|
|||||
|
|
Stressors,withdrawal, and sabotage in frontline employees: The moderating effects of caring and service climates |
|
| Authors: | Feng‐Hsia Kao Bor‐Shiuan Cheng Chien‐Chih Kuo Min‐Ping Huang |
| Affiliation: | 1. National Taiwan University, , Taipei, Taiwan;2. National Cheng Chi University, , Taipei, Taiwan;3. Yuan Ze University, , Chung Li, Taiwan |
| Abstract: | |
| Keywords: | frontline employees organizational climate service sabotage social stressors withdrawal behaviour |