The effects of appraisal system redesign on perceptions of and satisfaction with performance appraisal: A quasi-experiment

A case study investigation of the effects of a change in a performance appraisal system was described. The nature of a recently implemented appraisal system was briefly outlined. Five hundred forty-seven employees of a 300-bed hospital returned mail questionnaires which asked them to respond to questions about the hospital's performance appraisal system. Two groups of employees were formed on the basis of their experience or lack of experience with the new system. It was found that the employees who had experience with the new system had more favorable perceptions of their supervisors' appraisal behaviors and were more satisfied with the appraisal process.