In-Service Courses in Human Relations: One Teacher's Learning

Human relations training includes counselling as an important ingredient. This case-study reports the learning of one primary deputy headteacher during a six-day course, and her continuing efforts to use and extend that learning during the following year. She reported an improvement in classroom discipline, and less stressful and more effective relationships with colleagues and pupils, linking these gains with insights and skills developed on the course. The value to course designers of goal-setting structures is illustrated by the study. Such structures provide an opportunity to take part in, and study, counselling interventions which have real problems as their focus.