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PROGRAMMED INSTRUCTION AS A SOURCE OF GAIN IN COUNSELOR COMMUNICATION
Authors:John H. Harper  Joe M. McKenzie  Robert Magnus
Affiliation:John H. Harper is an Assistant Professor of Guidance Education, Joe M. McKenzie is a Professor of Guidance Education and Chairman of the Department of Guidance Education, and Robert Magnus is a graduate student in the Department of Guidance Education. All are at Mississippi State University in State College.
Abstract:This study investigated the effectiveness of programmed materials in interpersonal relations in improving the facilitation levels of counselor communication. Thirty Employment Service counselors were pre-tested by assessing response levels to representative client stimuli expression. The subjects were then given 10 hours of written, programmed instruction. Post-test scores indicated that statistically significant gains were realized in the communication of empathy and respect.
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