Assessing Client Satisfaction with Mental Health Treatment among French-Canadians

La présente étude fournit des résultats à verser au dossier de validation de la version française "Client Satisfaction Questionnaire" (CSQ): une courte échelle en 18 items créée pour mesurer le degré de satisfaction de l'utilisation de différents aspects des services de santé mentale. L'échantillon comprenait 89 anciens patients (en secteur) d'une clinique psychologique universitaire. Les résultats montrent la fidélité et la validité factorielle du CSQ dans le contexte franco-canadien. De plus, comportant des similitudes avec les observations anglaises, espagnoles et hollandaises, ils représentent un important premier pas pour fonder l'équivalence inter-culturelle de la version franco-canadienne de l'échelle.
The present study provides data for the cross-cultural validity of the French version of the Client Satisfaction Questionnaire (CSQ); a short 18-item scale which was designed to assess degree of satisfaction with different aspects of mental health services. The sample consisted of 89 former outpatients of a University Psychology Clinic. Results supported the reliability and factorial validity of the CSQ in a French-Canadian context. In addition, the results were similar to those observed for English, Spanish and Dutch versions and represent an important first step towards the cross-cultural equivalence of the French-Canadian version of the scale.     

STRATÉGIES COGNITIVES ET PROCESSUS D'AUTORÉGULATION CHEZ DES FAMILLES EN SITUATION DE RÉSOLUTION DE PROBLÈMES LOGIQUES*

The family is a fundamental learning environment for many basic skills such as the ability to solve everyday domestic problems. A lack of competence in this type of problem solving would expose the individual to more frustration and possibly create the conditions for greater aggression. Forty-two low SES families, each including an aggressive boy, were invited to the laboratory for a problem-solving session on two occasions, at an interval of two years. Subjects were asked to find four preset combinations of colours by systematic permutations of four colours using a computer. Three types of cognitive performance were examined: resolution strategies, autoregulation strategies and the success rate in finding the solution. Results showed that most of the families were consistent in their use of a non-systematic strategy. Although some improvement in planning is observed during the second testing, no other improvement in autoregulation strategies was observed. In general, families had a better rate of success in finding the solution in the second session. The low cognitive level of these families and its stability are discussed. Étant donné que la famille constitue un terrain privilégié d'apprentissage, l'aggressivité comportementale de certains enfants pourrait résider dans le peu d'opportunités offertes par leur famille d'apprendre à affronter les problèmes de la vie quotidienne d'une manière réfléchie. Quarante-deux familles de milieu socio-économique faible, dont un des enfants est à risque d'inadaptation sociale et dont les parents sont peu scolarisés, ont à résoudre un problème nécessitant l'intelligence logique et ce, à deux ans d'intervalle (T-1 et T-2). La tâche consite à résoudre un problème de permutations à quatre éléments et se présente sous la forme d'un jeu d'ordinateur. Le fonctionnement cognitif est examiné selon trois dimensions: les stratégies cognitivcs de résolution, les stratégies d'autorégulation exercées, sur la démarche cognitive et l'issue de la démarche cognitive. L'examen des stratégies cognitives révèle que la majorité des familles utilisent une approche non stratégique et que cette approche est maintenue aussi bien à l'intérieur d'une séance donnée que d'une séance à l'autre. Exception faite de l'amélioration relevée à la séance 2 quant au contrôle exercé par les familles sur le déroulement de leur démarche cognitive, aucun changement n'émerge sur les autres critères de l'autorégulation. Finalement, les familles obtiennent une meilleure performance à la deuxième séance. La discussion porte sur la relative stabilité du niveau de fonctionnement cognitif des familles ainsi que sur la pauvreté apparente de leur répertoire de schèmes.     

Type A behavior,anger expression,and reactions to anger imagery

The experiment investigated the effects of Type A behavior, anger expression, and gender on perceptions of control and heart rate. Jenkins Activity Survey defined Type A and B subjects, categorized as either high or low in anger expression, were asked to recall, image, and generate self-referent statements about angry situations. State anger and heart rate were measured during all of the anger induction conditions, and ratings of imagery vividness and perceptions of control for self and others were taken following the recalled and imaged anger conditions. The results, with both the heart rate and self-report measures, indicated that the effects of the independent variables were interactive and situationally dependent. Type A behavior was associated with increased heart rate in two experimental conditions (mood anger and recalled anger), and, in one instance, this effect was amplified in male subjects (recalled anger). The self-report results yielded interactional effects that most commonly took the form of high anger expression, with male Type A's providing higher ratings of state anger, more vivid anger imagery, and lower perceived self-control ratings than did other categories of subjects. Taken together, these results suggest that anger expressiveness, particularly among males, amplifies the usual reactions attributed to Type A's, and that such effects are mediated by the threat of loss of control. Further, the observed interactive relationships limit the generalizability of A/B differences and raise definitional questions about Type A behavior.     

Theologies from Africa,Asia and Latin America,including Black Theology: a Bibliography

During the last few years the library of the Ecumenical Centre, in line with its worldwide acquisition policy, has added to its collection many works by theologians from Africa, Asia and Latin America. A consultation of several such theologians took place recently in Geneva. Prominent at the Vancouver Assembly were theologians speaking out of their own context. This is therefore an appropriate moment for rendering a service to theological professors and students in the realm of contextual theology. All the titles indicated in the bibliography are available in the library and can be borrowed.     

Mental Arithmetic: A Componential Analysis of Speed-of-Processing Across Monolingual,Weak Bilingual,and Strong Bilingual Adults

Two experiments compared rates of solving simple and complex addition and multiplication problems in groups of speakers of French or English in Experiment 1 (n = 35) and Spanish or English in Experiment 2 (n = 84). Subjects were divided into groups of English unilinguals, weak bilinguals, and strong bilinguals according to their performance on a naming task. In both experiments, simple problems consisted of two single-digit numbers. At least three single-digit numbers were used for complex problems in Experiment 1 and double-digit numbers in Experiment 2. Mean solution times, particularly for complex problems, were lowest for the monolingual group, followed in turn by the weak bilingual and strong bilingual groups, but these differences were not statistically reliable in either experiment. In Experiment 2, however, componential analyses of solution times indicated that strong bilingual subjects were slower at executing the carry operation when solving complex problems, relative to the two remaining groups. Results were interpreted in terms of the relationship between bilingualism and the representation and processing of numerical information.     

Orientation-invariant transfer of training in the identification of rotated natural objects

The effects of stimulus orientation on naming were examined in two experiments in which subjects identified line drawings of natural objects following practice with the objects at the same or different orientations. Half the rotated objects were viewed in the orientation that matched the earlier presentations, and half were viewed at an orientation that mismatched the earlier presentations. Systematic effects of orientation on naming time were found during the early presentations. These effects were reduced during later presentations, and the size of this reduction did not depend on the orientation in which the object had been seen originally. The results are consistent with a dual-systems model of object identification in which initially large effects of disorientation are the result of a normalization process such as mental rotation, and in which attenuation of the effects is due to a shift from the normalization system to a feature/part-based     

Passport to Duke

Editor’s Introduction The following text was prepared by Pierre Bourdieu for delivery at a conference on his work held at Duke University, April 21–23, 1995. Entitled “Pierre Bourdieu: Fieldwork in Culture,” the conference was sponsored by the Duke Graduate Program in Literature and included such well-known literary scholars as Barbara Herrnstein Smith, Jonathan Culler, and Fredric Jameson. Bourdieu, of course, was the invited guest of honor, but was uncertain as to whether he should make the effort of attending, particularly since he was recovering from a short period of poor health. As I too had been invited (and seemed more familiar with the American scene), Bourdieu discussed the question with me in Paris. He was rather concerned about wrongheaded, trendy applications of his theories by American literary scholars, who often misunderstand his work because they simply do not know the intellectual landscape to which it relates. Reading such conference paper titles as “Cross-Dressing for Success: The Scramble for Symbolic Power in Tabitha Sweeney’s Female Quixotism,” Bourdieu confessed his fear of being taken as simply the French intellectual flavor of the month, one whose theory is used simply as grist for the American academy’s industrious mills of literary interpretation. He ultimately decided to send the following text to be read at the conference in his absence. It treats, with polite frankness, his worries about being misinterpreted through importation into the American theoretical field with its peculiar conception of French philosophy; Bourdieu’s paper situates these particular worries within a more general account of “allodoxic”distortions caused by the international travel of theory; but it also tries to prevent further misunderstanding by offering a brief contextualization of his theory and a brief summary of his method of analysis through fields. The translation of Bourdieu’s text was prepared by Loïc Wacquant, and is presented here with only minor adjustments.     

Resetting the pitch-analysis system: 1. Effects of rise times of tones in noise backgrounds or of harmonics in a complex tone

The question of whether sudden increases in the amplitude of pure-tone components would perceptually isolate them from a more complex spectrum was investigated in two experiments. In Experiment 1, a 3.5-sec noise was played as a masker. During the noise, two pure-tone components of different frequencies appeared in succession. Subjects were asked to judge whether the pitch sequence went up or down. The rise time of these components had only a small and inconsistent effect on discrimination. In Experiment 2, the 3.5-sec background signal was a complex tone. The amplitudes of two of its components were incremented in succession. Again, subjects judged whether the pitch pattern went up or down. This time there was a sizable, monotonic effect of the rise time of the increments, with more rapid increments leading to better discrimination. The difference between the two results is interpreted in terms of the auditory system’s response to changing and unchanging signals and the role of its “sudden-change” responses in attracting perceptual processing to certain spectral regions.     

Sleep,activity, temperature,and performance: Techniques for long-term monitoring in the mouse

This paper describes a test chamber, a food acquisition task, and a training procedure for the long-term testing of an implanted mouse in a circadian rhythm experiment. For the training phase, a special-purpose controller is provided to a single cage. For the experimental phase, behavioral, electrophysiological, and environmental measures are collected by means of a mini-computer.     

MANUAL ACTIVITY DURING SPEAKING IN APHASIC SUBJECTS*

Samples of free conversations were recorded in 6 normal and 12 aphasic subjects. Manual activity during speech was observed. Groups were shown to behave in an opposite way for the verbal and nonverbal measures: while aphasic subjects' verbal behavior is impaired, they produce more speech-related movements than normals. No differences appear concerning other movements (automanipulation, hand-to-hand posture, miscellaneous movements). Analysis of the aphasie group reveals no difference between the fluent and the nonfluent aphasies. Verbal fluency is shown to be a non-critical factor in the explanation of gesture production. Increased gestural production in aphasies may be interpreted according to the hypothesis that gestures are cues for the difficulties the speaker experiences in the verbal encoding process.