Putting Organizational Effectiveness Into Practice: The Preeminent Consultation Task

Successful consultation relies on the consultant's ability to conceptualize the operations of the total organization. An overview of the theoretical and practical applications of the construct “organizational effectiveness” (OE) is presented in relation to consultation. Barriers limiting earlier conceptualizations and applications of the construct are identified and discussed. A model of OE that melds open systems, organizational, and consultation theories is presented as a tool for guiding maximally beneficial consultation interventions. The implications of this model for consultation practice, advancing theory and research, and professional ethics are discussed.     

Conceptual Models in Organizational Consultation

Human organizations are potentially very complex systems operating in even more complex environments. Fundamental to the consultant's effectiveness is his or her ability to conceptualize among these complexities. Several general conceptual models that facilitate the consultant's conceptual work are reviewed. Also, fundamental to the effectiveness of consultation is the consultant's ability to empower consultees conceptually. Several principles related to achieving this objective are presented and discussed. The authors conclude with a discussion targeted to the objective of integrating conceptual models in consultation practice.     

Standards for Organizational Consultation Assessment and Evaluation Instruments

Although consultation researchers and practitioners have called attention to the need for more psychometrically sound instruments, little advancement has occurred in this area. The authors outline key quantitative and qualitative psychometric standards for organizational consultation assessment and evaluation instruments. In addition, a framework and review of several existing questionnaires are presented. Implications for instrument use by practitioners and suggestions for further research are discussed.     

Focus groups in psychological assessment: enhancing content validity by consulting members of the target population

A review of articles in Psychological Assessment reveals that many researchers develop instruments without the benefit of consultation with members of the target population. To the extent that researchers do consult the target population, most fail to bring consultation in early enough to inform the identification and specification of key constructs. Moreover, this consultation typically takes the form of one-to-one interviews. The authors' goal in this article was to elaborate on the importance of population consultation as part of content validation and to critically evaluate the potential of one method of consultation, focus groups, to inform multiple stages of instrument development. The authors suggest that this method holds promise for enhancing the content validity of instruments and, ultimately, the validity of research findings.     

Innovation by a family medical practice to provide infant mental health services

The authors suggest that infant mental health principles have practical applicability to the daily lives of families with babies, and they offer one approach to making such application in a private practice. It is suggested that combining psychiatry, family medicine, psychology and nursing may make for a particularly well integrated team that has greater capability than each of its members has alone. Finally, thoughts are offered about the usefulness of research in a private setting, and the economic viability of this kind of practice is discussed.     

Advocacy and Empowerment in Parent Consultation: Implications for Theory and Practice

In this article, the authors expand the view of parental consultation to include advocacy and empowerment as important contextual considerations. A brief review of existing approaches to parent consultation is provided. Selected advances in multicultural parent consultation are also presented. An advocacy‐and empowerment‐focused perspective is offered that describes the power of consultation with parents from marginalized backgrounds. A case vignette is provided to illustrate the implications for practice.     

Disability Harassment: A New Term for a Long-Standing Problem

The authors present definitions of the term harassment from the literature and government sources and propose a definition of disability harassment, Existing literature related to disability harassment is reviewed, including anecdotal accounts. Legal findings are summarized from several cases concerning disability harassment of federal employees, and data on disability harassment complaints filed with the Equal Employment Opportunity Commission are provided. The authors suggest that the harmful psychological effects of any form of harassment are similar and a model from the literature on sexual harassment is used as a basis for understanding the effects. Implications for counseling practice and future research are discussed.     

Religious Coping,Body Dissatisfaction,and Bulimic Symptomatology

The authors explored the association among body dissatisfaction, religious coping, and bulimic symptomatology. The results suggest that spiritual discontent religious coping was detrimental for the college female participants (N= 398) when considered in relationship to bulimic symptomatology. Implications of the findings for theory refinement, future research, and clinical practice are discussed.     

How effective is school consultation?: A review of recent research

This paper reviews the results of 29 studies on the effectiveness of school consultation published between 1972 and 1977. Twenty-two of the studies reviewed (76%) reported at least one or more positive effects resulting from consultation interventions. Behavioral consultation was found to be particularly effective. Several methodological limitations of the studies which reduce the generality of their findings are discussed. These include lack of appropriate experimental control procedures, failure to control for individual consultant and consultee characteristics, infrequent use of multiple dependent measures assessing both attitudinal and behavioral changes, and the absence of follow-up data. Despite the problems entailed in measuring consultation outcomes, the practice does appear to be effective. Further research investigating the influence of specific consultation models and processes is recommended.     

At the boundaries of automaticity: negation as reflective operation

The present research investigated whether automatic social-cognitive skills are based on the same representations and processes as their controlled counterparts. Using the cognitive task of negating valence, the authors demonstrate that enhanced practice in negating the valence of a stimulus can lead to changes in the underlying associative representation. However, procedural, rule-based components of negations were generally unaffected by practice (Experiments 1-3). Moreover, negations of evaluative stimuli did not influence automatic evaluative responses to these stimuli, unless the negation was included in the associative representation of a stimulus (Experiments 4-6). These results suggest that some practice-related skill improvements are limited to conditions in which a general procedure can be substituted by the retrieval of results of previous applications from associative memory. Implications for research on automaticity and social cognition are discussed.     

“Meeting Someone at the Edge”: Counselors’ Experiences of Interpersonal Stress

Using consensual qualitative research, the authors explored the factors that contribute to counselors’ experiences of interpersonal stress and how counselors respond to interpersonal stressors within therapeutic settings. Thirteen professional counselors representing a variety of counseling contexts and settings participated in semistructured interviews. Through consensus building, the authors identified 4 domains within the data: client characteristics, relationship dynamics, counselor response, and personal vs. professional self. The findings suggest that client characteristics and relationship dynamics are catalysts to counselor interpersonal stress responses, which shape their conscious awareness of the experience. Implications for clinical practice, clinical supervision, and counselor wellness are discussed.     

The Use of Consultation in Psychological Practice: Ethical,Legal, and Clinical Considerations

The importance of consulting with other professionals to maintain acceptable standards of care is well documented in many health care professions. However, evidence indicates that many psychologists fail to utilize consultation when needed, and that consultation use varies along dimensions such as the education and training of the consultee, the type of setting, number of years in practice, and proximity to available consultants. In this article, we review the research on the use of consultation by psychologists as well as other health care professionals. We discuss the clinical, ethical, and legal implications of seeking consultation as a professional psychologist. Finally, a detailed and practical model for the regular use of consultation is given to improve the routine use of consultation in clinical practice.     

The use of consultation in psychological practice: ethical, legal, and clinical considerations

The importance of consulting with other professionals to maintain acceptable standards of care is well documented in many health care professions. However, evidence indicates that many psychologists fail to utilize consultation when needed, and that consultation use varies along dimensions such as the education and training of the consultee, the type of setting, number of years in practice, and proximity to available consultants. In this article, we review the research on the use of consultation by psychologists as well as other health care professionals. We discuss the clinical, ethical, and legal implications of seeking consultation as a professional psychologist. Finally, a detailed and practical model for the regular use of consultation is given to improve the routine use of consultation in clinical practice.     

Stability and change in person-team and person-role fit over time: the effects of growth satisfaction, performance, and general self-efficacy

Although considerable research has focused on various forms of person-environment fit, little research has examined how person-team and person-role fit operate over time in team contexts. To address this gap, the authors examined the dynamic nature of values-based person-team fit and person-role fit. They identified several factors that influence these fit perceptions over time. Individuals were composed into teams that worked intensively over an extended time period. Results suggest that person-team fit, when conceptualized as values congruence, is generally stable over time, but perceptions of person-role fit in teams are dynamic. Individuals' growth satisfaction and performance were positively related to increases in person-role fit over time. Furthermore, the effect of performance on person-role fit was moderated by individuals' general self-efficacy. Implications for managerial practice and future research are discussed.     

Tactile Prompting and Weekly Performance Feedback for Increasing Teachers’ Behavior-Specific Praise

The school-based consultation literature includes a variety of empirically supported procedures for increasing teachers’ implementation of classroom management strategies. However, teachers may respond differently to empirically supported consultation procedures. This study used a multiple baseline design across three elementary teachers to test the effects of a tactile prompting and weekly performance feedback consultation procedure for increasing teachers’ behavior-specific praise. Additionally, this study included data for teachers’ rate of reprimands and their classrooms’ appropriately engaged behavior and disruptive behavior. Results indicated that tactile prompting and weekly performance feedback increased behavior-specific praise for all three teachers. However, a functional relation between tactile prompting and weekly performance feedback and changes in teachers’ reprimands and their classrooms’ appropriately engaged and disruptive behavior was not established. Implications for applied practice, and limitations and directions for future research are discussed.     

Black Battered Women: A Review of Empirical Literature

The authors review and discuss five areas of the empirical research on Black battered women: incidence, social support networks, psychological profile, responses to battering, and use of services. Implications for practice and research are discussed.     

Barriers to treatment success in behavioral consultation: Current limitations and future directions

Behavioral consultation is a prominent indirect service model in the practice of psychology in the schools. Despite some empirical support for the use of behavioral consultation strategies, consultants frequently face a number of barriers to implementation of treatment in practice. This article outlines a number of these barriers in behavioral consultation, including the lack of standardization of consultation, lack of specific training of consultants, little or no consultee (teacher) training, problems surrounding target behavior identification, and external constraints to consultation. Each of these areas is described along several dimensions that need to be addressed in future research.     

School psychology consultation: “Frenzied,faddish, or fundamental?”

A review of the current school psychology literature reveals that the term consultation is increasingly used to describe a variety of intervention goals and processes. The history of the consultation role in school psychology and the background and assumptions of three currently popular consultation models are discussed. Finally, suggestions are offered for more precise usage of the term consultation in order to accurately describe, implement, and research the school psychologist's roles.     

Distributed practice in verbal recall tasks: A review and quantitative synthesis

The authors performed a meta-analysis of the distributed practice effect to illuminate the effects of temporal variables that have been neglected in previous reviews. This review found 839 assessments of distributed practice in 317 experiments located in 184 articles. Effects of spacing (consecutive massed presentations vs. spaced learning episodes) and lag (less spaced vs. more spaced learning episodes) were examined, as were expanding interstudy interval (ISI) effects. Analyses suggest that ISI and retention interval operate jointly to affect final-test retention; specifically, the ISI producing maximal retention increased as retention interval increased. Areas needing future research and theoretical implications are discussed.