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自动化信任和依赖对航空安全的危害及其改进
引用本文:王新野,李苑,常明,游旭群. 自动化信任和依赖对航空安全的危害及其改进[J]. 心理科学进展, 2017, 0(9): 1614-1622. DOI: 10.3724/SP.J.1042.2017.01614
作者姓名:王新野  李苑  常明  游旭群
作者单位:陕西师范大学心理学院;陕西省行为与认知神经科学重点实验室,西安710062
基金项目:国家自然科学基金项目(71301092;31500897),教育部人文社会基金项目(13YJC190009),高等学校博士学科点专项科研基金(20132323110014),中央高校基本科研业务费专项资金(2016CBZ010)
摘    要:自动化系统在现今航空业中得到了广泛应用,然而复杂的自动化系统的引入产生了新的失误模式,使航空人因安全问题变得更加突出。受多种因素影响,操作者在与自动化系统的交互过程中并不总能达到适度的信任校准水平。非适度自动化信任和依赖引发了严重的航空安全事故。值得欣慰的是,以人为中心的自动化显示设计和训练能够将非适度自动化信任和依赖调整到适度状态。

关 键 词:自动化信任  自动化依赖  人-自动化交互  航空安全

The detriments and improvement of automation trust and dependence to aviation safety
WANG Xinye,LI Yuan,CHANG Ming,YOU Xuqun. The detriments and improvement of automation trust and dependence to aviation safety[J]. Advances In Psychological Science, 2017, 0(9): 1614-1622. DOI: 10.3724/SP.J.1042.2017.01614
Authors:WANG Xinye  LI Yuan  CHANG Ming  YOU Xuqun
Abstract:Currently,automation systems have been widely applied in airlines.However,the introduction of complex automation systems has already triggered new error models,which make the human factors related aviation safety issues prominent.Affected by many factors,users can't always achieve the adjusted level of trust,when they interact with automation systems.There are various safety incidents in aviation,which induced by unadjusted automation trust and dependence.But,it should be noted that the display design and training of human-centered automation can turn the unadjusted automation trust and dependence to the adjusted state.
Keywords:automation trust  automation dependence  human-automation interaction  aviation safety
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