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The Effect of a Computerized Decision Aid on the Development of Knowledge
Authors:Richard G. Brody  Tamara K. Kowalczyk  John M. Coulter
Affiliation:(1) University of New Haven, USA;(2) Department of Accounting, College of Business and Economics, Western Washington University, Bellingham, WA, 98225-9071;(3) Western New England College, England
Abstract:
This study provides evidence on how the use of a computerized decision aid affects knowledge acquisition. While the intent of such computer-based decision aids is to improve and support unaided human judgments, it is unclear whether the use of the aids actually facilitate knowledge transfer. Seventy-six subjects completed a hypothetical decision task where one of two types of decision aids was used: an expert system or traditional textual materials. Results suggest that those using a computer-based decision aid acquired and encoded in memory less declarative knowledge than those using textual reference materials. Implications of the findings are discussed.
Keywords:decision aids  knowledge acquisition  declarative knowledge
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