Perceptions of organizational change: a stress and coping perspective

Few organizational change studies identify the aspects of change that are salient to individuals and that influence well-being. The authors identified three distinct change characteristics: the frequency, impact and planning of change. R. S. Lazarus and S. Folkman's (1984) cognitive phenomenological model of stress and coping was used to propose ways that these change characteristics influence individuals' appraisal of the uncertainty associated with change, and, ultimately, job satisfaction and turnover intentions. Results of a repeated cross-sectional study that collected individuals' perceptions of change one month prior to employee attitudes in consecutive years indicated that while the three change perceptions were moderately to strongly intercorrelated, the change perceptions displayed differential relationships with outcomes. Discussion focuses on the importance of systematically considering individuals' subjective experience of change.     

Subjective cognitive effort: a model of states, traits, and time

Self-regulation theories were used to develop a dynamic model of the determinants of subjective cognitive effort. The authors assessed the roles of malleable states and stable individual differences. Subjective cognitive effort and perceived difficulty were measured while individuals performed an air traffic control task. As expected, Conscientiousness moderated the effort trajectory. Individuals with high Conscientiousness maintained subjective cognitive effort at high levels for longer than their counterparts. There were also individual differences in reactions to perceptions of task difficulty. The intra-individual relationship between perceived difficulty and subjective cognitive effort was stronger for individuals with low ability or low Conscientiousness than for their counterparts. A follow-up study showed that the measures of perceived difficulty and subjective cognitive effort were sensitive to a task difficulty manipulation as well as that the relationship between perceived difficulty and subjective cognitive effort held after controlling for self-set goal level. These findings contribute to the self-regulation literature by identifying factors that influence changes in subjective cognitive effort during skill acquisition.     

Parental Perceptions of Child Development Among Low-Income Mexican American Families

Parents' perceptions of child development are influenced by complex interactions among cultural, social, and economic factors. Insights into how parents from culturally diverse societies perceive the development of their children might explain why different cultural groups foster or value the development of different skills in their children. In this study, we explored the perceptions of child development among low income Mexican American parents. A series of ethnographic interviews were conducted with eight Mexican American families who had preschool children. Qualitative data analyses yielded three main themes that were important to these parents: family attitudes and values, changes, and adaptations. For these parents, the development of social attributes in children, that will enable them to function within their own cultural group, was as important as the development of cognitive or motor skills. Service providers, such as school and mental health personnel, should take into account cultural differences in parents' perceptions of the importance of various developmental milestones for their children when suggesting interventions typically used by parents in the dominant culture.     

The dynamic structure of relationship perceptions: differential importance as a strategy of relationship maintenance

How do couples maintain relationship satisfaction despite specific negative perceptions of their relationships? One way to minimize the global implications of negative perceptions is to attribute differential importance to positive and negative features of the relationship. As those features change over time, satisfied intimates may alter their perceived importance, ensuring that positive features are always more closely associated with global satisfaction than negative ones. The current study examined the specific perceptions of 82 newly married couples at five assessments across their first 3 years of marriage. A tendency to view positive perceptions as more important than negative perceptions was associated with higher marital satisfaction. Moreover, a tendency to alter the importance of specific perceptions as those perceptions changed over time was associated with more stable global satisfaction. These findings highlight the interplay between the content and the structure of intimates' perceptions in determining relationship outcomes.     

The Effect of Selection Ratio on Perceptions of the Fairness of a Selection Test Battery

This research examined the effects of the selection ratio on applicants’ perceptions of the fairness of a battery of tests. These fairness perceptions were also examined to assess whether they moderated the validity of the tests. A laboratory study was undertaken to examine the effects of the selection ratio on applicants going through a selection process and to examine the effects of being hired or rejected. Results revealed that the selection ratio did not have an effect on perceptions, but that hired individuals perceived greater distributive fairness. Furthermore, attitudes towards the cognitive ability test moderated the validity of the cognitive ability test, but attitudes toward the personality test did not moderate the validity of the personality test.     

PERCEPTIONS OF PSYCHOLOGICAL INFLUENCE: A COGNITIVE INFORMATION PROCESSING APPROACH FOR EXPLAINING MODERATED RELATIONSHIPS

A hypothesis of consistency in cognitive information processing of perceptions of psychological influence (perceived influence of decisions made by a supervisor) was proposed and tested. The hypothesis stated that if (a) having influence was of sufficient importance to a subordinate to effect selective attention to supervisor behaviors that reflected opportunities for influence, then (b) the subordinate would employ perceptions of influence in behavioral decisions (performance) and affective reactions (anxiety, satisfaction). The hypothesis received support in a study of 363 Navy enlisted aircraft maintenance personnel, where selective attentiveness to opportunities for influence was determined by assessing the fit between personal characteristics of a subordinate (e.g., achievement motivation) and the degree of overload in the work environment. Results suggested that relations between perceptions of influence and attitudes/performance should be expected only for those individuals who are attentive to opportunities for influence in the early stages of cognitive processing. Implications of these results for future scientific and professional endeavors are discussed.     

Changes in illness-related cognitions rather than distress mediate improvements in irritable bowel syndrome (IBS) symptoms and disability following a brief cognitive behavioural therapy intervention

Objective

A previous randomised controlled trial demonstrated that a cognitive behavioural therapy (CBT) self-management intervention significantly improved irritable bowel syndrome (IBS) symptoms and disability compared to treatment as usual (TAU). The current study analysed additional data to establish whether; 1) cognitive, behavioural and emotional factors hypothesized to perpetuate IBS symptoms and disability changed following CBT and, 2) ascertain if changes in these factors over the intervention period mediated treatment effects 6-months later.

Method

IBS patients (CBT = 31, TAU = 33) completed measures pre-and-post intervention including: Brief Illness Perception Questionnaire, Hospital Anxiety & Depression Scale and Cognitive and Behavioural Responses to Symptoms Questionnaire. Path models were evaluated to determine whether changes in cognitive and behavioural factors over the treatment period mediated treatment effects.

Results

Compared to TAU, CBT patients showed significant positive changes on several cognitive variables but not anxiety and depression following intervention. Positive change in illness perceptions following intervention mediated the treatment effect on improved IBS symptom severity and social adjustment six months later. Changes in damaging beliefs mediated the effect on social adjustment.

Conclusions

Change in cognition rather than mood mediated treatment related improvements. Changing negative perceptions of IBS appears to be a particularly important treatment mechanism.     

School children's responses on a semantic differential over a 10-year span

A semantic differential scale was administered to 208 school children when they were in the second, fourth, sixth, eighth, tenth, and twelfth grades. Their perceptions towards two concepts were measured, Education (going to school) and Work (having a job). Each semantic differential scale had 15 adjective pairs and reflected the three underlying factors of Evaluative, Potency, and Activity. Because the study was conducted for 10 years (ages seven to 18), the changing cognitive developmental stages of the children were expected to influence factor analytic and reliability results. Confirmatory factor analysis, which forced the data into three factors, did not clearly identify the expected three factors, although more items loaded on the three factors with age. An exploratory factor analysis identified a trend across grades from six to four factors over time. Reliability also improved across age groups. Caution should be exercised when using the semantic differential with young children in investigations of abstract concepts.     

Familiarity and environmental representations of a city: a self-report study

"Sense of direction" is usually assessed by self-report. Several internal factors contribute to proficiency in navigation: spatial cognitive style, respondent's sex, and familiarity with the environment; however, questionnaires assessing sense of direction do not include all these factors. In a recent study, Nori and Piccardi reported that environmental familiarity was crucial for topographical orientation. Regardless of a person's spatial cognitive style (i.e., landmark, route, or survey), the greater their familiarity with the environment, the better their performance. In this study, a questionnaire was used, the Familiarity and Spatial Cognitive Style Scale, to measure 208 women's sense of direction and knowledge of their city of residence. Analysis showed that Spatial Cognitive Style predicted sense of direction but not town knowledge. By contrast, familiarity played a crucial role in both areas, confirming the importance of having a tool to assess this factor.     

The Role of Top Management in Developing a Customer-Oriented Sales Force

A national random sample of industrial salespeople was surveyed to examine the effects of salespeople’s perceptions of top management long-term orientation, top management emphasis, and top management risk aversion on customer-oriented selling behaviors. The results indicated that perceived top management long-term orientation had a significantly positive effect on perceived top management emphasis and a significantly negative effect on perceived top management risk aversion. In turn, perceived top management emphasis positively affected customer-oriented selling, whereas perceived top management risk aversion did not affect customer-oriented selling. The study underscores the importance of salespeople’s perceptions of top management factors for implementing the marketing concept. The managerial implications of these findings are discussed and several directions for future research are proposed.     

Replications and Limitations of a Two-Factor Model of Child Witness Credibility

Two experiments are reported that test the idea that jurors perceive child witnesses in terms of a 2-factor model of credibility with the factors defined as cognitive ability and honesty (Leippe & Romanczyk, 1987; Ross, Millers, & Moran, 1989). In the first experiment, 300 mock jurors watched a realistic videotaped recreation of a sexual abuse trial and rated the credibility of the child witness. Mock jurors perceived the child witness in terms of 2 factors: cognitive ability and honesty. Only honesty predicted verdict. These findings were replicated in Experiment 2 ( N = 300) when only the child's testimony was presented and the perceptions of the child witness were not contaminated by the testimony of the other witnesses in the trial.     

Social-Cognitive Moderators of the Relationship between Peer Victimization and Suicidal Ideation among Psychiatrically Hospitalized Adolescents

Peer victimization among children and adolescents is a major public health concern, given its widespread individual and societal ramifications. Victims of peer aggression often face significant levels of psychological distress and social difficulties, such as depression, suicidal ideation, suicide attempts, and social rejection. The purpose of this study was to examine whether cognitive distortions and perceptions of social support moderate the association between peer victimization and suicidal thoughts among psychiatrically hospitalized adolescents. Participants included 183 psychiatrically hospitalized adolescents (ages 13 to 18). In multiple regression analyses that controlled for gender, social and cognitive factors served as significant resource factors. Cognitive factors also moderated the relationship between peer victimization and suicidal ideation.     

Consequences of organizational justice expectations in a selection system

This study examined several consequences of applicants' expectations of organizational justice at multiple stages in a selection process. The authors assessed the justice expectations of 1,832 job applicants prior to their participation in a testing process and examined how these expectations influenced their pretest attitudes and intentions as well as their perceptions of the testing process. Results revealed that applicants with higher expectations of justice reported higher levels of pretest motivation and more positive job acceptance and recommendation intentions. Justice expectations were also positively related to applicants' perceptions of justice in the testing process. Results provided some evidence that justice expectations have a moderating influence, such that justice perceptions have a greater influence on applicants' affective and cognitive states when expectations of justice are high. The theoretical and practical implications of these findings are discussed in the context of research on organizational justice and applicant perceptions.     

Middle school students' perceptions of a peer who stutters

Little is known about how middle school students perceive a similar-aged peer who stutters. Therefore, the purpose of this study was to examine the influence of stuttering frequency, Likert statement type (affective, behavioral, cognitive), and the gender of the listener on middle school students' perceptions of a peer who stutters. Sixty-four middle school students (10-14 years) individually viewed a video sample of a teen telling a joke at one of four stuttering frequencies (<1%, 5%, 10%, 14%). After the students viewed one of the video samples, they were asked to rate 11 Likert statements that reflected their affective, behavioral, and cognitive perceptions of a peer who stuttered. The results revealed an interaction between stuttering frequency and Likert statement type. Ratings of behavioral statements (speech production characteristics) were significantly more positive for the sample containing <1% stuttering than 10% and 14% stuttering. Ratings for cognitive statements (thought and beliefs) were significantly more positive for the sample containing <1% stuttering than 10% and 14% stuttering. The stuttering frequency of the peer did not significantly influence how students rated affective statements (feelings and emotions). It was also found that male and female middle school students did not significantly differ in their perceptions of a male peer who stutters. Clinical implications are discussed relative to peer teasing, friendship, listener comfort, and social acceptance within a middle school setting for a student who stutters. Future research directions are also discussed. EDUCATIONAL OBJECTIVES: The reader will be able to: (1) summarize how middle school students perceive stuttering; (2) explain how the frequency of stuttering influences middle school students' perceptions of a peer who stutters; and (3) provide clinical implications of the data from this study.     

The Role of Person Characteristics in Perceptions of the Validity of Cognitive Ability Testing

Individuals vary in how they perceive cognitive ability tests; thus, it is useful for organizations to consider how individual differences influence applicant perceptions of selection tools. The present study examined the influence of implicit theories of ability and locus of control on perceptions of face validity and predictive validity for two cognitive ability tests. Relationships between perceptions and test experience, job‐relevant experience, and job familiarity were also examined. Interactions between implicit theories and self‐assessed performance in predicting perceptions were found, although not of the form hypothesized. Furthermore, job familiarity and prior success in selection contexts were related to perceptions. Finally, sample type interacted with test type to influence perceptions. Implications for selection system design and research on applicant perceptions are discussed.     

Predicting Stereotype Threat,Test Anxiety,and Cognitive Ability Test Performance: An Examination of Three Models

As the classroom and workplace, among other contexts, become more diverse in their population characteristics, the need to be aware of specific factors impacting testing outcome issues correspondingly increases. The focus in this study, among other purposes, was to identify possible interactions between examinee's individual-difference characteristics (e.g., personality) and characteristics of the testing environment on test anxiety reactions and cognitive ability test performance. This study assessed reactions and performance in 4 different testing conditions through a path-analytic testing of 3 well-established theoretical models of stress appraisal and coping (i.e., cognitive appraisal, personality trait, and transactional). The transactional model, incorporating both personality and testing condition factors, was best in predicting the variance associated with the cognitive ability test scores, the 3 test anxiety score indexes (i.e., social derogation, physical tenseness, and cognitive obstruction), and the stereotype threat scores. With personality traits, for example, agreeableness was a relatively strong and consistent predictor of all study measures. Regarding testing condition factors, only the manipulation of stereotype threat level (low or high) produced some significant accounting of variance. Higher perceived stereotype threat levels were generally associated with heightened stereotype threat belief perceptions, lower cognitive ability test scores, and, interestingly, reduced feelings of cognitive obstruction in test anxiety.     

CROSS-CULTURAL COMPARISONS ON PSYCHOSEMANTICS OF ICONS AND GRAPHICS

This study is to report a cross-cultural comparison on perceptions of icons and graphics and their relationships. Data were ratings of 10 icons and 10 graphics against 21 bipolar semantic differential scales from 325 college students in three countries, Mexico, Columbia, and Japan. Cross-cultural factor analyses resulted in the identification of four semantic (three affective and one denotative) features, three icon factors, and three graphic factors. Indigenous cultural means of these iconic and graphic factors were computed and used to probe cross-cultural similarities and differences in perceptions. Psychosemantics of icon factors were further predicted by graphic factors through canonical correlation. This study concludes the importance of implicit cultural meanings of nonverbal figures in intercultural communications. The implications of this study are also discussed.     

The relationship between women's body satisfaction and self-image across the life span: the role of cognitive control

The authors examined the relationship between body dissatisfaction and self-image across the life span. A sample of 106 women between the ages of 20 and 65 years completed questionnaire measures of body dissatisfaction, body importance, cognitive control over the body, self-concept, and self-esteem. The authors found that body dissatisfaction and body importance did not differ among the groups of women who were younger, middle aged, and older. Although body dissatisfaction was related to self-concept and self-esteem for the entire sample, the strength of that relationship reduced with increasing age and increasing perceptions of cognitive control. The authors concluded that the cognitive strategies of women who were older protect their self-concept and self-esteem from the influence of body dissatisfaction.     

Black American Men's Treatment Experiences in Mental Health Court: A Phenomenological Analysis

In this qualitative study, the authors examined young adult Black American men's perceptions of treatment in mental health diversion programs. Findings included 3 themes: helpful treatment factors, cognitive dissonance, and treatment barriers. The authors explore counseling competency and advocacy considerations for judicial settings.     

The influence of social identity on value perceptions and intention

Despite much research on consumers' brand identification, researchers remain divided regarding the conceptualization of the dimensions underlying social identity and how these dimensions impact marketing outcome variables. Further, previous studies have failed to examine the underlying psychological process driving this effect. The current research is the first to assess the importance of affective social identity as the mediator through which cognitive social identity impacts consumers' purchase intentions by ways of emotional and social value. Results show that affective social identity mediates the relationship between cognitive social identity and emotional value, where affect is the main driver in the formation of purchase intention. This study highlights the need to model cognitive and affective social identity separately and provides insight into how consumers' social identification influences their perceptions of identity‐linked products. Copyright © 2016 John Wiley & Sons, Ltd.