Socialization in an International Context

The globalization of the world economy, the widespread expansion of corporations into overseas markets and the increased use of expatriate and repatriate job assignments have all fundamentally changed the context in which organizational socialization now takes place. This article examines the distinctive socialization issues made salient by this organizational context change. The paper reviews existing theoretical and empirical research, provides hypotheses to guide future socialization research in this area and discusses the implications of an international context for the management of organizational socialization programmes.     

恶意报复还是认同驱动?新员工的角色社会化程度对其职场排斥行为的作用机制

以往关于职场排斥形成机制的研究, 主要是基于冲突-报复的视角, 验证了人际冲突对职场排斥具有稳定的预测作用, 而这个解释逻辑很可能对新员工并不适用。本文基于角色认同理论, 考察新员工的角色社会化程度对其职场排斥行为的作用机制。通过对多阶段收集的249对新员工上下级匹配问卷分析发现, 在控制了经典的冲突报复机制之后, 角色认同机制能够解释新员工的职场排斥行为。具体来说, 结果显示：(1)新员工的角色社会化程度负向影响其职场排斥行为; (2)工作疏离感在新员工的角色社会化程度与职场排斥行为之间起中介作用; (3)发展性反馈在新员工的角色社会化程度与工作疏离感的关系中起调节作用; 进一步, (4)发展性反馈调节了工作疏离感对角色社会化程度-职场排斥行为关系的中介作用。本研究结果不仅从理论上拓展了职场排斥行为的研究视角, 为以后的进一步研究提供新的理论框架, 而且从角色认同的视角为组织管理新员工的职场排斥行为提供新思路。     

A Six Year Longitudinal Study of Graduate Expectations: The Implications for Company Recruitment and Selection Strategies

All job extrants formulate a set of expectations about what a new job will be like. A least in part, these expectations are shaped by their experience of the organization's selection process. What impact do these early impressions have upon subsequent job attitudes and behaviour? This article reports the findings of a longitudinal study of UK graduates from a few weeks prior to organizational entry to five or six years after commencing employment. Both the level of pre-entry expectations and the congruency of these expectations with work experience are found to correlate with subsequent job satisfaction and organizational commitment. More support is found for the congruent expectations hypotheses, and the implications of this for company selection and socialization strategies are discussed.     

A Test of a Model of New Salespeople’S Socialization and Adjustment in a Collectivist Culture

Drawing largely on organizational socialization theory and its derivations, such as uncertainty reduction and sense-making theory, the authors propose and test empirically a process model of newcomer salesperson socialization in the South Korean context. The results indicate that both organization-initiated and newcomers’ proactive socialization tactics (i.e., seeking performance feedback and information seeking, building relationships and networks) significantly influence newcomers’ perceived level of accommodation (i.e., role clarity and social integration) and thus their adjustment to the new work environment (i.e., level of organizational commitment, job performance, and job satisfaction). The authors discuss the theoretical and managerial implications and present future research directions.     

Defining the term new in new employee research

Researchers and managers use the term ‘new’ to describe organizational members who have recently joined an organization, but how long are arriving recruits considered ‘new employees’, and what factors drive this new‐to‐old transition? In this paper I hypothesize that co‐worker perceptions of an individual's ‘newness’ in the organization are a function of (1) the individual's relative position in the firm's tenure distribution and (2) the frequency of interaction between the rater and the individual. To evaluate these hypotheses I conducted a sociometric survey among four entrepreneurial organizations (N = 200), asking respondents to evaluate the newness of their co‐workers. The results support both hypotheses, but suggest that relative tenure (defined as a member's percentile rank in the firm's tenure distribution) is the strongest predictor of organizational newness perceptions. More specifically, ‘new employees’ are the 30% of the organization with the lowest tenure. This means that organizational growth and turnover have a major effect on how long arriving recruits are considered new employees, which in turn has implications for new employee research in areas like socialization, mentoring, training and career development.     

The effects of early socialization experiences on content mastery and outcomes: A mediational approach

This field study examined how early socialization experiences affect new employee mastery of socialization content and socialization outcomes. New employees reported the realism of their preentry knowledge and the helpfulness of socialization agents. A follow-up survey assessed mastery of socialization content along with role clarity, job satisfaction, and affective organizational commitment. The results, based on 194 new employees of a large educational institution and using structural equation modeling, were highly supportive of the hypotheses. Realism of preentry knowledge and agent helpfulness, the two indicators of early socialization experiences, were associated with greater role clarity, job satisfaction, and organizational commitment. In addition, the mastery of specific socialization content dimensions, the often-assumed intervening processes, was explicitly shown to mediate those relationships. The specific patterns of mediation observed further advance our understanding of the relationships between new employee mastery of socialization content and the determinants and consequences of that mastery.     

The Organizational Socialization Inventory

Organizational socialization is regarded as an interactive process between employees and their organizations such that employee perceptions of socialization may impact on the process. Four social-psychological factors were theorized to influence employee perceptions of their socialization at work, namely: training; understanding; co-worker support; and prospects for the future. Based on these four factors, an Organizational Socialization Inventory (OSI) was created as a quantitative measure of socialization in organizations. The OSI is intended for general use in a variety of organizational settings. This paper describes the construction of the OSI and its subscales, reports their reliabilities, relates the results of their initial validity tests, and suggests some potential uses of the OSI.     

企业员工组织社会化内容的结构维度

采用自行研制的组织社会化内容问卷,通过对全国14个城市854名员工进行问卷调查,对企业员工组织社会化内容结构维度进行了探讨。探索性因素分析（N=472）表明,我国企业员工组织社会化内容由组织文化、工作胜任、人际关系和组织政治4个维度构成。四因素模型在验证性因素分析(N=382)中得到了较好地验证。文章最后对组织社会化内容结构的含义、与已有西方研究成果的异同以及不同人口/组织学变量的员工组织社会化内容的差异进行了分析与讨论     

Specific Onboarding Practices for the Socialization of New Employees

Onboarding is frequently used by organizations to help socialize newcomers, but little research has focused on the specific onboarding practices organizations use or the effectiveness of those practices in facilitating newcomer adjustment. To begin addressing this gap, this study explores specific onboarding practices and evaluates the Inform‐Welcome‐Guide framework of onboarding practices. Data are presented from representatives of 10 organizations regarding what onboarding practices they offer and how those practices are offered. Three hundred seventy‐three new employees from those same 10 organizations also shared their perceptions of the practices they experienced, when those practices were experienced, and the perceived helpfulness of those practices. Lastly, the extent to which new employees were socialization was assessed. Several research questions and hypotheses among these variables were examined, and most of the hypotheses supported. Implications of these findings for future research and practice are discussed.     

Human-resource professionals' perceptions of organizational politics as a function of experience, organizational size, and perceived independence

The author examined human-resource professionals' occupation-related and general work experience, socialization from participation in professional activities, organizational size, and perceived independence as predictors of perceptions of organizational politics (POPS). Results varied with the author's use of the overall POPS scale (K. M. Kacmar & G. R. Ferris, 1991) vs. a more specific subscale that measured perceptions related to such issues as pay- and promotion-related politics. It was most notable that work experience appeared to have an inverse relationship with POPS among human-resource professionals in the area of pay and promotions. The author discussed results in relation to the implications and directions for future research.     

Gender and managers' causal attributions for subordinate performance: A field story

The study addresses the effect of gender on managers' causal explanations for subordinate work performance. Prior laboratory studies suggest women's work performance will be attributed in a manner disadvantageous to their career progression within organizations. There are, however, numerous reasons to question the generalizability of the laboratory work to organizational settings. The study was performed to address the gap in field research on this issue. Ninety-three mainly Caucasian managers in two organizations made attributions for successful and unsuccessful performance of direct subordinates. Contrary to the hypotheses, subordinate gender was unrelated to managers' causal explanations for either positive or negative outcomes. Implications of the results for future research on attributional gender effects in organizational settings are discussed.     

对新员工入职期望变化的一项纵向研究

通过对419名企业新员工入职期望的纵向研究,并运用LGM分析,结果表明：①在组织社会化初期,新员工入职期望的变化呈独特规律,即,工作期望线性下降,团队和企业期望的变化呈不定义曲线形式;②新员工入职期望各维度的变化率都存在显著的个体差异,但仅工作期望初始状态的个体差异显著;③新员工入职期望各维度的初始状态和变化速度之间都存在显著的正相关。由本研究而引发的诸如个体差异的预测因素等问题,还有待进一步研究     

Shaking hands with a computer: an examination of two methods of organizational newcomer orientation

The current study investigated the effects of using a computer-based orientation program on organizational socialization and attitudinal outcomes. In a quasi-experimental field study, 261 newcomers either participated in a group, social-based orientation session or an individual, computer-based orientation session. Consistent with hypotheses, results indicated that participation in the computer-based orientation session led to lower levels of socialization in the more socially rich content areas, whereas the more information-based content areas were not affected. Levels of socialization mediated the effects of computer-based orientation on the more distal attitudinal outcomes of affective organizational commitment and job satisfaction. Computer-based orientation participation also negatively affected supervisor ratings of socialization. The results demonstrate the importance of newcomer orientations and socialization outcomes during organizational entry and that training method can be an important moderator of orientation practices.     

How training and promotion opportunities,career expectations,and two dimensions of organizational justice explain discretionary work effort

Contemporary work is highly interdependent, requiring discretionary work effort (DWE) in response to colleagues and customers. According to social exchange theory, organizational support encourages DWE as a form of employee reciprocation. Our model integrating social exchange and expectancy theory anticipates future career returns from organizational support in the form of training and promotion opportunity. Positive career expectations strengthen feelings of employee obligation that are realized in higher levels of DWE. In addition, career expectations are heightened when these opportunities are provided under procedurally just conditions. Furthermore, the relationship between career expectation and felt obligation is strengthened when interactional justice is high. Using structural equation modeling, these hypotheses are successfully tested on a survey of 201 bank employees and their supervisors. Implications for research and practice are discussed.     

员工组织社会化研究的概况

组织社会化是指个体为了适应其所在组织的价值体系、组织目标和行为规范而调整自己态度、行为的学习过程。文章在对组织社会化含义阐释的基础上,从组织社会化策略、组织社会化过程、组织社会化中员工信息寻求、组织社会化内容等4个方面,对当前组织社会化的研究现状进行介绍。文章最后指出了组织社会化的未来研究趋势     

Future Professionals and Managers: Their Attitudes Toward Unions, Organizational Beliefs, and Work Ethic

The authors replicate and extend the research on future workers' union attitudes, organizational beliefs, and work ethic. Selected demographic and attitudinal data were collected from a sample of 644 students at a small, western Pennsylvania university. Compared to earlier research on pre-employment predictors of union attitudes, this study is based on a much larger sample size and includes a cross-section of majors. The results offer additional support for the family socialization process; in general, future professionals and business managers are more sympathetic to labor unions if they were children of union members. In addition, the results show that student major has a significant and systematic impact on both positive and negative union attitudes.     

Organizational Socialization: A Field Study into Socialization Success and Rate

The last decade has witnessed a resurgence of organizational socialization research. However, a critical question has been neglected: Is there a common underlying pattern to organizational socialization? We investigated newcomer learning, job satisfaction and intent to quit as common indicators of socialization, in research with 222 newcomers at two organizations during the crucial post‐entry period. The results support a learning‐dependent model of newcomer adjustment, with learning in specific domains related to improved attitudinal outcomes. Some aspects of organizational socialization were not uniform across the two organizations, suggesting a need for further development of socialization models and greater accounting for this in organizational socialization research.     

Getting What's New from Newcomers: Empowering Leadership,Creativity, and Adjustment in the Socialization Context

Researchers consistently argue that organizations need to generate creative ideas to ensure long‐term success and survival. One possible solution for increasing creativity is to inject “fresh blood” into the organization by hiring new employees. However, past work suggests there may be a number of impediments that stifle newcomer creativity and, further, that encouraging newcomer creativity may compromise other adjustment outcomes. Accordingly, the present research examines how empowering leaders, in conjunction with contextual and relational factors (i.e., organizational support for creativity and newcomers' trust in leaders), facilitate newcomer creativity. Study 1 indicates that empowering leadership positively predicts newcomer creativity and that this relationship is contingent on the organizational context. Study 2 reveals that a more specific and proximal contextual socialization factor–newcomers' trust in leaders–is a more potent moderator than organizational support for creativity. Further, these predictors operate through creative process engagement to influence creativity. Finally, results indicate positive links between empowering leadership and role clarity, attachment, and task performance, suggesting that empowering leadership may serve as an important, albeit overlooked, socialization tactic.     

新员工工作重塑会带来积极的结果吗?领导成员交换与个体传统性的作用

每年都有大量的高校毕业生进入职场。在企业竞争日趋激烈的今天, 如何将这些大学毕业生快速地转变成高绩效的企业员工, 是一个重要的研究议题。基于自我表达的理论视角, 本研究探讨工作重塑能否促进新员工的任务绩效和创造力, 以及领导成员交换和个体传统性如何影响新员工的工作重塑。我们对256名新员工进行4轮的问卷调查, 最终得到125份有效的匹配问卷。数据分析结果显示: (1)工作重塑会正向影响新员工的工作投入, 进而影响他们的任务绩效和创造力; (2)对于传统性比较高的新员工, 领导成员交换可以促进他们的工作重塑; (3)个体传统性正向调节领导成员交换对任务绩效、创造力的间接作用, 当个体传统性高时, 领导成员交换通过工作重塑和工作投入对任务绩效、创造力的积极影响更为显著。本研究从新员工自我表达的视角为组织提升新员工的任务绩效和创造力提供了新的思路。     

Organizational socialization tactics and newcomer proactive behaviors: An integrative study

The purpose of this study was to examine the relationship between organizational socialization tactics, newcomers’ self-efficacy, proactive behaviors, and socialization outcomes. Based on a sample of 140 co-op university students who completed surveys at the end of their work term, the results indicated that newcomers’ self-efficacy and institutionalized socialization tactics were positively related to newcomer proactive behaviors. The results also indicated that newcomer proactive behaviors partially mediated the relationship between their self-efficacy and organizational socialization tactics with a number of proximal and distal socialization outcomes. Furthermore, feedback-seeking and information-seeking moderated the relationship between socialization tactics and several socialization outcomes. Institutionalized socialization tactics were more strongly related to socialization outcomes for newcomers who engaged in less feedback-seeking and information-seeking behavior. These results support an interactionist approach to organizational socialization in which newcomers’ self-efficacy, proactive behavior, and organizational socialization tactics all contribute to newcomers’ adjustment and socialization.