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Universals and cultural differences in recognizing emotions
Authors:Hillary Anger Elfenbein   Nalini Ambady
Affiliation:Haas School of Business, University of California at Berkeley, Berkeley, California (H.A.E.), and Department of Psychology, Harvard University, Cambridge, Massachusetts (N.A.)
Abstract:Moving beyond the earlier nature-versus-nurture debate, modern work on the communication of emotion has incorporated both universals and cultural differences. Classic research demonstrated that the intended emotions in posed expressions were recognized by members of many different cultural groups at rates better than predicted by random guessing. However, recent research has also documented evidence for an in-group advantage, meaning that people are generally more accurate at judging emotions when the emotions are expressed by members of their own cultural group rather than by members of a different cultural group. These new findings provide initial support for a dialect theory of emotion that has the potential to integrate both classic and recent findings. Further research in this area has the potential to improve cross-cultural communication.
Keywords:emotion    universality    cross-cultural differences
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