Organizational and client commitment among contracted employees: A replication and extension with temporary workers

This study replicates and extends Coyle-Shapiro and Morrow’s study (Coyle-Shapiro, J.A.-M., & Morrow, P.C. 2006. Organizational and client commitment among contracted employees. Journal of Vocational Behavior, 28, 416-431) of organizational and client commitment among contracted employees. Our study focuses on temporary workers rather than long-term contracted employees, and also finds that perceived organizational support (POS) from a client organization indeed relates to affective organizational commitment towards the client. However, this study further suggests that client POS also relates to continuance commitment towards the client as well as affective and continuance commitment towards the temporary agency. Finally, temporary workers’ desire to pursue temporary work relates to affective commitment towards the temporary agency, but continuance commitment to the temporary agency is related to a preference for permanent employment.     

Extrinsic Motives as Moderators in the Relationship Between Fairness and Work-Related Outcomes Among Temporary Workers

Purpose

This study assessed how motives for having a temporary job influence the effects of experienced fairness on work-related attitudes.

Design/methodology/approach

We examined the moderating effect of three motives for being in temporary employment (the autonomous or voluntary motive, the stepping-stone motive, and the controlled or involuntary motive) on the relationship between experienced fairness and outcomes. Hierarchical multiple regressions were performed on questionnaire data of a sample of 299 Dutch temporary workers.

Findings

For temporary employees who accepted temporary employment voluntarily, low fairness is related to lower self-reported performance. For employees who use their temporary job as a way to obtain permanent employment, fairness is not related to work-related attitudes and behavioral intentions. Those who are involuntarily in a temporary job react stronger on fairness and have a higher intention to quit.

Implications

Fairness is weakly related to work-related attitudes and behavioral intentions under two conditions: when perceived goal attainment is high, and when the worker is dependent on the temporary job to reach that goal. This study provides support for the assumption that motives may override automatic responses to fairness.

Originality/value

This article is one of the first studies that provide evidence for the influence of motives on reactions to fairness. Additionally, this study considers reactions to fairness in a growing contingent of the workforce, that is temporary workers. It provides evidence that the dynamics in fairness perceptions may be different for temporary workers in comparison to their counterparts with permanent contracts.     

Work environment and health in different types of temporary jobs

The aim of the study was to compare and analyse differences in work conditions and health between workers in permanent and temporary employment. The study group consisted of a representative, stratified sample of the Swedish working population (n = 2767). The data support the main hypothesis of the study, i.e., that temporary employed differ from permanent employed in control over their working life. With some exceptions, there were clear differences between these two categories with respect to a number of variables that can be regarded as central to both the individual's success at work and protection against job loss and exclusion from working life. Health differences were in favour of the permanent employed. There were also considerable differences between different sub-groups of temporary employees of such amplitude and consistency that they formed a distinct centre-periphery structure.     

The role of the formal employment contract in the range and fulfilment of the psychological contract: Testing a layered model

This study investigates the employment contract (temporary vs. permanent) in relation to psychological contract content and fulfilment. The psychological contract includes employees' perceptions of their obligations and their entitlements. We hypothesize that transactional elements constitute a common core that is shared both by temporary and permanent workers. Relational elements are added to this core to show employees' and employers' loyalty, and their intentions to do more than necessary. These elements are more likely to be perceived by permanent workers as compared to temporary workers. Additionally, we suggest that relational elements are difficult to fulfil. Accordingly, we expect lower levels of perceived fulfilment for permanent workers as compared to temporary workers. Based on exchange theory, we furthermore hypothesize that these perceptions follow a similar pattern in how employees report entitlements (i.e., what they receive from the company) and reports of their own obligations (i.e., what they give in return). Results based on a seven-country sample (N _permanent = 3354; N _temporary = 1980) show that permanent workers as compared to temporary workers perceive more relational entitlements and obligations but a similar level of transactional entitlements and obligations. Thus, these results supported the idea of a layered model. The relationship between contract type and fulfilment of the psychological contract was only partly in line with expectations. Temporary workers reported higher fulfilment of entitlements and transactional obligations, but no difference was found for fulfilment of relational obligations.     

Dominant achievement goals of older workers and their relationship with motivation-related outcomes

The aim of this study was to increase our insight into older employees' achievement motivation by examining the prevalence of dominant achievement goals among a “unique” group of 172 Dutch workers who remained active after their post-statutory retirement age. Moreover, we investigated how their dominant achievement goals were linked to motivation-related outcomes (i.e., work engagement and meaning of work). Our results showed that, relative to younger workers, a significantly higher amount of older workers endorsed dominant mastery-avoidance goals. In addition, as expected, older workers with dominant mastery-approach goals scored highest, while the workers with dominant mastery-avoidance goals scored lowest in work engagement, social and personal meaning of work. Theoretical as well as practical implications of these results are discussed.     

“Caught in the Same Webs”<Emphasis Type="Italic">—</Emphasis>Service Providers’ Insights on Gender-Based and Structural Violence Among Female Temporary Foreign Workers in Canada

Drawing on the experiences of service providers supporting live-in caregivers and migrant agricultural workers in two Canadian provinces (Ontario and Quebec), we explore how structural violence shapes the precarious conditions of female temporary foreign workers. Service providers emphasized how transnational social pressures on women to maintain employment, the captivity involved in women’s employment contracts, the limits on unionization, and women’s isolation and lack of privacy, act together to create an unbalanced relationship between the employer and female worker. In turn, this leads to precarious migration and work conditions that foster a vulnerability to violence and abuse while at the same time limiting access to and delivery of services and social support to female temporary foreign workers. Amid these restrictions, service providers focus on making a difference where they can through initiatives such as human rights education workshops, offering support, understanding Canadian regulation, and empowerment workshops. Greater Canadian national options for permanent residency status could provide a basis for adequate services to temporary foreign workers as part of their universal human rights. Temporary foreign workers contribute to Canadian society, making it encumbant upon the Canadian state to ensure the respect of their universal human rights.     

Job Flexibility and Job Insecurity: The Dutch Case

Since the 1970s the flexible workforce in the Netherlands has been an important factor of labour force growth. This growth was much stimulated because nonworking women entered the labour market via part-time jobs, temporary jobs, temporary employment agency jobs, and part-time jobs with a weekly changing number of additional working hours. The question raised in this article is whether job flexibility gives rise to feelings of job insecurity. It appears that flexiworkers experience more job insecurity than workers with permanent contracts. For this reason most workers prefer a permanent contract in the future. But there is also a considerable portion of the flexiworkers that actually prefers the concept of flexiwork, both now and in the future. Next, we consider how the Dutch government and work organizations prepare themselves for this new flexiworking situation. How do they keep the demand for flexibility in balance with the need for commitment of workers, so as to ensure quality delivery of products and services? Recent legislation, for example, stimulates flexibility but also protects against job insecurity. Buffers are built into the new flexiwork arrangements so that flexiworkers are protected against hasty dismissal in times of economic recession.     

Different temporary work status, different behaviors in organization

This study examined the contributions of the psychological contract framework to an understanding of the effects of different work statuses on employees’ behavior. We compared temporary firm workers (n=71) with core workers (n=268) and direct-hire temporary workers (n=149) with core workers (n=42) in two different samples. As expected, temporary firm workers consider that they receive fewer socio-emotional inducements from the organization they work for (opportunities for promotion, career development, long-term employment), but direct-hire temporary workers who succeeded in having their contracts extended had a psychological contract in which socio-emotional components predominated. A psychological contract with a predominance of socio-emotional components was important for organizations because it mediated the influence of work status on civic virtue behaviors on the part of temporary firm workers, and directly and positively influenced these behaviors in direct-hired temporary workers (behaviors as assessed by their supervisors). Contrary to the hypothesis, psychological contract had a direct and positive influence on the in-role behavior of direct-hire temporary workers. The implications of the findings for psychological contract research are discussed.     

Teaming up with temps: the impact of temporary workers on team social networks and effectiveness

Temporary workers offer immediate benefits to the bottom line; yet, it is unclear how incorporating temporary workers into teams affects how they function. We apply social identity theory to propose that temporary workers significantly reduce individual- and team-level networks and team effectiveness but that commitment to the leader and intergroup competition can help temporary and permanent employees work together more effectively. Using a sample of employees nested in teams (Study 1, n = 312), we found that status differences affected member interactions resulting in sparser advice and friendship networks for temporary workers compared to their permanent counterparts. At the team level (Study 2, n = 58), these team member differences or contract diversity impacted team functioning through advice networks, such that, teams with greater contract diversity had sparser networks and were less effective. Further, commitment to the leader was found to moderate the negative impact of contract diversity on advice and friendship network density. With the increasing use of temporary worker and the prevalent use of teams, these findings have broader implications for HR functions and present possible avenues to mitigate the negative consequences of temporary workers.     

a look into the temporary employment industry and its workers

This article offers a brief overview of the contingent worker industry and its employees. In addition to defining temporary worker, the authors describe the importance of the temporary worker industry to the U.S. economy and the forces that have driven this industry's rapid growth. The changing profile of temporary workers, the benefits and drawbacks of temporary work, and ways employment counselors can help clients make the best use of temporary work arrangements are also discussed.     

EFFECT OF TEMPORARY CONTRACTS ON PERCEIVED WORK CHARACTERISTICS AND JOB STRAIN: A LONGITUDINAL STUDY

This longitudinal study investigates differences in perceived work characteristics and job strain as a function of employment status. The study examines the effects of a change from involuntary temporary to permanent status ( N = 75) compared to staying permanent ( N = 257), as well as comparing temporary contract and permanent contract employees at Time 1 and a second-wave comparison that included new temporary contract employees ( N = 92) and new permanent contract employees ( N = 34). Results suggest that temporary employment status is associated with negative and positive consequences. On the negative side, temporary status reduced perceptions of job security and participative decision making, which had deleterious effects on job strain. On the other hand, temporary employees had fewer strain-inducing role demands (in particular, lower role overload). The net effect was that temporary employees had lower job strain, which analyses suggested was due to indirect effects of the lower role demands.     

The well-being of Romanian workers in Spain: antecedents and moderators

This study adds to our understanding of the negative effect that job insecurity (JI) has over the well-being of migrating workers. The moderating effect of acculturation and support for family was investigated while considering engagement, burnout and physical and psychological health as criteria, in a sample of 477 Romanian employees who work in Spain. Results show that acculturation buffers against the negative effects of JI on engagement, and it attenuates the relationship between JI and burnout or mental health complaints. Support for family has no intervening effect between JI and well-being outcomes. In a three-way JI × support for family × acculturation interaction, JI had a positive relationship with burnout, when migrating workers were married and experienced a low level of acculturation. The findings are of value because they emphasize the importance of acculturation for the occupational health of migrating workers.     

Older Workers and Bridge Employment: Redefining Retirement

The authors present a qualitative study that explored the transition experiences of older workers who retired from long‐term careers and who were working in bridge jobs (i.e., transitional work between career employment and retirement). Using grounded theory methodology, the authors interviewed 24 older workers to learn why they decided to pursue a bridge job, how they made the transition, and what challenges they faced and benefits they received. The core theme from the study is that bridge employment redefines retirement. The authors present the findings of the study along with recommendations for career counselors and implications for future research.     

Do Temporary Workers Always Lower Workgroup Effectiveness? The Moderating Effect of Job Similarity in Blended Workgroups

Workgroups containing both permanent and temporary workers are often referred to as being ‘blended’. There exists a general view in the literature that workgroups blended in this way function less well with greater rather than fewer temporary workers. However, this notion has received little direct testing. Drawing on social identity theory and the input-process-output model of group effectiveness, this study examines the performance of 131 workgroups containing varying proportions of temporary agency workers, along with the proposed group processes: distributive justice climates reported by permanent and temporary workers and altruistic behaviors from permanent to temporary workers and vice versa. We find that blended workgroups with a greater proportion of temporary workers do not exhibit poorer justice climates, altruism, or performance; the hypothesized negative effects only emerge when jobs performed by temporary and permanent workers within the workgroup are highly similar. Counter to expectations, a positive indirect effect between proportion of temporary workers to workgroup performance via altruism from permanent to temporary workers was found when job similarity is low. Theoretical and practical implications are considered, focusing on the importance of managing social identity threat in blended workgroups.     

Examining the effects of work externalization through the lens of social identity theory

This study examines whether dissimilarity among employees that is based on their work status (i.e., whether they are temporary or internal workers) influences their organization-based self-esteem, their trust in and attraction toward their peers, and their altruism. A model that is based on social identity theory posits that work-status dissimilarity negatively influences each outcome variable and that the strength of this relationship varies depending on whether employees have temporary or internal status and the composition of their work groups. Results that are based on a survey of 326 employees (189 internal and 137 temporary) from 34 work groups, belonging to 2 organizations, indicate that work-status dissimilarity has a systematic negative effect only on outcomes related to internal workers when they work in temporary-worker-dominated groups.     

Visual marking: the influence of temporary changes on time-based visual selection

The preview benefit describes the finding that participants can prioritize the selection of new stimuli by the top-down inhibition of previously presented (previewed) items already in the field (Watson & Humphreys, 1997). Previous work has shown that if the old items undergo a permanent shape change when the new are added, then the old items recompete for selection with the new-the preview benefit is abolished. This is adaptive because it would be useful to stop ignoring items which change in potentially important ways. In contrast, temporary or repeating changes might be much less behaviorally relevant than permanent changes. Accordingly, we examined the effect of temporary changes (Experiment 1) and repeating changes (Experiment 2). Overall, the results showed that temporary changes could be partially but not fully ignored, and ignoring repeating changes became more difficult as the number of repetitions increased. The findings are discussed in terms of attentional prioritization mechanisms, maintenance of inhibitory representations, and the ecological properties of time-based selection.     

The relative importance of proactive behaviors and outcomes for predicting newcomer learning,well-being,and work engagement

New employees can accelerate and optimize their socialization by behaving proactively, although the key behaviors vary across studies. Recent research suggests that newcomer proactive behaviors influence socialization through the mediating effect of corresponding proactive outcomes. This may partly explain differences across studies, along with possible variations in the relative importance of specific proactive behaviors. This study investigates further the mediating role of proactive outcomes, and the relative importance of different proactive behaviors and proactive outcomes in predicting newcomer learning, well-being, and work engagement. Based on a sample of 176 temporary agency workers, support for the mediating role of proactive outcomes was found, although some proactive behaviors were effective in their own right. Relative importance analyses revealed that different proactive behaviors were important for different socialization criteria. Practical and theoretical implications of these findings are discussed.     

Disparity in occupational training and career planning between contingent and permanent employees

In modern work life, a common structure of staffing comprises a core of permanent employees and a fluctuating number of contingent workers. We examined the degree to which participation in occupational training and career planning differed between these two groups. The study cohort comprised 5127 hospital employees (96% full time), of whom 4211 were permanent, 677 had a contingent contract, and 239 were contingent at baseline but got a permanent job during the 4-year follow-up period. Results show that contingent employees participated less in occupational training and career planning than permanent employees. The difference remained significant even after 6 years' employment in the hospital. Those contingent employees who became permanently employed did not differ from the permanent employees in occupational training and career planning. These trends in human resource allocation support the human capital theory. They also point to an unintended mechanism potentially increasing inequalities in the workforce, arising from the different human capital investments depending on the employment status.     

employment or economic success: the experience of individuals with disabilities in transition from school to work

This research explores the mediating effects of severity of disability on the employment outcomes of participants with disabilities, taking into account their perception of interest‐job match. Participants were 115 high school students with disabilities who took part in an intensive school‐to‐work transition program that explored occupational interests in relation‐to‐work opportunities. Results of a 1‐way analysis of covariance indicated that severity of disability had a significant effect on the employment outcomes of participants despite interest‐job matching. Although participants experienced positive employment outcomes in terms of job entry, these outcomes may not necessarily translate into higher earnings.     

The impact of environmental stressors and types of work contract on occupational stress

This study aimed to investigate the impact of seven environmental stressors (role conflict, work overload, interpersonal difficulties, work-family conflict, work instability, lack of autonomy and pressure of responsibility) and the nature of the employment contract (permanent or atypical) on three psychological reactions to occupational stress (job satisfaction, positive emotions, and negative emotions at work). 305 Brazilian workers from both sexes participated in this research, distributed between permanent and atypical workers. The results showed that the role conflict and the work overload had a negative impact on job satisfaction. The role conflict had a negative impact on the positive emotions at work, while the pressure of responsibility interfered positively in it. The work overload interfered positively in the negative emotions at work, while the pressure of responsibility interfered negatively in it. The type of contract did not affect significantly any one of the dependent variables. The implications of the results for future research are discussed.