Trusting strangers: The benefits of reciprocal self-disclosure during online computer-mediated communication and mediating role of interpersonal liking

Reciprocal self-disclosure has reportedly been associated with increased interpersonal trust. However, existing research mainly focuses on online disclosure between acquaintances and overlooks the types of reciprocal disclosure, especially in the initial interactions between strangers communicating online. This study aimed to investigate how three types of reciprocal self-disclosure (turn-taking reciprocity, extended reciprocity and non-reciprocity) contribute to trust and the mechanism of positive interpersonal liking, and whether any effect was instant and stable or increased across two interactions during computer-mediated communication (CMC). Participants were assigned to one of the three reciprocal disclosure conditions and engaged in online interactions. Self-reported and behavioural results demonstrated higher levels of interpersonal trust and liking in the second interaction phase than in the first across all conditions. The turn-taking reciprocity condition showed higher interpersonal trust than did the extended condition, and higher interpersonal liking than did the extended and non-reciprocity conditions; this effect was apparent in both interactions. These findings help us understand the relationship between online self-disclosure and interpersonal trust, suggesting that certain patterns of communication with strangers (e.g., turn-taking reciprocity) may foster more positive social outcomes during CMC over time, while demonstrating the importance of immediacy in synchronous conversations.     

The Formation of Social Relationships A Longitudinal Study of Social Penetration

This study investigated three levels of self-disclosure (public, semiprivate, private-personal) in the social penetration process. The study addressed three questions. (1) What is the nature of changes in the three levels of disclosure over time? (2) Is self-disclosure reciprocated at the three levels of intimacy? (3) Does reciprocity vary over time and, if so, how does it vary? Same-sex zero-history dyads participated in a six-week longitudinal study. The half-hour taped conversations were submitted to interaction analysis. Polynomial trend analyses and Markov analyses were used to analyze the data. The results showed: (1) a convex quadratic trend for private-personal disclosures over time; (2) reciprocity at the same level of intimacy as an interactional norm (especially at the beginning and end of the relationship); (3) a cyclical fluctuation of reciprocal interacts over time. These results were interpreted as elaborating the social penetration process.     

Degree and reciprocity of self-disclosure in online forums.

Cyberspace has become a common social environment in which people interact and operate in many ways. The purpose of the present study was to investigate the occurrence and reciprocity of self-disclosure, two subjects that are extensively studied in face-to-face interactions but only to a limited degree in virtual, computer-mediated, textual communication. Data was based on 240 first messages in a thread, sampled in equal numbers from six Internet forums (three discussion and three support groups), and written in equal numbers by each gender, and 240 first responses to them (a total of 480 forum messages). Trained, expert judges blindly rated each message on the degree to which it disclosed personal information, thoughts, and feelings. Linguistic parameters (total number of words and number of first-voice words) were also used as dependent variables. Results showed the following: (a) self-disclosure in support forums was much higher than in discussion forums, in terms of both total number and type of disclosure; (b) messages in support forums were longer and included more first-voice words than in discussion forums; (c) there were no gender differences interacting with level of self-disclosure; (d) reciprocity of self-disclosure was evident, yielding positive correlations between the measures of self-disclosure in messages and responses to them; (e) some differences appeared in level of reciprocity of self-disclosure between male and female participants, with female respondents tending to be more reciprocal than male respondents. The implications of these results are discussed in light of growing social interactions online, and possible applications are suggested.     

The perception of self and others: acquaintanceship, affect, and actor-observer differences.

Three studies were designed to examine how people perceive themselves versus others. The main finding was that people were seen as causing positive behaviors, and situational factors were regarded as causing negative behaviors (positivity effect). This positivity effect was found to operate most strongly for perceptions of intimate others, such as spouse and friends, and less strongly for strangers and liked and disliked acquaintances. There was little support for the actor-observer difference that people view their own behavior more situationally than they do other people's behavior. It was concluded that both cognitive and motivational factors must be considered in predicting how people perceive and describe others.     

Capturing the biases of socially anxious people by addressing partner effects and situational parameters

To expose biases in self-perceptions of people high in social anxiety, information is needed on actual and perceived informant reports following social situations. We measured trait social anxiety (SA) in 90 college students arranged in pairs for “getting acquainted” conversations. Half participated in a small-talk task, where they took turns answering superficial questions; half participated in a closeness-generating task, where questions required gradual increases in self-disclosure. Afterward, students rated themselves and their partner on positive and negative attributes and how they think their partner viewed them. People with high SA judged themselves more negatively and less positively than their partner did (accuracy); when interacting with a partner endorsing low SA, they possessed enhanced negativity biases about how they expected to be viewed (meta-accuracy), and believed their partner's judgments were less positive than their own low self-judgments (perceived dissent). Conversely, people with low SA showed evidence of a self-enhancement bias about the impression they made on low SA strangers. Other moderators of the social cognitions of people with high SA included gender and the social situation (distortions being amplified in men and small-talk conversations). Our findings suggest that the study of SA cannot be understood using decontextualized approaches, instead requiring consideration of the synergy among the person, partner, and situation.     

Ordinary Social Interaction and the Main Effect Between Perceived Support and Affect

Relational regulation theory hypothesizes that (a) the main effect between perceived support and mental health primarily reflects ordinary social interaction rather than conversations about stress and how to cope with it, and (b) the extent to which a provider regulates a recipient's mental health primarily reflects the recipient's personal taste (i.e., is relational), rather than the provider's objective supportiveness. In three round‐robin studies, participants rated each other on supportiveness and the quality of ordinary social interaction, as well as their own affect when interacting with each other. Samples included marines about to deploy to Afghanistan (N = 100; 150 dyads), students sharing apartments (N = 64; 96 dyads), and strangers (N = 48; 72 dyads). Perceived support and ordinary social interaction were primarily relational, and most of perceived support's main effect on positive affect was redundant with ordinary social interaction. The main effect between perceived support and affect emerged among strangers after brief text conversations, and these links were partially verified by independent observers. Findings for negative affect were less consistent with theory. Ordinary social interaction appears to be able to explain much of the main effect between perceived support and positive affect.     

Inferring the emotions of friends versus strangers: the role of culture and self-construal

Three studies examined cross-cultural differences in empathic accuracy (the ability to correctly infer another's emotional experience) within the context of different relationships. East-West cultural differences in self-construal were hypothesized to differentiate levels of empathic accuracy across relationship types. In contrast to the independent self prevalent among members of Western cultures, members of Eastern cultures generally view the self as interdependent with those with whom they have a relationship. Easterners, relative to Westerners, are more concerned with the thoughts or feelings of close others and less concerned with the thoughts or feelings of those with whom they have no relational link (i.e., strangers). Across three studies, the authors found that East Asians, compared with European Americans, made more accurate inferences regarding the emotions of close others (i.e., friends), but less accurate inferences regarding the emotions of strangers. Furthermore, individual differences in interdependent self-construal among East Asians predicted the degree of empathic accuracy.     

Preadolescents' and adolescents' online communication and their closeness to friends

The 1st goal of this study was to investigate how online communication is related to the closeness of existing friendships. Drawing from a sample of 794 preadolescents and adolescents, the authors found that online communication was positively related to the closeness of friendships. However, this effect held only for respondents who primarily communicated online with existing friends and not for those who mainly talked with strangers. The 2nd goal was to refine 2 opposing hypotheses, the rich-get-richer and the social compensation hypotheses. Consistent with the rich-get-richer hypothesis, socially anxious respondents communicated online less often than did nonsocially anxious respondents. However, socially anxious respondents perceived the Internet as more valuable for intimate self-disclosure than did nonsocially anxious respondents, and this perception in turn led to more online communication. This result is consistent with the social compensation hypothesis. Online communication and closeness to friends increased with age. There was a curvilinear relationship between age and perceived value of the Internet for intimate self-disclosure, such that 15-year-olds were at the epitome of online self-disclosure. Girls were closer to friends and more socially anxious than were boys.     

Social Comparison as the Thief of Joy: Emotional Consequences of Viewing Strangers’ Instagram Posts

This experiment investigates the emotional consequences of viewing strangers’ positive posts on Instagram. From a social comparison perspective, strangers’ positive posts on social media are expected to negatively affect viewers’ emotions. From an emotional contagion perspective, strangers’ positive posts should positively affect viewers’ emotions. The current lab experiment examines both the social comparison and the emotional contagion perspective while taking individual differences into account. Participants viewed positive, neutral, or no posts of confederates. In support of the social comparison perspective, individuals who tend to compare themselves to others reported lower positive affect if they had viewed positive posts than if they had viewed neutral or no posts. In support of the emotional contagion perspective, individuals who tend not to engage in social comparison reported higher positive affect after viewing positive posts than after viewing neutral or no posts. These findings indicate that individual differences in processing tendencies lead people to respond to social information on social media in opposite ways.     

Marital Satisfaction: A Validation Approach

It was hypothesized that the desire for equity in relationships and the desire for validation from significant others are common human concerns which affect marital relationship satisfaction. Sixty married couples completed a series of questionnaires which assessed equity in 23 areas of the marital relationship, global equity in the marital relationship, relationship satisfaction, perceptions of relationship stability, understanding from spouse, validation from spouse, assistance from spouse in intellectual and emotional growth, frequency of stimulating conversations between the marital pair, frequency of affectionate touching from spouse, and sexual satisfaction in the marital relationship. Subjects who felt validated by their spouses reported more relationship satisfaction, greater relationship stability, more assistance from their spouses in intellectual and emotional growth, and greater sexual satisfaction than did subjects who did not feel validated by their spouses. Overall, equitably treated subjects reported more relationship satisfaction, greater relationship stability, more assistance from spouse in emotional growth, greater sexual satisfaction, and a greater frequency of affectionate touching from their spouses than did inequitably treated subjects. However, these differences between equitably treated and inequitably treated subjects applied primarily to non-validated subjects.     

Intergroup Interaction and Self-Disclosure1

Two studies were designed to test hypotheses concerning self-disclosure during initial interactions with ingroup or outgroup strangers. Based on intergroup anxiety theory it was predicted that ingroup members would disclose less to outgroup strangers than to ingroup strangers. One study involved interaction with handicapped and nonhandicapped confederates and one involved interaction with Caucasian and Black confederates. It was found that on some dimensions there was less self-disclosure to outgroup than ingroup strangers during initial interactions. Additional data suggested that high levels of public self-awareness and perceived dissimilarity also reduced some aspects of self-disclosure.     

Interpersonal attraction and rewarding aspects of disclosure content and level.

The relationship between self-disclosure and interpersonal attraction was viewed within the context of theories of social penetration and social exchange. The effects of similarity of disclosure level and similarity in content of disclosure on interpersonal attraction were assessed. Specifically, 24 high-self-disclosing subjects and 24 low-self-disclosing subjects were presented with four bogus inventories manipulated on the variables of agreement in content and amount of disclosure. The reward potential of various factors within the disclosure process were measured by the subject's attraction to these four hypothetical strangers. Results indicated that along with amount of disclosure, similarity in the content of the disclosed material and similarity between the subject's and another's level of disclosure had a positive influence on attraction.     

Strangers in sync: Achieving embodied rapport through shared movements

This paper examines the emergence of behavioral synchrony among strangers in the context of self-disclosure, and their path in predicting interaction quality. Specifically, we hypothesize that behavioral synchrony mediates the direct effect of self-disclosure on the development of embodied rapport. Same-sex stranger pairs (n=94) were randomly assigned to a videorecorded self-disclosure or control condition, and afterward each member rated their social interaction. Following the procedure used by Bernieri, Reznick, & Rosenthal (1988), two trained judges independently watched each video record and rated each pair interaction on behavioral synchrony. Bootstrapping analyses provide support for the hypothesized mediating effect of behavioral synchrony, which emerged as independent of the effects of self-other overlap and positive affect. The authors discuss implications of behavioral synchrony for relationship formation processes and the inevitable entwinement of behavior and judgments in light of embodied cognition.     

The effects of self-disclosure and non self-disclosure of stuttering on listeners' perceptions of a person who stutters

The aim of this study was to examine listener perceptions of an adult male person who stutters (PWS) who did or did not disclose his stuttering. Ninety adults who do not stutter individually viewed one of three videotaped monologues produced by a male speaker with severe stuttering. In one monologue, 30 listeners heard the speaker disclose stuttering at the beginning and in another monologue, 30 listeners heard the speaker disclose stuttering at the end. A third group of 30 listeners viewed a monologue where no disclosure of stuttering occurred. After listeners viewed a monologue, they were asked to rate a set of six Likert scale statements and answer three open-ended questions. The results showed that only one of six Likert statements was significantly different across the three conditions. The only statement that was different was that the speaker was perceived to be significantly more friendly when disclosing stuttering at the end of the monologue than when not disclosing stuttering. There were no significant differences between the percentage of positive and negative comments made by listeners across the three conditions. Listeners' comments to each open-ended question showed they were comfortable listening to stuttering with or without disclosure and slightly more than half of the listeners believed their perceptions of the speaker did not change when he disclosed stuttering. The results also showed that the speaker who disclosed stuttering at the beginning of the monologue received significantly more positive listener comments than when he disclosed stuttering at the end of the monologue. Results are discussed relative to comparisons with the study, the clinical relevance of acknowledging stuttering as a component of treatment, and future research on the self-disclosure of stuttering. Educational objectives: The reader will be able to: (1) describe how different groups of listeners perceive and respond to two conditions of self-disclosure of stuttering and one condition involving non self-disclosure of stuttering; (2) summarize the range of listener responses to and benefits of self-disclosure of stuttering; and (3) describe the value of self-disclosure of stuttering for the listener and the speaker.     

Race,Religion, and Virtues

Many faith traditions emphasize the importance of adopting a range of virtues. Yet relatively few studies examine more than one virtue at a time. Moreover, researchers know relatively little about variations in the adoption of virtues, especially variations by race. The purpose of this study is to see if race differences emerge in 9 virtues: gratitude to God, humility, compassion for family and friends, compassion for strangers, providing emotional support to family and friends, providing tangible support to family and friends, providing emotional support to strangers, providing tangible support to strangers, and forgiving others. The data for this study come from a recent nationwide survey. Race differences were present in seven of the nine virtues, and in each instance the findings indicate that Blacks have higher virtue scores than Whites. The results further reveal that Blacks are likely to have higher virtue scores than Whites because they are more committed to their faith than Whites.     

Offender-Victim Relationships in Criminal Homicide Followed by Offender's Suicide,North Carolina, 1972–1977

ABSTRACT: An analysis of 90 cases of criminal homicide followed by suicide in North Carolina, 1972 to 1977. Homicidal victim-offender relationships were investigated in regard to age, sex, race and whether victim and offender were member of the same family, friends, acquaintances, or strangers. These results were compared with victim-offender relationships in 994 criminal homicide cases in North Carolina in which offenders did not commit suicide. Married white males over 30 years were much more involved in homicide-suicide than they were in homicide alone. In these homicide-suicide cases, the victim was usually the spouse. Except for marital status, characteristics of homicide offenders who killed themselves resembled those of suicide-only individuals much more than those of homicide-only offenders. In the homicide-suicide cases, the killing of someone in close relationship to the offender, often a wife, appeared to be part of the evolving process of suicide. This clearly has implications for intervention into marital strife and also for immediate treatment of homicide offenders who kill spouses and other family members.     

Understanding the Relationship between Religiosity and Caregiver–Adolescent Communication About Sex within African-American Families

Caregiver–adolescent communication about sex plays a critical role in the sexual socialization of youth. Many caregivers, however, do not engage their youth in such conversations, potentially placing them at risk for negative sexual health outcomes. Lack of caregiver–adolescent communication about sex may be particularly harmful for rural African American youth, as they often report early sex initiation and are disproportionately impacted by STIs. Moreover, sexual communication may be particularly challenging for families with strong religious backgrounds, potentially affecting the occurrence and breadth of topics covered during communication. Study aims were to: determine whether there was a relationship between caregiver religiosity and type of topics covered during communication about sex (e.g., general sexual health vs. positive aspects of sexuality) among 435 caregivers of early adolescent, African American youth; and if so, identify factors that might explain how religiosity affects communication about sex. Results indicated that caregiver religiosity was positively associated with communication about general, but not positive aspects of sexuality for caregivers of males. Attitudes towards communication about sex and open communication style mediated the relationship. There was no association between religiosity and communication about sex for caregivers of females. The findings from this study could provide a base to better understand and support the sexual socialization process within religious, African American families.     

Making People Feel Guilty in Conversations

Communication plays an important role in eliciting and shaping people's emotions. Yet surprisingly little empirical or conceptual work has explored how social interaction encourages or discourages various emotions. This article summarizes a series of four studies which examined how people, in conversations, go about generating one emotion—that of guilt—in others. In the first study, a typology of 12 guilt moves was inductively devised. The most common ways of making another feel guilty were: reminding the other of his or her obligation to a relationship, listing sacrifices one has made for the other, reminding the other of his or her role responsibilities, comparing the other to someone else, and questioning the other. The primary reason for using guilt in conversations was persuasion. In the second study, the typology's generalizability was confirmed. Findings also revealed that the likelihood of using guilt in conversations increases with greater relationship intimacy and that people believe others are more likely to use guilt than themselves. The 12 techniques for guilt elicitation were examined in the third study for their independence and dimensionality via multidimensional scaling. The results suggest three underlying dimensions (self-nonself, acquiescence-restrictiveness, and commission-omission) and six potential clusters. The final study conceptualized guilt elicitation and sensitivity as individual differences. A brief, multifactor scale of individuals’ tendency to use guilt, to use it with ease, and to be susceptible to guilt moves was developed. The three dimensions correlated significantly with a number of communication-focused personality variables.