| Abstract: | This article summarizes the results of an evaluation of mediation services in three court-based programs. Among the issues considered are client evaluations of the mediation experience and their assessments of immediate and long-term effects. Two comparison groups are utilized: parents who contested custody without the offer of court-based mediation and parents who divorced but did not contest custody. Results of the research indicate that mediation provides a valuable compliment to the existing domestic relations court processes. Mediation enjoys high user satisfaction and helps promote compliance with the agreement, a sense of equity, and continued cooperation. Thus, while the expectations of the process should not be overstated, it appears that even a brief mediation with a troubled population can produce modest but positive benefits. |
