Culture-contingent signs of trust in emergent relationships

This study develops a culture-contingent model of trust formation in emergent relationships by comparing how trust-warranting signs shape attributions of trustworthiness to unfamiliar trustees in collectivist versus individualist cultures. We predict and find that the effectiveness of dispositional and contextual signs varies systematically depending on trustors’ national culture. Collectivists tend to rely less on dispositional signs and more on situational signs than individualists. This difference fosters distinct trust-building pathways. Individualists bestow trust based on a trustee’s perceived ability and integrity, collectivists’ trusting choices depend to a greater extent on predictable, benevolent interactions with a potential partner. These findings suggest that, in cross-cultural encounters, signs aligned with trustors’ cultural expectations hasten trust production. Mismatched signs are impotent, even off-putting.     

I’m curious,I’m open to it,I test it,I trust it! A focus groups study to understand a-priori trust in automated buses

Trust is regarded as one of the main predictors for adopting automated buses (ABs). However, theories about trust (development) in technology generally vary and an in-depths study about trust in ABs specifically is still outstanding. The present study fills this gap by presenting results from focus group interviews to trust (development) in shared automated buses prior to exposure. The objectives of this study are to contrast participants’ naïve concepts of trust with theory and to identify underlying factors influencing a-priori trust in ABs. Results show that the N = 21 focus group participants use different strategies to familiarise themselves with the new technology of ABs, e.g., comparisons with familiar technologies, fundamental tendencies to approach or avoid, additional information seeking, or anthropomorphisation. These strategies largely support existing theories on trust (development) in technology. Differences between naïve interpretations of trust and its theoretical assumptions were found in focus group debates where more control over technology limited uncertainty and led to more trust. While theories suggest control and trust to be incompatible opposites, participants see control as a way to enhance trust. We provide starting points for further theory development and expansion and stress the importance of explanations in emerging technologies for trust and acceptance building.     

A Cognitive (Attributions)-Emotion Model of Observer Reactions to Free-Riding Poor Performers

Whereas most free-riding research has focused on limiting free-riding and on understanding free-riding motives, we were concerned with capturing the psychological processes used by observers to interpret the poor performance behavior of a team member. Using a sample of 268 observers of a simulated team interaction, we found that peer reactions to a poor performance could be explained through attribution theory (AT). Poor performers perceived as possessing high general cognitive ability (g) and low conscientiousness traits were more likely to be rated high on free-riding when compared to those perceived as possessing low g/low conscientiousness traits. In addition, AT helped explain observer anger and intent to punish free-riders.

Safety of autonomous vehicles: what are the insights from experienced industry professionals?

Many drivers support the push towards the automation of transportation. Technology and automotive companies, the general public, and governments are all seen as the main groups pushing the automation revolution forward. The key to this revolution's success will rest with the perception of the professionals in the field as their perception will affect the way that Autonomous Vehicles (AVs) are adopted. This study surveyed 185 experienced industry professionals to gather their comments and opinions on AVs' purported safety benefits and drawbacks. The results in this paper illustrate that the ‘incorrect understanding of the surrounding objects by AVs’ could be the most significant technical concern and may lead to accidents. Some professionals had concerns about trusting the AVs’ safe operation without steering wheels, while some others believed that there is a chance that having steering wheels may increase safety concerns. The findings also suggest that while AVs might reduce the number of accidents, this may not necessarily be the case for the severity of any accidents. The severity may remain unchanged or even increase as a result of the adoption of AVs. This paper's results show that the majority of the professionals consulted agreed that AVs have the potential to increase road safety significantly. However, the consensus was that more research and testing is needed in this field.     

Effects of Instructor Attractiveness on Learning

Although a considerable body of research has examined the impact of student attractiveness on instructors, little attention has been given to the influence of instructor attractiveness on students. This study tested the hypothesis that persons would perform significantly better on a learning task when they perceived their instructor to be high in physical attractiveness. To test the hypothesis, participants listened to an audio lecture while viewing a photograph of instructor. The photograph depicted either a physically attractive instructor or a less attractive instructor. Following the lecture, participants completed a forced choice recognition task covering material from the lecture. Consistent with the predictions; attractive instructors were associated with more learning. Finally, we replicated previous findings demonstrating the role attractiveness plays in person perception.     

Why do I feel this way? Attributional assessment of happiness and unhappiness

ABSTRACT

Much research has shown that how people explain events affects subjective well-being (SWB), in particular when they explain positive events as being due to internal, stable, and global factors, and negative events as being due to external, unstable, and local factors. In the current research, we asked: how do people explain their SWB itself, and how do such attributions in turn relate to SWB? In repeated measures studies 1 (N = 281) and 2 (N = 169) participants viewed happy feelings as more personally controllable, stable, and internally caused compared to unhappy feelings. In Study 3 (N = 142) participants made causal attributions about accurate SWB feedback, or about randomly assigned false (low or high) SWB feedback. Those in the false low-SWB feedback condition attributed their SWB to external and unstable factors controlled by others compared to those in the high-level feedback condition. In all three studies, attributing SWB to stable, personally controllable factors was positively associated with SWB.     

Covariation and quantifier polarity: what determines causal attribution in vignettes?

Tests of causal attribution often use verbal vignettes, with covariation information provided through statements quantified with natural language expressions. The effect of covariation information has typically been taken to show that set size information affects attribution. However, recent research shows that quantifiers provide information about discourse focus as well as covariation information. In the attribution literature, quantifiers are used to depict covariation, but they confound quantity and focus. In four experiments, we show that focus explains all (Experiment 1) or some (Experiment 2-4) of the impact of covariation information on the attributions made, confirming the importance of the confound. Attribution experiments using vignettes that present covariation information with natural language quantifiers may overestimate the impact of set size information, and ignore the impact of quantifier-induced focus.     

How,and for whom,will activity patterns be modified by self-driving cars? Expectations from the state of Georgia

Many studies have explored travelers’ perceptions of self-driving cars (or autonomous vehicles, AVs) and their potential impacts. However, medium-term modifications in activity patterns (such as increasing trip frequencies and changing destinations) have been less explored. Using 2017–2018 survey data collected in the US state of Georgia, this paper (1) measures (at a general level) how people expect their activity patterns to change in a hypothetical all-AV era; (2) identifies population segments having similar profiles of expected changes; and (3) further profiles each segment on the basis of attitudinal, sociodemographic, and geographic characteristics. In the survey, respondents were asked to express their expectations regarding 16 potential activity modifications induced by AVs. We first conducted an exploratory factor analysis (EFA) to reduce the dimensionality of the activity-change vector characterizing each individual, and estimated non-mean-centered (NMC) factor scores (which have been rarely used in applied psychology). The EFA solution identified four dimensions of activity change: distance, time flexibility, frequency, and long distance/leisure. Next, we clustered Georgians with respect to these four-dimensional expectation vectors. The cluster solution uncovered six segments: no change, change unlikely, more leisure/long distance, longer trips, more travel, and time flexibility & more leisure/long distance. Using NMC factor scores identified considerably more inertia with respect to expectations for change than would have been apparent from the usual mean-centered scores. Finally, the various segments exhibit distinctive demographics and general attitudes. For example, those in the more leisure/long distance cluster tend to be higher income and are more likely to be Atlanta-region residents compared to other clusters, while those in the no change and change unlikely clusters tend to be older and are more likely to be rural residents.     

Test of a mediation model of perceived organizational support

This study examined the mediating influence of trust in organization (TIO) and organization-based self-esteem (OBSE) on the relationship between perceived organization support (POS) and its work outcomes. Data were obtained from employee-supervisor dyads from multiple organizations located in a major city in southern China. Structural equation modeling results revealed that: (a) POS related to TIO and OBSE and (b) TIO and OBSE fully mediated the relationship between POS and the work outcomes of organizational commitment and in-role performance, but partially mediated the POS-organizational citizenship behavior relationship.