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Psychological Contracts and Counterproductive Work Behaviors: Employee Responses to Transactional and Relational Breach
Authors:Jaclyn M. Jensen  Richard A. Opland  Ann Marie Ryan
Affiliation:(1) Department of Management, George Washington University, 2201 G St., NW Funger Hall 309, Washington, DC 20052, USA;(2) Management and Human Resource Management Department, College of Business Administration, California State University, Long Beach, 1250 Bellflower Blvd., Long Beach, CA 90840, USA;(3) Department of Psychology, Michigan State University, 333 Psychology Building, East Lansing, MI 48824, USA
Abstract:

Purpose  

This study extends the research on counterproductive work behavior (CWB) by examining the psychological contract breaches that trigger employee CWB. Specifically, we explored the relationship between transactional and relational contract breach and five forms of CWB (abuse, production deviance, sabotage, theft, and withdrawal). Further, we considered the role of situational and individual factors that mitigate CWB engagement and examined the moderating effects of organizational policies meant to deter CWB and personality (conscientiousness, agreeableness, and emotional stability).
Keywords:
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