GROUP COMMUNICATION AND PROBLEM-SOLVING EFFECTIVENESS: AN INVESTIGATION OF GROUP PHASES

The present study sought to determine whether “successful” problem-solving groups can be distinguished from “unsuccessful” problem-solving groups on the basis of the phases that characterize their problem-solving discussion. The results, while based on a limited sample of nine groups, provide strong evidence to indicate that no single uniform sequence of phases is necessarily associated with either “successful” or “un-successful” group problem-solving. Rather, the study found that both “successful” and “unsuccessful” groups take their own unique “paths” to solving their problems, perhaps depending on the conditions and circumstances present at critical points in the problem-solving process. Interestingly, however, while the study discovered that there are several different sequences of phases associated with both “successful” and “unsuccessful” group problem-solving, a comparison of those different sequences revealed one general difference. Specifically, it was discovered that “successful” groups tend to begin their discussion by attempting to analyze the problem before attempting to search for a viable solution to it, while “unsuccessful” groups tend to begin the discussion by immediately attempting to search for a viable solution to the problem before attempting to analyze the problem.     

Spatial and contextual factors in human performance on the travelling salesperson problem

The travelling salesperson problem (TSP) provides a realistic and practical example of a visuo-spatial problem-solving task. In previous research, we have found that the quality of solutions produced by human participants for small TSPs compares well with solutions from a range of computer algorithms. We have proposed that the ability of participants to find solutions reflects the natural properties of human perception, solutions being found through global perceptual processing of the problem array to extract a best figure from the TSP points. In this paper, we extend the study of human performance on the task in order to understand further how human abilities are utilised in solving real-world TSPs. The results of experiment 1 show that high levels of solution quality are maintained in solving larger TSPs than had been investigated previously with human participants, and that the presence of an implied real-world context in the problems has no effect upon performance. Experiment 2 demonstrated that the presence of regularity in the point layout of a TSP can facilitate performance. This was confirmed in experiment 3, where effects of the internality of point clusters were also found. All three experiments were consistent with a global, perceptually based approach to the problem by participants. We suggest that the role of perceptual processing in spatial problem-solving is an important area for further research in both theoretical and applied domains.     

Orientation of letters and their speed of recognition

In classical theories of perception, the visual experience is usually a passive reflection of the geometry of the stimulus. In modern “constructive” theories, the stimulus is a source of clues to an active problem-solving process in the visual system. Such theories require specification of what clues are important, and how they are used. This experiment required Ss to name inverted, reflected, and rotated alphabetic characters, scanning both from left to right and from right to left. Results show that neither direction of scan nor orientation of letters individually accounts for performance, but that their interaction does. Ss recognize letters by seeking clues to their identity within the context of the scanning motor sequence. The clues used (the “elements” of recognition) do not correspond directly to formal aspects of the geometry of the letters.     

Traitement de concepts à connotation émotionnelle positive selon la quantité d'indices de récupération accessibles

This study examines the processing of emotionally positive words in memory. The processing level of the stimuli during encoding (low‐level or deep‐level processing) and the retrieval type (free recall or recognition) were varied. An effect of the valence was observed in the “low‐level processing—free recall” condition. Subjects recall more positive words than neutral ones when few retrieval cues are available. This result is confirmed by a qualitative analysis which shows an organized recall according to the emotional valence only for the “low level” condition. The results and the implications of this research are discussed in relation to Bower's theory (1981, 1987).     

Pride: Adaptive Social Emotion or Seventh Sin?

ABSTRACT— This experiment examined the ability of pride to serve as an adaptive emotion within the context of social interaction. After an in vivo induction of pride or a neutral state, participants engaged in a group problem-solving task. In contrast to a conventional view that pride is often associated with negative interpersonal outcomes, results confirmed that proud individuals not only took on a dominant role within the group problem-solving task, but also were perceived as the most likeable interaction partners. These findings suggest that pride, when representing an appropriate response to actual performance (as opposed to overgeneralized hubris), constitutes a functional social emotion with important implications for leadership and the building of social capital.     

PROGRAMMING “LOOSE TRAINING” AS A STRATEGY TO FACILITATE LANGUAGE GENERALIZATION

This study investigated the generalization of spontaneous complex language behavior across a nontraining setting and the durability of generalization as a result of programming and “loose training” strategy. A within-subject, across-behaviors multiple-baseline design was used to examine the performance of two moderately retarded students in the use of is/are across three syntactic structures (i.e., “wh” questions, “yes/no” reversal questions, and statements). The language training procedure used in this study represented a functional example of programming “loose training.” The procedure involved conducting concurrent language training within the context of an academic training task, and establishing a functional reduction in stimulus control by permitting the student to initiate a language response based on a wide array of naturally occurring stimulus events. Concurrent probes were conducted in the free play setting to assess the immediate generalization and the durability of the language behaviors. The results demonstrated that “loose training” was effective in establishing a specific set of language responses with the participants of this investigation. Further, both students demonstrated spontaneous use of the language behavior in the free play generalization setting and a trend was clearly evident for generalization to continue across time. Thus, the methods used appear to be successful for training the use of is/are in three syntactic structures.     

Temperament and problem solving in a population of adolescent guide dogs

It is often assumed that measures of temperament within individuals are more correlated to one another than to measures of problem solving. However, the exact relationship between temperament and problem-solving tasks remains unclear because large-scale studies have typically focused on each independently. To explore this relationship, we tested 119 prospective adolescent guide dogs on a battery of 11 temperament and problem-solving tasks. We then summarized the data using both confirmatory factor analysis and exploratory principal components analysis. Results of confirmatory analysis revealed that a priori separation of tests as measuring either temperament or problem solving led to weak results, poor model fit, some construct validity, and no predictive validity. In contrast, results of exploratory analysis were best summarized by principal components that mixed temperament and problem-solving traits. These components had both construct and predictive validity (i.e., association with success in the guide dog training program). We conclude that there is complex interplay between tasks of “temperament” and “problem solving” and that the study of both together will be more informative than approaches that consider either in isolation.     

基于线索的顿悟问题解决:图式和表征操作的影响

对小学、初中、高中学生共270名被试在不同线索条件下解决顿悟问题T puzzle的表现进行研究,结果表明:(1)由于图式运用水平的发展,知觉定势在单一线索下对高二被试的限制作用更为明显,导致小学五年级和初中二年级被试的问题解决时间短于高中二年级;(2)由于表征操作能力发展水平的限制,增大需操作表征数目的线索不利于五年级被试的问题解决;较高的表征操作能力发展水平使得高二被试在多重线索下有更好的解决成绩;(3)与图式相关的线索并不能有效提高儿童解决顿悟问题的效率。     

Adaptive expertise: Effects of type of experience and the level of theoretical understanding it generates

This research investigates the development of transferable—“adaptive”—expertise. The study contrasts problem-solving performance of two kinds of experts (business consultants and restaurant managers) on novel problems at the intersection of their two domains, as well as a group of novices (non-business undergraduates). Despite a lack of restaurant experience, consultants performed better than restaurant managers and undergraduates, even though the problems concerned a restaurant. Process measures suggest this was due to the use of more theoretical reasoning. Analyses show this resulted from differences in work experience and not other factors (e.g., education). We discuss aspects of experience that might be responsible for development of theoretical understanding and, thus, expertise that transfers to novel problems. One possible explanation, consistent with existing research from multiple approaches, is that to transfer to novel problems, experience must include substantive variability. The social context of learning may also play a role.     

The Power of a “Maverick” in Collaborative Problem Solving: An Experimental Investigation of Individual Perspective‐Taking Within a Group

Integrating different perspectives is a sophisticated strategy for developing constructive interactions in collaborative problem solving. However, cognitive aspects such as individuals’ knowledge and bias often obscure group consensus and produce conflict. This study investigated collaborative problem solving, focusing on a group member interacting with another member having a different perspective (a “maverick”). It was predicted that mavericks might mitigate disadvantages and facilitate perspective taking during problem solving. Thus, 344 university students participated in two laboratory‐based experiments by engaging in a simple rule‐discovery task that raised conflicts among perspectives. They interacted with virtual partners whose conversations were controlled by multiple conversational agents. Results show that when participants interacted with a maverick during the task, they were able to take others’ perspectives and integrate different perspectives to solve the problem. Moreover, when participants interacted in groups with a positive mood, groups with a maverick outperformed groups having several perspectives.     

Beyond the purely cognitive: Belief systems,social cognitions,and metacognitions as driving forces in intellectual performance

This study explores the way that belief systems, interactions with social or experimental environments, and skills at the “control” level in decision-making shape people's behavior as they solve problems. It is argued that problem-solvers' beliefs (not necessarily consciously held) about what is useful in mathematics may determine the set of “cognitive resources” at their disposal as they do mathematics. Such beliefs may, for example, render inaccessible to them large bodies of information that are stored in long-term memory and that are easily retrieved in other circumstances. In other cases, individuals' reactions to an experimental setting (fear of failure, or the desire to “look mathematical” while being videotaped) may induce behavior that is almost pathological—and at the same time, so consistent that it can be modeled. In general, such “environmental” factors establish the context within which individuals access and utilize the information potentially at their disposal. Protocols illustrating these points are presented and discussed. A model based on an axiomatization of students' beliefs about plane geometry is outlined, and is shown to correspond closely to their problem-solving performance. A framework is offered for analyzing problem-solving performance at three qualitatively different levels: access to cognitive resources stored in LTM, executive or control decision-making, and belief systems.     

Infants of “depressed” mothers interact better with their nondepressed fathers

To determine whether infants of “depressed” mothers interact better with their nondepressed fathers, twenty-six 3- to 6-month-old infants were videotaped during face-to-face interactions with their parents. The “depressed” mother group consisted of twelve 3- to 6-month-old infants and their “depressed” mothers and nondepressed fathers. The control group was composed of 14 nondepressed mothers and nondepressed fathers and their 3- to 6-month-old infants. In the “depressed” mother group, the nondepressed fathers received better interaction ratings than the “depressed” mothers. In turn, the infants received better interaction ratings when they interacted with their nondepressed fathers than with their “depressed” mothers. In contrast, nondepressed fathers and mothers and their infants in the control group did not differ on any of their interaction ratings. These findings suggest that infants' difficult interaction behaviors noted during interactions with their “depressed” mothers may not extend to their nondepressed fathers. The data are discussed with respect to the notion that nondepressed fathers may “buffer” the effects of maternal depression on infant interaction behavior.     

Ego depletion improves insight

Initial acts of self-control can reduce effort and performance on subsequent tasks – a phenomenon known as ego depletion. Ego depletion is thought to undermine the capacity or willingness to engage executive control, an important determinant of success for many tasks. We examined whether ego depletion improves performance on a task that favours less executive control: insight problem solving. In two experiments, participants completed an ego-depletion manipulation or a non-depleting control condition followed by an insight problem-solving task (i.e., matchstick arithmetic). Participants in the depleting condition demonstrated greater insight problem-solving accuracy than those in the non-depleting control condition. Priming theories of willpower did not impact these results. Although ego depletion is widely regarded as a “state of impairment”, attendant decreases in executive control may foster insightful thinking.     

Problem-Solving Restructuration: Elimination of Implicit Constraints

A general model of problem-solving processes based on misconception elimination is presented to simulate both impasses and solving processes. The model operates on goal-related rules and a set of constraint rules in the form of “if (state or goal), do not (Action)” for the explicit constraints in the instructions and the implicit constraints that come from misconceptions of legal moves. When impasses occur, a constraint elimination mechanism is applied. Because successive eliminations of implicit constraints enlarge the problem space and have an effect on planning, the model integrates “plan-based” and “constraint-based” approaches to problem-solving behavior. Simulating individual protocols of Tower of Hanoi situations shows that the model, which has a proper set of constraints, predicts a single move with no alternative on about 61% of the movements and that protocols are quite successfully simulated movement by movement. Finally, it is shown that many features of previous models are embedded in the constraint elimination model.     

NÉCESSITÉ ET SIGNIFICATION DES RECHERCHES COMPARATIVES EN PSYCHOLOGIE GÉNÉTIQUE

Need and meaning of comparative studies in genetic psychology. — The comparative studies in the field of genetic psychology are indispensable for Psychology in general and also for Sociology, because only such studies allow us to separate the effects of biological or mental factors from those of social and cultural influences on the formation and the socialization of individuals. Relevant to this discussion is the well-known issue between culturalistic psychoanalysts like Fromm, Horney, etc., and classical freudian psychoanalysts who reduce the whole individual development to an endogenous evolution of « instinct ». In the field of cognitive functions to which this paper is devoted, at least four kinds of various factors must be distinguished, the respective influences of which can be separated through comparative studies : I. Biological factors depending on the “epigenetic” system (maturation of nervous system, etc.). These factors probably explain the sequential aspects (constant and necessary order) of the stages in the development of operative intelligence. However, if only these factors were acting, the stages would not only appear in a sequence, but at the same ages, whereas in fact, the ages where a stage appears differ from one environment to another. 2. Equilibration or autoregulation factors, determining behavior and thought in their various specific activities. They correspond to the sequential forms in general coordination of the actions of individuals as interacting with their physical environment; such intervening regulations are probably at the origin of the mental operations themselves, especially logical - mathematical operations. 3. General socialization factors, which are identical for all societies : cooperations - discussions - oppositions - exchanges, etc., between children or between adults or between adults and children. These factors 3 are closely related with the factors 2, because the general coordination of actions concerns inter-individual as so as intra-individual actions. 4. Factors related to educational and cultural transmission, which differ from one society to another; they are those we usually have in mind when we say briefly “social factors”. To discuss the influence of these four factors, Mohseni's study on Teheran school children and illiterate rural children is given as an example. Three results were obtained : (1) For “conservation” tasks, the same stages of intellectual development are observed for urban and rural children, in Iran as well as in Europe. (2) For these same tasks, a systematic delay of two to three years is observed among rural children with respect to Teheran children. (3) For performance tests (i.e. Porteus, Goodenough, etc.) there is a delay of four and primarily five years. These data seem to show that there is some sequential order of the stages which depends partially on the factors I. But, the ages for each stage are not constant, showing the factors 2 and 3 are intervening in a probably inseparable way. On the other hand, the difference between the actual operative results and the performance tests seems to indicate that a distinction might be made between the factors of general coordination (factors 2 and 3) and the educational transmissions (factors 4). About these last factors, the three and four year delays observed by Canadian psychologists working in Martinique with school children (French curriculum) in operative tasks (like conservations) seem to indicate that the general operations depend less on school than on the activities themselves of children or in general on the adult stimulations in the environment. We must pay special attention to the problems raised by language. In some precise and systematic experiments in Geneva, Sinclair shows children on the “preoperative” level (i.e. with no conservation…) do not spontaneously use the same language as operative children : the former use chiefly “scale” words (“much” or “many”, “little” or “few”, “large”, “small”) and the latter use chiefly “vector” words (“more”, “less”). If the younger subjects are submitted to a verbal training, they do learn to use the older children's language, but it only results in very little operative improvement (about one case out of 10 subjects on the average). Therefore, replicating the same experiments in countries speaking different languages would be very interesting. For instance, in the Turkish language, there is only one “vector” word, i.e. “again”; so that the Turk says “again much, again many” to say “more”. Then, the question is to know whether a change will be observed for the stages of logical-mathematical operations or whether these operations will be found everywhere with their identical common background; it seems that this last conclusion has already been observed in Aden (Hyde), Hong Kong (Goodnow), South Africa (Price-Williams). In conclusion, the kind of psychology we develop in our social environments, remains conjectural as long as comparative extensive and systematical research is not available; a great effort is still to be made in this direction.     

The “Meta” Level of Integrity: Integrity in the Context of Structural Injustice

This essay argues for a new, “meta,” level of integrity that is created by the context of structural injustice. The essay will draw from Margaret Walker to bring out a defining social value of integrity, namely, its ability to facilitate reliable response to harms caused by “moral luck.” The essay will then argue that, when bad luck is caused by complex social‐structural function, traditional advice for maintaining one's integrity fails to provide adequate guidance; following such advice facilitates unjust social‐structural function, and so unreliability in response to harm. The essay will address this problem by arguing that in the context of structural injustice, a “meta‐level” meaning of integrity emerges. This new meta‐level of integrity, unlike the more traditional first‐level integrity, does not instruct an individual to disassociate herself from structural harms; instead, it instructs an individual to manage the way in which she participates in unjust social structures. Meta‐level integrity, unlike first‐level integrity, does not facilitate an end to structural harm, but it does promote a reliable presence of social‐justice movements within unjust structures.     

An integration of process and decision scheme explanations of group problem solving performance

This article develops a model of group problem solving in which performance is a function of group resources and strategies for their use. Resources are defined as the joint task knowledge of a group's two most expert members. Decision scheme is essentially defined as the degree of influence of these two experts and is shown, for certain composition conditions, to be related to group process, specifically, effective conflict management. Similarities between the model and other social influence theories are examined, and implications for organizational problem solving are explored. The task is the “Moon Survival” problem, and the subjects are 102 managers and graduate management students, working in 21 groups.     

Personality Consistency and Perceived Problem-Solving Behavior and Attitudes: An Extension of Holland's Typology

Holland's construct of consistency was used to predict self-perceived behavior and attitudes typically associated with “successful” problem solving. The results tend to support Holland's premise that the higher the degree of personality consistency, the more students perceive their problem-solving behavior and attitudes as successful.     

“In‐Group Love” and “Out‐Group Hate” in Repeated Interaction Between Groups

Costly individual participation in intergroup conflict can be motivated by “in‐group love”—a cooperative motivation to help the in‐group, by “out‐group hate”—an aggressive or competitive motivation to hurt the out‐group, or both. This study employed a recently developed game paradigm (Halevy, Bornstein, & Sagiv, 2008) designed specifically to distinguish between these two motives. The game was played repeatedly between two groups with three players in each group. In addition, we manipulated the payoff structure of the interaction that preceded the game such that half of the groups experienced peaceful coexistence and the other half experienced heightened conflict prior to the game. Enabling group members to express in‐group love independently of out‐group hate significantly reduced intergroup conflict. Group members strongly preferred to cooperate within their group, rather than to compete against the out‐group for relative standing, even in the condition in which the repeated game was preceded by conflict. Although both “in‐group love” and “out‐group hate” somewhat diminished as the game continued (as players became more selfish), choices indicative of the former motivation were significantly more frequent than choices indicative of the latter throughout the interaction. We discuss the implications of these findings for conflict resolution. Copyright © 2011 John Wiley & Sons, Ltd.