| Abstract: | We surveyed 714 hourly and 516 salaried employees of a midwestern telephone company to test the effects of information load on work-related outcomes. Using curvilinear regression analyses, we found support for our hypothesis that employees are less satisfied with outcomes as the load of information deviates positively or negatively from some level. We also predicted, and found, that this quadratic function was more prevalent in the hourly group than in the salaried group. Implications, future research directions, and limitations of the present study are discussed. |
