Consultant Problem Understanding as a Function of Training in Interviewing to Promote Accessible Reasoning

The focus of this article is on how consultants develop a “high-quality” understanding of a teacher's presenting problem situation from interviewing them. A longitudinal quasi-experimental study was conducted with 10 graduate students enrolled on an accredited training program in school psychology in which interviewing and problem-solving skills were taught and practiced. Eight individuals who had been selected for the same training program but who had not enrolled acted as a comparison group to measure possible practice effects. The results indicated that following training consultant use of statements designed to reveal their reasoning to the teacher significantly increased, and was highly correlated with the quality of their subsequent written analyses of the teacher's problem situation.