Servant leadership and follower voice: the roles of follower felt responsibility for constructive change and avoidance-approach motivation

Our study contributes to research exploring the differential antecedents of employee promotive and prohibitive voice. We first examined the mediating role of employee felt responsibility for constructive change (FRCC) in the positive relationship between servant leadership and their prohibitive and promotive voice. We then tested the differential moderating effects of employee dispositional avoidance-approach orientation, where the indirect effect of servant leadership on prohibitive voice is weakened for the high avoidance-motivated, and the indirect effect of servant leadership on promotive voice is weakened for the high approach-motivated. To test our hypotheses, multi-source data were collected from 231 supervisor-supervisee dyads working in a range of companies and sectors in the Kingdom of Saudi Arabia. As predicted, employee FRCC mediates the positive relationship between servant leadership and prohibitive voice and these indirect effects are significantly weaker for the high avoidance-motivated. We did not observe the predicted weakening effects of high approach-motivation on the indirect relationship between servant leadership and promotive voice. It seems servant leaders may be less influential for those avoidance-motivated individuals already predisposed to enact prohibitive forms of voice, such as voicing concerns about harmful organizational processes and practices. Implications for social exchange and role theories, and managerial practice, are discussed.     

服务型领导对员工建言行为的影响:领导-成员交换和学习目标取向的作用

通过对191名员工及其领导的配对问卷调查,探讨了服务型领导对员工建言行为的作用机制。结果发现:(1)服务型领导对员工建言行为有积极影响;(2)服务型领导通过领导-成员交换的中介效应影响员工建言行为;(3)员工的学习目标取向对领导-成员交换与建言行为之间的关系具有调节效应,即员工的学习目标取向越强,领导-成员交换对建言行为的影响越大;(4)学习目标取向调节了领导-成员交换对服务型领导-建言行为的中介作用。     

Servant leadership effectiveness: do religious atmosphere and housing price matter? social information-processing Perspective

Leadership effectiveness is a result of the interaction between leadership style and the social and organizational environment. We draw on social information-processing theory and analyze how the interaction between servant leadership and the social environment (i.e., religious atmosphere and housing price in one region) influences employee behavior. We likewise measure geographic-proximity-based religious atmosphere and housing price variables on the basis of 25 geographically disparate branches of a company, including a sample of 82 supervisors and 351 employees. Multilevel analyses reveal that the interaction between servant leadership and religious atmosphere has a positive effect on employee helping behavior but not for employee voice behavior. Conversely, the interaction between servant leadership and housing price has a positive effect on employee voice behavior, but does not have such effect on employee helping behavior. We also discuss the theoretical and practical implications on leadership research.

     

CEO Servant Leadership: Exploring Executive Characteristics and Firm Performance

This study offers an examination of the relationships between chief executive officer (CEO) servant leadership, the executive characteristics of narcissism, founder status, and organizational identification, and firm performance in a sample of 126 CEOs in technology organizations. Analysis of data gathered over multiple periods revealed a negative relationship between CEO narcissism and servant leadership, and a positive relationship between founder status (i.e., founder or nonfounder) and servant leadership. Furthermore, CEO organizational identification served as a partial mediating mechanism linking narcissism and founder status to servant leadership. In turn, CEO servant leadership predicted subsequent firm performance (measured as return on assets). The results of this study have implications for researchers interested in better understanding the predictors and consequences of servant leadership and for practitioners concerned with combating negative or selfish executive leadership behaviors and employing servant leadership for the organization's benefit.     

道德领导与员工建言：一个调节-中介模型的构建与检验

近年来, 研究者就如何激发员工公开讲出自己的观点、意见和问题进行了大量的探索。其中, 道德领导对员工建言的效应受到了越来越多研究的关注。在以往研究的基础上, 本研究构建了一个调节-中介模型以探讨道德领导影响员工建言的中介心理机制及其边界条件。根据社会交换理论和社会信息加工理论, 本文分别提出两种不同的中介变量-- 责任知觉和心理安全感-- 来解释道德领导与员工建言之间的关系。在此基础上, 本研究进一步假设权力距离会正向调节变量之间的间接关系。通过对某一零售企业239名员工的两阶段调查, 我们对以上研究假设进行了检验, 结果总体上支持了本研究的理论预期。本研究的发现有利于我们了解道德领导影响建言行为的心理机制, 指导管理者采取有针对性的措施, 以期有效地管理企业中的员工建言行为。     

包容型氛围感知对员工建言的影响：心理安全感与惰性感知的双重路径

基于社会信息加工理论视角,通过对816名员工与其直接上级进行两时间点配对取样,探讨包容型氛围感知对员工建言的影响,以及心理安全感与惰性感知在两者关系中的作用机制。研究结果表明：员工包容型氛围感知对其建言行为起到促进作用,并通过心理安全感与惰性感知间接影响建言行为。研究结果不仅从理论上丰富与拓展了包容型氛围的效应研究,同时对实务界管理员工建言有一定的实践启示。     

员工建言行为的情绪机制：一个新的探索视角

已有研究考察了建言行为的诸多影响因素, 然而探讨情绪影响建言的研究则是新崛起的一个方向。文章一方面从情绪影响认知信息加工最终影响建言决策的微观角度来分析情绪与建言的关系, 另一方面从组织行为研究的宏观层面探讨情绪与建言关系, 并以情绪事件理论、情绪循环理论和情绪反馈理论为基础, 结合情绪研究的相关文献, 对员工情绪产生的几大来源, 员工情绪对建言决策的影响, 建言者的情绪对被建言者(建言对象)的情绪影响, 员工建言被采纳与否等几个涉及情绪的过程进行分析和阐述, 并构造了建言行为情绪机制模型; 系统地揭示了整个建言行为链上伴随的情绪机制, 并对恐惧、希望、心理安全、后悔等情绪对建言的影响作了示例分析。文章最后进行了总结与展望。     

累并快乐着：服务型领导的收益与代价——基于工作-家庭资源模型视角

服务型领导被以往大量研究证实能够对下属产生积极的影响效果。然而, 我们对服务型领导如何影响领导者自己还知之甚少。基于此, 文章根据工作-家庭资源模型, 探讨了服务型领导的收益与代价。采用经验抽样法, 对广州市76名企业单位中的主管进行为期5天的日记研究, 并运用多层线性模型进行数据分析。结果表明：主管每日从事服务型领导行为既可以产生更多的积极情绪, 从而改善工作-家庭关系, 又可能会引发资源损耗, 从而恶化了工作-家庭关系。主管感知的组织支持是服务型领导行为双刃剑效应的“门阀”, 当主管感知到高的组织支持时, 从事服务型领导行为会带来更多的积极情绪, 而当主管感知到低的组织支持时, 从事服务型领导行为可能更容易增加资源损耗。以上结果能拓宽我们对服务型领导影响效果的认识, 并为如何干预服务型领导行为提供一些新的启发。     

授权型领导对员工反馈寻求行为的影响机制：领导差异化授权两阶段的调节作用

从员工直接感知的角度编制领导差异化授权问卷,并通过构建两阶段有调节的中介模型探讨了授权型领导对反馈寻求行为的影响机制与领导差异化授权在其中的调节作用。对388份问卷数据分析后发现：（1）授权型领导正向预测员工的领导认同与反馈寻求行为;（2）领导认同在授权型领导与反馈寻求行为中起中介作用;（3）领导差异化授权调节授权型领导通过领导认同对反馈寻求行为的中介作用,即调节了中介过程的第一段（授权型领导−领导认同）与第二段（领导认同−反馈寻求行为）。研究结果揭示了授权型领导影响反馈寻求行为的中介与调节效应,可为管理实践中促进反馈寻求行为提供科学参考。     

上司不当督导对下属建言行为的影响及其作用机制

采用问卷调查法, 以广州、深圳、长沙以及青岛等地区企事业单位的504名员工为被试, 探讨了上司不当督导对下属建言行为的影响及其内在作用机制。结果表明: (1) 不当督导对促进性建言和抑制性建言均具有显著的负向影响; (2) 组织支持感在不当督导与促进性建言之间具有完全中介效应, 组织支持感和心理安全感在不当督导与抑制性建言之间起完全中介作用; (3) 上司地位知觉对不当督导与组织支持感的关系, 以及“不当督导→组织支持感→促进性建言”、“不当督导→组织支持感→抑制性建言”、“不当督导→心理安全感→抑制性建言”三个中介链的效应和不当督导对抑制性建言的总效应均具有显著的调节作用, 当下属知觉到的上司地位越高时, 上述关系及效应也越强。     

工作场所中的心理安全:概念构思、影响因素和结果

工作场所中的心理安全感是一个多层面(个体层、团体层、组织层)的认知型构念,它指的是个体在如实表现自我时,相信其自我形象、地位和职业生涯等不会受到负面评价的感知,也是个体在群体、组织和人际交互中能够感受到安全的共享信念。个体特征、人际关系质量、群体活动与结构、领导特征等对员工心理安全感具有预测作用。而心理安全感对员工的学习行为、进谏行为、创新、工作敬业度和工作绩效等有着积极影响。未来关于心理安全感的研究需加强对结构测量等方面的进一步探讨。     

职场排斥对培训行业员工建言行为的影响——有调节的中介作用模型

研究采用问卷法,以安徽、天津的培训机构中的401名在职员工为研究对象,以组织支持感作为中介变量,以积极心理资本作为调节变量,从资源保存理论的视角探讨了职场排斥对员工建言行为的影响。研究结果表明:(1)职场排斥对员工的建言行为具有负向预测作用,职场排斥水平越高,其建言行为水平越低。(2)组织支持感在职场排斥与建言行为之间起中介作用,职场排斥通过组织支持感影响员工的建言行为。(3)组织支持感的中介作用受到积极心理资本的调节,积极心理资本会增强组织支持感的中介作用。     

抑制性建言：影响因素与实施效果

抑制性建言(Prohibitive Voice)是近年来建言行为领域的一个新兴话题,其强调的是对防危问题的关注而不是工作创新改进,是组织健康的一种重要保障。研究者主要从抑制性建言的概念、测量及实证研究等方面,对国内外研究进行系统性的评述及梳理。未来研究应注意从个体情境互动视角探究抑制性建言的诱因、双刃剑效应视角识别抑制性建言的实施效果和对抑制性建言的中国本土化权变作用等方面继续努力完善。     

抑制性建言：影响因素与实施效果

抑制性建言(Prohibitive Voice)是近年来建言行为领域的一个新兴话题,其强调的是对防危问题的关注而不是工作创新改进,是组织健康的一种重要保障。研究者主要从抑制性建言的概念、测量及实证研究等方面,对国内外研究进行系统性的评述及梳理。未来研究应注意从个体情境互动视角探究抑制性建言的诱因、双刃剑效应视角识别抑制性建言的实施效果和对抑制性建言的中国本土化权变作用等方面继续努力完善。     

建言行为与政治行为之间的关系：基于道德凭证机制的研究

基于道德许可理论的道德凭证机制以及道德一致性的理论线索,探究了在职场排斥调节作用下以及在感知的建设性变革责任的抑制性调节作用下,建言行为通过心理权利影响政治行为的过程。对555名员工及其上司进行问卷调查,结果显示,在职场排斥作为边界条件影响下的建言行为通过心理权利的中介作用正向影响政治行为,而感知的建设性变革责任作为抑制性边界条件负向调节心理权利的这种中介关系。研究结果从理论和实证上解释了职场排斥是激发建言行为通过心理权利产生道德凭证效应的边界条件,而感知的建设性变革责任作为边界条件能够抑制这种效应的发生。     

伦理型领导影响员工建言的多重中介效应比较研究

采用问卷调查法,对244名企业员工进行调查,构建了伦理型领导对员工建言行为的多重中介模型,比较建言效能感、心理安全感与上下级关系的个别中介效应。结果显示:伦理型领导通过建言效能感、心理安全感与上下级关系的并行多重中介作用对员工建言行为产生影响;建言效能感与心理安全感的个别中介效应均显著大于上下级关系,建言效能感与心理安全感的中介效应无显著差异。     

Authenticity,employee silence,prohibitive voice,and the moderating effect of organizational identification

Authenticity is an important concept in positive psychology and has been shown to be related to well-being, health, and leadership effectiveness. The present paper introduces employee authenticity as a predictor of relevant workplace behaviors, namely employee silence and prohibitive voice. Converging evidence across two studies using cross-sectional and longitudinal designs demonstrates that when responding to hypothetical problematic workplace events (Study 1) or actual workplace experiences (Study 2), individual differences in employees’ authenticity predicted more self-reported voice behaviors and less silence that emanated from various motivations. Furthermore, authenticity scores consistently yielded predictive utility over and above the contribution of a broad set of individual and organization-based characteristics. Finally, organizational identification moderated the relation between authenticity and silence, such that for employees with high levels of identification, the relation between authenticity and silence was stronger.     

家长式领导与员工建言行为：组织认同的中介作用

为探讨家长式领导对员工建言行为的影响,并考察组织认同在其中的作用机制,采用家长式领导、组织认同、建言行为三个量表对316名员工进行测量,层次回归分析和Bootstrap检验的结果表明：（1）家长式领导的三个维度均对建言行为有显著正向预测作用;（2）组织认同对抑制性建言和促进性建言均有显著正向预测作用;（3）组织认同分别在仁慈领导、德行领导与建言行为之间起部分中介作用。     

The empowering potential of intergroup leadership: How intergroup leadership predicts psychological empowerment through intergroup relational identification and resources

As work increasingly transcends organizational boundaries, employee psychological empowerment benefits from resources provided by others outside of the employee's own team, department, or organization. These intergroup collaborations, however, may be inhibited by social identity and social categorization processes, so that the empowerment potential of these relations remains largely untapped. In this study (N = 213), we demonstrate that intergroup leadership is linked to employee psychological empowerment via intergroup relational identification and access to resources. In this way, this study demonstrates the empowering potential of intergroup leadership and intergroup relational identification for employees who collaborate across group barriers. We finish this paper by discussing the main implications for both empowerment and intergroup leadership theory, suggesting fruitful avenues for future research and highlighting the practical value for those who are motivated to increase psychological empowerment among boundary-spanning employees.     

真诚型领导能否打破员工沉默?一个有调节的中介模型

本文以进化心理学理论和个体-情景交互理论为基础,并以河南省一家国营企业的222名员工为样本,检验了真诚型领导行为抑制员工沉默行为的影响模型。研究结果表明:真诚型领导行为对员工沉默行为具有显著的负向影响;员工的心理安全感在真诚型领导行为和员工沉默行为之间起着中介作用;员工的外向性和责任感越高,心理安全感与员工沉默行为之间的负向联系的就越强,同时心理安全感的中介效应也越强。本文最后探讨了研究的理论和实践意义以及未来的研究方向。。