Emoticons in computer-mediated communication: social motives and social context.

This study investigated the role of emoticons in computer-mediated communication (CMC). The study consisted of an online questionnaire about the social motives for emoticon use and an experimental part in which participants (N = 1,251) had to respond to short Internet chats. In these chats, the interaction partner (friend vs. stranger) and the valence of the context (positive vs. negative) were manipulated. Results showed that emoticons are mostly used to express emotion, to strengthen a message, and to express humor. Furthermore, more emoticons were used in communication with friends than in communication with strangers, and more emoticons were used in a positive context than in a negative context. Participants seem to use emoticons in a way similar to facial behavior in face-to-face communication with respect to social context and interaction partner.     

Same same but different!? The differential influence of smilies and emoticons on person perception

Emoticons (ASCII-based character strings) and smilies (pictograms) are widely used in computer-mediated communication as substitutes to compensate for the absence of nonverbal cues. Although their usage has been investigated in numerous studies, it remains open whether they provoke differential effects and whether they lead to person perception patterns similar to what is known from face-to-face interactions. Based on findings from research about person perception and nonverbal communication, we investigated the differential effects of smilies and emoticons with regard to recipients' mood, message evaluation, and person perception in an experimental online study (n=127) with a 2(smiley/emoticon) by 2(positive/negative) between-subjects design (with an additional control condition). Results generally support earlier findings, indicating that the valence of the cue (smiley or emoticon) affects the corresponding impression formation. Further, findings concerning the differential influence of both forms of cues show that there are no differences with regard to message interpretation, whereas smiling smilies have a stronger impact on personal mood than smiling emoticons. The perception of a writer's commitment was only altered by smilies, suggesting that they elicit a stronger impact than emoticons.     

Islamic emoticons and religious authority: emerging practices,shifting paradigms

This article considers the use of emoticons on transnational, English-language Islamic website forums as a case study to examine the shifts in Sunni religious authority, which have accelerated and deepened in the era of computation and new media. It shows the ways in which ordinary Muslims on conservative web forums invoke, deploy, and respond to different kinds of authority, from jurists to site administrators. It focuses first on particular websites’ endorsement of certain emoticons as Islamic (a smiley face with a hijab, e.g.), and then turns to forum users’ debates about emoticon usage. These debates range from questioning the acceptability of figural emoticons to the appropriateness of ‘secular’ emoticons on self-identified Islamic websites. It finds that while users often cite or request fatawa on emoticon usage when disputing with others, they are equally likely to post what they consider relevant hadith, appeal to common sense, or appeal to site administrators. This ground-up approach to engaging with the issue of emoticons gives nuance to what some scholars have termed the “crisis of authority” in Sunni Islam, and suggests that ordinary Muslims find authority in a diverse, sometimes contentious spectrum of locations. Far from being irrelevant to scholarship on contemporary Islam, emoticons are an important locus for understanding how pious Muslims have negotiated interactions in online spaces.     

Semantic diversity: A measure of semantic ambiguity based on variability in the contextual usage of words

Semantic ambiguity is typically measured by summing the number of senses or dictionary definitions that a word has. Such measures are somewhat subjective and may not adequately capture the full extent of variation in word meaning, particularly for polysemous words that can be used in many different ways, with subtle shifts in meaning. Here, we describe an alternative, computationally derived measure of ambiguity based on the proposal that the meanings of words vary continuously as a function of their contexts. On this view, words that appear in a wide range of contexts on diverse topics are more variable in meaning than those that appear in a restricted set of similar contexts. To quantify this variation, we performed latent semantic analysis on a large text corpus to estimate the semantic similarities of different linguistic contexts. From these estimates, we calculated the degree to which the different contexts associated with a given word vary in their meanings. We term this quantity a word’s semantic diversity (SemD). We suggest that this approach provides an objective way of quantifying the subtle, context-dependent variations in word meaning that are often present in language. We demonstrate that SemD is correlated with other measures of ambiguity and contextual variability, as well as with frequency and imageability. We also show that SemD is a strong predictor of performance in semantic judgments in healthy individuals and in patients with semantic deficits, accounting for unique variance beyond that of other predictors. SemD values for over 30,000 English words are provided as supplementary materials.     

The communicative function of ambiguity in language

We present a general information-theoretic argument that all efficient communication systems will be ambiguous, assuming that context is informative about meaning. We also argue that ambiguity allows for greater ease of processing by permitting efficient linguistic units to be re-used. We test predictions of this theory in English, German, and Dutch. Our results and theoretical analysis suggest that ambiguity is a functional property of language that allows for greater communicative efficiency. This provides theoretical and empirical arguments against recent suggestions that core features of linguistic systems are not designed for communication.     

Online health communication about human genetics: perceptions and preferences of internet users.

Unprecedented advancements in human genetics research necessitate keeping the public abreast of new information, applications, and implications and the Internet represents an important method of communicating with the public. Our research used cross-sectional self-report survey data collected from a diverse convenience sample of 780 Internet users in two states. Multivariate regression analysis explored the relationships between experiences, perceptions, and preferences for online health and genetics communication. Online health information seeking was associated with previous genetic information seeking, comfort with online genetic communication, perceived risk for genetic abnormality, being female, and having more education. Comfort with online genetics communication was associated with a preference for online genetic information, previous online health and off-line genetics information seeking, having a healthy lifestyle, believing in the positive impact of human genetics research, and being female. Perceiving online health information to be accurate was associated with preferring the Internet for genetics communication, being older, less educated, and perceiving Internet use as anonymous. Preferring online genetics communication to other communication channels was associated with perceiving online health information as accurate, being comfortable receiving online genetics information, having lower intrinsic religiosity, and being male. The implications of findings for Web-based health message design are discussed.     

To end ambiguous sentences

A study of the time required to complete ambiguous sentences suggested that: even though Ss are unaware of the ambiguity while completing sentences, they take more time to complete ambiguous sentences than unambiguous ones: the degree of difficulty in completing ambiguous sentences is related to the linguistic level at which the ambiguity occurs: sentences containing two ambiguities are more difficult to complete than those containing only one, and when these two ambiguities occur at different linguistic levels, these sentences are harder to complete than when both occur within the same linguistic level: ambiguity may affect the grammaticality and relevance of completions; and may cause stuttering and laughter, even without awareness of the ambiguity. An attempt to fit these results to several theories of the processing of ambiguous sentences led us to the conclusion that ambiguity interferes with our understanding of a single meaning of a sentence, and that the degree of interference varies with the linguistic level at which the ambiguity occurs.     

To end ambiguous sentences

A study of the time required to complete ambiguous sentences suggested that: even though Ss are unaware of the ambiguity while completing sentences, they take more time to complete ambiguous sentences than unambiguous ones: the degree of difficulty in completing ambiguous sentences is related to the linguistic level at which the ambiguity occurs: sentences containing two ambiguities are more difficult to complete than those containing only one, and when these two ambiguities occur at different linguistic levels, these sentences are harder to complete than when both occur within the same linguistic level: ambiguity may affect the grammaticality and relevance of completions; and may cause stuttering and laughter, even without awareness of the ambiguity. An attempt to fit these results to several theories of the processing of ambiguous sentences led us to the conclusion that ambiguity interferes with our understanding of a single meaning of a sentence, and that the degree of interference varies with the linguistic level at which the ambiguity occurs.     

Digital Stress over the Life Span: The Effects of Communication Load and Internet Multitasking on Perceived Stress and Psychological Health Impairments in a German Probability Sample

The present study investigated the psychological health effects and motivational origins of digital stress based on a representative survey of 1,557 German Internet users between 14 and 85 years of age. Communication load resulting from private e-mails and social media messages as well as Internet multitasking were positively related to perceived stress and had significant indirect effects on burnout, depression, and anxiety. Perceived social pressure and the fear of missing out on information and social interaction were key drivers of communication load and Internet multitasking. Age significantly moderated the health effects of digital stress as well as the motivational drivers of communication load and Internet multitasking. The results, thus, underline the need to address digital stress from a life span perspective.     

Interpreting Silent Gesture: Cognitive Biases and Rational Inference in Emerging Language Systems

Natural languages make prolific use of conventional constituent‐ordering patterns to indicate “who did what to whom,” yet the mechanisms through which these regularities arise are not well understood. A series of recent experiments demonstrates that, when prompted to express meanings through silent gesture, people bypass native language conventions, revealing apparent biases underpinning word order usage, based on the semantic properties of the information to be conveyed. We extend the scope of these studies by focusing, experimentally and computationally, on the interpretation of silent gesture. We show cross‐linguistic experimental evidence that people use variability in constituent order as a cue to obtain different interpretations. To illuminate the computational principles that govern interpretation of non‐conventional communication, we derive a Bayesian model of interpretation via biased inductive inference and estimate these biases from the experimental data. Our analyses suggest people's interpretations balance the ambiguity that is characteristic of emerging language systems, with ordering preferences that are skewed and asymmetric, but defeasible.     

Ethical Implications of User Perceptions of Wearable Devices

Health Wearable Devices enhance the quality of life, promote positive lifestyle changes and save time and money in medical appointments. However, Wearable Devices store large amounts of personal information that is accessed by third parties without user consent. This creates ethical issues regarding privacy, security and informed consent. This paper aims to demonstrate users’ ethical perceptions of the use of Wearable Devices in the health sector. The impact of ethics is determined by an online survey which was conducted from patients and users with random female and male division. Results from this survey demonstrate that Wearable Device users are highly concerned regarding privacy issues and consider informed consent as “very important” when sharing information with third parties. However, users do not appear to relate privacy issues with informed consent. Additionally, users expressed the need for having shorter privacy policies that are easier to read, a more understandable informed consent form that involves regulatory authorities and there should be legal consequences the violation or misuse of health information provided to Wearable Devices. The survey results present an ethical framework that will enhance the ethical development of Wearable Technology.     

Should a luxury Brand's Chatbot use emoticons? Impact on brand status

Luxury brands are increasingly adopting chatbots for online customer service. But, little is known about the role of adding design features such as emoticons on customers' luxury experience. This study fills this research gap by exploring the influence of a luxury brand chatbot's adoption of emoticons on status perception and its underlying mechanisms. Results from two experiments suggest that luxury brands might be better off not using emoticons in chatbot communications because it dampens the brand status perception due to perceived unexpectedness, which in turn decreases the perception of the appropriateness of the interaction with chatbots. However, this negative effect of luxury brand's use of emoticons in chatbot communication only exists for traditional luxury brands, not for masstige brands. This study advances the literature on AI, particularly regarding luxury brand-specific chatbot applications. It also offers insights for luxury brand managers that they should be cautious in adopting emoticons in chatbot communication given the risk of ruining the brand status, especially when the brand is a traditional luxury brand as opposed to a masstige brand.     

Psychotherapie und Internet

The Internet plays an important role in healthcare. Approximately two thirds of Internet users search the medium for, e.g. personal questions of health, including aspects of mental health. In countless discussion forums or blogs mentally stressed people discuss their problems and search for contact to other affected individuals but also to professional helpers. In this article an attempt is made to systematize the interface between Internet and psychotherapy in the narrower and broader sense. In particular five topics and problem areas will be dealt with: (1) as information medium Internet delivers an immense number of resources on mental disorders, which raises the problem of quality assurance. (2) As a communication medium it can provide support for therapeutic interventions. Psychological online counseling has now been proven to be effective. (3) Internet alters the traditional therapeutic relationship in one way or another. In particular e-mail communications supplement a face-to-face treatment. (4) Use of the Internet also brings along clinically relevant problems and because of this patients visit psychotherapeutic practices increasingly more often. (5) Internet can be fruitful for psychotherapy research.     

Understanding words in sentence contexts: the time course of ambiguity resolution

Spoken language comprehension requires rapid integration of information from multiple linguistic sources. In the present study we addressed the temporal aspects of this integration process by focusing on the time course of the selection of the appropriate meaning of lexical ambiguities ("bank") in sentence contexts. Successful selection of the contextually appropriate meaning of the ambiguous word is dependent upon the rapid binding of the contextual information in the sentence to the appropriate meaning of the ambiguity. We used the N400 to identify the time course of this binding process. The N400 was measured to target words that followed three types of context sentences. In the concordant context, the sentence biased the meaning of the sentence-final ambiguous word so that it was related to the target. In the discordant context, the sentence context biased the meaning so that it was not related to the target. In the unrelated control condition, the sentences ended in an unambiguous noun that was unrelated to the target. Half of the concordant sentences biased the dominant meaning, and the other half biased the subordinate meaning of the sentence-final ambiguous words. The ISI between onset of the target word and offset of the sentence-final word of the context sentence was 100 ms in one version of the experiment, and 1250 ms in the second version. We found that (i) the lexically dominant meaning is always partly activated, independent of context, (ii) initially both dominant and subordinate meaning are (partly) activated, which suggests that contextual and lexical factors both contribute to sentence interpretation without context completely overriding lexical information, and (iii) strong lexical influences remain present for a relatively long period of time.     

I am ... , I have ... , I suffer from ... : A Linguist Reflects on the Language of Illness and Disease

Part personal documentary, part exercise in medical semantics, this essay brings the analytical tools of a linguist and the human perspective of a patient receiving treatment in the American health care system to bear on the language we use—for the most part unconsciously—to talk about illness and disease. Topics to be explored include linguistic ramifications of the illness/disease distinction; referring expressions for health disorders; the “linguistic construction” of disease (what's in a name?); the “translation” of biomedical information from the specialists' dialect into everyday idiom; and the metaphoric/symbolic dimension of body-parts and their afflictions.     

Internet use and loneliness in older adults.

Use of the Internet by seniors as a communication technology may lead to changes in older adult social relationships. This study used an online questionnaire to survey 222 Australians over 55 years of age on Internet use. Respondents primarily used the Internet for communication, seeking information, and commercial purposes. The results showed negative correlations between loneliness and well-being. Multiple regression analyses revealed that greater use of the Internet as a communication tool was associated with a lower level of social loneliness. In contrast, greater use of the Internet to find new people was associated with a higher level of emotional loneliness.     

Young children's use of prosody in sentence parsing

Korean children's ability to use prosodic phrasing in sentence comprehension was studied using two types of ambiguity. First, we examined a word-segmentation ambiguity in which placement of the phrasal boundary leads to different interpretations of a sentence. Next, we examined a syntactic ambiguity in which the same words were differently grouped into syntactic phrases by prosodic demarcation. Children aged 3 or 4 years showed that they could use prosodic information to segment utterances and to derive the meaning of ambiguous sentences when the sentences only contained a word-segmentation ambiguity. However, even 5- to 6-year-old children were not able to reliably resolve the second type of ambiguity, an ambiguity of phrasal grouping, by using prosodic information. The results demonstrate that children's difficulties in dealing with structural ambiguity are not due to their inability to use prosodic information.     

Mental models,pictures, and text: Integration of spatial and verbal information

In the past several years, there has been an acceleration in the publication of cognitive research on the interplay between linguistic and pictorial/spatial information. To report on and encourage this sort of research, we organized a symposium at the 1991 meeting of the Midwestern Psychological Association. The articles in this special section ofMemory & Cognition are based on the work presented at the symposium. In this introduction, we offer a suggestion forwhy the integration of linguistic and spatial information is not only a possibility, but a requirement for effective communication. Our suggestion follows the linguistic analysis of the closed-class elements that convey spatial relations, the prepositions (Talmy, 1983). The structure of language provides but a small set of prepositions to encode the vast number of spatial relations that we can perceive. Thus, to understand a situation that a speaker or a writer is conveying, the listener or reader must combine linguistic information with (perhaps metric) spatial information derived from pictures, the environment, or memory.     

How religion and morality correlate in age of society 5.0: Statistical analysis of emotional and moral associations with Buddhist religious terms appearing on Japanese blogs

In this paper we analyzed how much religious vocabulary, in particular Buddhist vocabulary taken from the largest online dictionary of Buddhist terms, is present in everyday social space of Japanese people, particularly, in Japanese blog entries appearing on a popular blog service (Ameba blogs). We interpreted the level of everyday usage of Buddhist terms as appearance of such terms in the consciousness of people. We further analyzed what emotional and moral associations such contents generate. In particular, we analyzed whether expressions containing Buddhist vocabulary are considered appropriate or not from a moral point of view, as well as the emotional response of Internet users to Buddhist terminology. As a result of analyzing the data, we found out that Buddhist terms were in fact not absent as a theme from Japanese blogs and generated a strong emotional response. However, while the general reaction to several expressions using Buddhist terms was as expected, there were sometimes surprising twists in terms of social consequences, major discrepancies between what is perceived as ethically correct behavior between the Buddhist doctrine and the reasoning of the general population, as well as a considerate number of terms which have lost their original meaning and instead became slang expressions.     

Ambiguity in sentence processing

As listeners and readers, we rarely notice the ambiguities that pervade our everyday language. When we hear the proverb `Time flies like an arrow' we might ponder its meaning, but not the fact that there are almost 100 grammatically permissible interpretations of this short sentence. On occasion, however, we do notice sentential ambiguity: headlines, such as `Two Sisters Reunited After 18 Years in Checkout Counter', are amusing because they so consistently lead to the unintended interpretation (presumably, the sisters did not spend 18 years at the checkout). It is this consistent preference for one interpretation-and one grammatical structure-rather than another that has fuelled research into sentence processing for more than 20 years. Until relatively recently, the dominant belief had been that these preferences arise from general principles that underlie our use of grammar, with certain grammatical constructions being preferred over others. There has now accrued, however, a considerable body of evidence demonstrating that these preferences are not absolute, but can change in particular circumstances. With this evidence have come new theories of sentence processing, some of which, at first glance, radically question the standard notions of linguistic representation, grammar and understanding.