Direct and indirect relationship between social stressors and job performance in Greater China: The role of strain and social support

This study examined the direct relationship between two social stressors (interpersonal conflict and organizational politics) and supervisor-rated job performance among employees in three Chinese societies in Greater China. The potential moderating effects of social support on the relation between social stressors and job performance were also investigated. Further, the potential mediating role of strain between stressors and job performance was tested. Data were collected from 1032 employees in Beijing, Hong Kong, and Taipei. The results showed that both types of social stressors were positively correlated with strain, and negatively related with job performance. There was evidence supporting that social support was a significant moderator of the social stressor–performance relationship. Further, results were consistent with the hypothesis that strain could be a mediator between social stressors and job performance.     

Seeking support in response to social and achievement stressors: A multivenue analysis

Social support is the subject of much research, but comparatively little attention has been paid to support seeking. Moreover, what research exists on support seeking has primarily addressed in‐person support seeking, despite the proliferation of new support venues (e.g., Facebook, websites, etc.). This article uses a daily diary methodology to examine the support‐seeking behavior men (N = 41) and women (N = 97) exhibit in response to various types of stressors. Results indicate that (a) in‐person support seeking remains the most popular form; (b) compared to achievement stressors, social stressors are more likely to result in emotional support seeking rather than instrumental support seeking; and (c) men may engage in more support seeking than has been previously suggested by the literature, particularly in electronic venues.     

Reciprocal relations between recovery and work engagement: the moderating role of job stressors

In this paper, we examined the within-person relations between morning recovery level (i.e., feeling refreshed and replenished) and work engagement throughout the day, and between work engagement throughout the day and the subsequent recovery level at the end of the workday. We hypothesized that job stressors (situational constraints, job demands) moderate these relations. A diary study over 1 workweek with 2 measurement occasions per day (N = 111 persons) provided support for most of the hypotheses: Morning recovery level predicted work engagement, and work engagement predicted subsequent recovery level at the end of the workday after controlling for morning recovery level. As predicted, situational constraints attenuated these relations, but job demands did not. The results suggest that recovery translates into employee work engagement, and work engagement, in turn, prevents a loss in recovery level throughout the day, particularly when situational constraints are low. Situational constraints seem to interrupt the reciprocal processes between recovery level and work engagement.     

农村中学教师工作满意度与社会支持的相关研究

通过采用采用斯佩克特工作满意度量表(JSS)和肖水源社会支持评定量表(SSRS)对200名农村中学教师进行调查,探讨农村中学教师的工作满意度现状及其与社会支持的关系,进而为农村中学教师的心理健康保健提供指导意义和理论依据。     

Job control and social support as coping resources in job satisfaction

This study examined the effects of active coping on job satisfaction in the context of the job demands-control-support model. Participants were 867 employees (811 men and 56 women, M age = 35.2 yr.) of a large electrical company in Japan. Hierarchical multiple regression analysis examined whether effects of active coping on job satisfaction might depend on the extent of coping resources, such as job control or social support (supervisor and coworker). Analysis showed that the effect of active coping on job satisfaction depended on the extent of coworkers' support, not on job control and supervisors' support.     

The interaction of social skill and organizational support on job performance

The present study examined the moderating effect of perceived organizational support (POS) on the relationship between social skill and supervisor-rated job performance. On the basis of regulatory and activation models of behavior, the authors argue that low-POS environments activate social skill because they reflect situations in which interpersonal acuity is required to demonstrate effective job performance. Accordingly, the authors hypothesize that social skill is more strongly related to performance among workers reporting low rather than high levels of organizational support. Results of hierarchical moderated multiple regression analyses on data gathered from 2 samples support the hypothesis. These results suggest that the relevance of social skill to job performance may be dependent on contextual cues. Implications for substantive research, strengths and limitations, and directions for future research are offered.     

Clarifying relationships among work and family social support, stressors, and work-family conflict

Although work and family social support predict role stressors and work-family conflict, there has been much ambiguity regarding the conceptual relationships among these constructs. Using path analysis on meta-analytically derived validity coefficients (528 effect sizes from 156 samples), we compare three models to address these concerns and clarify relationships. Results revealed that social support, controlling for role involvement, is best viewed as an antecedent of role stressors and subsequent work-family conflict. Controlling for work and family involvement, work and family social support were most related to same domain role conflict (β = −.46, p < .05; β = −.43, p < .05) and role ambiguity (β = −.28, p < .05; β = −.33, p < .05). Subsequently, work role conflict and time demands were most related to work-to-family conflict (β = .39, p < .05; β = .21, p < .05), while family role conflict and role ambiguity were most related to family-to-work conflict (β = .22, p < .05; β = .24, p < .05). Implications for research and practice, along with suggestions for theoretical advances, are discussed.     

A longitudinal study of relations between job stressors and job strains while controlling for prior negative affectivity and strains

Interpretation of observed relations between job stressors and job strains in cross-sectional surveys is often ambiguous because of possible 3rd variables (both stable background factors, such as personality, and transitory occasion factors, such as mood). In this longitudinal study, negative affectivity (NA) and strains were assessed both in college and later on the job. Stressors were assessed only on the job. Evidence was found that some background factors affected measures of job stressors and job strains in that college measures were significantly related to subsequent measures on the job. Relations between job stressors and job strains, however, were in most cases not affected significantly when prior strains and NA were controlled for. Furthermore, the results suggested that NA measures are subject to occasion factors.     

Reciprocal relations among job demands, job control, and social support are moderated by neuroticism: A cross-lagged analysis

This study investigated whether neuroticism moderates the relations among social support (from coworkers and supervisors) and work strain characteristics (i.e. job demands and job control). A full cross-lagged panel analysis was used to test whether social support predicts job demands and control or whether job demands and job control predict support among individuals with high and low neuroticism. Workers (N =  247; 42.1% men) of five occupations filled out questionnaires twice, with a time gap of 1 month. Work characteristics (job demands, job control, and social support) together with age and gender were included in a two-group path model with neuroticism as a moderator. Neuroticism moderated relations between social support and work strain characteristics: among individuals with high neuroticism, high job demands predicted low support from supervisors and low job control predicted low support from supervisors. Among individuals with low neuroticism, high support from supervisors predicted high job control.     

unemployment,social support,individual resources,and job search behavior

The authors investigated the relation between the social support received by unemployed individuals (N = 104) and their job search behavior. A moderated mediation model demonstrated that the effect of social support on job search behaviors was mediated by self‐esteem but only if adequacy of social support was perceived as low. In addition, the effect of social support on job search behavior was partially mediated by optimistic expectations and resilience. In sum, social support seems to be a resource with complex and partially surprising effects on job search behavior.     

Nonresident fathers' social networks: The relationship between social support and father involvement

Literature and research examining nonresident fathers' involvement with their children has focused primarily on the fathers' relationship with their child's mother. Receiving limited attention in the literature has been the inclusion of examining nonresident fathers' social support networks, the function of these social networks—perceived and received social support, and how these social support networks affect nonresident fathers' involvement with their children. Using data from Wave One of the Fragile Families and Child Well‐being Study, this study examined the social support networks nonresident fathers (n = 895) utilized in their involvement with their children. Results of the regression analyses indicate that nonresident fathers' relationship with their child's mother and perceived social support from their social networks contributed positively to their involvement with their children. Policy and practice implications are discussed.     

The mediating influence of role stressors in the relationship between mentoring and job attitudes

This study investigated the influence of two role stressors—role ambiguity and role conflict—on previously established relationships between mentoring activities—vocational support, psychosocial support, and role modeling—and prominent job attitudes. Full and partial mediation models were tested with a sample of 355 protégés. Results showed that both role conflict and role ambiguity completely mediated the relationships between psychosocial support and role modeling with job attitudes. There was also support for role conflict as a partial mediator of the relationship between vocational support and job attitudes. Additional analyses revealed that psychosocial support served as a suppressor-variable in this study. Implications for future research and mentoring practice are discussed.     

A counterintuitive hypothesis about employment interview validity and some supporting evidence

This study found mixed support for the hypothesis that the difference in criterion-related validity between unstructured and structured employment interviews is due solely to the greater reliability of structured interviews. Using data from prior meta-analyses, this hypothesis was tested in 4 data sets by using standard psychometric procedures to remove the effects of measurement error in interview scores from correlations with rated job performance and training performance. In the 1st data set. support was found for this hypothesis. However, in a 2nd data set structured interviews had higher true score correlations with performance ratings, and in 2 other data sets unstructured interviews had higher true score correlations. We also found that averaging across 3 to 4 independent unstructured interviews provides the same level of validity for predicting job performance as a structured interview administered by a single interviewer. Practical and theoretical implications are discussed.     

Psychological disturbance,social support and stressors: A community survey of immigrant Asian women and the indigenous population

The purpose of this community survey was to examine the differences in psychological symptom levels, social support, stressors and the awareness and use of local social services between the Asian and the indigenous groups. The theoretical starting point lies in the idea that the Asian group would have experienced considerable stress, partly as a resuldt of their being immigrants, and that the traditional extended family common to them may be an important source of social support. The relationship between psychological symptom levels and social support was examined to test the hypothesis that they might be related. Forty immigrant Asian women and 40 indigenous women were randomly selected from the Electroral Register, 1988, using quota-sampling techniques. All subjects were interviewed in their own homes and in their native languages by volunteer interviewers. In comparison with the Indigenes, the Asians had higher symptom levels; smaller, denser, less dispersed social support networks composed of mainly kin members; they reported more stressors related to their migrant status, and they had a lower awareness and usage of local social services. A relationship between psychological disturbance and social support was found, yielding inconsistent results regariding the direction of the relationship. Limitations of the study were outlined with implications of the results and indications for future research discussed.     

Emotion work and job stressors and their effects on burnout

Abstract

This article reports research on emotion work, organizational as well as social variables as predictors of job burnout. In burnout research, high emotional demands resulting from interactions with clients are seen as a core characteristic of service jobs. However, these emotional demands were seldom measured in a direct manner. It was only recently that emotional demands were included in studies on burnout referring to the concept of emotion work (emotional labor). Emotion work is defined as the requirement to display organizationally desired emotions. A multi-dimensional concept of emotion work was used to analyze the relations of emotion work variables with organizational and social variables and their joint effect on burnout in five samples including employees working in children's homes, kindergartens, hotels, banks and call centers. Emotion work variables correlated with organizational stressors and resources. However, hierarchical multiple regression showed a unique contribution of emotion work variables in the prediction of burnout. Moreover, the analysis of interaction effects of emotional dissonance and organizational and social stressors showed that for service professionals, the coincidence of these stressors led to exaggerated levels of emotional exhaustion and depersonalization.     

Emotion work and job stressors and their effects on burnout

Abstract This article reports research on emotion work, organizational as well as social variables as predictors of job burnout. In burnout research, high emotional demands resulting from interactions with clients are seen as a core characteristic of service jobs. However, these emotional demands were seldom measured in a direct manner. It was only recently that emotional demands were included in studies on burnout referring to the concept of emotion work (emotional labor). Emotion work is defined as the requirement to display organizationally desired emotions. A multi-dimensional concept of emotion work was used to analyze the relations of emotion work variables with organizational and social variables and their joint effect on burnout in five samples including employees working in children's homes, kindergartens, hotels, banks and call centers. Emotion work variables correlated with organizational stressors and resources. However, hierarchical multiple regression showed a unique contribution of emotion work variables in the prediction of burnout. Moreover, the analysis of interaction effects of emotional dissonance and organizational and social stressors showed that for service professionals, the coincidence of these stressors led to exaggerated levels of emotional exhaustion and depersonalization.     

The relationship between vocational interests and job satisfaction: Reconciliation of divergent results

It was hypothesized that congruency of vocational interests with present occupation would be positively related to job satisfaction for long job-tenured employees, and would be unrelated to satisfaction for short job-tenured employees. In two samples of 54 and 47 middle managers, the hypothesis was supported for satisfaction with work and supervision. This differential pattern of correlations may help explain the inconsistent relationship between vocational interests and job satisfaction obtained in past studies.     

Job demands and psychological well-being: Moderating role of occupational self-efficacy and job social support among mid-career academics

The study investigated the moderating role of occupational self-efficacy and job social support on the relationship between job demands and psychological well-being among mid-career academics. Participants were 203 academics at three public Nigerian universities (female = 37.93%; mean years of service = 8.58 years, SD = 2.20). The academics completed measures of job demands, occupational self-efficacy, job social support, and psychological well-being. Moderated regression analysis of the data suggested only occupational self-efficacy to moderate the relationship between work demands and psychological well-being. Findings underpin the buffering effects of work self-efficacy in employee psychological well-being with high job demands.