultants undertake NLP training, and what they find most useful to their practice. Thematic analysis of semi-structured interviews with six career consultants, who had attended NLP certification training, revealed that they wanted to learn action-oriented NLP-based coaching skills in addition to their active-listening-based counselling skills. NLP provided frameworks to lead their clients’ thoughts efficiently, deepened their understanding of the human mind, and developed their attitude to understand others and themselves. The NLP skills found most useful were reframing and the Disney strategy.     

Job‐Seeker Reactions to Selection Process Information in Job Ads

Using a policy‐capturing methodology, the current study examines if and to what extent individuals utilize selection process information contained in job ads in making evaluations of organizational attractiveness and decisions to apply. Results show both indirect and direct evidence that individuals do attend to and use these cues when presented in job ads in making initial job‐pursuit evaluations. Additionally, the results are consistent with a model derived from the organizational justice literature suggesting that perceptions of selection procedures' measurement accuracy may drive the observed effects. Specifically, ratings of organizational attractiveness and intentions to apply were significantly associated with perceptions of a given selection method's assessment accuracy for those ads that specified its use. Policy‐capturing results also show direct evidence that participants attend to and rely on selection process information in job ads to make job‐pursuit evaluations, and that perceptions of measurement accuracy are related to the degree to which, and how those cues are utilized. Research and applied implications are discussed.     

Examining Adolescents' Responses to Antimarijuana PSAs

The research reported here investigated sensation seeking as a moderating variable of 368 adolescents' reactions to antimarijuana public service announcements. Participants rated the perceived message sensation value of 3 antimarijuana TV ads, their processing of the consequences of marijuana use, their affective responses to the ads, and antimarijuana attitudes. Two structural equation models—1 for high sensation seekers and the other for low sensation seekers—revealed 2 very different styles of processing the ads. Specifically, antimarijuana attitudes for high sensation seekers were influenced directly and indirectly by sympathetic distress and directly by argument‐based processing. In contrast, antimarijuana attitudes for low sensation seekers were influenced solely by argument‐based processing.     

Specific job search self‐efficacy beliefs and behaviors of unemployed ethnic minority women

This two‐wave field study draws from social cognitive theory to investigate the specific job search self‐efficacy beliefs and behaviors of unemployed ethnic minority women in the Netherlands. We go beyond prior job search research that predominantly used white samples and conceptualized job search self‐efficacy and behavior as global, unidimensional constructs. We found that networking self‐efficacy and Internet self‐efficacy were the main predictors of ethnic minority women’s job search behaviors. Moreover, the more time they spent on contacting employment agencies and looking at job ads the more job offers they received. Finally, time spent on job ads was more positively related to job offers when job ad self‐efficacy was high and time spent on networking only predicted job offers when networking self‐efficacy was high.     

The politics of consulting for organizational change

This paper analyzes forms of political involvement among consultants engaged in planned organizational change. This analysis is intended to contribute to research and theorizing on organizational change and to help consultants and managers cope with the challenges posed by organizational politics. Four consulting styles are distinguished, those that vary in the sources of consultant power, the consultants’ degree of involvement in organizational politics, the processes on which consultants and their clients rely to implement organizational change, and the consultants’ definition of the main client. Factors accounting for variations in the use of the four consulting styles are noted, along with conditions that may influence the effectiveness of these styles. Implications for consulting practice also are discussed. He is also head of the department’s Graduate Program in the Sociology of Organizations. This article is a revised version of part of a paper presented at the World Congress of Sociology, International Sociological Association, Madrid, July, 1990. Thanks to Jean Bartunek, Jo Ann Harrison, Dafna Izraeli, Bruce Phillips, and Aryeh Shirom for their very helpful comments on earlier versions of this paper.     

When Sport psychology consultants and graduate students are impaired: Ethical and legal issues in training and supervision

Abstract

Impaired sport psychology consultants, that is, professionals and graduate students whose behavior, inadequate training, personal situations, or psychopathology are having a negative influence on the delivery of services, have the potential to do harm to athlete-clients, damage their own professional standing, and bring disrepute to the field. The applied sport psychology literature is replete with guidelines and suggestions for referring athletes for counseling or psychotherapy when appropriate (e.g., Heyman & Andersen, 1998), but the ethical, legal, and procedural problems associated with sport psychology consultants whose training or mental conditions suggest the need for remediation, rehabilitation, or psychotherapy, and possible removal from seeing clients, has not been addressed. We describe a variety of situations where student and professional functioning might be impaired, discuss the possible ramifications (legal, ethical) of impairment, and provide suggestions for ways to proceed when sport psychology consultants are in psychological difficulty.     

Voting “Against Islamization”? How Anti‐Islamic Right‐Wing,Populist Political Campaign Ads Influence Explicit and Implicit Attitudes Toward Muslims as Well as Voting Preferences

We explore the effects of anti‐Islamic right‐wing, populist political campaign ads on voting intention for a right‐wing populist party using a quota‐based online experiment (N = 174). Additionally, we investigate implicit attitudes (i.e., automatic affective associations) and explicit attitudes (i.e., overtly expressed evaluations) toward Muslims as underlying mechanisms of these effects. We find that exposure to the political campaign ads prompts explicit hostile attitudes toward Muslims mediated by implicit attitudes. Explicit attitudes in turn shape voting intention. Moreover, implicit attitudes toward Muslims predict voting preference beyond the influence of explicit attitudes. Thus, resentments toward Muslims may foster voters’ support for anti‐Islamic right‐wing populist parties even “under the radar” of conscious awareness. In sum, this study demonstrates for the first time the entire process of right‐wing, populist political campaign ads’ effects on voting preferences via implicit and explicit attitudes toward Muslims.