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The effect of dimension content on observation and ratings of job performance
Authors:Tracy McDonald
Abstract:Recent theory and research in the performance appraisal area (e.g., Denisi, Cafferty, & Meglino, 1984; Feldman, 1986; Ilgen & Feldman, 1983; Williams, Denisi, & Blencoe, 1985) have suggested that providing information regarding the performance dimension to be rated will cause raters to select appropriate observational schemata and, as a result, produce higher quality ratings. A study was conducted to determine if giving raters dimension-relevant information prior to performance observation would affect their attention processes and rating quality. Prior to watching a videotape of an instructor giving a lecture, 156 subjects were given either: 1) correct information, 2) incorrect information, or 3) no information regarding dimensions of performance they would subsequently be asked to rate. The results indicated that giving prior information regarding dimension content affected subjects' attention processes. Further, raters receiving no information and those receiving misinformation prior to performance observation produced less accurate ratings compared to expert raters. Ratings produced by subjects receiving correct information did not differ significantly from experts' ratings. These results are discussed in terms of both their practical and theoretical implications.
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