The time-course of recovery from interruption during reading: Eye movement evidence for the role of interruption lag and spatial memory

Two experiments examined how interruptions impact reading and how interruption lags and the reader's spatial memory affect the recovery from such interruptions. Participants read paragraphs of text and were interrupted unpredictably by a spoken news story while their eye movements were monitored. Time made available for consolidation prior to responding to the interruption did not aid reading resumption. However, providing readers with a visual cue that indicated the interruption location did aid task resumption substantially in Experiment 2. Taken together, the findings show that the recovery from interruptions during reading draws on spatial memory resources and can be aided by processes that support spatial memory. Practical implications are discussed.     

Timecourse of recovery from task interruption: Data and a model

Interruption of a complex cognitive task can entail, for the “interruptee,” a sense of having to recover afterward. We examined this recovery process by measuring the timecourse of responses following an interruption, sampling over 13,000 interruptions to obtain stable data. Response times dropped in a smooth curvilinear pattern for the first 10 responses (15 sec or so) of postinterruption performance. We explain this pattern in terms of the cognitive system retrieving a displaced mental context from memory incrementally, with each retrieved element adding to the set of primes facilitating the next retrieval. The model explains a learning effect in our data in which the timecourse of recovery changes over blocks, and is generally consistent with current representational theories of expertise.     

Consumer response to interruption features and need for cognitive closure

Prior research on interruptions focuses entirely on the process being interrupted and assumes interruption homogeneity. Across two studies, we examine how heterogeneous features of interruptions (i.e., timing, frequency, and perceived pleasantness) and consumer individual differences (i.e., need for cognitive closure (NFCC)) impact consumer response toward a product. We find interruption features have opposing effects on consumer response for consumers high versus low in NFCC—depending upon the perceived valence of the interruption. Specifically, individuals with high NFCC respond better to a product when interruptions are perceived to be pleasant and occur late or infrequently. In contrast, those who have low NFCC respond better to a product when interruptions are perceived to be pleasant and occur early or perceived to be unpleasant and occur infrequently. The role of interruption pleasantness is discussed in terms of its predictive power for perceived pleasant but not perceived unpleasant interruptions. Finally, study findings are placed within marketing contexts that guide managerial implications. Copyright © 2013 John Wiley & Sons, Ltd.     

Task interruption and its effects on memory.

We investigated the recovery from memory of a primary task after an interruption. If the primary task lacked associative support among its task components, recovery was more difficult following an interruption that overlapped either completely or partially in the amount of information shared with the primary task (an interruption-similarity effect). In addition, memory for completed actions was superior to memory for impending unfinished actions. However, if the primary task had associative support among its task components, there was no adverse effect of interruption similarity, and completed and unfinished actions were recalled equally well. We explore possible explanations and implications of these results.     

Contextual cues aid recovery from interruption: the role of associative activation

A series of experiments introduced interruptions to the execution phase of simple Tower of London problems and found that the opportunity for preparation before the break in task reduced the time cost at resumption. Retrieval of the suspended goal was facilitated when participants were given the opportunity to encode retrieval cues during an "interruption lag" (the brief time before engaging in the interrupting task) but was impeded when these visual cues were subsequently altered following interruption. The results provide useful support for the goal-activation model (E. M. Altmann & G. J. Trafton, 2002), which assumes that context--at the points of both goal suspension and goal retrieval--is critical to efficient interruption recovery.     

What makes interruptions disruptive? A study of length,similarity, and complexity

Summary Classic work on interruptions by Zeigarnik showed that tasks that were interrupted were more likely to be recalled after a delay than tasks that were not interrupted. Much of the literature on interruptions has been devoted to examining this effect, although more recently interruptions have been used to choose between competing designs for interfaces to complex devices. However, none of this work looks at what makes some interruptions disruptive and some not. This series of experiments uses a novel computer-based adventure-game methodology to investigate the effects of the length of the interruption, the similarity of the interruption to the main task, and the complexity of processing demanded by the interruption. It is concluded that subjects make use of some form of non-articulatory memory which is not affected by the length of the interruption. It is affected by processing similar material however, and by a complex mentalarithmetic task which makes large demands on working memory.     

Delaying execution of intentions: overcoming the costs of interruptions

In real-world settings, execution of retrieved intentions must often be briefly delayed until an ongoing activity is completed (delayed-execute prospective memory tasks). Further, in demanding work settings, the ongoing activity itself can be interrupted. Experiment 1 examined the effects of the delay length (5, 15, 40 s), the presence of an interruption within that delay, and the length of the interruption on prospective memory performance. Delay length did not significantly affect performance, but interruptions produced significant decrements in performance relative to a delay alone. The length of the interruptions (10 vs. 20 s) did not significantly affect performance. Experiment 2 replicated the negative effects of interruptions, and found that these effects could be overcome with a simple external mnemonic. We suggest that in demanding work environments where interruptions are likely, external cues are advisable, especially where prospective memory failures have critical consequences. Copyright © 2004 John Wiley & Sons, Ltd.     

How do we handle interruptions? Investigating the processes underlying the resumption of interrupted tasks

Although many researchers have studied interruptions and how detrimental they can be for performance, only a small number of studies have successfully identified the cognitive processes involved in the resumption of the primary task after an interruption. We carried out two experiments in which the complexity and the timing of interruption were manipulated. The participants also completed a set of cognitive tests assessing cognitive functions, such as working memory, inhibition or shifting, etc. Results showed that decreasing the complexity and introducing the interruption later in the task reduced the time needed to resume the primary task [i.e. resumption lag (RL)]. Moreover, the complexity effect was related to inhibition, shifting, selective attention and automation, while timing was related to working memory and divided attention. This study provides clues to help us better understand the processes involved when we interrupt our activities and indicates the need to look more deeply at the processes underlying resumption after interruptions.     

Does texting interrupt imitation learning in 19-month-old infants?

Observed disruptions to parent-child interactions during parental media use, such as texting, have been termed technoference. For example, when a language learning interaction was disrupted by a phone call, toddlers were less likely to acquire the word. Other studies demonstrated that parents often exhibit a still face while silently reading information on their cell phones. In the present study, the effect of a text interruption on infant imitation learning was examined. Parents demonstrated three target actions to their infants and then infants were given the opportunity to repeat those interactions. The actions were demonstrated four times. Text interruptions occurred before or between demonstrations. Performance of these groups was compared to a baseline control group where the infant did not see a demonstration of the target actions and a no-interruption group where the parents demonstrated the target actions four times without interruption. Parents were randomly assigned to three conditions, interruption-first condition, one-interruption condition, or three-interruptions condition. Infant behavior was measured during the interruptions. Across text interruption groups parents exhibited high levels of still face during the interruptions (77 %). However, infants in all 3 interruption groups performed significantly above the baseline control indicating learning despite the interruptions. Higher reported maternal reliance on the smartphone was related to poorer imitation performance overall. In contrast, when parents reported that they found it easier to multi-task infant imitation rates were higher. These findings indicate that infants can learn under conditions of brief technoference and that individual differences in family media ecology are associated with learning.     

Improving the effectiveness of an interruption lag by inducing a memory-based strategy

The memory for goals model (Altmann & Trafton, 2002) posits the importance of a short delay (the ‘interruption lag’) before an interrupting task to encode suspended goals for retrieval post-interruption. Two experiments used the theory of soft constraints (Gray, Simms, Fu & Schoelles, 2006) to investigate whether the efficacy of an interruption lag could be improved by increasing goal-state access cost to induce a more memory-based encoding strategy. Both experiments used a copying task with three access cost conditions (Low, Medium, and High) and a 5-s interruption lag with a no lag control condition. Experiment 1 found that the participants in the High access cost condition resumed more interrupted trials and executed more actions correctly from memory when coupled with an interruption lag. Experiment 2 used a prospective memory test post-interruption and an eyetracker recorded gaze activity during the interruption lag. The participants in the High access cost condition with an interruption lag were best at encoding target information during the interruption lag, evidenced by higher scores on the prospective memory measure and more gaze activity on the goal-state during the interruption lag. Theoretical and practical issues regarding the use of goal-state access cost and an interruption lag are discussed.     

The Role of Interruptions and Contextual Associations in Delayed‐Execute Prospective Memory

We conducted three experiments to examine the dynamics of a delayed‐execute prospective memory task involving task interruptions. In the delayed‐execute paradigm, participants must delay a response until some future condition is met. After an intention was formed to a salient cue, an interruption reduced prospective memory relative to a no‐interruption condition. Prospective memory for cues encountered during an interrupting task was worse than for cues occurring before an interruption, but the location of the cue in either the ongoing task or the interruption did not affect prospective memory. Importantly, reinstating the prevailing context after the interruption alleviated the negative influence of the interruption. Providing participants with information about the future context for making the delayed‐execute response also alleviated some of these deficits presumably because participants could encode more specific features of the performance context. These results highlight the potential importance of contextual associations and reminders in completing everyday intentions successfully. Copyright © 2013 John Wiley & Sons, Ltd.     

基于人机互动的任务中断管理研究述评

科技的发展增加了人机互动中任务中断现象的发生,任务中断管理（Task Interruption Management, TIM）成为工作取得成功日益重要的部分。任务中断管理研究主要采用中断消极影响减少和中断价值评估两种范式,基于记忆的理论、多重资源管理理论和中断管理模型为任务中断管理提供了理论基础,在此基础上研究者发展出基于用户和基于环境的中断管理方法。未来研究需从关注中断的积极影响、内部中断、人的因素尤其是情感性和社会性因素入手加强任务中断管理研究。     

Influence of Background Speech and Music in Interrupted Reading: An Eye‐Tracking Study

The current study examined the influence of interruption, background speech and music on reading, using an eye movement paradigm. Participants either read paragraphs while being exposed to background speech or music or read the texts in silence. On half of the trials, participants were interrupted by a 60‐second audio story before resuming reading the paragraph. Interruptions increased overall reading time, but the reading of text following the interruption was quicker compared with baseline. Background speech and music did not modulate the interruption effects, but the background speech slowed down the reading rate compared with reading in the presence of music or reading in silence. The increase in reading time was primarily due to an increase in the time spent rereading previously read words. We argue that the observed interruption effects are in line with a theory of long‐term working memory, and we present practical implications for the reported background speech effects. Copyright © 2011 John Wiley & Sons, Ltd.     

任务中断对幼儿前瞻记忆的影响

本研究采用实验方法研究了年龄及当前进行任务中不同位置的中断对幼儿前瞻记忆的影响。结果发现：(1)年龄对幼儿前瞻记忆成绩有显著影响;(2)在1／4中断和无中断条件下,幼儿的前瞻记忆成绩较好,在1／2中断和3／4中断条件下．幼儿前瞻记忆成绩较差。     

Word interruption in self-repairing

Levelt (1983) proposed that the reason why speakers often do not interrupt an erroneous word before self-repairing is a lack of trouble detection before the end of that word. However, this explanation does not apply to merely inappropriate words. According to Levelt, this latter kind of word is completed for pragmatic reasons. In the present paper, a new corpus containing 1225 repairs is analyzed. From Levelt's theoretical framework, it was predicted that for erroneous words the longer the reparandum the higher the amount of word interruptions. Another prediction was that this decrease across word length should be slighter for nonerroneous words than for erroneous ones. Both predictions were confirmed. Results were consistent with Levelt's hypothesis and especially with the idea that erroneous word completion is not a real exception to the main interruption rule in speech self-repairing.     

Assessment and treatment of problem behavior occasioned by interruption of free-operant behavior

The current study describes the assessment and treatment of the problem behavior of 3 individuals with autism for whom initial functional analysis results were inconclusive. Subsequent analyses revealed that the interruption of free-operant behavior using "do" requests (Study 1) as well as "do" and "don't" requests (Study 2) occasioned problem behavior. Initially, treatment involved differential and noncontingent reinforcement without interruption. To make the intervention more sustainable in the natural environment (where interruptions are unavoidable), a two-component multiple-schedule arrangement was used to progressively increase the period of time in which ongoing activities would be interrupted. During generalization sessions, the intervention was applied across a variety of contexts and therapists.     

Selective attention as a protagonist in contemporary workplace stress: implications for the interruption age

Background and Objectives: The ubiquity of instant messages and email notifications in contemporary work environments has opened a Pandora's Box. This box is filled with countless interruptions coming from laptops, smartphones, and other devices, all of which constantly call for employees’ attention. In this interruption era, workplace stress is a pervasive problem. To examine this problem, the present study hypothesizes that the three-way interaction among the frequency with which interrupting stimuli appear, their salience, and employees’ deficits in inhibiting attentional responses to them impacts mental workload perceptions, ultimately leading to stress. The study, further, probes a related form of self-efficacy as a potential suppressor of interruption-based stress. Design: The study used a 2 (low vs. high frequency) × 2 (low vs. high salience) mixed model design. Methods: The 128 subjects completed a test of their inhibitory deficits and rated their mental workload perceptions and experiences of stress following a computer-based task. Results: Inhibitory deficits and increased interruption salience can alter the perception of mental workload in contemporary work environments for the worse, but interruption self-efficacy can help offset any resulting interruption-based stress. Conclusions: This study extends the literatures on work interruptions as well as on stress and coping in the workplace.