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Ending social encouters
Authors:Stuart Albert  Suzanne Kessler
Affiliation:University of Pennsylvania USA;State University of New York at Purchase USA
Abstract:Certain classes of verbal behavior—content summary statements (Sc); affective summary statements (Sa); continuity (C), justification (J), and well-wishing (W) statements; and statements of positive affect (P)—were hypothesized to be constituents of interpersonal endings. These statements are shown to increase during the terminal phase of a social encounter as a function of whether the conversation is between friends or strangers and whether it is structured or unstructured. A hypothesis concerning the sequence in which these five classes of statements will occur during the ending of an interaction, namely, [Sc] → [J] → [SaP] → [C] → [W], is tested and confirmed.
Keywords:Requests for reprints should be sent to Dr. Stuart Albert   Department of Psychology   University of Pennsylvania   3815 Walnut Street   Philadelphia   PA 19104.
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