The comparative effectiveness of two modes of observer training on the Staff-Resident Interaction Chronograph

The comparative effectiveness of two time-limited modes of training observers to code activity on the Staff-Resident Interaction Chronograph (SRIC) in residential treatment programs for mentally disabled adults was evaluated. The susceptibility of training procedures for consensual observer drift was also examined, as was the predictability of SRIC mastery from trainee characteristics. Two equated groups of undergraduate student trainees (N=15 each) participated in full-time training for 27 days, followed by two weeks of criterion testing in vivo and on videotapes. One group received training by experience personnel using procedures known to be effective (original method). The other group received training via a previously untested set of written and videotaped procedures that do not rely on experienced personnel (package method). Multivariate and univariate analyses of variance found both methods to be equally effective in the degree of mastery achieved by trainees, without evidence of observer drift. No meaningful predictions of coding mastery were found, but conceptual mastery was predictable from individual characteristics. Differences were obtained for both groups between in vivo versus videotaped criterion tests. The results document procedures that are both efficient and resistant to invalidity for complex observational methodology as well as feasible for standardizing assessment of staff functioning across residential settings.This article is based on a thesis submitted to the Graduate College of the University of Illinois at Urbana-Champaign in partial fulfillment of the requirements for the Ph.D. degree in psychology by the first author under direction of the second author. The third and fourth authors also participated as supervisors. Appreciation is extended to other members of the thesis committee, Fred Kanfer, W. Robert Nay, Julian Rappaport, and James Wardrop, for their comments and recommendations. This study was partially supported by Public Health Service Grants MH-25464 and MH-14257 from the National Institute of Mental Health, and by grants from The Joyce Foundation and the Illinois Department of Mental Health and Developmental Disabilities.