中小学教师情绪工作策略及特性与工作满意度的关系研究

以情绪工作的资源守恒为理论基础, 通过问卷调查, 探讨了368名中小学教师情绪工作策略及其特性与工作满意度的关系。结果发现:①表面行为策略与工作满意度负相关显著, 主动深度行为策略和被动深度行为策略与工作满意度正相关显著。②情绪表达多样性和持久性与工作满意度负相关显著, 并与表面行为策略成正相关显著, 与被动深度行为策略负相关显著;③表面行为策略在情绪表达多样性对工作满意度的影响起部分中介作用, 被动深度行为策略在情绪表达多样性对工作满意度的影响中起完全中介作用。

The Relationship among Emotion Work Strategies, Characters and Job Satisfaction in Primary and Middle School Teachers

Based on resource conservation theory, the study explored the relationship among emotional work strategies, characters and job satisfaction by a questionnaire survey in 368 primary and middle school teachers.The results showed that:①Surface acting strategy was significantly and negatively related to job satisfaction.While, active deep acting strategy and passive deep acting strategy were significantly and positively correlated with job satisfaction.②duration of interaction, variety of emotions were negatively related to job satisfaction, active deep strategy and positive deep strategy were positively correlated with surface acting strategy;③surface acting strategy play part mediating effect between variety of emotions and job satisfaction, Positive deep acting strategy significantly mediated the relationship between variety of emotions and job satisfaction.