Social Exchange at Work and Emotional Exhaustion: The Role of Personality1

Unbalanced social‐exchange processes at work have been linked to emotional exhaustion. In addition to organizational factors, individual differences are important determinants of reciprocity perceptions. This study explored whether broad and narrow personality traits were associated with perceived lack of reciprocity (organizational and interpersonal levels), and whether personality moderated the relationship between reciprocity and emotional exhaustion, in a sample of 322 civil servants. Extraversion, agreeableness, emotional stability, internal locus of control, and Type A behavior predicted reciprocity. The relationship between perceived lack of reciprocity with the organization and emotional exhaustion was stronger for individuals reporting lower negative affect or higher extraversion. These findings highlight the importance of personality for understanding perceived reciprocity at work and its impact on emotional exhaustion.     

Workplace Bullying and Burnout: The Moderating Effects of Social Support

This study aims to investigate the moderating effects of social support on the link between workplace bullying and burnout. This correlational study includes 222 employees recruited from various industry sectors. Participants completed the Revised Negative Acts Questionnaire, the Maslach Burnout Inventory, and the Social Support Scale. Colleague and supervisor support moderated the relationship between both work- and person-related bullying with burnout, whereas family and senior management support moderated the links between burnout and person-related and physically intimidating bullying, respectively. High levels of emotional support were associated with greater emotional exhaustion in work-related and overall bullying. Different forms of social support moderated the links between different forms of workplace bullying and different components of burnout. The present findings may inform anti-bullying prevention programs and interventions supporting bullying victims.     

Workplace fairness and emotional exhaustion in Nigeria police: the moderating role of gender

This study examined the moderating role of gender in the relationship between perceived workplace fairness and reported level of emotional exhaustion among a sample of Nigeria police. A total of 214 participants took part in the cross-sectional survey. Results of the moderated hierarchical regression analysis provided support for gender as a moderating variable in the relationship between perceived workplace fairness and emotional exhaustion, such that perceived workplace fairness was a stronger predictor of emotional exhaustion among male police than for female police. The practical implications for the management of emotional exhaustion in general, and for the Nigeria police in particular, were emphasized.     

同伴拒绝与网络欺负的关系:愤怒的中介作用和感知匿名性的调节作用

网络欺负是随着互联网和移动通讯工具快速发展而产生的一种新的欺负形式。本研究旨在探讨同伴拒绝和网络欺负的关系以及愤怒在其中的中介作用和感知匿名性在其中的调节作用。以武汉市703名初中生为研究对象,采用问卷法对其同伴拒绝、网络欺负、愤怒和感知匿名性进行调查。结果表明：（1）在控制性别、年龄和每天上网时间后,同伴拒绝能够显著正向预测网络欺负;（2）愤怒在同伴拒绝和网络欺负的关系中起中介作用;（3）同伴拒绝对网络欺负的直接作用和愤怒在二者关系中的中介作用均会受到感知匿名性的调节,相对于感知匿名性水平低的个体,直接效应和中介效应在感知匿名性水平高的个体中更强。研究结果支持同伴拒绝和网络欺负的关系是一个有调节的中介模型,这对于制定青少年网络欺负的干预和预防措施具有重要意义。     

同伴拒绝与网络欺负的关系:愤怒的中介作用和感知匿名性的调节作用

网络欺负是随着互联网和移动通讯工具快速发展而产生的一种新的欺负形式。本研究旨在探讨同伴拒绝和网络欺负的关系以及愤怒在其中的中介作用和感知匿名性在其中的调节作用。以武汉市703名初中生为研究对象,采用问卷法对其同伴拒绝、网络欺负、愤怒和感知匿名性进行调查。结果表明：（1）在控制性别、年龄和每天上网时间后,同伴拒绝能够显著正向预测网络欺负;（2）愤怒在同伴拒绝和网络欺负的关系中起中介作用;（3）同伴拒绝对网络欺负的直接作用和愤怒在二者关系中的中介作用均会受到感知匿名性的调节,相对于感知匿名性水平低的个体,直接效应和中介效应在感知匿名性水平高的个体中更强。研究结果支持同伴拒绝和网络欺负的关系是一个有调节的中介模型,这对于制定青少年网络欺负的干预和预防措施具有重要意义。     

Workplace fairness and emotional exhaustion in Nigeria police: The moderating role of gender

Abstract

This study examined the moderating role of gender in the relationship between perceived workplace fairness and reported level of emotional exhaustion among a sample of Nigeria police. A total of 214 participants took part in the cross-sectional survey. Results of the moderated hierarchical regression analysis provided support for gender as a moderating variable in the relationship between perceived workplace fairness and emotional exhaustion, such that perceived workplace fairness was a stronger predictor of emotional exhaustion among male police than for female police. The practical implications for the management of emotional exhaustion in general, and for the Nigeria police in particular, were emphasized.     

压力知觉对大学生抑郁的影响:有调节的中介模型

本研究采用压力知觉量表、心理韧性量表、领悟社会支持量表和抑郁量表考察压力知觉对大学生抑郁的影响机制,调查了中部地区5所大学746名大一到大四学生。研究显示：（1）心理韧性在压力知觉与大学生抑郁之间起部分中介作用;（2）领悟社会支持调节了这一中介过程,调节了压力知觉对大学生抑郁的影响及压力知觉对心理韧性的影响。可以通过降低大学生的压力知觉水平、提高心理韧性水平和领悟社会支持水平来减少其抑郁。     

心理资本与建言行为的关系:变革开放性和组织支持感的作用研究

基于积极心理资本理论和情感事件理论相结合的理论视角,研究采用两阶段追踪问卷调查方法收集数据,探讨了心理资本与员工建言行为的关系以及变革开放性和组织支持感在这个过程中的作用机制。数据分析结果表明:员工心理资本显著正向影响建言行为,变革开放性在心理资本与建言行为之间起着部分中介作用,组织支持感显著调节心理资本通过变革开放性影响建言行为的间接效应,在高组织支持感的条件下,变革开放性在心理资本影响建言行为过程中的中介作用显著,但是在低组织支持感的条件下,变革开放性的中介作用不明显。。     

学生学业成绩和教师控制知觉对教师差别行为的影响

采用整群抽样法,选取651名六年级小学生及其所属班级的21名班主任为被试,考察学生学业成绩和教师控制知觉对教师差别行为的影响及作用机制,探讨教师控制知觉的中介作用及其学生性别差异。结果显示:(1)女生报告获得教师更多积极行为,男生报告获得教师更多消极行为;(2)在控制了学生性别与学校地区以后,学生学业成绩仍能有效预测教师差别行为中的机会特权、情感支持和指导控制等行为,教师控制知觉能够有效预测机会特权、指导控制、情感支持和负性反馈等行为;(3)教师控制知觉在学生学业成绩与教师差别行为之间起中介作用;(4)教师控制知觉的中介模型存在学生性别差异,男生群体为完全中介作用,女生群体为部分中介作用。     

Perceived organizational support as a mediator of the relationship between politics perceptions and work outcomes

The present study investigates the mediating potential of perceived organizational support (POS) on politics perceptions-work outcomes relationships. Consistent with previous research, individuals were able to discriminate political activity at more than one level (i.e., at the highest level in the organization, one level up from one’s current level, and at one’s current level). Further, politics perceived at one level up from one’s current level and politics at the highest levels in the organization were negatively related to perceived organizational support. In addition, POS was related to job satisfaction, performance, affective commitment and job-induced tension providing support for mediation. Implications of these findings, strengths and limitations, and potential avenues for future research are provided.     

The impact of perceived effort–reward imbalance on workplace bullying: also a matter of organizational identification

Work environments characterized by inadequate work conditions have been widely recognized as being particularly prone to the occurrence and exacerbation of bullying behavior. Accordingly, this longitudinal study aimed to explore whether the impact of effort–reward imbalance (ERI) on workplace bullying was mediated by a lower perception of organizational justice, and whether the association between ERI and perceptions of justice was moderated by organizational identification. In the current study, a sample of N = 195 Spanish employees from different occupational sectors filled in an online questionnaire at two different times with a time lag of 8 months. In line with the hypothesized moderated mediation model, results showed that organizational justice mediated the impact of ERI on workplace bullying. Moreover, the effect of perceived ERI on organizational justice was stronger for employees with low organizational identification. Overall, this study can contribute to better understanding how and when ERI boosts the risk of workplace bullying. Accordingly, early intervention designed to buffer the negative effects of ERI should focus on increasing individual levels of organizational identification.     

Combined effects of workplace bullying and perceived organizational support on employee behaviors: does resource availability help?

Background and Objective: This research examines the detrimental effects of workplace bullying as a social stressor on employees’ job performance, organizational retaliatory behaviors, and organizational citizenship behaviors and how the availability of support can reduce the negative impact of bullying. Using social exchange theory and the conservation of resources theory as theoretical frameworks, we propose that workplace bullying drains personal resources, leading to reduced job performance, low citizenship behaviors, and increased organizational retaliatory behaviors. We also propose that perceived organizational support acts as moderator, such that it reduces the detrimental effects of bullying on employee behaviors.

Research Design and Methods: We tested our hypotheses in two field studies (N?=?478 and N?=?395) conducted in Pakistan.

Results: The results of both studies supported the assertion that workplace bullying exacerbates employees’ job performance, reduces organizational citizenship behaviors and intensifies organizational retaliatory behaviors. The idea that perceived organizational support would moderate the bullying-work behavior relationships found mixed support. While perceptions of organizational support reinforced the bullying-job performance and bullying-retaliatory behaviors relationships, it did not moderate the bullying-citizenship behaviors relationship in the suggested direction.

Conclusion: The findings show that workplace bullying leads to more organizational citizenship behaviors when employee’s perceptions of organizational support is high.     

组织政治氛围对员工疏离感的影响：自我决定动机的中介作用

验证组织政治氛围对员工疏离感的作用,探讨自我决定动机在二者间的中介作用。研究采用一般政治行为知觉量表、工作内外动机量表和工作疏离感量表对226名企事业单位的员工进行问卷调查。研究表明,组织政治氛围对员工疏离感的个人疏离和社会疏离均具有显著的预测作用;自我决定动机在组织政治氛围与员工的个人疏离感之间起部分中介的作用,但在组织政治氛围与员工的社会疏离感之间的中介作用不显著。这说明我国员工的个人疏离感一部分来自于组织政治氛围对员自我决定动机的削弱,而社会疏离感主要来自于组织政治氛围的直接影响。     

资质过剩感与亲组织不道德行为：心理特权与谦卑型领导的作用

运用自我评价理论视角,并采用两阶段追踪调查问卷方法收集数据,探讨了资质过剩感与亲组织不道德行为的关系以及心理特权和谦卑型领导在两者关系中的作用机制。实证分析结果表明：资质过剩感显著正向影响心理特权,心理特权在资质过剩感与亲组织不道德行为之间起到中介作用,谦卑型领导显著负向调节资质过剩感与心理特权的关系。研究对管理实践有一定的启示,丰富了资质过剩感和亲组织不道德行为理论。     

青少年网络受欺负与抑郁：压力感与网络社会支持的作用

采用网络受欺负量表、压力感量表、网络社会支持问卷和流调中心用抑郁量表对751名初中生进行调查,考察了青少年网络受欺负与抑郁的关系、压力感在网络受欺负与抑郁间的中介作用以及网络社会支持在其中的调节作用。结果表明：（1）青少年网络受欺负与抑郁存在显著正相关;（2）压力感在网络受欺负和抑郁间起完全中介作用;（3）网络社会支持在网络受欺负事件引起的压力感与抑郁间起调节作用,压力感对青少年抑郁的影响,随网络社会支持水平的提高而降低。     

利他动机对中小学教师知识共享的影响——组织认同和组织支持感的调节作用

为探讨利他动机、组织认同和组织支持感对知识共享的影响,选取北京市不同学区的20所中小学校的教师进行问卷调查,使用利他行为问卷、组织认同问卷、组织支持感问卷和知识共享问卷获得有效数据1342份。结果发现：（1）中小学教师的利他动机对其知识共享具有显著的正向预测作用;（2）组织认同在中小学教师利他动机与知识共享之间起到调节作用;（3）组织支持感对中小学教师利他动机与组织认同对知识共享的交互效应具有高阶调节作用。本研究检验了个体因素（利他动机）与组织因素（组织认同、组织支持感）变量对知识共享的共同作用,对提升中小学教师知识共享具有一定的指导作用。     

Workplace ostracism And workplace behaviors: A moderated mediation model of perceived stress and psychological empowerment

Background and objectives: Workplace ostracism research has examined numerous underlying mechanisms to understand the link between workplace ostracism and behavioral outcomes. Ostracism has been suggested to be an interpersonal stressor; however, research has not investigated workplace ostracism from a stress perspective. Therefore, the study investigated the mediating effect of perceived stress for the relationships between workplace ostracism and helping behavior, voicing behavior, and task performance. The study also investigated the moderating effect of psychological empowerment for the relationships between perceived stress and behavioral outcomes.

Design: The study design was a three-wave self-reported questionnaire.

Method: The study sampled 225 full-time employees in South Korea and regression analyses with bootstrapping were conducted to test the moderated mediation models.

Results: The bootstrapped 95% CI around the indirect effects did not contain zero; therefore, perceived stress mediated the relationship between workplace ostracism and helping behavior (–.06), voicing behavior (–.07), and task performance (–.07). Further, the moderated mediation analyses found perceived stress mediated the relationships between workplace ostracism and behavioral outcomes only when individuals perceived low levels of psychological empowerment.

Conclusion: The findings suggest that workplace ostracism is a stressor and psychological empowerment can mitigate the negative effects of ostracism on behavioral outcomes.     

Dual relational model of perceived overqualification: Employee's self‐concept and task performance

Drawing upon self‐representation theory and using a relationship perspective, we constructed a dual‐path‐moderated mediation model to examine the relationship between employees’ perceived overqualification and task performance. We tested this model with data from a sample of 242 subordinate‐supervisor dyads in Shanghai, China. The results suggested that perceived overqualification had a negative indirect effect on task performance through perceived insider status (PIS), and popularity moderated the negative association between perceived overqualification and PIS. In addition, the relationship between perceived overqualification and task performance via organization‐based self‐esteem was positive when supervisor‐subordinate guanxi was high but negative when it was low. The implications, limitations, and future research directions of these findings are discussed.     

消费者不道德行为与员工情绪衰竭关系的调节性中介模型

大量研究业已揭示,消费者针对员工的不道德行为是导致员工情绪衰竭的重要因素,但是对于消费者不针对员工的不道德行为（consumer unethical behavior that are not employee directed,CUB）是否会影响员工的情绪衰竭,研究还较少涉及。基于道义伦理学,本研究提出了一个调节性中介模型,以分析CUB与员工情绪衰竭的关系。该模型假定,CUB与员工情绪衰竭之间的关系以情绪抑制为中介,并且受到员工道德认同的调节。对198名销售人员的研究发现,即使控制了消费者针对员工的不道德行为,CUB仍影响着员工的情绪衰竭;CUB与员工情绪衰竭的关系受到道德认同的调节,道德认同较高的员工表现出较高程度的情绪抑制与情绪衰竭。研究支持了假设的调节性中介模型,情绪抑制在CUB和情绪衰竭之间发挥着部分中介作用,不仅如此,这一中介作用还受到道德认同的调节,情绪抑制在CUB和情绪衰竭之间的间接效应主要表现在道德认同较高的员工中。最后探讨了研究发现的理论意义、不足及未来发展方向。     

两种社会交换对组织公民行为的影响: 组织认同和自尊需要的不同作用

从社会交换理论的角度探讨了组织支持感(POS)和组织外在声望感知(PEP)对组织公民行为的影响, 以及在这一影响过程中组织认同和自尊需要的角色和地位。采用结构方程建模和层次回归分析的方法, 通过对23家企业的员工和主管的配对问卷调查所获取的234份有效数据进行分析, 结果表明: (1)POS对组织认同有着直接的显著影响, 并完全通过组织认同的中介作用对两种组织公民行为(注重个体的和注重组织的组织公民行为)产生间接的影响; (2)PEP对组织认同也有着直接的显著影响, 并完全通过组织认同的中介作用对两种组织公民行为产生间接的影响; (3)个体的自尊需要对POS和组织认同的关系有调节作用, 但对PEP和组织认同的关系没有调节作用。