Tales of the Unexpected: Surprises Experienced by Graduates in the Early Months of Employment |
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Authors: | John Arnold |
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Affiliation: | a MRC/ESRC Social and Applied Psychology Unit, University of Sheffield, |
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Abstract: | Although newcomers to work organisations attempt to anticipate what will happen to them, there are often unexpected events and perceptions which can have a major impact. These surprises are an important aspect of their experiences. The incidence and nature of surprises experienced by 104 graduates in their first few months of employment, and the role of surprises in making sense of the new work environment, are explored. The general atmosphere at work was the most commonly reported source of surprise, whilst the nature of the work and the respondents' own feelings and reactions were least commonly reported as surprising. However, these latter two sources of surprise were relatively frequently reported as sources of graduates' single most surprising experience. Illustrations are given of the role of surprise in adjustment to work, and the results are discussed with particular reference to their implications for careers counselling. |
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