What We Share Is Who We Are and What We Do: How Emotional Intimacy Shapes Organizational Identification and Collaborative Behaviors

We focus on the concept of emotional intimacy among organizational members and investigate its influence on both their (a) perceptions and (b) behaviors. With regard to employees’ perceptions, we test whether it is organizational identification (operationalized as cognitive and affective identification with the organization) that influences emotional intimacy or the reverse. At the behavioral level, we investigate the interplay between employee emotional intimacy and organizational identification and their effects on employee interpersonal helping (OCB-Is; interpersonal organizational citizenship behaviors) and interpersonal conflict (CWB-Is; interpersonal counterproductive workplace behaviors). Based on a three-wave panel study among nurses working in a public hospital, our findings show that emotional intimacy influences organizational identification, and it represents a unique antecedent of OCB-Is and CWB-Is.     

How negative affectivity moderates the relationship between shocks,embeddedness and worker behaviors

We integrated the unfolding model of turnover, job embeddedness theory and affective events theory to build and test a model specifying the relationship between negative shocks, on-the-job embeddedness and important employee behaviors. The results showed that embeddedness mediates the relationship between negative shocks and job search behaviors as well as counterproductive work behaviors. The study further examines the role of dispositional influences on reactions to negative workplace shocks and how these reactions affect organizational citizenship behavior, counterproductive work behavior and job search behavior. Results indicated a moderated-mediation effect of negative affectivity on each of these outcomes.     

The Relative Importance of Correlates of Organizational Citizenship Behavior and Counterproductive Work Behavior Using Multiple Sources of Data

Many correlates of organizational citizenship behavior (OCB) and counterproductive work behavior (CWB) have been established, but their relative importance has rarely been investigated. A dominance analyses based on data from 375 participants and 214 of their supervisors indicated that individual differences accounted for more of the variance associated with OCB and with CWB than did organizational attitudes. Confirmatory factor analysis and dominance analyses provided discriminant validity for a four-factor model based on the target of these behaviors that included interpersonal OCB, organizational OCB, interpersonal CWB, and organizational CWB. A comparison of supervisor- and self-report data indicated that relationships were stronger when using self-report data, but the overall pattern of results was similar.     

Integrating social exchange and affective explanations for the receipt of help and harm: A social network approach

We integrated theories of social exchange and emotion to explain the receipt of interpersonal citizenship (help) and counterproductive behaviors (harm). Using social network methodology, data on a total of 534 relationships were obtained from three samples of employees working for a food services organization. Results were consistent across all three samples. Employees received help and harm from coworkers toward whom they engaged in those behaviors, as well as from coworkers in whom they elicited positive and negative affective states, respectively. Additionally, affective states predicted the receipt of help and harm controlling for engagement, suggesting a means by which social exchanges may become imbalanced. Overall, findings demonstrate the validity of social exchange and affective explanations for the receipt of help and harm in the workplace.     

Mastery approach and performance approach: the differential prediction of organizational citizenship behavior and workplace deviance,beyond HEXACO personality

Goal orientation has become one of the most studied motivational constructs in the psychology literature. However, in organizational contexts, the research focus to date has largely centered on the relationship between goal orientation and task performance—neglecting the valuable contribution of non-task work behaviors, such as workplace deviance and organizational citizenship behavior (OCB) to organization functioning. In this paper, we addressed this gap in the literature by investigating the differential prediction of performance approach and mastery approach goal orientation on workplace deviance and OCB, beyond personality correlates. We hypothesize that performance approach orientation is positively associated with workplace deviance and mastery approach orientation is positively associated with OCB. A sample of employed participants (n = 114) provided self-reports of goal orientation, workplace deviance, OCB and personality. Additionally, participants nominated a well-acquainted peer to provide peer-reports of their personalities. When controlling for personality, performance approach orientation positively predicted workplace deviance whereas mastery approach orientation positively predicted organizational citizenship behavior. This study is the first to our knowledge to explore the relationships between goal orientation and non-task work behaviors and to show that goal orientation adds to the understanding of workplace deviance and OCB, beyond personality. Practical implications and directions for future research are discussed.     

Personality and motivational antecedents of activism and civic engagement

This article conceptually links theory and research on volunteerism to different forms of political activity, specifically activism and civic engagement. Multiple perspectives and measures of personality as antecedents of volunteerism, activism, and civic engagement are outlined, including individual differences in motivations, interpersonal orientations, and traits. Next, self-report data from 624 people involved in AIDS service organizations (as clients, volunteers, staff, or supporters) are utilized to empirically explore the best personality predictors of AIDS activism and civic engagement. Other-focused rather than self-focused motivation better predicted AIDS activism and civic engagement. The only measure of interpersonal orientation consistently related to these outcomes was communal orientation; as well, only the trait of extraversion was related to both outcomes. In analyses testing the predictive power of constellations of personality measures, other-focused motivation better predicted AIDS activism and civic engagement than the other measures of motivation, interpersonal orientation, and traits. Finally, meditational analyses supported a developmental sequence in which other-focused motivation leads to specific activism, which, in turn, encourages broader civic engagement. The discussion focuses on theoretical implications for understanding the impact of personality on different forms of citizenship behaviors and of the applicability of the Volunteer Process Model for studying political activity and civic engagement.     

Team identification more than organizational identification predicts counterproductive work behavior and organizational citizenship behavior and mediates influences of communication climate and perceived external prestige

Organizational identification has been linked to both positive behavior and negative behavior at work. Based on theory and research that suggest that for many organizational behaviors, team identification may be a more important influence than organizational identification, we advance a research model proposing that team identification, more than organizational identification, predicts counterproductive work behavior and organizational citizenship behavior and is the more important mediator of the influence of communication climate (CC) and perceived external prestige (PEP) on these outcomes. This research model was tested in a survey of N = 300 employees of four Italian organizations from different sectors. Results show that team identification, but not organizational identification, predicts counterproductive behavior and citizenship behavior and mediates the influence of CC and PEP. To enhance team identification for sustaining positive voluntary behavior at work, two possible strategies could be considered: improving perceived external prestige and promoting a good communication climate.     

The relationship between psychopathy and the Full Range Leadership Model

While emerging research suggests psychopathic traits and leadership behaviors may be linked, this proposition requires further empirical investigation. This study aims to examine the relationship between psychopathic traits and the Full Range Leadership Model which includes transformational, transactional, and passive leadership styles. Using a cross-sectional design, survey data was collected from 115 students who reported having management experience. Measures included the Multifactor Leadership Questionnaire and Self-Report Psychopathy Scale-Revised. A four-factor structure of psychopathy positively correlated with passive leadership behavior, namely passive-management-by-exception and laissez-faire, but negatively correlated with individual consideration. This study addresses a research need, and is one of the first to empirically examine the relationship between psychopathic traits and the Full Range Leadership Model. Theoretical and practical implications are discussed.     

RELATIONSHIP OF PERSONALITY TRAITS AND COUNTERPRODUCTIVE WORK BEHAVIORS: THE MEDIATING EFFECTS OF JOB SATISFACTION

This study used path analysis to test a model that posits that relevant personality traits will have both direct relationships with counterproductive work behaviors (CPBs) and indirect relationships to CPBs through the mediating effects of job satisfaction. Based on a sample ( n = 141) of customer service employees, results generally supported the hypothesized model for both boss- and self-rated CPBs. Agreeableness had a direct relationship with interpersonal counterproductive work behaviors (CPB-I); Conscientiousness had a direct relationship with organizational counterproductive work behaviors (CPB-O); and, job satisfaction had a direct relationship to both CPB-I and CPB-O. In addition, job satisfaction partially mediated the relationship between Agreeableness and both CPB-O and CPB-I. Overall, results show that personality traits differentially predict CPBs and that employees' attitudes about their jobs explain, in part, these personality–behavior associations.     

The engageable personality: Personality and trait EI as predictors of work engagement

Work engagement is seen as a critical antecedent of various organizational outcomes such as citizenship behavior and employee productivity. Though defined as a state, recent research has hinted at potential individual differences in engagement, meaning that employees differ in their tendencies to engage at work. This study investigated the effects of the Big Five personality traits, work-specific personality, and trait emotional intelligence, on work engagement among a sample of 1050 working adults. Hierarchical multiple regression analyses identified trait EI, openness to experience, interpersonal sensitivity, ambition, extraversion, adjustment, and conscientiousness as predictors of engagement. Trait EI predicted work engagement over and above personality. Practical and theoretical implications are discussed.     

Combined effects of workplace bullying and perceived organizational support on employee behaviors: does resource availability help?

Background and Objective: This research examines the detrimental effects of workplace bullying as a social stressor on employees’ job performance, organizational retaliatory behaviors, and organizational citizenship behaviors and how the availability of support can reduce the negative impact of bullying. Using social exchange theory and the conservation of resources theory as theoretical frameworks, we propose that workplace bullying drains personal resources, leading to reduced job performance, low citizenship behaviors, and increased organizational retaliatory behaviors. We also propose that perceived organizational support acts as moderator, such that it reduces the detrimental effects of bullying on employee behaviors.

Research Design and Methods: We tested our hypotheses in two field studies (N?=?478 and N?=?395) conducted in Pakistan.

Results: The results of both studies supported the assertion that workplace bullying exacerbates employees’ job performance, reduces organizational citizenship behaviors and intensifies organizational retaliatory behaviors. The idea that perceived organizational support would moderate the bullying-work behavior relationships found mixed support. While perceptions of organizational support reinforced the bullying-job performance and bullying-retaliatory behaviors relationships, it did not moderate the bullying-citizenship behaviors relationship in the suggested direction.

Conclusion: The findings show that workplace bullying leads to more organizational citizenship behaviors when employee’s perceptions of organizational support is high.     

Risky business: Psychopathy,framing effects,and financial outcomes

Using a risky-choice framing paradigm, we investigated (a) the extent to which psychopathic features shape behavioral responses to potential losses vs. potential gains and (b) how these relations bear on real-world economic decision-making in a community sample (N =  475). Associations among psychopathic features, risk-seeking, sensitivity to framing, and financial practices were also examined. Disinhibition manifested positive relations with risk-seeking and maladaptive financial practices, whereas boldness manifested positive relations with risk-seeking and adaptive financial practices. Individuals high in disinhibition and/or meanness were significantly less likely to endorse risk seeking in negative frames. Results provisionally suggest boundary conditions for framing effects; in particular, certain psychopathic traits may render individuals modestly less susceptible to framing or bias them towards risk-taking in positive frames.     

The Contributions of Personality to Organizational Behavior and Psychology: Findings,Criticisms, and Future Research Directions

Skepticism regarding the importance of personality traits as predictors of organizational behavior criteria has given way to an appreciation of the broad array of work outcomes predicted by personality. This article considers the effects of the five‐factor model (‘Big Five’) personality traits on the following work outcomes: (1) job performance; (2) work motivation; (3) job attitudes; (4) leadership; (5) power, politics, and influence; (6) stress, adaptability, and coping; (7) team effectiveness; (8) counterproductive/deviant workplace behaviors; (9) workplace accidents; and (10) conflict and negotiation. Two contemporary criticisms of personality research in organizational behavior – that the validities are small and that faking undermines the usefulness of personality inventories in employment contexts – are then evaluated. Finally, a brief agenda for future research is provided which highlights needed areas of advancement.     

Workplace Deviance as a Possible “Maladaptive Coping” Behavior Displayed in Association with Workplace Stressors

ABSTRACT

The Threat Appraisal and Coping Theory suggests that in response to environmental stressors, individuals sometimes display “maladaptive coping” behaviors that may vent frustration immediately but worsen later psychosocial well-being. For example, employees exposed to workplace stressors may vent their frustration with workplace deviance including intentional poor performance, abuse of organizational resources, disrespect, and disruption of co-workers, but such workplace deviance may worsen their later psychological well-being. The present study examined workplace deviance as a possible “maladaptive coping” behavior displayed by 293 university employees (74.7% female; 90.4% White; mean age = 45.8 years; 43 administrators, 127 staff, 84 faculty). When three workplace stressors (high demand, low control, low support) were compared for their association with workplace deviance, only low support was significant. Furthermore, workplace deviance was significantly associated with negative psychosocial outcomes [poor self-esteem, health concerns, anger, post-traumatic stress disorder (PTSD) symptoms, poor job satisfaction, work-home conflict]. Finally, bootstrapping mediational analysis revealed that workplace deviance was a significant mediator between low support and each of the negative psychosocial outcomes. Results support the idea that workplace deviance is an example of “maladaptive coping” behavior that, when displayed in response to perceptions of low support from supervisors and co-workers, is associated with worse psychosocial outcomes for employees who display it. Stress reduction programs could educate employees that displaying workplace deviance in response to workplace stressors may harm their psychosocial well-being. Such programs could also guide employees to more “adaptive coping” behaviors in response to workplace stressors (such as seeking social support, exercise, and yoga).     

Fearless dominance and the U.S. presidency: Implications of psychopathic personality traits for successful and unsuccessful political leadership

Although psychopathic personality (psychopathy) is marked largely by maladaptive traits (e.g., poor impulse control, lack of guilt), some authors have conjectured that some features of this condition (e.g., fearlessness, interpersonal dominance) are adaptive in certain occupations, including leadership positions. We tested this hypothesis in the 42 U.S. presidents up to and including George W. Bush using (a) psychopathy trait estimates derived from personality data completed by historical experts on each president, (b) independent historical surveys of presidential leadership, and (c) largely or entirely objective indicators of presidential performance. Fearless Dominance, which reflects the boldness associated with psychopathy, was associated with better rated presidential performance, leadership, persuasiveness, crisis management, Congressional relations, and allied variables; it was also associated with several largely or entirely objective indicators of presidential performance, such as initiating new projects and being viewed as a world figure. Most of these associations survived statistical control for covariates, including intellectual brilliance, five factor model personality traits, and need for power. In contrast, Impulsive Antisociality and related traits of psychopathy were generally unassociated with rated presidential performance, although they were linked to some largely or entirely objective indicators of negative job performance, including Congressional impeachment resolutions, tolerating unethical behavior in subordinates, and negative character. These findings indicate that the boldness associated with psychopathy is an important but heretofore neglected predictor of presidential performance, and suggest that certain features of psychopathy are tied to successful interpersonal behavior. (PsycINFO Database Record (c) 2012 APA, all rights reserved).     

Hardy personality: a potential link with organizational citizenship behavior

Hardiness is a personality construct which is assumed to protect the individual from stress-induced illness. Although widely accepted, hardiness has shown only modest relations with the development of illness. Examining the components of hardiness indicates apparent consistency with organizational citizenship behaviors such as obedience, participation, and loyalty. This study investigated the potential relations between hardiness and organizational citizenship behavior, using Kobasa's Personal Views Survey, and Van Dyne, Graham, and Diensch's citizenship measure. Subjects were 129 unionized employees whose mean age was 37 yr.; 58% were men. Correlations and regressions indicated that scores for total hardiness and its components of commitment and control were linked to citizenship behaviors. Differential relationhips were identified between hardiness and citizenship behavior for individuals with high versus low scores on hardy personality. Hardiness appears to have a positive association with organizational effectiveness through its link to citizenship behavior and consequently may have more implications for organizational behavior than for health.     

Self-reported psychopathy: a validation study.

Two studies are reported examining the reliability and validity of Levenson's Self-Report Psychopathy Scale (LSRP; Levenson, Kiehl, & Fitzpatrick, 1995) in a noninstitutionalized population. The first study used 1,958 undergraduates to examine the factor structure of the LSRP and its relation to serious antisocial behavior and common dimensions of personality. The second study (n = 70) included performance tasks known to discriminate psychopathic from nonpsychopathic prisoners. Results of the studies support the reliability and validity of the LSRP. The 2-factor structure of the inventory was strongly replicated in a series of confirmatory factor analyses. Predicted relations were observed between the LSRP and other self-report instruments of delinquency. In addition, the factors of the LSRP demonstrated the predicted divergent relations to traditional personality traits. Finally, psychopathic undergraduates showed deficits in response modulation similar to those observed in incarcerated psychopaths. Implications for psychopathy in general are also discussed.     

Psychopathic Sexuality: The Thin Line Between Fantasy and Reality

In two studies, we explored the relations between psychopathic traits and sexual fantasy content. In Study 1, we rated content themes in the fantasy narratives of 195 men and women recruited at a Canadian university. In Study 2, we administered a sexual fantasy questionnaire to a sample of 355 Canadian undergraduate students. In Study 1, we found that psychopathic traits predicted themes of anonymous, uncommitted, and nonromantic sexual activity after controlling for participant sex. In Study 2, we found that psychopathy added to the prediction of self‐reported engagement in unrestricted, dominant, submissive, deviant, and adventurous sexual activity, even after controlling for participant sex and level of fantasizing about that activity. Furthermore, an interaction between psychopathy and level of fantasizing was observed for unrestricted and deviant sexual behavior, such that participants who reported high levels of fantasizing about these sexual themes were more likely to engage in that behavior if they also reported high levels of psychopathic traits. These findings suggest that psychopathy is related not only to interest in particular sexual behaviors, but also to whether individuals will translate these fantasized behaviors into reality.     

Stability and predictors of psychopathic traits from mid‐adolescence through early adulthood

High levels of psychopathic traits in youth are associated with multiple negative outcomes including substance misuse, aggressive behavior, and criminality. Evidence regarding stability of psychopathic traits is contradictory. No previous study has examined long‐term stability of psychopathic traits assessed with validated clinical measures. The present study examined the stability of psychopathic traits from mid‐adolescence to early adulthood and explored adolescent factors that predicted psychopathic traits five years later. The sample included 99 women and 81 men who had consulted a clinic for substance misuse in adolescence. At an average age of 16.8 years, the adolescents were assessed using the Psychopathy Checklist: Youth Version (PCL: YV) and five years later using the PCL‐Revised (PCL‐R). Additionally, extensive clinical assessments of the adolescents and their parents were completed in mid‐adolescence. Among both females and males, moderate to high rank‐order stability was observed for total PCL and facet scores. Among both females and males, there was a decrease in the mean total PCL score, interpersonal facet score, affective facet score, and lifestyle facet score. However, the great majority of females and males showed no change in psychopathy scores over the five‐year period as indicated by the Reliable Change Index. Despite the measures of multiple family and individual factors in adolescence, only aggressive behavior and male sex predicted PCL‐R total scores in early adulthood after taking account of PCL:YV scores. Taken together, these results from a sample who engaged in antisocial behavior in adolescence suggest that factors promoting high psychopathy scores act early in life.     

Predictive validity of the Psychopathy Checklist: Youth Version for general and violent recidivism

Several authors have expressed concern regarding the use of youth psychopathy assessments in determinations of risk for general and violent offending. The Psychopathy Checklist: Youth Version (PCL:YV) was completed with 182 male adolescent offenders in this prospective study (average 14.5 month follow-up) of general and violent recidivism. Both a two-factor and three-factor model of the PCL:YV significantly predicted general and violent recidivism at a predictive accuracy ranging from 68 to 63%. However, regression analyses indicated these associations were explained primarily by behavioral psychopathic symptoms, rather than interpersonal or affective traits. Implications for the use of psychopathy assessments for risk during adolescence are discussed.