La cross-évaluation : une approche d’évaluation et de développement des processus de travail inter-équipes

Organizational agility has become an increasing focus for companies and has led to the emergence of new developmental methods. This article presents the cross-evaluation as an approach to evaluating and developing inter-team interface efficacity. Though 360 degrees feedback collective processes are being evaluated, and during reflexive workshops they decide what improvements to make in their team functioning. Based on a literature review and more specifically on the theories of social identity and groupthink this article describes the scientific bases of the cross-evaluation method and the biases that can be involved and how to reduce them. It suggests new avenues of research and practical suggestions for practitioners about an inter-team development method.     

Santé fragilisée et construction d’un travail soutenable

The number of workers with weakened health is increasing and situations combining poor health and work/job search are multiplying due to a combination of factors: changes in work, therapeutic treatments, greater attention to mental disorders, a rise in the retirement age and the ageing of the “active” population. Understanding the relationship between health and work through infra-pathological disorders and chronic diseases leads to several decompartments: temporal, disciplinary, of actors and spaces. This dossier aims to give visibility to these renewed approaches from a multi-disciplinary, theoretical and practical perspective.     

L’effet médiateur de l’épuisement professionnel et des violences psychologiques dans le processus d’auto-objectification au travail

This study aims to highlight the mediating role of burnout and psychological violence between objectification and its consequences on the perception of oneself as an object. In total, 180 professionals responded to an online questionnaire to measure these constructs. The results reveal a direct effect of objectification on self-objectification, this effect being mediated by both burnout and the level of psychological violence. This study invites to question dehumanizing relationships at work and their conditions of emergence as a framework for interpreting risks at the workplace.     

Construction et validation d’une échelle de mesure des représentations sociales du travail informel

IntroductionReliable tools capable of assessing the various dimensions of the representations of informal work are inexistent. This very situation contributes in eliminating the possibilities of quantitative studies on informal work in psychology.ObjectiveThe objective of this study is to put forward a quantifying instrument of the representations of informal work, presenting adequate psychometric qualities.MethodThree case studies have been realized in Cameroon: the first one is qualitative, and enables the identification of considerable elements of the representations of informal work through proper analyses; the last two studies are quantitative. Data are collected with a questionnaire and analysed using exploratory and confirmatory factor analyses through SPSS17.0 and Amos.21 software.ResultsThree dimensions of representations of informal work arises from analyses: nature and security, normative aspects, financial aspects related to informal work. It is also noted that intentions to engage into the restructuring programmes of informal work are significantly oriented by the representations of informal work.ConclusionThus, the convenience of the scale once validated, its perspectives and its limits remain arguable.     

Inhomogénéité des évaluations de durée d’incapacité totale de travail. Comparaison d’évaluations des durées d’incapacité totale de travail entre les médecins légistes,les médecins généralistes et les urgentistes

Setting a total length for time off work is a forensic act that all physicians must be able to perform. Given the importance of the legal consequences of this evaluation, it seems desirable that this practice is mastered by all practitioners. However, in practice there is often a disparity between forensic assessments and evaluations provided by other practitioners. To assess this difference in evaluation, we conducted a retrospective study, looking at 4 years of archives, of victims of Marseille's forensic service (CHU Timone), and highlighted a disparity between medical examiners, GPs and emergency physician's assessments. In both comparisons between medical examiners versus GPs (n = 367) or medical examiners versus emergency physicians (n = 511), were found in one third of cases of forensic requalification. The majority of checks on where GP's (80%) determined on over 8 days leave were reassessed under this limit by a medical examiner. This trend is reversed for the majority of (61%) requalification cases of emergency assessments (assessment over eight days by medical examiners. This study, proving a fact long suspected, raises many questions about these disparities evaluation we have discussed.     

Satisfaction et confort au travail. L’apport de la démarche implicative

A large body of research has investigated the psycho-organizational variables predicting satisfaction at work, but few studies have so far examined variables in the field of environmental psychology. Our study aims first to identify the impact of variables evaluating comfort at work (satisfaction with the work environment, attachment to the workplace) by comparing them with organizational variables known to be related to job satisfaction, and then to rank the relationships between these variables in a pseudo- implication sequence, based on statistical implicative analysis. The study involved 105 bank employees and confirms our theoretical model, showing that job satisfaction can be explained implicatively by the three other variables [(Comfort/Functionality => Control/privacy) => Workplace attachment] => job satisfaction.     

Développement initial et processus de validation de l’échelle d’auto-efficacité émotionnelle au travail

The study aims to develop and present the validation process of a questionnaire on emotional self-efficacy in the work context from the six steps proposed by Dussault et al. (2007). The study is based on the theories of emotional intelligence of Mayer and Salovey (1997), Petrides and Furham (2001) and the self-efficacy of Bandura (1997). Following an expert analysis and a pre-test, the Emotional Self-Efficacy at Work scale is composed of 41 items. The participants are 985 Canadian workers. The results of confirmatory factor analyzes support the seven-dimensional structure, namely the self-efficiency to perceive one's emotions and those of others at work, the self-efficiency to use emotions at work, the self-efficiency to understand one's emotions and those of others at work and finally, the self-efficiency to manage one's emotions and those of others at work. The results also indicate that the seven dimensions have satisfactory internal coherence indices. The results suggest that this questionnaire is well suited to describe emotional self-efficacy at work. The use of the questionnaire will be discussed.     

Conflit d’intérêts et déontologies : l’échec des déontologies existantes et l’improbable (?) succès de la loi

The increasing frequency with which health scandals have come to light since the 1980s has uncovered a great deal of unlawful behavior, both in the pharmaceutical industry and the medical profession, as well as in the world of “experts” (or researchers), along with journalists and specialist media companies. These types of behavior have accumulated and combined to inhibit any reaction from government, thus preventing health policy from playing its role. The State has its share of responsibility in this failure, for having been unable to conserve the impartiality and effectiveness of its administrative actions: it must acknowledge this, which is a whole other problem. However, in the case in point, it is obvious that those texts which must have been breached to allow these health scandals to occur are almost exclusively the result of professional self-regulation, with a wide range of diverse legal values: ethics for the health professions, journalistic ethics, charters between the pharmaceutical industry and media companies, alongside scientific ethical charters. These texts are the result of regulations generated by the professions themselves, drafted to counteract conflicts of interest. The sheer number of cases highlights the failure of these self-regulatory measures, leading to legislation targeting the problem, in particular that of December 29, 2011, which strengthened monitoring in terms of conflicts of interest and penalties against those placing themselves in a conflict of interest situation. Will this legislation, in direct response to the so-called Mediator^® case, be able to succeed where self-regulation failed, swept away as it was by financial considerations? The arbitrations that characterized the drafting of this legislation and the resulting complexity, which affects the decrees, seem to promise many difficulties, particularly due to the scarcity of resources the authorities have to enforce it.     

Les pratiques du télétravail pendulaire de cadres : reconfiguration des écosystèmes relationnels et d’activités

This paper focuses on “pendular” telecommuting practices of senior managers of several large international companies. We use the systemic perspective of activity theory in order to address the way telework redistributes the balance of work and its articulation. Our study is based on a 59 semi-structured interviews. The results show that telework in the socio-technical context of its implementation, reconfigures different dimensions of work by establishing relational ecosystems and complex activities that bring up a new order in the collective working relationships and open up new possibilities for activity while preventing others.     

Isolement et solitude au travail : l’exemple des agents d’accueil de parcs urbains. Des effets pathogènes aux processus de régulation et de dégagement

Through action-research case study in the area of “Parks and Gardens”, this paper focused on the relations between “aloneness”, “loneliness” and “solitude” at work and their necessary distinctions. The Socio-Clinical work psychology approach used during the intervention helped to highlight some key elements. While aloneness characterizes a stretched between the subject and its external environment link, loneliness and solitude are defined as intra-subjective process mainly emotional psycho. These last notions remain in any case a test for physical and psychological occupational health. It seems that the outcomes depend largely on the ability of the subject to convert aloneness to solitude. In our case study three valences of aloneness with different level of risk for health, were underline: solitude, as creative aloneness; defensive aloneness; and loneliness. The advantages of this new approach for prevention are discussed in the positioning relative to other work on the subject.     

Interface travail–hors travail : la satisfaction et la perception des politiques d’aide à la conciliation,des variables déterminantes ?

Documentation refers to (work–life balance) conciliation politics either as a strategic tool, an obligation or an act of social responsibility. By means of a multiple-choice questionnaire, we questioned 331 nurses about their perception pertaining to conflict and corporate support, the role they expected employers to play with regards to work–life balance conciliation support as well as their degree of satisfaction of supportive programmes. We also analyzed commitment and job satisfaction attitudes. Results show that the perceived organizational support plays a mediatory role between work-life conciliation programmes, on the one-hand, and the commitment and satisfaction attitudes, on the other hand. However, giving a more or less important role to the employer does not influence this relationship.     

Le développement d’un outil de mesure des comportements inadaptés au travail auprès de directions d’établissements scolaires du Québec

This study focuses on developing a measuring tool for unsuitable behaviour in the workplace. The tool has been developed from school principals. To do so, exploratory factor analyses have been conducted. Data have been collected from 232 senior staff members from school facilities across Quebec. Participants were invited to answer an online questionnaire. The results obtained help to classify inappropriate work behaviour into one factor. In addition to its theoretical value, this research brings several significant contributions to practice.     

Évaluation de l’efficacité d’un traitement cognitif-comportemental pour le trouble d’anxiété généralisée combiné à des stratégies de régulation des émotions et d’acceptation et d’engagement expérientiel

The objective of this article is to examine the efficacy of a new cognitive-behavioral treatment, which combines emotion regulation strategies, and acceptance and commitment-based strategies to cognitive-behavioral supported treatment for generalized anxiety disorder (GAD). A single-case multiple baseline design was used to measure the effect of a 19-week treatment on three participants. Semi-structured interviews, self-report questionnaires, and daily self-monitoring were used to assess symptoms of GAD, general anxiety, depression, and quality of life. These instruments were administered at different times. At post-treatment, two out of the three participants showed a clinically significant improvement and no longer met GAD criteria. These results were maintained at the three-month follow-up. For the third participant, a considerable improvement was observed at the end of treatment but only reached clinical significance at the follow-up. The results of this study suggest that this type of treatment was effective in reducing anxiety and depression symptoms and in improving quality of life of GAD patients. Controlled studies involving bigger sample sizes are needed to determine the efficacy of this new treatment. Future research should also examine the separate and specific contribution of each therapy component in treatment efficacy.     

Le travail coopératif d’équipes de projet d’ingénierie à l’épreuve de l’activité en réunion médiatisée et multi-localisée

Performing in worldwide competition compels companies to be innovative and this unyielding global pressure sparks engineering team projects on a far-reaching scale. The synergy of heterogeneous and dispersed skills supposes to overcome the geographical distance between teammates using sophisticated socio-technical devices. Based upon four grounds of empirical research, this article will examine the function of this media coverage technology with a comprehensive sight of phenomena underlying remote interactions between teammates. Face to the reality of their cooperative activity, experiencing multi-localized virtual meetings with synchronous co-presence, are considered the experience, the resources and the constraints introduced by these terms and working conditions.     

L’intensification du travail,et l’intensification des changements dans le travail : quels enjeux pour les travailleurs expérimentés ?

In this article we address, on the basis of various knowledge in ergonomics, work psychology and work demography, the stakes of a confrontation between two trends in progress: on one side the structural ageing of workforce, on the other side work intensification, and intensification of changes at work. This analyze includes statements on these evolutions by themselves, and a synthesis of knowledge on the difficulties created by the intensification of work, or changes at work, for elderly workers, but also on work strategies that those can elaborate, using their experience, in order to cope with these constraints.     

Processus d’élaboration et de validation d’un questionnaire portant sur le développement des compétences émotionnelles lors du mentorat

Objective and methodThe aim of this article is to provide a portrait of the emotional competencies developed by school principals (n = 359) in a mentoring context by developing a seven-step questionnaire by Frenette et al. (2019) presenting various proofs of validity.ResultsThe analyses conducted support a factorial structure with two correlated aspects of emotional competencies (self and others). School principals in Quebec develop more emotional competencies related to the aspect of others than for themselves during mentoring. A further analysis indicates that school principals develop more two dimensions of Emotional competencies: Identification and Understanding. The results also show that 77.26 % of respondents indicated that they developed emotional skills during mentoring.ConclusionThe results provided an understanding of the importance of emotional competencies in education, and specifically in school management. It also revealed the importance of emphasizing the role of mentoring in their development. To our knowledge, the questionnaire developed in this study is one of the first to measure the development of emotional competencies during a mentoring relationship.     

Validation d’une mesure d’orientations envers les buts au travail auprès de participants à une évaluation du potentiel et des compétences

IntroductionGoal orientations are a characteristic of the personality explaining different reactions in achievement and learning situations. So far, no French instrument exists to measure this variable in a professional context.ObjectiveThe purpose of this article is to validate a French translation of the VandeWalle instrument (1997) measuring goal orientation at work, with a sample of workers participating in a potential and skills assessment (PSA).MethodThe instrument has been translated using the parallel-blind method suggested by Usunier (1992) and adapted by Lauzier and Haccoun (2010). Confirmatory factorial analyses were conducted to verify the factor structure of the translated version and correlational analyses were performed to assess its nomological validity. The study was conducted with workers (n = 263) from various organizational backgrounds who were subjected to a PSA.ResultsThe three-dimensional factor structure of the Work Goal Orientation Scale (WGOS), consistent with the one proposed by VandeWalle (1997), shows a good fit to the data. The learning, performance-approach and performance-avoidance orientations mainly show the expected associations with three correlates: self-esteem, the anticipated benefits of the PSA and the intention to develop one's skills following the feedback.ConclusionThe measure has a satisfactory nomological validity and can be used to study people's reactions towards learning situations in the workplace.     

Le travail collectif à l’épreuve des restructurations organisationnelles

The ergonomic analysis of work (Daniellou, 1996; Wisner, 1996) and especially the psychological analysis of real working activity (Leplat, 2000) allow investigating the main factors of work situations. The objective is to show the influence on the nursing representations of psychiatric services that are restructured, of the initial working situations, the projects, the restructuring models. The analyses assess the nursing representations of psychiatric services that are restructured, the projects, the restructuring models, the real working activity. The data show impacts of collective work and restructuring models, especially the damaging consequences of fusions. The results enable the authors to discuss from the points of views of theory, methodology and interventions.